{"id":432,"date":"2017-03-22T21:17:42","date_gmt":"2017-03-22T21:17:42","guid":{"rendered":"http:\/\/workforce.actsoft.com\/training\/?post_type=ht_kb&#038;p=432"},"modified":"2022-04-07T16:11:37","modified_gmt":"2022-04-07T16:11:37","slug":"create-a-new-service","status":"publish","type":"ht_kb","link":"https:\/\/workforce.actsoft.com\/training\/knowledge-base\/create-a-new-service\/","title":{"rendered":"Create a New Service"},"content":{"rendered":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/208712839?h=2f463eda06&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Encore Create a new service\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script><\/p>\n<p>Service types allow you to categorize work orders. By default, the Dispatching module includes a &#8220;New Order&#8221; service type. It includes basic customer information fields\u00a0that can be completed by the order taker via the web app. If your subscription level allows it, you can create additional service types for each kind of work your company performs. For example, create separate service types for deliveries,\u00a0installations, emergency\u00a0service calls, and routine maintenance visits.<\/p>\n<p>Optionally, you can also set up\u00a0order entry fields corresponding to the service. These fields appear on the web app\u00a0when an order is taken.\u00a0Once the order is dispatched, the entered data\u00a0is sent to the\u00a0assigned user via the mobile app.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Service types allow you to categorize work orders. By default, the Dispatching module includes a &#8220;New Order&#8221; service type. It includes basic customer information fields\u00a0that can be completed by the order taker via the web app. If your subscription level allows it, you can create additional service types for each&#8230;<\/p>\n","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[],"class_list":["post-432","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-dispatching"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Create a New Service - Encore Knowledge Base<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/workforce.actsoft.com\/training\/knowledge-base\/create-a-new-service\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Create a New Service - Encore Knowledge Base\" \/>\r\n<meta property=\"og:description\" content=\"Service types allow you to categorize work orders. 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