End-to-End Field Service Workforce Solutions
Provide optimized experiences to more clients and reduce operational costs with Encore.
Stay in Touch with Your Employees
Encore’s most useful tools for field service companies are:
Wireless Forms
Submit forms from Encore’s mobile app to increase time savings and retain profit. Automating information flows simplifies the form completion process for both employees and customers.
Mobile Timekeeping
Eliminate needless daily trips to and from the office and enable your staff to go to more jobs with a remote timekeeping solution. Utilize Crew Timekeeping to clock multiple employees in from a single mobile device at a single time.
GPS Tracking
Keep efficient track of the positions of your field service staff throughout the day and ensure that they’re at the correct customer locations to keep output and customer service streamlined.
Job Dispatching
Digitally send new assignments to your field service staff using Encore’s scheduling and dispatching features, which maximize efficiency and enable your closest available employee(s) to reach a new client.
Intra-Company Messaging
Send messages individually or to multiple employees on your field service team nearly instantly using Encore’s Intra-Company Messaging capability.
Public Wireless Forms*
Serve more clients and drive more revenue with the power to accept service requests digitally, even after hours of operation are over. Schedule these accepted service requests once your business reopens for the day.
