Public Sector

Transparency is especially important when your type of business has you working on the front lines for the general public. When you equip your business with Encore, you gain detailed insights into your team that allows you to maximize efficiency, accuracy, and accountability.

Smart team communication

Keep all team members updated with intra-company messaging that can quickly and privately be sent to the whole group.

Reach customers faster

Make sure you’re able to reach customers even faster by dispatching the best-situated worker to new job sites.

Reduce waste, increase profits

Make the switch from paper to digital and save both time and money on a costly, cumbersome way to gather customer information.

Fleet

Fleet tracking on Encore simplifies vehicle management for organizations that operate in the public sector. Monitoring the positions of squad cars and other types of government-owned vehicles helps to prevent theft, improve accountability, and reduce fuel costs.

Asset

Asset tracking on Encore helps public sector organizations track their equipment around the clock. If an asset goes missing, the solution’s live view map makes locating its position easier than ever to accomplish.

Key Features

Read on to learn more about all the components that make Encore an all-inclusive, mobile management solution.

Job Dispatching

Address public concerns with faster response times from your team. As new jobs arise — particularly urgent matters — you can easily assign to the closest available worker to help expedite your response.

  • Keep customers updated
  • Reduce fuel costs
  • Respond to calls faster

GPS Tracking

Track your employees in near real-time, plus review a breadcrumb-trail history of their locations, so you always have a record for accountability purposes.

  • Maintain efficiency
  • Reduce fuel costs
  • Improve transparency

Wireless Forms

Exchange clutter for organization by making the change from burdensome paper forms to more efficient digital versions.

  • Reduce errors
  • Expedite processing
  • Eliminate paper waste

Interested in learning more?

Click here to see a demo of how Encore can help your organization succeed.

Barcode Scanning

Use your smart device’s built-in camera to enhance various operations, including speeding up inventory processing and adding an additional verification for time punching.

  • Track important gear
  • Enhance security checks
  • Improve timekeeping functionality

Messaging

Keep your entire team up to date quickly and easily using intra-company messaging to send messages to as many people as necessary, all at the same time.

  • Distribute updates quickly
  • Keep employees safer
  • Messages are sent securely

Timekeeping

Let anyone on your team clock in and out from wherever they are, without needing to waste any time making a stop by the office first.

  • Eliminate wasted time
  • Increase accountability
  • Improve accuracy

Use Cases

Encore is able to provide public sector organizations like yours with critical data that can help enhance workforce efficiency.

Police Department

When it comes to local precincts, sometimes public perception can weigh more heavily on people’s confidence than the actuality. Such was the case with one particular region, prior to implementing the Encore solution. When people couldn’t see officers in the field, they assumed the worst. But now the precinct knows exactly where officers are at any given time, and when they receive calls, they can easily verify this information and dispatch orders to the closest available officers.

Municipality

There are a lot of moving parts in a city office charged with managing all of the local public services and employees. With so many different departments, administrators at one city needed a better way to keep track of workers across the various fields. With Encore in place, they can now track everyone’s whereabouts and, as a result, boost efficiency and accountability.

Fire Department

A smalltown fire department had limited resources but needed a way to quickly dispatch orders to members of the team, particularly in times of emergency. Encore gave them the ability to better track which workers were available, even off hours, in order to quickly dispatch orders to tend to issue at hand.

Encore, the end-to-end solution for fleet and workforce management.

Find out more about our flagship application’s potential in the public sector here.