{"id":1627,"date":"2022-11-11T17:59:46","date_gmt":"2022-11-11T17:59:46","guid":{"rendered":"https:\/\/workforce.actsoft.com\/training\/?post_type=ht_kb&#038;p=1627"},"modified":"2025-11-11T15:31:55","modified_gmt":"2025-11-11T15:31:55","slug":"mobile-app-termination-events","status":"publish","type":"ht_kb","link":"https:\/\/workforce.actsoft.com\/training\/knowledge-base\/mobile-app-termination-events\/","title":{"rendered":"Mobile App Termination Events"},"content":{"rendered":"<div style=\"padding: 56.25% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" title=\"Mobile App Termination Events.mp4\" src=\"https:\/\/player.vimeo.com\/video\/773527091?h=e9d2ed125c&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script><\/p>\n<p>Troubleshooting tracking issues related to the mobile application can be challenging due to several variables, and in many cases can take many valuable hours from our tech support team, as well as valuable customer time. In order to help mitigate these issues, we have introduced the capability to capture and display termination events when the tracking application stops working.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Troubleshooting tracking issues related to the mobile application can be challenging due to several variables, and in many cases can take many valuable hours from our tech support team, as well as valuable customer time. In order to help mitigate these issues, we have introduced the capability to capture and&#8230;<\/p>\n","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[5,4],"ht-kb-tag":[],"class_list":["post-1627","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-tracking","ht_kb_category-administrative"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Mobile App Termination Events - Encore Knowledge Base<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/workforce.actsoft.com\/training\/knowledge-base\/mobile-app-termination-events\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Mobile App Termination Events - Encore Knowledge Base\" \/>\r\n<meta property=\"og:description\" content=\"Troubleshooting tracking issues related to the mobile application can be challenging due to several variables, and in many cases can take many valuable hours from our tech support team, as well as valuable customer time. 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