27.02
2020

The Importance of Networking for a Startup Business

Making connections via networking is a proven tactic for growing a business, especially when you’re just starting out. Whether it’s through an event such as a convention, or simply meeting other local entrepreneurs at a coworking space, networking can help accelerate the timeline of what you want your business to accomplish.

Here are three key ways that establishing a connections web early on can benefit your company:

Building an initial foundation

For service-based business models in particular, it’s more crucial than ever to use networking as a groundwork-laying tool. Perhaps there’s an area of your business you’re weaker at developing. There’s more than likely another professional you can meet in a networking session who is proficient in the skill you’re deficient at. Being able to connect and potentially reciprocate assistance to one another is just one of the many results that can come with building a foundation first to jumpstart your company.

Gradually scaling operations

As your network becomes more and more established, explore any connections that might warrant it for new leads, rather than just business partnerships. A popular concept in entrepreneurship is to hire your weakness as soon as you can afford to, and with an influx in leads and revenue over time, you’ll be able to do so. As revenue and connections continue to ascend, consistently add pieces to your team until you’ve built a cohesive unit that covers all your bases.

Learning from others’ mistakes along the way

Your product or service should be marketed strictly based on how it can solve the problems your target consumer regularly faces, whether they’re currently aware of them or not. Networking allows you to collaborate with others in your industry from a strategy perspective, especially in a startup incubator setting (if they aren’t direct competitors of yours, obviously). See firsthand more effectively what some of their strategies are, discuss what worked for them and what didn’t, and use your findings to try and collectively increase sales.

At Actsoft, our software solutions are crafted to provide businesses like yours with analytics that truly empower. Much like how networking can uncover additional information to help you run your business smarter, our digital tools provide robust data about how your workforce is operating in near real-time, enabling your team to create powerful new strategies for reduced costs and greater productivity.

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04.02
2020

What Geofences Can Do for a Business’s Security Levels

With employees, vehicles, and assets in the field, running a secure operation away from the office can be difficult for a company to accomplish. However, Encore’s Geofences feature is able to enhance security by bringing extra accountability and transparency to mobile workforce management. Geofences helps safeguard equipment, fleets, and employee safety in three primary ways:

Customizable Boundaries

By making your geofence boundaries highly specific to the job sites your teams are located at, your office administrators can have greater field visibility. Narrowing down certain job locations with accurate perimeters makes pinpointing them on a map easier to do. If an emergency situation occurs, assistance can be more immediately dispatched out to the affected job site, helping to keep employee safety high. For potentially dangerous locations like an active construction site, Geofences in particular can help your team get help faster, whenever it’s needed.

Alerts

Our Alerts feature works in tandem with Geofences to provide you with everything you need to know about your mobile workforce. Whenever a company-owned fleet vehicle or asset enters or exits a geofence perimeter, you’ll receive an email notifying you of the occurrence, keeping you truly in the know about equipment statuses. The value of your fleet vehicles and assets can’t be understated; use Geofences to keep comprehensive records of each’s whereabouts.

24/7 Job Site Monitoring

Geofence boundaries remain constantly active, enabling your team to leave vehicles and assets in the field overnight, free of security worries. If a tracked piece of equipment or a vehicle is moved after work hours, you’ll still receive nearly instant notification of it. Eliminate unnecessary and costly back-and-forth travel from the warehouse or office to a remote job site by allowing your workforce to leave its tools around the clock at a frequented job location, with Geofences helping to keep them safeguarded. In doing so, you’ll improve your business’s versatility, security, and savings.

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17.12
2019

Season’s Greetings From Actsoft and Our New Corporate Vision

The prosperity of our customers and business partners remains our highest priority here at Actsoft. This holiday season, we’d like to take a moment to thank each and every business we’ve had the chance to work with over the course of the past year, as well as restate our commitment to their successes both now and in the future.

We typically take this time of year to reflect on all of the efforts we’ve made in working on our solutions, individual customer experiences, and processes over the past few quarters to ensure they remained as positive as possible. Seeing what was most effective and striving to fill next year with even more of those moments is a key principle for our team. It’s also an exciting time for us during the holiday season because of our return to the drawing board, as we begin to conceptualize future enhancements to our mobile resource management applications.

Heading into 2020, we’re looking to collect even more crucial feedback from our customers and design software to match it, providing businesses with even more tools that they can use to gain an edge in their respective markets. We’ve also worked hard to compose a new vision statement for 2020 that speaks more directly to our recently refined corporate focus, development strategy, and dedication to customer success.

Our vision:

We foster lasting relationships, empowering the Actsoft community with creative business solutions that promote a more prosperous and productive economy.

Now that we’re equipped with a new vision statement, Actsoft’s overall business philosophy is more effectively aligned with the needs of the customer and partner relationships we service on a daily basis. Our unwavering commitment to helping your team achieve its maximum potential remains as strong as ever heading into the new decade.

May your workforce be filled with success this season and into the future!

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08.10
2019

How Actsoft Solutions Help Improve Your Bottom Line

With every new innovation we add to our solutions, we’re continuing to make things easier, more efficient, and more connected for your business. And all three of these aspects working together result in a major boost to your company’s bottom line annually, with reductions in costs such as:

Fuel

Managing a cost-conscious workforce isn’t exactly simple, but it’s easier to do with GPS Tracking. Our solutions provide near real-time updates on your fleet vehicles’ activities, allowing you to be notified of any instances of excessive idling or speeding by your drivers. Equipping your vehicles with devices like the Geotab GO9 also remains a great way to integrate Encore, our flagship solution, with intuitive hardware that provides diverse insight on how your vehicles are routinely being operated. When it comes to fleet management, use this tandem of software and hardmount technology to identify and curb costly practices your mobile employees may be unintentionally conducting.

Paper

Antiquated processes like filling out paper documents and manually delivering them can be largely eliminated with Wireless Forms. Our applications provide the tools you need to go completely digital with all of your company’s documentation, helping to reduce potential costs associated with paper usage like errors from manual data entry, high purchasing expenses, and time spent driving paperwork back to the office.

Overtime

Actsoft’s Timekeeping feature gives businesses like yours the ability to clamp down on unnecessary overtime payouts with mobile time-punches. Your remote employees can clock in and out using a smartphone or tablet from our Encore solution’s single integrated portal, allowing them to track start and stop times while working with greater accuracy. Over the course of weeks and years, all those saved minutes from more accurate time-punches can have a sustainable positive impact on your company’s bottom line.

To find out more about how our solutions can help carve a path to savings for your workforce, check out our interactive return on investment calculator here, or schedule a demo today to gain an in-depth look at what our applications can do.

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23.09
2019

Practical Uses for Form Workflows

As one of the most dynamic tools that our Wireless Forms feature has to offer, Form Workflows* is an essential way for companies using our solutions to streamline their documentation processes. This is done through employees digitally sending incomplete forms from one mobile device to the next, allowing them to fill out any relevant information in a seamless chain of command. In addition to helping your staff save time, Form Workflows can also help enhance the accuracy of your documents’ data, as well as allow you to implement authorization processes for submitted forms. Personnel who have greater permissions are able to reject and send back an electronic document once it’s been submitted to them to the previous user if there are certain portions missing or if the data is incorrect. Here are a few practical ways that Form Workflows can be used in three different industries:

Construction

A construction company can rely on Form Workflows to track the near real-time progress of their building projects with documentation routing. As certain aspects of a project gradually become finished, the teams that were responsible for their completion can fill in details about the construction site’s timeline and send them back wirelessly for management at the home office to review.

Healthcare

For healthcare organizations, monitoring medical services delivered remains key for quality control and verification purposes. Using Form Workflows, these companies can store and transmit data back to headquarters in a highly secure environment, giving individuals on their administrative teams extra abilities to sign off on and evaluate details about conducted patient visits.

Transportation

Moving cargo is easier to do by using Form Workflows to help trace vehicle stops and shipment statuses. Truck drivers who are taking goods from the warehouse to the airport for worldwide distribution can use a tandem of Form Workflows and Signature Capture to ensure that deliveries are successfully handed off. As a result, customer service can remain optimized, as increasingly efficient workflow tracking provides more realistic package arrival times for the clients awaiting them.

Find out more about how Form Workflows can help your organization implement accuracy checklists, save your company time and money, and improve its service levels to customers today.

*Form Workflows is a feature exclusively available to users of Encore’s Ultimate tier.

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05.09
2019

Why Data Encryption Matters

In today’s digital age, data is increasingly valuable. With that, however, comes an even greater necessity to protect it. Hefty fines can be leveled against organizations that fail to adhere to federal regulations on certain data types like Personal Health Information (PHI). Any kind of financial information that becomes compromised can also subject the firm in charge of it to massive data breach payouts.

The answer why is simple: Data is crucial to personal security. The potential damage that leaks or hacks can wreak on anything from privacy to financial health can be devastating to both the customer and the company storing it.

So, if your organization is in charge of keeping data heavily secure, what are some of its options? One of the most cost-effective but secure ones lies with our Encore Vault solution. Along with being backed by mandatory and thorough compliance training for our employees on a routine basis, our application is equipped with a slew of security levels to help you truly lock down client information, including:

  • TLS 1.2 data encryption
  • FIPS 140-2 compliance
  • 256-bit AES encryption
  • Advanced Data Security (ADS)
  • Microsoft Azure Web Application Firewall (WAF)
  • Support of HIPAA compliance for sensitive medical information

Encore Vault’s proficiencies aren’t strictly limited to efficient data collection and highly secure storage, however. The solution provides tools for you to coordinate all aspects of your mobile workforce on a platform that’s even more safeguarded. Powerful features like Job Dispatching, Intra-Company Messaging, and GPS Tracking still allow you to monitor points of interest regarding your workforce in the field and adjust workflows in near real-time. Encore Vault is designed to give companies in finance, healthcare, the public sector, and more all the functionality they’ve come to expect from a top-tier workforce management solution, but with the uncompromising levels of encryption they require.

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21.08
2019

Encore’s Capabilities During Mission-Critical Situations

When emergencies strike for a mobile workforce, the ability to retain connectivity is crucial. Organizations that are tasked with disaster recovery efforts in particular need ways to efficiently communicate more than ever when bandwidth is stretched thin and communication channels are limited. With the power of Encore, Actsoft’s premier solution, organizations can have an easier time directing their mobile employees, collecting data in the field, and restoring order during emergency situations.

Encore provides multiple ways for departments to send and receive data with their mobile employees through features like Wireless Forms, Job Dispatching, and Intra-Company Messaging; plus, the solution’s ability to operate over Wi-Fi and cellular networks alike gives your workforce the versatility it needs to stay in tune with itself during periods of connectivity shortage. Data collection is able to remain even more secure throughout the entire process with Encore Vault, our newest solution tier.

In addition to helping facilitate strong communication between the office and the field, Encore can provide your team with even more ways to increase its safety protocols through greater insight. Organizations in remediation services, the public sector, and waste collection can rely on our solution’s GPS Tracking functionality to see all aspects of their mobile workforces at once and keep their personnel safer through positional data that’s brought straight to their solution’s live view map. If an employee is injured on the job while performing work, their pinpointed location can be easily identified, allowing dispatchers to send out assistance to them quickly and efficiently.

Encore remains a valuable tool for organizations that are called upon during mission-critical situations because of its ability to enhance communication and visibility for their mobile workforces. With features for location monitoring, secure instant messaging, and versatile dispatching, your organization can be better prepared for the next emergency event and save time and money throughout the entire process.

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13.08
2019

What a Company Mission Statement Should Accomplish

As we’ve discussed in previous posts, effective communication is essential to success in the world of business. How your message comes across to both prospective customers and your internal team alike matters, and perhaps one of the best ways to send a powerful and meaningful one to all is through a thoughtful mission statement that sticks. Your organization’s mission statement should:

Unite the company toward a common goal

One crucial benefit of a good mission statement is its ability to get everyone on the same page internally. The primary purpose of your organization should be carefully reflected in the diction used within the statement, and it should also be readily available to employees, especially those who interact with customers on a daily basis. Another important thing to do is to welcome feedback from all of your staff regarding the message. This helps to ensure that everyone is onboard, ready to start collectively moving in the direction that company leadership has outlined. Requesting input can even foster more effective collaboration amongst your personnel once the statement’s concept has been established.

Provide an accurate, professional description of your corporate identity to customers

Start with an identification process that considers everything your organization does, and then try to whittle it down into a few simple statements. What is your corporate identity? Asking this question first can help your team pinpoint the sheer scope of everything your company hopes to provide to its customers, and then find greater clarity when going about formulating the best way to convey that to them.

Express the values that your organization upholds in a concise but powerful manner

Above anything else, make sure your team’s mission statement encompasses your business’s key principles and ethics points. However, try to keep brevity and consistency in mind when beginning to compose the statement, especially when including your company’s values. Too many words or unrelated ideas can be confusing, defeating the purpose of having a mission statement in the first place. Lastly, verify that the message passes compliance with any and all branding guidelines as a final litmus test before publishing. With these tips in mind, feel free to craft a renewed mission statement that offers a fresh new perspective and refocused company vision for your team heading into the second half of the year.

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30.07
2019

What is Electronic Visit Verification (EVV)?

Technology is rapidly changing the ways that businesses in the healthcare industry reach and serve their patients. A relevant example of this is through Electronic Visit Verification (EVV), a type of system that helps companies document proof of their service delivered to patients. EVV is especially crucial for home healthcare providers with mobile medical staff as they make visits to clients in the field.

Aside from providing key returns like reduced paper costs, more secure data storage and transmission, and efficient workforce coordination, an EVV solution can help your healthcare organization remain in compliance with federal mandates, as healthcare companies will eventually be required to implement one, according to the 21st Century Cures Act. The implementation deadline is January 1, 2020, for Personal Care Services; Home Healthcare Services must have an EVV solution by January 1, 2023, in order to avoid fines and stay in regulation.

There are six key data elements that an EVV system must track: patient names, dates, locations, types of service performed, the home health provider’s name, and the start and finish times of care delivered. Recently, we released Encore Vault, a version of our flagship solution whose EVV options let you capture this information. Encore Vault contains even more features for enhanced security and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This new tier’s timekeeping- and scheduling-based options for EVV give healthcare companies like yours the flexibility they need to select a plan that works for them.

Benefits of Encore Vault include:

  • The ability to eliminate overbilling by pinpointing and logging visits
  • The ability to reduce insurance fraud and falsely filed invoices with GPS-tagged records
  • Enhanced worker safety
  • Timestamped trips by caregivers for accurate visit times
  • A highly secure messaging platform to communicate on

Unlike most lower price point EVV applications, Encore Vault also offers GPS Tracking as a complement to all of its proof of service delivery functionalities. See the near real-time positions of your mobile nurses and delivery people to verify that they’re at the correct locations, help them choose the most fuel- and time-efficient routes to patient homes, and increase workforce accountability using this intuitive feature. With our diverse EVV solutions, your organization can stay compliant and optimize its daily visit schedules through improved locational insight. Find out more today about what Encore Vault can do to help your healthcare company better serve its patients.

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09.07
2019

Our Purpose at Actsoft

At Actsoft, our purpose is to do more than just create and support innovative business software. Our solutions are designed to help deliver the most possible return on investment to your company, giving it new ways to learn more about its field operations. By bringing your workforce’s various aspects closer together, Actsoft applications help connect, enhance, and organize how you can coordinate your mobile employees.

In addition to improving workforce management, our solutions collect and report useful data about how your employees are performing their jobs away from the office. With detailed reports that can be scheduled or produced at will, administrators can see intuitive graphs about driving behaviors and time spent at job sites to fine-tune their business practices.

“Actsoft’s purpose is to help businesses run more efficiently, productively, and profitably by leveraging our software solutions,” said Kevin Thigpen, Actsoft’s chief operating officer. “We empower customers by providing them with information on a near real-time basis, allowing them to proactively make business decisions that are more informed.”

The capability to run reports on the fly is one of the most powerful features that our products offer. Managers within a company can receive near real-time analytics about how things are going in the field, enabling them to craft better strategies during time-crucial situations. This feature ultimately adds an extra element of versatility to a workforce, providing additional ways to save in the process.

All of our solutions’ intuitive features work together to increase potential for organizations of any size. This defines our vision for our customers: to help them grow their businesses through greater savings, better communication, and stronger insight.

“We hope to build solutions that help customers evolve their business using the latest and greatest technology,” said Thigpen. “Our software delivers value through the vital information it collects and provides to our customers daily.”

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