{"id":334,"date":"2017-03-03T20:53:37","date_gmt":"2017-03-03T20:53:37","guid":{"rendered":"http:\/\/workforce.actsoft.com\/training\/?post_type=ht_kb&#038;p=334"},"modified":"2022-04-05T12:27:10","modified_gmt":"2022-04-05T12:27:10","slug":"update-user-information","status":"publish","type":"ht_kb","link":"https:\/\/workforce.actsoft.com\/training\/knowledge-base\/update-user-information\/","title":{"rendered":"Update user information"},"content":{"rendered":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/206061216?h=d77b0d67f9&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Encore Update user information\/edit a user\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script><\/p>\n<p>To access the web or mobile app, a user&#8217;s account must be active. You can activate and deactivate users as needed. For example, if you need to free up an account for a new user, you can deactivate an existing user. Deactivated user information is stored, and if access needs to be restored at a later date, simply re-activate the user. When a user is deactivated, the user will no longer be able to access the web or mobile app.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To access the web or mobile app, a user&#8217;s account must be active. You can activate and deactivate users as needed. For example, if you need to free up an account for a new user, you can deactivate an existing user. Deactivated user information is stored, and if access needs&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[4],"ht-kb-tag":[90],"class_list":["post-334","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-administrative","ht_kb_tag-change-phone-number"],"_links":{"self":[{"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb\/334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/comments?post=334"}],"version-history":[{"count":4,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb\/334\/revisions"}],"predecessor-version":[{"id":1505,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb\/334\/revisions\/1505"}],"wp:attachment":[{"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/media?parent=334"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb-category?post=334"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb-tag?post=334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}