23.10
2018

Industry Spotlight: Actsoft Solutions in Healthcare

Much like the public sector, healthcare is often times a mission-critical industry. Mere minutes and seconds can have life-saving implications, especially when it comes to emergency response. Because of this, organizations that provide medical services need solutions that can keep them better in tune with their mobile employees. Crucial situations that call for clear, open lines of communication are more easily managed through Actsoft’s workforce management applications, and we take pride in being able to assist organizations that help those in need find greater efficiency.

Fleet Tracking

Ambulance fleets that are monitored using our solutions’ GPS tracking capabilities are better equipped to operate safer and more efficiently. Our fleet tracking applications go even further than traditional solutions by displaying data charts about the activities of each of your respective fleet vehicles, allowing you to make better, more informed decisions about your mobile workforce. Let Actsoft solutions help your team regularly reduce its ambulances’ fuel consumption and wear-and-tear today.

Dispatching

Easily make on the fly adjustments to your workforce using Actsoft’s Dispatching tool. Both palliative care services and EMS can use the power of mobile technology to strategically direct the different parts of their workforce in near real-time, as employee positions in the field help administrators dictate who should get routed to a new location. With Dispatching, your workers can receive nearly instant notifications of procedural adjustments to their handsets, making your team better-rounded and more versatile than ever before.

Wireless Forms

A system for digital documentation takes the guesswork out of filling out and submitting paperwork, and is an especially useful asset in a time-sensitive industry like healthcare. Wireless Forms lets healthcare companies fill out forms electronically, and aspects of the feature such as decision logic help to reduce entry errors by showing employees only relevant portions of a document to complete, based on their previous answers.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

27.04
2018

The Woes of Remote Management & How to Remedy Them

Though it seems a lifetime ago, we really don’t have to look too far back to remember a time when the traditional workweek was considered Monday through Friday, from 9 a.m. until 5 p.m. Of course there were always exceptions to the rule, depending on the industry and demands, but that was long held to be the standard. (I mean, c’mon, there was even a song written about it.)

But over the years, that standard workweek (and subsequently the workday itself) has continued to evolve and transform into a more fluid, amorphous entity, so to speak. More flexibility was introduced to accommodate individuals’ personal situations. One of the biggest — and increasingly more popular and rapidly adopted — changes is the concept of remote employment and, by proxy, remote management.

Once upon a time, this type of arrangement was only found sporadically, in special situations; but today, thanks in part to all the advancements in digital communications, it is becoming de rigueur. It’s not unusual for businesses to be almost exclusively staffed by work-from-home employees who may not even live in the same state (or country) as the company headquarters.

There are so many benefits to this type of business model: Employers can cast a wider net when it comes to staffing the best, brightest people for the job; office-space rentals are smaller since they don’t need to be large enough to accommodate everyone; the customer base, for services requiring in-person visits, isn’t restricted to just locals; and so much more!

With those perks, however, come some challenges. How does a business owner, or even a manager, keep a staff in line when they’re never around each other or, quite possibly, they’ve never met in person? Who’s to say a remote worker is doing what they should be doing, for sure? Are they making the most of their time?

That’s where we come into play.

Actsoft’s robust suite of tools was designed for exactly this purpose. Whether all of your employees are local but spend the bulk of their days on the go, or you staff remote workers in distant regions around the country or world, we’ve got your back.

Fleet Tracking One of the bigger industries where remotely working is the norm, naturally, is in the trucking industry. Back in the day, truckers were depended upon to accurately report their hours and distances traveled in paper logs. Today, those paper logs no longer suffice; everything must be digital. We partnered with VisTracks to provide state-of-the-art ELD tracking of hours to make sure your long-haul drivers are keeping compliant with the law and therefore not costing you needless dollars in fines. Couple that with our fleet-tracking devices and, just as easily as if you were sitting in the passenger seat, you can follow your drivers’ routes, safe-driving practices, and vehicle idling, among other things.

GPS Tracking This is particularly helpful when you have employees who are not only remote, but also work in the field. With our service tracking staff members, you can always be certain they’re actually with the right client/at the proper location when they say they are, for how long they say. This keeps your team honest about their schedules, and also comes in handy when dealing with any potential customer service issues down the road.

Wireless Forms Dealing with paper forms is a hassle no matter what, never mind when the forms being filled out are hundreds of miles from the office. Relying on hard copies, especially with remote staff, is the easiest way to introduce unnecessary delays and errors into your everyday work. Going digital, you eliminate that problematic wait period and instead, all of your formerly-paper forms make their way home instantly. Plus, with our latest Form Workflows option, colleagues across the country can seamlessly collaborate on the same project, quickly passing a single document between each other as needed.

Mobile Timekeeping We’d all like to think that every person on our team, remote or otherwise, is completely trustworthy. Unfortunately, that’s not always the case. (Plus, sometimes honest mistakes happen.) Merging GPS tracking with mobile timekeeping capabilities lets you know exactly where your employees are when they punch in; so you know your staff is at a job site, rather than en route, and you’re only paying people for time they actually spend working.

With those four features alone, managing a remote staff of any size or proximity becomes that much easier. And that’s just scratching the surface of what Actsoft and its array of services can do to help your business reach a new, more efficient state.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

09.02
2018

Tracking a Lost Car in New York City

“Dude … where’s my car?”

I remember muttering those words — and no, I wasn’t referencing the movie, nor was I talking to anyone in particular — the instant I approached the place I was sure I parked my car the day prior, only to be presented with a vehicle that was decidedly not mine.

I was living in Manhattan just after graduating college. The Upper West Side is littered with ample, meter-less parking on the street, but the caveat is you need to constantly move every day or two to accommodate street sweeping, garbage pickup, and the likes. It’s kind of a pain, but hey: free parking.

Anyway, I digress.

The point is: My car was nowhere to be found. I was in a bit of a panic, to say the least. Was it stolen? Had it been towed? The city is chock-full of seemingly contradictory parking signs, so either was a viable option. All I knew for sure was that it was not in the space where I definitely left it. I didn’t know what to do or who to call — Smartphones had yet to make their debut to the world — so I quickly walked back to the apartment I was staying at to figure out my next steps.

Over the course of the next 48 hours, I repeatedly searched databases for towing records and made multiple calls — including to my uncle who was a cop in New Hampshire, where my car was still registered, because clearly he must have had access to some kind of secret car-finding database, right? — but to no avail.

Feeling hopeless, I finally resigned myself to defeat. My car was gone. Barely a month in the city and I was already a victim. So I grabbed my things and started to slowly make my way toward the nearest police department to file a stolen vehicle report. But as I walked, an idea popped into my head; I changed directions, walked another block, and turned the corner. And there it was: my “lost” car. Safely parked in the actual spot I left it a few days prior. Except now its windshield was adorned with several costly parking tickets.

But hey, at least it wasn’t stolen? That counts for something, right?

I know it seems like some big, random tangent, me just prattling on about some gaffe I made more than a decade ago. Truth is, I hadn’t thought about this in quite some time, particularly once the requisite torment from family and friends simmered down. But the memory reared its head again when I started working with Actsoft and began thinking more about scenarios warranting GPS tracking.

I felt such anxiety when I thought my car was gone, and I started to wonder how exacerbated that feeling would be for a person in charge of the well-being of a company vehicle, or an entire fleet of them. Comet Fleet devices provide such a profound peace of mind; the ability to accurately track your property in the event of a theft means you can rest easy, knowing your investments are protected.

Beyond just tracking after the fact, there are alerts you can set up so that, if your vehicles are moved from designated locations, during times when they shouldn’t be, you’ll be immediately alerted. So instead of hours potentially lapsing between the incident and the time you find out, it can be an almost instant notification.

All this is to say: When it comes to keeping your vehicles in check, don’t be me. Don’t let yourself be that person, wandering around aimlessly, losing hope. Know exactly where your assets are at all times and rest easy at night.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar