04.03
2020

All Industries With a Mobile Workforce Suffer From Four Well-Known “Illnesses”

Wasted Tripitis. Believed to be the major margin thief for suppliers, field service, and specialized trades.

  • How much could you save if you eliminated just 50 percent of wasted trips?
  • How much would you save if your employees could clock in and out electronically from the job site?
  • What if they could send every bit of information directly back to you from the field without having to fill out paperwork?

Waiting to Work Syndrome. Unproductive time drains resources.

  • There’s a logical order to things. A carpenter can’t trim until the drywall is up and painted. You don’t want flooring down before the painter is done.
  • How much time do you think you’d save if you could sequence the phases of a job so nobody is standing around, waiting?

LYME (Locate Your Missing Employee) Disease.  This needs no explanation. It’s very serious.

  • How often do you wonder where your employees are? Wouldn’t it be nice to just look at a map and see?
  • What if you could get an alert when they’re stopped for more than a specific amount of time?
  • What if a truck breaks down on the highway? A piece of equipment is lost or stolen? An employee is injured or in distress? Seconds count. GPS accuracy means improved response rates.

SWINE (So Where Is My Nearest Employee?) Flu. 

  • When a service call comes in, wouldn’t it be great to quickly deploy the closest resource?
  • How much better would it be if you could locate the nearest available employee with the matching skill set and equipment to do the job?

Actsoft is the antidote. In today’s competitive environment — with gas prices unstable and more of your workforce on the road — a little preventative medicine and some positive ROI won’t hurt!

Have any questions on how Actsoft can help you?

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27.02
2020

How Tracking Monitors Speed and Helps Reduce Fuel Consumption

Every day, organizations of all sizes dispatch delivery trucks, service vehicles, vans, passenger cars, and large trucks onto the streets and highways with one goal in mind: Get there as fast (and safely) as possible.

This sense of urgency can sometimes cause drivers to hurry to jobs, often exceeding posted speed limits. The negative side effects of this behavior are fairly obvious: Excessive speeding is dangerous, burns fuel needlessly, adds risk, and increases the expense of overall fleet operations.

The Environmental Protection Agency estimates that excessive speeding decreases fuel economy by up to 20 percent. Even in a small fleet of just 25 vehicles, saving 20 percent of fuel costs each year per vehicle quickly makes an impact. So you can imagine the dramatic impact it can have on larger fleets.

GPS and wireless technology have evolved to the point where vehicle tracking and fleet management technology leverages data such as satellite maps, traffic, and posted speed limits (in near real-time) to help organizations communicate, increase efficiencies, and track data such as fuel consumption, fuel efficiency, vehicle speed, and maintenance schedules. Leveraging this data to improve operational efficiency reduces fuel consumption and saves businesses thousands of dollars a year.

Implementing Encore’s solutions encourages drivers to practice safer driving habits because any unsafe practices are indisputably recorded and they will be held accountable. Once employees know you are monitoring their driving, speed, and gas mileage, they tend to take greater care in how they use company vehicles. This improved behavior saves fuel, reduces unsafe driving, and enhances a company’s reputation with the public.

Have any questions on how Actsoft can help you?

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12.02
2020

Your Vehicles Are Your Image

If you own a business and have a fleet of service vehicles, you know those vehicles are powerful moving advertisements. Once your logo and contact information is showcased, the vehicles are a direct representation of your company, and you as a business owner.

In the past, employers had no choice but to send their employees off each day and assume they would stick to the program. With today’s technology, Global Position Satellite (GPS) based systems can take care of the guesswork.

Ask yourself the following questions:

Are my employees safe drivers? It’s a fact: A monitored driver is a safer driver. Our solutions offer speed alerts which enable employers to keep tabs on driving habits. Alerts can also be set to let you know if your drivers have a habit of hard accelerating or braking, another sign of less-than-safe driving practices.

Are they sticking to the plan or route? Our vehicle-tracking software can help answer that question just by simply plugging one of our devices into a vehicle’s OBDII port (under the steering wheel). You can view a breadcrumb trail of your vehicle’s history, which helps for route optimization, an essential factor in lowering fuel consumption. An optimized route is a cheaper route!

You saw my vehicle where? Indeed, it has happened before. Imagine receiving a message from somebody one afternoon that one of your vehicles was spotted parked out front of a … questionable establishment. That’s not exactly the type of brand recognition you were going for when you plastered your business name and logo on your company’s fleet. This is where vehicle tracking, coupled with geofencing, comes in handy. Think of geofencing as an invisible fence that can protect your vehicles and your good name. If there is a specific zone or area you want your vehicle to stay in or out of, set it up and the software will alert you if those parameters are breached.

Your vehicles can speak volumes about your company; they can have a positive or negative impact, depending on the circumstances surrounding their drivers’ behaviors and locations. Don’t you want to make sure you’re sending the right message?

Have any questions on how Actsoft can help you?

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31.01
2020

Encore’s Adjustable Ping Rates: A Mission-Critical Lifesaver

We all know that GPS is a versatile technology that reshaped the way we do business. It gets drivers to job sites faster by directing them to the fastest, least-trafficked route. It enhances service experience by giving dispatchers the ability to update customers on the locations of drivers, giving them realistic arrival expectations. It can even come in handy from a legal standpoint, verifying worker locations at job sites if ever there is a dispute as to whether someone showed to do the work.

Another important functionality is the ability to monitor worker locations in near real-time. Not only does this help to ensure that worker accountability remains at max, but it can also help keep them safe while at remote jobs.

But what happens when you find yourself in a mission-critical situation? When waiting 60 seconds for employee location updates is no longer a viable option? Recognizing that there is a need for certain customers of ours to have more immediate location updates, we recently unveiled our latest feature: Adjustable Ping Rates.

Now, customers using Encore Vault can toggle the rates of their team’s individual location updates (pings) down to just a couple of seconds, giving administrators a much more accurate sense of exactly where everyone is.

Consider, for example, the ongoing battle against the devastating bushfires raging throughout vast swaths of land in Australia right now. Battling these infernos indisputably puts firefighters in an onslaught of precarious positions, especially given the unpredictability with such a battle. One sudden shift in the wind direction can change everything.

In a situation like this, administrators on the back end that are in charge of monitoring responder locations don’t benefit very much from location updates that come in once a minute. A lot can happen in that seemingly short time span. Toggling the ping rate down to just a couple of seconds paints a clearer picture and helps keep those in the field much safer.

It should be noted that increasing the frequency of these ping rates does have a direct effect on the battery lives of the field workers’ mobile devices, as well as data use, so be sure to take this into consideration and restore them back to their standard frequency once the emergency situation is resolved.

Of course, there are plenty of other circumstances in which this great new feature will come in handy, running the gamut from dire emergencies like the example given to the simple need or desire to keep a closer eye on activities.

If you’re using Encore Vault, you already have access to Adjustable Ping Rates. But if you’re not, or if you just want more information on how this new feature works, just give us a call; our experts are standing by to help you out.

Have any questions on how Actsoft can help you?

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21.01
2020

Communication is Key!

Actsoft aids in utility company response times.

As much as we would like to avoid it, accidents happen. Trees and power lines fall on roads, water pipes burst, and traffic lights go out. There isn’t much we can do about it except hope that the utility companies that handle the messes are well prepared. Responding quickly to emergencies, as well as communicating information efficiently, are two extremely important factors that make up a successful utility company. They’re both essential to help assure a timely response, and guarantees they have all the information needed to correct the problem.

Communication is key! Our solutions help utility companies by bridging the gap between the accident and the solution.

Actsoft combines GPS and wireless technology to maximize productivity.

  • Reduce response times in critical situations.
  • Date, time, and GPS location–stamped reports give indisputable proof of service.
  • Collect timely and accurate field data.
  • Provide factual data for regulatory and compliance reporting.
  • Send and receive accurate, up-to-the-minute updates and changes.
  • Reduce unproductive trips to the office.
  • Panic button notifies the office immediately in case of an emergency or dangerous situation.

Sometimes when we see the utility trucks on the side of the road with employees fast at work, we assume they just magically appear there. Not true. It takes a coordinated effort between the dispatchers and drivers to get each truck where they need to be. And that effort is made much easier with our software.

Have any questions on how Actsoft can help you?

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20.12
2019

Star Wars and Workforce Management

If you’re a science fiction fanatic, you undoubtedly know today marks the release of yet another installment in the enduring Star Wars franchise. “Star Wars: The Rise of Skywalker” is the ninth and final film produced in the epic space opera collectively known as The Skywalker Saga, the first of which dates all the way back to 1977. Without giving away too much, the beginning half of the film centers largely around central characters hopping from planet to planet as they attempt to track down an artifact that may prove to be a crucial piece in completing their mission.

Naturally, there’s a tremendous sense of urgency as they hurriedly attempt to track down this lost artifact, for which they only have a handful of clues to go by in order to find. And yet, the fates of countless worlds are in their hands. (If you want to know how the heroes fare, you’ll have to check out the movie for yourself; you won’t find any spoilers here.)

Imagine how much easier it would have been for the heroes to find their much-needed artifact if there was a means of easily tracking it down, without all that guesswork. Encore’s GPS Tracking capabilities allow you to keep tabs on your most important equipment — the things that are essential for you to complete your job on a day-to-day basis. So whenever you need to use something, you know exactly where it is, saving you from wasting time tracking it down or, worse, finding that it fell into the wrong hands.

Not only is GPS Tracking a great tool for safeguarding your valuable equipment, but it’s also the best way to watch over all your employees in the field. (Imagine how much easier it would have been for the heroes in “Star Wars” if they both had a simple solution for tracking down what they needed and for keeping tabs on their companions, too.) So whether you have all your people at one job site and want to make sure they stay there the entire time they’re on the clock, or they’re dispersed throughout multiple job sites, seeing exactly where they are is as simple as pulling up the solution’s dashboard.

What’s more, for both equipment and people, you can even take advantage of the Geofence feature and set up virtual boundaries around job sites. With these, alerts can be sent to your phone the minute a piece of equipment breaches the boundary, or whenever an employee does so during working hours.

Whether you’re an intergalactic troupe on a mission to save the galaxy, or a local business working hard to get the job done, efficiency is always the name of the game.

May the workforce be with you.

Have any questions on how Actsoft can help you?

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18.12
2019

Mobile Technology: 5 Ways Mobile Devices Can Improve Field Services

Nowadays, it de rigueur to see people of all ages walking around with the latest mobile device in tow. Little Johnny is busy playing games on his new tablet, while grandma is Facetiming with her loved ones. These devices are increasingly becoming more powerful, sleek, and easy to use. So why not use what’s hot and apply it to your business?

Chances are, if you own a service company, your techs in the field already own a smartphone, tablet, or both. Even if they’re one of the few that don’t own one, odds are they at least know how to use one. With mobile technology booming, why not utilize the power of these devices to increase your daily productivity?

1. Don’t Get Lost in the Shuffle
Route optimization is key when dispatching mobile workers. It is vital that drivers know both the address of their destination and a clear-cut way to get there. A good mobile device can intuitively provide driving directions and route alternatives which will get techs to job sites with ease.

2. The Early Bird Gets the Worm
No one likes to sit around and wait for the cable guy or electrician. Knowing exactly when a driver reaches a job site is imperative to a dispatcher’s workflow. With mobile technology, the home office has a bird’s-eye view of what is going on in the field. So when a customer calls, they can receive an accurate estimated time of arrival rather than a dreaded five-hour estimate.

3. Communication is Key
Every service company knows that jobs are not always cut and dry. Unexpected issues can arise, no matter the size of the job. With an effective mobile solution, workers can quickly alert the office of a new update in the schedule. Being able to communicate in near real-time is a benefit to both customer and technician. The office is alerted of the issue and can assist the technician by providing a resolution on the spot.

4. Clipboards are a Thing of the Past
Gone are the days of the bulky clipboard. No one wants to manage stacks of paperwork. Digital technology can eliminate paperwork and maximize efficiency. Can you imagine doing away with unnecessary trips to the office to pick up and drop off work orders? Now you can create wireless versions of your paper forms and take them on the road using something your company already has: mobile devices. This way, workers can collect information and signatures from customers and transmit data back to the office, without any delays or the worry of errors due to illegibility.

5. Prove It
The customer may always be right, but having the ability to prove the whereabouts of a technician through GPS check-in helps keep everyone honest. If a customer mentions that a tech was late to a job site, the dispatcher can quickly validate the exact arrival and departure time. Mobile devices also allow workers to capture photos, signatures, and proof of delivery and service.

It’s safe to say that smartphones and tablets are game changers in the world of field service. When technicians are armed with the tools that mobile devices offer, they are able to complete tasks more quickly, respond to customers more efficiently, and stay focused on their daily workload. If mobile devices make all that and more possible, isn’t it time that you tried one to help increase the efficiency of your business?

Have any questions on how Actsoft can help you?

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11.12
2019

GPS Tracking Helps Position Businesses For Greater Efficiency

GPS Tracking For Vehicle Management: Is It Right For Your Business?
Utilizing GPS tracking technology is the right thing to do for most businesses hoping to cut unnecessary costs and boost employee production and accountability. In a world where efficiency is a top priority, employees need to be held accountable for their actions, and production needs to keep moving forward.

GPS trackers designed for businesses usually have a few cool features that include recording vehicle stop and idle times, the routes they traveled, etc. These tools also offer companies a way to:

  • Observe routes employees are taking to reduce fuel costs.
  • Monitor employees taking excessive breaks, arriving to job sites late, or leaving job sites early.
  • Enhance fleet management through improved routing, dispatching, and mileage documentation.
  • Ensure safe driving habits.
  • Alert fleet management if or when a driver departs from a particular area.

Vehicle Management: Is It Right For Your Business?
Although it is true that every business has different needs when it comes to the management of mobile assets, vehicle-tracking devices have an impressive record of helping both small businesses and Fortune 500 companies, whether the need is for monitoring one vehicle or an entire fleet of vehicles.

The best part about adopting a plan to use GPS trackers to increase profit and production is that it is very low risk and high reward. Investing in a near real-time GPS tracking solution is a wise choice for most fleet management businesses, because it keeps workers accountable, helps to reduce fuel costs, and increases productivity.

Track Your Fleet With Precision
Actsoft has the solution! With Encore, you can send workers to the next job site using tools that help improve routing, reduce downtime, and cut costs.

Features include:

  • Idle monitoring
  • GPS tracking
  • Alerts
  • Event notification
  • Reporting dashboard

Benefits include:

  • Increased productivity
  • Maintained accountability
  • Streamlined efficiency
  • Near real-time visibility

Encore’s GPS Tracking allows you to identify, locate, and manage your fleet with ease. View the entire fleet or a single vehicle from the application’s dashboard. Receive more accurate information and exact on/off ignition readings to help you manage your fleet with precision. Gain near real-time notifications for vehicle arrivals and departures, geofence breach, excessive speeding, and more. Receive in-depth data collection, including doors open/closed, speed breaches, second engine activity, or power take off for fuel use tax credits. Customize the data you want to receive. The software’s reporting feature will provide an overview to help you make better business decisions.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

 

04.12
2019

Locate and Safeguard Your High-Value Equipment with Asset Trackers

Asset Trackers for Shipping Containers

As a business owner, have you run across a scenario that goes something like this? Your company is moving delicate, rare, or expensive equipment to another city. Each item is precisely packed into padded, tightly secured shipping cases. Then each case is numbered, its contents recorded and gently loaded into company vehicles, and carefully unloaded for storage at its destination. But somehow, despite all of these safeguards, one or more of the cases gets lost, ends up missing, or cannot be accounted for.

It may be hard to believe, but it happens every day. An employee steals a shipping case awaiting delivery. An office assistant assigns it to the wrong storage space. Maybe it never even leaves the loading dock. You may never know what went wrong initially, but in the end, the only questions you may have are: Where is it? What if it gets into the wrong hands?

Asset trackers can eliminate the worry of not knowing where your high-value assets are. When you attach them to your shipping cases, you can immediately pinpoint their location. While it’s win-win for any company who is responsible for shipping valuable goods, it also produces an immediate ROI when time is of the essence. When products are needed for a trade show, or technical instruments are required in an urgent situation, the time that a GPS asset tracker can save is invaluable.

Shipping cases get lost every day. But what if somebody gained access to your most valuable possessions or company information? Asset trackers can eliminate lost or stolen data. You’ll know exactly where the case has been stored and what road it is traveling on. With this information, you can contact law enforcement and have your assets, equipment, or valuables quickly returned.

But you can gain peace of mind by knowing where your equipment is supposed to be. Alerts are sent out when unauthorized movement is detected reducing theft or off-limit usage. The CalAmp LMU 600, 700, and 2800 series devices include powerful features including superior cellular and GPS quality, motion-sensing accelerometer, internal antennas, and simple installation. All three are designed to dramatically reduce cost while providing excellent field reliability for virtually any mobile asset.

Benefits

  • Vehicle Monitoring – Responds instantly to pre-defined threshold conditions: time, date, location, geo-zone, input.
  • Visibility – Tracks equipment, vehicles, heavy machinery, cargo, and shipments.
  • Asset Utilization – Locates equipment closest to job sites, and reduces transportation costs and downtime.
  • Property Protection Reduces theft, vandalism, and unauthorized use through automatic alerts.
  • Easy to Use – Portable; there’s nothing to install or configure.

Have any questions on how Actsoft can help you?

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20.11
2019

GPS Fleet Tracking for the EMS Industry

Arriving at the scene of an emergency or tending to a critical patient in a timely manner is important to the success of your business. Unlike other service industries, the level of service can literally mean the difference between life and death. Arriving as a first responder or taking the time to tend to an elderly patient isn’t always as easy as turning on a siren.

If your emergency crew is scattered across a large footprint, it can be difficult to send the closest vehicle to the scene of an urgent accident. Add to that the hassle of finding the quickest route to a location if there are delays, traffic, and construction.

Your dispatcher is responsible for providing the best current information, but what if their information is outdated? Lag time of even 90 seconds can be an eternity in any medical crisis or situation, and could also mean the difference between life and death.

Like any business, providing proper patient care is crucial to providing the best possible service to retain and win new business and contracts. The costly overhead expenses of supplying each of your emergency vehicles with the necessary supplies and employing experienced and trained EMS professionals can add enormous expenses to any EMS business.

Fleet tracking technology can help provide the best patient care possible while helping to reduce fuel, maintenance, and insurance costs. More importantly, it can help you dispatch the closest vehicle to an emergency situation, saving valuable time.

Increase Productivity, Efficiency, and Accountability

The solutions provided in our Encore suite of tools can help improve the efficiencies of any fleet operation. Our high-performance GPS tracking devices, combined with Wireless Forms, can increase visibility and productivity in the daily activities of fleet vehicles. They can allow you to:

  • Identify locations of fleet vehicles or cargo
  • Review idle and stop times
  • Expedite dispatching
  • Improve fleet routing efficiency
  • Reduce theft of high-value assets
  • Ensure equipment is located at the job site
  • Send paperless forms from the field to the office
  • Track trends to make better future business decisions

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar