Transparency is especially important when your type of business has you working on the front lines for the general public. When you equip your business with Encore, you gain detailed insights into your team that allows you to maximize efficiency, accuracy, and accountability.
Read on to learn more about all the components that make Encore an all-inclusive, mobile management solution.
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Encore is able to provide public sector organizations like yours with critical data that can help enhance workforce efficiency.
When it comes to local precincts, sometimes public perception can weigh more heavily on people’s confidence than the actuality. Such was the case with one particular region, prior to implementing the Encore solution. When people couldn’t see officers in the field, they assumed the worst. But now the precinct knows exactly where officers are at any given time, and when they receive calls, they can easily verify this information and dispatch orders to the closest available officers.
There are a lot of moving parts in a city office charged with managing all of the local public services and employees. With so many different departments, administrators at one city needed a better way to keep track of workers across the various fields. With Encore in place, they can now track everyone’s whereabouts and, as a result, boost efficiency and accountability.
A smalltown fire department had limited resources but needed a way to quickly dispatch orders to members of the team, particularly in times of emergency. Encore gave them the ability to better track which workers were available, even off hours, in order to quickly dispatch orders to tend to issue at hand.