14.04
2020

Weathering the Storm: Sanitation Management During the Pandemic

Sanitation companies tasked with cleaning contaminated areas are more essential than ever right now in the fight to slow the spread of COVID-19. However, with an increase in public health awareness comes an increase in workload for these kinds of businesses, which can be especially tough to manage if they don’t currently have a workforce management solution in place. Thankfully, our all-in-one platform, Encore, is able to help cleaning businesses effectively keep their operations under control, even amid a rapid acceleration in demand for their services. These key features of Encore all work together to help sanitation companies like yours work both smarter and safer during this time.

Job Dispatching

For decontamination jobs that require your teams to switch and attend to more severely affected areas on the fly, use Encore’s Job Dispatching feature. Plan out job schedules in advance for certain employees, and if more staff are required at a new, more important location to help disinfect it, easily reroute your personnel as needed to reduce fuel costs and accomplish more work in the same amount of time.

GPS Tracking

GPS Tracking allows your administrators to create extra levels of both transparency and accountability in your workforce, particularly when it comes to critical situations such as the current pandemic. Use this feature to see the locations of clocked-in mobile employees, company vehicles, and sanitation equipment to verify that the correct locations are being serviced, as well as to help ensure staff remain on-task. Monitoring the physical locations of your company’s service vehicles and cleaning tools also adds another layer of security over the valuable things your business needs to successfully run.

Wireless Forms

Track completed work efficiently and electronically with Wireless Forms. Using this feature, it’s easy to create digital versions of all your sanitation company’s documents, such as health checklists, cleaning records, and even billing forms. Form Workflows also allows your staff to pass incomplete documents off digitally from one worker’s device to verify that proper decontamination protocols are being followed. Plus, employees can help lower their risk of accidentally passing on any dangerous contagions using this feature, as they can work together to complete forms by only sending and receiving documents from their individually assigned mobile devices.

In today’s climate, good management is all about resource maximization. Let Encore help your sanitation company make the most of its materials, spend less, stay safer, and serve the public more powerfully.

Have any questions on how Actsoft can help you?

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10.04
2020

Weathering the Storm: Healthcare Management During the Pandemic

It’s no secret that many heroes are braving public life to keep serving those of us who are self-quarantining. At the forefront of that fight are the many healthcare professionals helping to tend to patients affected by the COVID-19 pandemic.

We’re doing our part to help others as best as we can, which is why we want to discuss the ways our software can help those who are still in the field each day, working tirelessly to help flatten the curve. Our software can help healthcare officials complete their duties while also helping keep others as safe as possible. With the Vault version of our software, we’ve taken extra measures to boost the security of our software so that it supports HIPAA compliance, meaning you can be sure that each patient’s confidentiality is safeguarded.

Wireless Forms
By implementing our Wireless Forms, healthcare officials can collect important patient information and send it to administrators for processing without ever running the risk of exposing those in the back office — who may be working remotely or never actually have a need to see patients in person. This allows your “paperwork” to be processed as quickly as possible while minimizing risk.

Mobile Timekeeping
Additionally, to better track your hours, we can give healthcare workers the ability to do this using their mobile devices. So, if you’re a field worker helping patients, you don’t have to stop by the office to begin and end your day. (This not only helps keep administrators safer but also gives field workers more time to devote to the influx of patients.) Our Timekeeping functionality can also pair with many payroll programs, simplifying the payment process.

GPS Tracking
Keep your mobile team members safe by always tracking their whereabouts in near real-time. You’ll also be able to pull a historical breadcrumb trail to view their exact route while on the clock, so if anyone were to get sick, you can easily pull an accounting of where they were and for how long, helping to determine exposure levels.

Job Dispatching
Healthcare workers are exceptionally busy right now and some patients are experiencing worse conditions than others. Job Dispatching lets you assign new work orders to your field workers and/or rearrange the priority based on proximity or urgency. Workers will receive notices right on their mobile devices as updates arise, and administrators can later run reports to better determine how much time is needed for each patient so they can plan accordingly.

We hope that we can play even a small role in helping healthcare workers perform their truly heroic duties amid this pandemic. Working together, we know we’ll be able to make it through this.

Have any questions on how Actsoft can help you?

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08.04
2020

Weathering the Storm: Transportation Management During the Pandemic

While the current pandemic has created a drop-off in business for many companies, most that are considered ‘essential’ are working in overdrive right now. It’s been said that in many ways, the trucking industry is the backbone of the American economy, and with the goods that so many desperately need in high demand, companies that do commercial transport are working around the clock to keep grocery stores adequately stocked and the public supplied, as we continue to navigate through these unprecedented times together.

To help make things easier for transportation businesses, Actsoft’s all-in-one business solution, Encore, provides essential tools for greater efficiency and productivity. These features help with documentation and data collection in the field, making it simpler than ever to coordinate deliveries, even during a time where resources may be severely strained.

ELD

Our ELD solution is an add-on capability for Encore that’s powered by VisTracks. It helps your transportation business save valuable time by automatically documenting driver logs, as required by the Federal Motor Carrier Safety Administration (FMCSA). In addition to improving time management, ELD on Encore helps reduce accuracy errors when it comes to recordkeeping, reducing your company’s chances to incur expensive regulatory fines.

GPS Tracking

Encore’s multifaceted GPS Tracking feature is different from many other tracking solutions on the market because it’s capable of monitoring handsets, assets, and fleet vehicles. This gives you premier insight daily into the ways your delivery trucks and employees are operating. Plus, use Asset Tracking to keep tabs on cargo containers and better protect the valuable supplies inside them that need to be delivered.

Wireless Forms

Once a delivery has been completed, use Encore’s Wireless Forms feature to efficiently document status updates for management to see. Save on annual paper costs by allowing your transportation company’s administrators (who are back at headquarters) to receive these updates nearly instantly.

Job Dispatching

Make on the fly changes to delivery orders with Encore’s Job Dispatching feature. Any assignment adjustments that are made are automatically sent to drivers’ mobile devices, saving your drivers extra time and enhancing their task efficiency.

These four features of our end-to-end solution can truly improve the ways that your transportation company works. Times are tough, but with the power of Encore, you can save more resources for your team while continuing to powerfully serve those in need.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

03.03
2020

Ways to Save with Encore’s Wireless Forms Feature

Wireless Forms on Encore provides a variety of ways for your company to spend less. With a suite of tools built in to make data collection more dynamic, faster, and completely digital, enjoy the savings that Wireless Forms can provide to your team through benefits like these:

Reduced paper costs

Use Wireless Forms to reduce the amount of money you spend on paper annually. In addition to eliminating nearly all of your paperwork expenses (between processing and order purchasing), you’re also able to access data collected from the field nearly instantly, as it’s securely stored with the Encore application.

Saved time

Faster data reception means more time for tending to customer needs. Unlike paper documents that require manual delivery, digital documents can be sent directly from the field to the office, drastically reducing the amount of time it takes to both bill for and record completed jobs. Plus, capture photos, calculate expenses, scan barcodes, register signatures, and more, all directly through custom-built forms that make data processing even faster and more dynamic.

Less errors

Whether it’s a computing-based error or an instance of illegible handwriting, mistakes associated with manual data entry can prove to be quite costly, as they often add unnecessary time to the submission process. In response, we’ve designed our Wireless Forms feature to make everything easier for your workforce to understand. Cut down on wasted time by automatically calculating totals within your forms and use keyboard-enabled data entry to reduce your team’s number of documents that are hard to read.

Better procedures with Form Workflows*

In addition to helping your workforce collaborate better, Form Workflows on Wireless Forms lets one of your employees automatically reroute a purchasing order to the handset of a manager for approval or denial. In performing this function, your team can reduce miscommunications and help ensure that any proposed expenses are properly vetted by those with decision-making power first.

These are just a few of the key ways that Encore’s Wireless Forms feature can make your organization smarter, faster, and more resourceful. Schedule a demo with one of our solutions experts today to gain a firsthand experience of how this tool can revolutionize the ways you may currently be doing business.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

28.01
2020

Encore’s Web Forms: A Key Tool for Streamlining Data Collection

In a previous enhancement to Encore, we released Form Workflows, a feature that allows one of your mobile employees in the field to begin filling out a digital document and then send it in a chain of command to other staff members for completion. Now, we’ve improved this functionality even further with Web Forms.

Available exclusively to users of Encore’s Ultimate tier, Web Forms provides the administrators at your company’s home office with the ability to start completing an electronic form on a desktop computer. They can then easily transfer it to your mobile workers in the field, saving time and making data collection far easier for your team. Employees away from the office can also start a document and send it back to the office for finalization on a desktop.

Benefits of Web Forms:

  • Implement command chains for forms in order to improve team collaboration.
  • Decrease paperwork costs and the time it takes to pass and collect information even further.
  • Improve productivity, accountability, and versatility with efficient, customer-friendly documentation that can be processed multiple different ways.
  • Set payment authorization workflows that automatically redirect certain expense limits to decision-makers.

A good example of Web Forms in action would be in the case of an HVAC company sending out mobile technicians to customer homes to fix broken air conditioning units. Rather than having the field employee begin a digital maintenance form from scratch and unnecessarily waste time inputting information, they can begin making their repairs earlier, with office personnel filling in any preliminary data while the tech drives to the job site.

For other types of businesses where purchase orders are more common, an employee can use Web Forms to begin filling out a purchase request document at company headquarters that will automatically redirect to a designated manager’s mobile device for review, even if that manager is currently away from the office. By helping to bring the dispersed parts of your workforce closer together, use Encore and its new Web Forms feature to improve cohesiveness and cost efficiency across your entire operation.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

26.11
2019

The Benefits of a Company Newsletter

Keeping everyone in your organization on the same page is essential to success, and one tried and true method of doing so is through a recurring newsletter that’s sent internally to your employees.

As a dynamic piece of content, your newsletter should effectively blend both graphics and text to convey your messaging. And while not all of the benefits of a newsletter may be strictly numbers-based, there’s something to be said about how creating one can bring your company closer together and work to inform employees of happenings in your organization, particularly outside of what their typical day-to-day schedules would normally include. Here are three major pluses that composing a newsletter can provide to your business.

Enhanced focus

Coordinate with your company’s leadership team about what topics will be addressed for your newsletter and try to thread a singular message throughout the entire piece. This works to provide insight to your staff and helps them realize the most important major corporate-wide objective at hand, improving organizational clarity.

Initiatives communicated

Reiterate the current primary goals for your business when creating your newsletter. If there are any key projects affecting multiple departments, provide updates within the content on what’s been accomplished, as well as what’s on the horizon. Communicating initiatives and documenting their progressions gives your team everything it needs to seamlessly shift from one task to the next in a more efficient, productive manner.

Buy-in generated

Featured sections of your newsletter where different viewpoints or departmental highlights are given can greatly improve engagement across your entire workforce. If multiple individuals from various departments have a hand in sharing information for your newsletter, buy-in is generated and employees become even more empowered.

For any other methods of communication your company may require, Actsoft solutions can help. With features built into our all-in-one business management software that help you reach your mobile employees nearly instantly, you can coordinate operations with ease. An effective newsletter keeps your staff up to date on a weekly, monthly, or quarterly basis; for all other needs, our solutions allow you to efficiently communicate with them at a moment’s notice.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

06.11
2019

What Makes Encore’s Wireless Forms Feature Dynamic?

Encore’s Wireless Forms feature offers a much more robust experience to companies than what traditional paperwork offers. By allowing your mobile employees to document and submit form data from a smartphone or tablet, the feature is able to harness all the capabilities of mobile technology to increase efficiency and detail with every form submission. Here are three specific ways Wireless Forms offers a more dynamic documentation process than traditional paperwork.

Dynamic fields

Perform anything from mathematical equations to signature captures with dynamic fields on Wireless Forms. These portions of a digital form provide more versatility and functionality than traditional paper documents, making the form completion process simpler, smarter, and more detailed. Four types of dynamic fields include:

  • Signature Capture (with a touchscreen device)
  • Photo Capture
  • Audio Capture
  • Barcode Scanning

Data analysis

Form data submitted back to the office from the field is formatted and collected on our Encore solution’s dashboard, making it easy for your administrative team to see and analyze graphical representations of all submitted data from your company’s mobile staff. Manual data entry is eliminated from paper forms to desktop computers, increasing your team’s productivity and providing it with extra insight on your workforce’s activities.

Faster information reception

Instead of having to drive truckloads of paperwork to and from the office, or worse, paying for security companies to transport it far distances, rely on Wireless Forms to transmit information nearly instantly on a highly safeguarded digital platform from mobile devices back to the office. Encore Vault’s heightened security levels are able to help keep document data secure at rest and in transit, allowing you to receive document submissions quickly and confidentially.

Reduce paper costs, damage from handwriting or mathematical errors, and wasted time with Wireless Forms. By providing your team with additional savings avenues, this feature of Encore adds documentation that’s truly dynamic to your workforce’s processes.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

28.10
2019

Why Telematics Is More Than a Buzzword

Now that we have all this information at our fingertips — from GPS positioning and driver behavior, to consumer trends and asset locations, what do we do with it? For the last few decades, we’ve gotten ever more sophisticated at collecting and tracking data, but the latest goal is developing systems to act on that information in a meaningful and valuable way.

This is precisely why the notion of telematics is not just a passing blip in the Twittersphere or in techy magazines. Telematics, which integrates information with telecommunications, is now ubiquitous in the M2M industry, including GPS technology and even satellite radio.

In the past, one of the major concerns for many companies was not only having all this information, but also multiple platforms from which to assimilate and act upon it. In short, it seemed less of an advantage and more of a headache, so there’s been a huge push for single-management platforms for multiple tasks, such as dispatching and route optimization — a single control panel to rule them all.

So companies, like Actsoft, are at the forefront of this industry by offering a wide range of telematics services to solve multiple problems through a single interface. By consolidating data from multiple touch points into a single stream, information has the potential to become richer, and patterns even more apparent. Once you have this piece of the puzzle in place, the fun begins: What do you do with all this information?

Because the impressive ROI of telematics-enabled services has been proven for years, more companies who depend on a wide variety of M2M operations – from asset locating devices to cloud-based wireless forms — want to know how they can add even more value to existing software. We offer an effective and full-scope suite of M2M, integrated mobile solutions that work in tandem with third-party clients, creating specialized, unique uses. This type of customization is becoming more popular in the telematics world as the data that’s meaningful to one company may not be to another. An example would be adapting an asset-protection device, meant to prevent theft of heavy machinery, by sending alerts to a marketing research situation where two items are being A/B tested. The researcher would know which item is picked up more, moved, and inspected. This stream of data could also be integrated with information from other telematics solutions such as wireless forms in understanding how many forms are filled out in relation to how often a product was moved and so on.

The data insights are limitless and as technology advances more rapidly, these solutions become surprisingly affordable — so much so that it becomes costly not to have them.

Whatever the trends are in today’s more complex world of systems and analysis, one thing is for certain: Having even a base level telematics-meets-big-data software solution will be the norm from which every competitive business will be operating. What you do with the information is another system altogether.

Call (888) 732-6638 or Receive a Live Webinar

21.10
2019

How to Make Data Work For You

Every day companies are collecting data, whether intentionally seeking it out or as a byproduct from conducting business as usual. This information is usually varied and potentially meaningful, from customer service queries and sales information to ethnographic and geographic statistics. All of it can make an impact on your business if its properly understood and used to inform strategy. According to “Hypotheses in Marketing Science: Literature Review and Publication Audit” by J. Scott Armstrong, Roderick J. Brodie, and Andrew G. Parsons, marketing research uses the scientific method in that data is collected and analyzed to test prior notions or hypotheses. Experts in marketing research have found that studies featuring multiple and often competing hypotheses yield more meaningful results than those featuring only one dominant hypothesis. Therefore, objective analysis coupled with a few hypotheses and a structured series of tests may be the smartest way to yield positive results.

With so many avenues from which companies are receiving information, figuring out how to capture that information, or even how much of it to capture can be daunting. (Do we need to figure out how many clients with red trucks are purchasing a particular product, and if there’s a trend?) However, the good news is that with the acceleration of technological progress, there’s also more access to data-capturing tools, and at more affordable costs. Who knows? You may even have those tools now, but don’t realize it.

Actsoft’s Wireless Forms is a perfect example of a solution that provides various functionality, including data capture and analysis. Many clients use these forms, which replace cumbersome paper variations, simply for placing orders. This is fantastic as it saves them time, energy, and tons of money on paper costs and storage. But many are missing out on leveraging all that data they’re collecting to spot trends among their customers. And what’s more, this component of Wireless Forms is included in the monthly costs, so it costs nothing extra to get reports, charts, graphs, and more. All you need to do is set the parameters and let our software do the rest.

In this day and age, when more and more people are competing for business, it’s necessary to take advantage of every opportunity to gain insight into your customer base to hit that sweet spot others might be missing … even if just barely.

Have any questions on how Actsoft can help you?

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16.10
2019

Everyday Choices Companies Make That Waste Money

In our frenzy to bring in more money, drive business, create better marketing strategies, schedule more meetings, and hire more salespeople, we often forget the old adage: “It’s not always what you make, but what you save.” If for every dollar we earn, we blow two, then we’re spinning our wheels and running an inefficient operation. In a time when companies are fighting to succeed, we’ve identified the most common ways companies bleed money and how to avoid these pitfalls.

Everything Counts

According to an article in the Wall Street Journal, “The small expenses add up quickly, so auditing basic costs, from travel expenses to utility costs, is essential … All the little things can really add up, and it is very easy to let it get away from you.” Daily tasks that could easily be automated turn into hours and months of manual labor over the long-term, costing businesses a lot of money that could have been better used in more meaningful ways.

A good example of this is payroll. Often the person in charge of payroll has to verify hours, spend time gathering data, make sure forms are filled out properly, and more. However, a simpler and more efficient solution would be to use mobile time-clock technology.

  • Moble Time Clocks: Actsoft has helped countless businesses integrate their payroll with a simple wireless time clock which allows employees to clock in from anywhere, use GPS verification to identify and time stamp their locations, as well send images and forms via email or text. After a brief and easy setup, this is a task that can be left to software so your employees can make more substantial contributions.
  • Automate Processes: Another common time drain is repeating processes that could be automated, such as work orders. Instead of manually inputting data each week, let Actsoft’s software auto-generate information with the frequency of your choice. It will also deliver these work orders, requests, or other information, and automatically send new order notifications. Plus, it can inform customers that a worker is on the way, and provide proof of delivery and work completion, including signature and pictures.

Paper Costs
It seems like a no-brainer: Eliminate paper costs and save money. But it’s easy to get stuck in a paper rut when there’s no clear alternative. Before you write off the idea of going paperless, think about the efficiency of the internet, providing the information you need instantly. You don’t have to have it delivered, mailed, or faxed; simply open a browser and you’re in!

  • Paperless Alternative: Actsoft’s Wireless Forms operates in just this way, by giving you the power to convert all your paper forms — from contracts and invoices to disclosures and other important documents — into digital ones that you can access from anywhere. Use your laptop or mobile device to fill out forms — complete with digital signatures and images — so business can be wrapped up on the spot. Think of all the saving in paper storage alone! Not to mention the risk you’re taking by using hard copy when a single digital form can live in several places, never to be misplaced again.

Wasteful Ways
Another major contribution to a shrinking bank account is maintaining a fleet that is operating poorly. This can include anything from bad driving habits that increase liability (speeding, hard accelerating and braking, etc.) to inefficient route planning. Actsoft provides solutions that can help curb bad habits and optimize routes, so that fuel costs are down, wear-and-tear on vehicles is lessened, and liability is reduced.

Our high-performance GPS tracking devices, combined with Actsoft’s reliable functionality, provide extensive visibility into the day-to-day activities of fleet vehicles, allowing you to:

  • Identify the locations of fleet vehicles or cargo
  • Review idle and stop times
  • Expedite dispatching
  • Improve fleet-routing efficiency
  • Reduce theft of high-value assets
  • Ensure equipment is located at the job site

Re-Buying What You Already Had
The ultimate in company wastefulness is re-buying costly equipment that was stolen due to lack of proper security measures. While alarms and cameras may deter a criminal, one of the best ways to prevent a theft from happening is to receive near real-time alerts when a door opens or a piece of equipment moves.

Furthermore, recovering stolen property is much easier when it’s tracked by a concealed GPS-enabled tracking device. With near real-time updates, you can see where your equipment is at all times.