11.03
2019

Feature Study: Job Dispatching on Encore

To continue our series of feature studies, next we’ll look at Encore’s Job Dispatching feature, and what it can do for businesses of any size. This aspect of the solution helps employees make the most of their time in the field during working hours by making communication and team coordination easier to accomplish.

Administrators at company headquarters can use Job Dispatching to reroute mobile staff on the fly. They’re able to see the near real-time positions of workers in the field and direct the nearest ones with open availability to new tasks. In addition to strengthening connectivity, this feature helps businesses save money by helping them improve time management. Making efficient use of the hours in a typical workday is a balancing act, and it’s one that directly impacts productivity. By using Job Dispatching to direct, change workflows, and stay in contact with mobile employees, businesses with remote workforces can ensure that their scheduling remains optimized.

If your employees are able to reach new work locations quicker, customer satisfaction can also increase. Job Dispatching works in tandem with GPS Tracking to make finding and sending out the nearest available worker simpler, allowing them to accelerate their response times to new tasks. Use these features together to help enhance the reputation of your brand to customers even more, while potentially increasing revenue at the same time.

The task of communicating out new instructions effectively to remote workers can be difficult if the right tools aren’t being used, but for all things mobile resource management, there’s Job Dispatching on Encore. See how this feature can help companies like yours today with a free live demo.

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26.02
2019

Feature Study: Wireless Forms on Encore

Encore’s Wireless Forms feature is among one of our solution’s most practical tools for companies of any size, and the benefits of implementing it reach far beyond just increased convenience. As a wide-ranging feature that helps businesses like yours save both time and money, Wireless Forms makes mobile workforces more efficient through decision logic, reduced errors, and smarter usage of resources.

Decision logic

With decision logic, you’re able to build custom digital versions of all your organization’s documents, and guide employees through the form completion process with ease. Instead of presenting fields to fill out that are irrelevant, decision logic only displays required fields based on the previous answers of those who are filling out the form. By eliminating irrelevancy from the mix when it comes to submitting documents, this feature of Wireless Forms helps to speed up operations.

Reduce errors

Issues with form data accuracy can prove to be costly, especially when it comes to tasks like taking inventory. Illegible handwriting or miscalculated totals both pose problems to efficiency by requiring extra time to fix, and in digitizing your paper forms, errors like these can be largely reduced. Wireless Forms can also be set up to calculate totals automatically whenever numbers are entered into certain portions of a form, saving time while keeping documents accurate.

Save money

By lowering the amount of paper your company uses, Wireless Forms on Encore can help your organization save revenue in multiple areas. Transportation costs for delivering paper forms back to the office often cause more damage to company budgets than administrators may realize, and a reduction in expenses from storing and using paper also helps to conserve extra revenue for your business.

Wireless Forms is just one of the many business tools that Encore includes in its robust package of features. Start saving your company time and money by going paperless today.

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20.02
2019

3 Ways Encore’s Traffic Overlay Feature Benefits Businesses

At Actsoft, we’re constantly pushing the boundaries of what our applications can do so you can continue to witness high returns on investment. We do this by adding capabilities on a quarterly basis and rolling out enhancements to our application that refine the power of our existing features, creating new ways for you to improve your business plan.

Traffic Overlay is an enhancement we recently made to Encore’s GPS Tracking feature. Providing color-coded glimpses into near real-time traffic patterns, Traffic Overlay helps your supervisors identify and plan for drivers to take routes that are least affected by roadway congestion. Here are some of the key benefits this tool can provide to businesses like yours:

Less idle time

Use Traffic Overlay to reduce the amount of idle time that your company’s drivers must deal with by having them avoid high congestion areas, whenever it may be possible. As sitting idle in traffic takes a toll on the long-term performance of your vehicles and puts unnecessary stress on your remote employees, keeping your fleet mobile can improve equipment longevity and the mental health of your staff.

Faster response times

The time of both your employees and customers is valuable, especially during critical situations. Use Traffic Overlay to enhance punctuality across your workforce and fulfill the needs of your clientele faster, on average. Dispatchers can use the feature to see what routes are clearest, helping field employees get to the job sites they need to be at quickly.

Lower fuel costs

It’s obvious that a 30-minute drive with open roadways is going to burn less gasoline than an hour-long trip spent mostly in bumper-to-bumper traffic. When played out over the course of a year, this disparity can cause your business’s fuel costs to soar if the most efficient routes aren’t being selected beforehand. Traffic Overlay allows your team to increase its savings by displaying congestion levels in near real-time, making it easy to pick routes that are optimal.

Have any questions on how Actsoft can help you?

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05.02
2019

Using Encore’s Manager App While Traveling

At Actsoft, we know what a powerful asset mobility can be to today’s businesses. While you might not be able to be omnipresent at all your company’s different work sites, our flagship solution Encore now has an extra degree of portability with its Manager App tool, allowing you to manage multiple teams from virtually any location. Running an entire organization’s various tasks at once isn’t an easy feat, but it can be simplified with Manager App.

As a solution that’s truly tailored to the needs of a traveling administrator, Manager App brings all your desktop application’s features to the interface of a mobile device. Oversee your dispersed workforce if you’re away from business headquarters, and direct employees efficiently from the tap of a button. Manager App even allows you to gain insight and adjust your workforce on an international scale by allowing you to travel out of the country as needed, while still helping to keep you informed about things that are relevant to your business back home.

Benefits of Manager App

Enhance efficiency by using Manager App to direct while on the go. Unnecessary trips to the office can add up to losses of both time and money, and by taking your desktop application’s features with you, you’re able to reduce these costs and boost productivity. Receive near real-time updates when users fill out forms, optimize routes to job sites, and send out additional personnel to job locations from any position with Manager App. Eliminate the need to be tied down to a desktop computer to access certain features of the Encore application, thanks to the solution’s portability and seamless functionality.

Whether you’re localized or traveling abroad, it’s always important to ensure that operations for your business are continuing to run smoothly. Use Manager App to work smarter, not harder, and efficiently direct your team from a smartphone or tablet while you’re away from the office.

Have any questions on how Actsoft can help you?

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11.12
2018

Happy Holidays and Merry Christmas From Actsoft

Perhaps one of the best things about working for Actsoft is the positive work environment that’s been established here. We take pride in helping to ensure that all of our employees get the most out of their jobs, and strive to create a family-oriented culture at our office that empowers everyone. With that being said, there’s no better time of year for us to build and grow as a team than around the holiday season.

Whether it’s due to the crisp winter air, the sparkling radiance of Christmas lights, or the fresh scents of pine wafting through the city streets, it’s safe to say that the holidays are one of our favorite times on the entire calendar. This past week was our organization’s sales week, company meeting, and Christmas party, three events that always hold great significance for our team. With our remote employees being flown in from all over the United States for these annual events, everyone at our organization is always given the chance to reconnect, celebrate accomplishments, and set goals for the future at them. After last week concluded, our company came back to the office this week with a stronger, more unified vision of how to better serve you.

As we move into 2019, we plan to continue improving our solutions and customer experiences in new ways, so that your company can benefit even more. Actsoft remains committed to helping your business find true efficiency, optimization, and all the tools it needs to stay an industry leader throughout the holidays and beyond. So here’s to the success of your company, as 2018 comes to an end and the new year begins to roll in.

Happy holidays and merry Christmas from us at Actsoft, and may your organization’s season be filled with success.

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27.11
2018

Stocks, Assets, and Work Site Tracking

For many investors, it’s a common belief that maintaining a diverse financial portfolio is an effective way to minimize risk. To those who follow this strategy, the idea is that holding stocks in multiple different sectors can potentially offset some of the losses that would’ve arisen from having placed all their chips on a single failing investment. Their ownership of shares in a wide array of other better-performing investments may serve as a buoy to the negatives that they’ll inevitably encounter when trading.

That being said, it should come as no surprise that purchasing shares of stocks always carries a certain measure of risk with it, as past returns will never guarantee future market results. However, the potential of compounding interest still entices investors to put their money into the market, and weigh its risks accordingly.

Physical assets that your company might own such as equipment, cargo, and fleet vehicles are all just as much valuable investments as they are functional tools, and with Actsoft solutions, they can be shielded from risk. Features of our software like GPS Tracking and Alerts help your team thoroughly manage its materials, and use them more efficiently in the field by detailing their near real-time locations. Any time you’re unsure of where a particular asset is located, simply open up your Actsoft application and pinpoint it.

Take asset security a step further with Geofences, another feature of our products. Using Geofences, you can draw boundaries around job zones on your solution’s live view map, and monitor any entries or exits of the perimeter by your team’s tracked equipment. Alerts keep administrators informed of work site activity on the fly, and help them verify that company tools are being used properly around the clock.

Never leave the assets that your business requires to chance with our solutions. Once risk has been eliminated from the picture of equipment security, retain peace of mind while your tools are dispersed, and allow some of the most accurate tracking technology available to start saving you money.

Have any questions on how Actsoft can help you?

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13.11
2018

The Benefits of Integrated Technology

The businesses of today rely on technology to power their workforces, especially if they’re mobile. Without solutions for managing remote operations, it’s difficult for companies to optimize efficiency and maintain a competitive advantage over other organizations in their industry. The problem, however, lies in the fact that these businesses often times use multiple different applications to handle their various inefficiencies. In doing so, they can end up paying much more for a laundry list of different software licenses, and still not have the same kind of control that a single, end-to-end business application would provide them with. Instead of buying a wireless forms solution, a tracking solution, a dispatching solution, and a timekeeping solution, why not just acquire one that includes all four, plus even more tools to make your business thrive?

At Actsoft, we realize that today’s companies need solutions that don’t add more guesswork and unnecessary costs to their daily processes. That’s why we’ve created Encore, our flagship application for data collection and business management. With Encore, you’ll be able to seamlessly integrate your remote staff’s mobile business devices with your organization’s desktops, and manage from the convenience of an all-in-one solution. Reap benefits like these as a result of integrating your business’s technology, through our most intuitive application’s potential.

Stronger Connectivity

Integration naturally bridges gaps in communication, making connecting with your team easier than ever to do. Encore’s Dispatching and Messaging features provide a seamless environment for effective, on the fly communication, and establish links between the handsets of mobile employees and your office’s backend systems. Save time and money by efficiently rerouting staff as need be, and getting crucial instructions to them quickly.

Accessibility

What more could your business accomplish if it had nearly instant, yet secure access to the valuable data it’s gathered from the field? Integrating technology allows your mobile operations to succeed, and provides your home base with all of the information it requires more efficiently. Wireless Forms on Encore lets you easily create digital copies of all of your business’s most important documents, and enables your employees to submit forms from the field. In doing this, supervisors have faster access to analytics, and can make data-driven decisions for saving revenue, and smarter resource allocation.

Consolidation

Reduce the amount of different solutions your business uses with Encore. As an all-in-one application, it can help your company save, centralize its information, and simplify the ways that it manages. Learn more about how Encore can help you integrate and enhance your business today.

Have any questions on how Actsoft can help you?

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23.10
2018

Industry Spotlight: Actsoft Solutions in Healthcare

Much like the public sector, healthcare is often times a mission-critical industry. Mere minutes and seconds can have life-saving implications, especially when it comes to emergency response. Because of this, organizations that provide medical services need solutions that can keep them better in tune with their mobile employees. Crucial situations that call for clear, open lines of communication are more easily managed through Actsoft’s workforce management applications, and we take pride in being able to assist organizations that help those in need find greater efficiency.

Fleet Tracking

Ambulance fleets that are monitored using our solutions’ GPS tracking capabilities are better equipped to operate safer and more efficiently. Our fleet tracking applications go even further than traditional solutions by displaying data charts about the activities of each of your respective fleet vehicles, allowing you to make better, more informed decisions about your mobile workforce. Let Actsoft solutions help your team regularly reduce its ambulances’ fuel consumption and wear-and-tear today.

Dispatching

Easily make on the fly adjustments to your workforce using Actsoft’s Dispatching tool. Both palliative care services and EMS can use the power of mobile technology to strategically direct the different parts of their workforce in near real-time, as employee positions in the field help administrators dictate who should get routed to a new location. With Dispatching, your workers can receive nearly instant notifications of procedural adjustments to their handsets, making your team better-rounded and more versatile than ever before.

Wireless Forms

A system for digital documentation takes the guesswork out of filling out and submitting paperwork, and is an especially useful asset in a time-sensitive industry like healthcare. Wireless Forms lets healthcare companies fill out forms electronically, and aspects of the feature such as decision logic help to reduce entry errors by showing employees only relevant portions of a document to complete, based on their previous answers.

Have any questions on how Actsoft can help you?

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17.10
2018

Encore’s New Barcode Scanning Feature is Here!

We’re proud to announce that our premier solution, Encore, has received a powerful new enhancement to its Wireless Forms feature! With barcode scanning, you can now use the cameras of your workforces’ mobile devices to scan QR codes and barcodes.

The applications of this feature are practical for virtually any company that regularly needs to fulfill checklists, manage inventory, and accurately track employee hours. By simplifying processes and eliminating the need to purchase separate barcode scanning devices, Actsoft has made it possible for your business to consolidate, and save even more resources.

Inventory Management

Experience improved efficiency when it comes to keeping track of inventory. Barcode scanning lets you scan codes to input data into a wireless form, making it easier for your team to take note of any tools that were used and successfully returned throughout the course of a workday. Standardizing the process of inventory management can help to prevent equipment loss, and it also gives your staff a unique advantage by helping them easily identify what parts need to be ordered for a job’s completion.

Timekeeping

Barcode scanning can be used in tandem with Timekeeping, and in doing so, you’re able to verify that your employees are remaining accountable whenever they clock in or out. As long as a wireless form is attached, registered time punches can be accompanied by ID code scans, helping you preserve the integrity of your staff’s timesheet data.

Proof of Work Completion

Companies in multiple different verticals can efficiently document the completion of work and daily work orders with Encore’s barcode scanning enhancement. If your organization must conduct routine inspections at close of business, barcode stickers placed at specific locations can help you verify that workers went to those positions and successfully checked them at the end of the day.

Encore’s barcode scanning tool is yet another example of how we’re constantly looking to make our solution even more practical for the everyday needs of your business. Leave behind expensive barcode scanners, timecard uncertainties, and any inefficiencies surrounding task documentation with our newest update.

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11.10
2018

Industry Spotlight: Actsoft Solutions in Transportation

In the wake of a brutal natural disaster, supplies are in critical demand. Before power restoration and rebuilding comes the provision of emergency aid to those in need, which often times comes in the form of bottled water, medicine, and food deliveries to shelters, and the transportation industry plays an essential role in accomplishing this.

Bringing goods to areas that have been hit hard by a volatile weather system isn’t always easy, as road blockages, flood waters, felled power lines, abnormal traffic patterns, and other obstructions can impair efficient delivery. However, transportation companies that offer assistance in scenarios like this can use Actsoft solutions to mitigate operational hindrances, and better help people that have been caught in some of nature’s most destructive potential.

GPS Tracking

Even after a storm has passed, there’s still a significant level of danger in reaching areas that have been damaged by blistering winds, torrential downpours and structure-devouring storm surges. Our GPS Tracking feature helps transportation companies monitor the near real-time positions of their employees, fleet vehicles, and assets, and enhances driver safety by keeping administrators constantly in-the-know about their locations. Should an emergency occur on the job, supervisors can know exactly where any of their dispersed employees are, making emergency situations much more manageable.

Dispatching

Mobile technology and Actsoft innovations work together to bring dispersed workforces into a more connected state. If adjustments in delivery assignments need to be made on the fly, our Dispatching tool allows administrators to contact their drivers nearly instantly through integrated desktop-to-smartphone communications. With relief efforts requiring high levels of flexibility, Dispatching is a valuable asset for 21st century transportation companies to have in their repertoire, especially during times of catastrophic weather.

Traffic Overlay

After a weather event like a hurricane has ceased, it may take a while for traffic patterns return to semblances of normalcy. Emergency deliveries, however, don’t have time to wait when the public is in dire need of survival supplies. Using Traffic Overlay, a recent enhancement to our Encore solution, organizations can see near real-time congestion patterns on their live view GPS map, and then select the most efficient routes for their drivers to take to affected areas.

Extreme weather phenomena are often unpredictable. Let the power of our solutions revolutionize your transportation business into the most productive, efficient, and versatile version of itself, and provide disaster-stricken areas with unparalleled assistance during aftermath recovery.

 If you’d like to donate to the American Red Cross Hurricane Michael disaster relief fund, click here.

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