Encore Knowledge Base – Training videos and support for Encore

Help Topics

Getting Started

Start here to get an overview of all the capabilities and benefits of Encore!
What's New

See video tutorials on the latest features and enhancements here!
Wireless Forms

Going paperless has never been easier. Eliminate paperwork and clear the clutter.
Timekeeping

Allow your mobile employees to clock in or out from their mobile devices.
Dispatching

Construct, send, and manage work orders for your remote employees.
Messaging

Enhance communications to and from your mobile workforce.
Tracking

Accurately monitor your employees on the go with location pinging.
Fleet

Locate your vehicles with user-friendly, accurate tracking devices.
Assets

Protect your high-value assets with GPS and motion-based monitoring technology.
Administrative

Manage your account, settings, and users all in one place.

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Frequently Asked Questions

How do I get the app on my devices?

You can download the Encore app through the App Store or Google Play.

How can I customize the app?

You can change the appearance through Administration > Settings > Appearance. You can add a logo, or for example, incorporate company colors as well. Your custom settings appear on your desktop, phone and tablet.

How do I know what modules to use?

During sign-up, an industry/vertical is selected and modules are suggested based on that industry. This gives a new customer a place to start.

How can we help?

Help Topics

Getting Started

What's New

Wireless Forms

Timekeeping

Dispatching

Messaging

Tracking

Fleet

Assets

Administrative