{"id":1011,"date":"2017-10-23T21:02:56","date_gmt":"2017-10-23T21:02:56","guid":{"rendered":"https:\/\/attwfmtraining.azurewebsites.net\/?post_type=ht_kb&#038;p=1011"},"modified":"2022-04-04T17:22:15","modified_gmt":"2022-04-04T17:22:15","slug":"user-roles","status":"publish","type":"ht_kb","link":"https:\/\/workforce.actsoft.com\/training\/knowledge-base\/user-roles\/","title":{"rendered":"User Roles"},"content":{"rendered":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/239142078?h=0a61508ec8&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Encore User Roles\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script><\/p>\n<p>User roles determine which areas of the app the user has access to. Administrators have access to all areas of the application, except billing. They can view the dashboard, access data collection, modify charts, and change module settings. Users have web and mobile access to all modules. Users can view the list of available modules, but can&#8217;t add them to the company account. Mobile users can access and complete all modules from a device, but can&#8217;t log into the web app.<br \/>\nAccount owner is a special type of administrator account. In addition to other administrative privileges, the account owner controls account billing information. Only the designated account owner can modify the subscription level, add licenses, or change the payment method. There is only one account owner for a company account. The account owner cannot be deleted and can&#8217;t be modified by anyone other than the account owner.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>User roles determine which areas of the app the user has access to. Administrators have access to all areas of the application, except billing. They can view the dashboard, access data collection, modify charts, and change module settings. Users have web and mobile access to all modules. Users can view&#8230;<\/p>\n","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[4],"ht-kb-tag":[],"class_list":["post-1011","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-administrative"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>User Roles - Encore Knowledge Base<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/workforce.actsoft.com\/training\/knowledge-base\/user-roles\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"User Roles - Encore Knowledge Base\" \/>\r\n<meta property=\"og:description\" content=\"User roles determine which areas of the app the user has access to. 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