22.01
2020

Encore’s Dispatching Scheduler: The Solution to Work Order Inefficiencies

In one of last week’s blog posts, we discussed some of the difficulties a field service company faced without having a tool to plan out their mobile employees’ work orders in advance. In addition to productivity and brand reputation suffering due to confusions in scheduling, the company was also spending too much money on paper documents to instruct staff that were handwritten and, at times, illegible.

Our flagship workforce management software Encore now enables businesses to manage workloads ahead of time with its Dispatching Scheduler feature. Available exclusively to users of the solution’s Ultimate tier, the Dispatching Scheduler provides an easy, yet intuitive way for your team to plan out customer visits and increase its efficiency.

Features of Encore’s Dispatching Scheduler:

  • A color-coded dashboard that provides easy identification for work order progress.
  • The ability to create service delivery windows for employees dispatched to new customer locations.
  • A feature for reassigning pending orders to new workers on the fly.
  • Calendar and Schedule rows that display availabilities, last known employee locations, and current assignments.
  • The ability to see lists of unassigned orders and drag and drop them onto user schedules.


Encore’s Dispatching Scheduler dashboard.

Benefits of Encore’s Dispatching Scheduler:

  • Distribute workloads more evenly.
  • Optimize employee schedules for higher efficiency.
  • Save time and money with intuitive scheduling that helps to keep employees informed.
  • Provide customers with more accurate service delivery times.
  • Graphics-based scheduling allows your staff to work faster and more interactively.

When applied to the field service use case, it’s easy to see how this powerful new capability could instantly improve the company’s processes. Encore’s Dispatching Scheduler allowed the business’s mobile employees to have easy access to their daily schedules, eliminating unnecessary back-and-forth communication from the office to the field and giving them a much more accurate timeframe for service deliveries. Due to both an increase in productivity and efficiency with the Dispatching Scheduler, their business was able to save significant revenue and also increase its opportunities from a strengthened reputation amongst its customer base.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

17.12
2019

Season’s Greetings From Actsoft and Our New Corporate Vision

The prosperity of our customers and business partners remains our highest priority here at Actsoft. This holiday season, we’d like to take a moment to thank each and every business we’ve had the chance to work with over the course of the past year, as well as restate our commitment to their successes both now and in the future.

We typically take this time of year to reflect on all of the efforts we’ve made in working on our solutions, individual customer experiences, and processes over the past few quarters to ensure they remained as positive as possible. Seeing what was most effective and striving to fill next year with even more of those moments is a key principle for our team. It’s also an exciting time for us during the holiday season because of our return to the drawing board, as we begin to conceptualize future enhancements to our mobile resource management applications.

Heading into 2020, we’re looking to collect even more crucial feedback from our customers and design software to match it, providing businesses with even more tools that they can use to gain an edge in their respective markets. We’ve also worked hard to compose a new vision statement for 2020 that speaks more directly to our recently refined corporate focus, development strategy, and dedication to customer success.

Our vision:

We foster lasting relationships, empowering the Actsoft community with creative business solutions that promote a more prosperous and productive economy.

Now that we’re equipped with a new vision statement, Actsoft’s overall business philosophy is more effectively aligned with the needs of the customer and partner relationships we service on a daily basis. Our unwavering commitment to helping your team achieve its maximum potential remains as strong as ever heading into the new decade.

May your workforce be filled with success this season and into the future!

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

22.10
2019

Actsoft’s Strategic Partnership With Geotab

As a strategic partner of ours that supplies top-notch fleet tracking devices and fleet technology, Geotab is the perfect complement to Actsoft’s solutions. Our alliance with Geotab allows us to pair ultra-advanced hardware and fleet diagnostics with the workforce management capabilities of our solutions to give your team a truly robust digital management platform.

Through Geotab GO9 devices, the MyGeotab software, and Actsoft integration, companies can have a rich and detailed fleet management experience, gaining tools for advanced collision detection, driver reports, and more, as well as the features they need to effectively manage all other aspects of their workforces.

After employees have exited their business vehicles and begin working, insight can sometimes become lost; this is where handset tracking comes in. Our solutions provide device monitoring technology, allowing you to keep tabs on each member of your team during working hours in the field. In addition to handset tracking, we also provide solutions for Timekeeping, Job Dispatching, Intra-Company Messaging, and Wireless Forms, allowing your team to take its processes fully digital and control its operations with higher efficiency. When paired with Geotab’s proficiency in the fleet management sphere, our solutions can provide even greater potential for your business.

Use Actsoft and Geotab to gain full insight on both your fleet and remote workforce in near real-time. Our strategic partnership with Geotab allows us to expand the capabilities of our mobile management solutions, help our existing customers continue to succeed, and create meaningful new relationships both now and in the future.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

19.03
2018

3 Must-See National Parks in North America

North America is home to some of the most breathtaking national parks in the entire world. Sculpted mountains, idyllic lakes, and diverse flora span as far as the eye can see, drawing in travelers craving a taste of serenity from all around the globe. At locations such as these, feeling awestruck is a routine occurrence, and becoming truly in touch with nature’s sheer tranquility alters perspectives forever. Here are three of our favorite national parks in the entire continent.

1. Banff National Park, Alberta, Canada

Rising from the misty, snow-capped peaks of the Canadian Rockies, Banff National Park is one of Canada’s most valued natural treasures. The park lies west of Calgary, Alberta, and contains bodies of water such as Lake Louise and Moraine Lake, whose crystal blue shades resemble those of a tropical Caribbean shoreline. Complementing these shimmering pools with a backdrop of mountainous, snowy cliffs and lush alpine foliage, Banff truly is one of the most beautiful destinations to visit in the northern hemisphere.

2. Yosemite National Park, California, United States

Yosemite National Park is nestled within California’s Sierra Nevada Mountains. Here, massive slabs of rock and cascading waterfalls dot the horizon, which is home to a diverse range of wildlife such as coyotes, American black bears, Sierra Nevada bighorn sheep, and mountain lions. Nearly 90 different mammal species inhabit Yosemite National Park, and some of the park’s premier landmarks include Mount Dana and Cathedral Rocks. Yosemite’s encompassment of a glacier pairing also allows for its rivers and lakes to constantly be fed with fresh water. Respectively named the Lyell Glacier and the Maclure Glacier, they’re the only two that are still left at Yosemite, and both play an essential role in keeping the surrounding ecosystems healthy.

3. Grand Canyon National Park, Arizona, United States

Grand Canyon National Park is situated in northern Arizona, but the entirety of the canyon technically stretches across six states: California, Nevada, Utah, Colorado, Arizona, and New Mexico. This massive geological phenomenon is visited by millions of people every year, with each visitor hoping to get a premier glimpse at some of nature’s finest handiwork. The Colorado River slices through the Grand Canyon’s rust red–colored gorge, crafting spectacular views that leave guests speechless from nearly 8,000 feet up. Being one of the most iconic national parks in the world, Grand Canyon National Park is a must-see destination for seasoned travelers and novice voyagers alike.

Resource Conservation Meets 21st Century Efficiency

As some of the most beautiful places on Earth, it’s crucial that our civilization does everything it can to protect these national parks for future generations to enjoy. At Actsoft, we take pride in doing our part to keep habitats clean by equipping companies with practical solutions designed to help them conserve time, money, and natural resources all at once.

Features of our digital solutions such as Wireless Forms eliminate any hassles associated with traditional documents like high annual paper costs, risks in losing vital paperwork, and rising amounts of material waste. The average pine tree produces around 80,500 sheets of paper, and if a business has 250 employees who each individually use around five pieces of paper per business day, that can result in the loss of just over four trees on a yearly basis. After multiplying this number of annually used trees by every single 250-person company in the U.S. alone, it’s easy to see how going wireless can slash costs and natural resource consumption drastically. By transitioning your company’s data onto a single electronic system, simplify your information flows, gain enhanced efficiency, and stand as an industry leader in making our planet a cleaner place to live.

GPS Tracking from Actsoft also allows you to better plan your business vehicles’ routes to and from job sites in the field. Strategically routing company vehicles for the most fuel-efficient and money-saving paths to work locations reduces your fleet’s carbon footprint, while also lessening gasoline expenses.

In next Monday’s blog post, we’ll take a more detailed look at how positively contributing to a cleaner world can save your business time and money. In turn, we’ll demonstrate how specific features of Actsoft solutions can greatly assist companies who are looking to achieve all of these things.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar