{"id":1652,"date":"2023-02-01T14:26:55","date_gmt":"2023-02-01T14:26:55","guid":{"rendered":"https:\/\/workforce.actsoft.com\/training\/?post_type=ht_kb&#038;p=1652"},"modified":"2025-11-11T15:30:06","modified_gmt":"2025-11-11T15:30:06","slug":"file-attachment-in-service-forms","status":"publish","type":"ht_kb","link":"https:\/\/workforce.actsoft.com\/training\/knowledge-base\/file-attachment-in-service-forms\/","title":{"rendered":"File Attachment in Service Forms"},"content":{"rendered":"<div style=\"padding:48.54% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/801272659?h=30a46b6697&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"ENC - File Attachments in Service Forms.mp4\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script><\/p>\n<p>One feature that has been regularly requested is the ability to send files with different formats within a work order to a mobile user in the field. To accommodate this request, we have created the attachment field within service forms. Attachment fields within service forms will send a file uploaded from the dispatcher\u2019s computer to the mobile user\u2019s application. Once the file is received in the mobile application, it can be viewed and downloaded to the mobile device.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One feature that has been regularly requested is the ability to send files with different formats within a work order to a mobile user in the field. To accommodate this request, we have created the attachment field within service forms. Attachment fields within service forms will send a file uploaded&#8230;<\/p>\n","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3,4],"ht-kb-tag":[],"class_list":["post-1652","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-dispatching","ht_kb_category-administrative"],"_links":{"self":[{"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb\/1652","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/comments?post=1652"}],"version-history":[{"count":3,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb\/1652\/revisions"}],"predecessor-version":[{"id":1834,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb\/1652\/revisions\/1834"}],"wp:attachment":[{"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/media?parent=1652"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb-category?post=1652"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/workforce.actsoft.com\/training\/wp-json\/wp\/v2\/ht-kb-tag?post=1652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}