14.04
2020

Weathering the Storm: Sanitation Management During the Pandemic

Sanitation companies tasked with cleaning contaminated areas are more essential than ever right now in the fight to slow the spread of COVID-19. However, with an increase in public health awareness comes an increase in workload for these kinds of businesses, which can be especially tough to manage if they don’t currently have a workforce management solution in place. Thankfully, our all-in-one platform, Encore, is able to help cleaning businesses effectively keep their operations under control, even amid a rapid acceleration in demand for their services. These key features of Encore all work together to help sanitation companies like yours work both smarter and safer during this time.

Job Dispatching

For decontamination jobs that require your teams to switch and attend to more severely affected areas on the fly, use Encore’s Job Dispatching feature. Plan out job schedules in advance for certain employees, and if more staff are required at a new, more important location to help disinfect it, easily reroute your personnel as needed to reduce fuel costs and accomplish more work in the same amount of time.

GPS Tracking

GPS Tracking allows your administrators to create extra levels of both transparency and accountability in your workforce, particularly when it comes to critical situations such as the current pandemic. Use this feature to see the locations of clocked-in mobile employees, company vehicles, and sanitation equipment to verify that the correct locations are being serviced, as well as to help ensure staff remain on-task. Monitoring the physical locations of your company’s service vehicles and cleaning tools also adds another layer of security over the valuable things your business needs to successfully run.

Wireless Forms

Track completed work efficiently and electronically with Wireless Forms. Using this feature, it’s easy to create digital versions of all your sanitation company’s documents, such as health checklists, cleaning records, and even billing forms. Form Workflows also allows your staff to pass incomplete documents off digitally from one worker’s device to verify that proper decontamination protocols are being followed. Plus, employees can help lower their risk of accidentally passing on any dangerous contagions using this feature, as they can work together to complete forms by only sending and receiving documents from their individually assigned mobile devices.

In today’s climate, good management is all about resource maximization. Let Encore help your sanitation company make the most of its materials, spend less, stay safer, and serve the public more powerfully.

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08.04
2020

Weathering the Storm: Transportation Management During the Pandemic

While the current pandemic has created a drop-off in business for many companies, most that are considered ‘essential’ are working in overdrive right now. It’s been said that in many ways, the trucking industry is the backbone of the American economy, and with the goods that so many desperately need in high demand, companies that do commercial transport are working around the clock to keep grocery stores adequately stocked and the public supplied, as we continue to navigate through these unprecedented times together.

To help make things easier for transportation businesses, Actsoft’s all-in-one business solution, Encore, provides essential tools for greater efficiency and productivity. These features help with documentation and data collection in the field, making it simpler than ever to coordinate deliveries, even during a time where resources may be severely strained.

ELD

Our ELD solution is an add-on capability for Encore that’s powered by VisTracks. It helps your transportation business save valuable time by automatically documenting driver logs, as required by the Federal Motor Carrier Safety Administration (FMCSA). In addition to improving time management, ELD on Encore helps reduce accuracy errors when it comes to recordkeeping, reducing your company’s chances to incur expensive regulatory fines.

GPS Tracking

Encore’s multifaceted GPS Tracking feature is different from many other tracking solutions on the market because it’s capable of monitoring handsets, assets, and fleet vehicles. This gives you premier insight daily into the ways your delivery trucks and employees are operating. Plus, use Asset Tracking to keep tabs on cargo containers and better protect the valuable supplies inside them that need to be delivered.

Wireless Forms

Once a delivery has been completed, use Encore’s Wireless Forms feature to efficiently document status updates for management to see. Save on annual paper costs by allowing your transportation company’s administrators (who are back at headquarters) to receive these updates nearly instantly.

Job Dispatching

Make on the fly changes to delivery orders with Encore’s Job Dispatching feature. Any assignment adjustments that are made are automatically sent to drivers’ mobile devices, saving your drivers extra time and enhancing their task efficiency.

These four features of our end-to-end solution can truly improve the ways that your transportation company works. Times are tough, but with the power of Encore, you can save more resources for your team while continuing to powerfully serve those in need.

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04.02
2020

What Geofences Can Do for a Business’s Security Levels

With employees, vehicles, and assets in the field, running a secure operation away from the office can be difficult for a company to accomplish. However, Encore’s Geofences feature is able to enhance security by bringing extra accountability and transparency to mobile workforce management. Geofences helps safeguard equipment, fleets, and employee safety in three primary ways:

Customizable Boundaries

By making your geofence boundaries highly specific to the job sites your teams are located at, your office administrators can have greater field visibility. Narrowing down certain job locations with accurate perimeters makes pinpointing them on a map easier to do. If an emergency situation occurs, assistance can be more immediately dispatched out to the affected job site, helping to keep employee safety high. For potentially dangerous locations like an active construction site, Geofences in particular can help your team get help faster, whenever it’s needed.

Alerts

Our Alerts feature works in tandem with Geofences to provide you with everything you need to know about your mobile workforce. Whenever a company-owned fleet vehicle or asset enters or exits a geofence perimeter, you’ll receive an email notifying you of the occurrence, keeping you truly in the know about equipment statuses. The value of your fleet vehicles and assets can’t be understated; use Geofences to keep comprehensive records of each’s whereabouts.

24/7 Job Site Monitoring

Geofence boundaries remain constantly active, enabling your team to leave vehicles and assets in the field overnight, free of security worries. If a tracked piece of equipment or a vehicle is moved after work hours, you’ll still receive nearly instant notification of it. Eliminate unnecessary and costly back-and-forth travel from the warehouse or office to a remote job site by allowing your workforce to leave its tools around the clock at a frequented job location, with Geofences helping to keep them safeguarded. In doing so, you’ll improve your business’s versatility, security, and savings.

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31.01
2020

Encore’s Adjustable Ping Rates: A Mission-Critical Lifesaver

We all know that GPS is a versatile technology that reshaped the way we do business. It gets drivers to job sites faster by directing them to the fastest, least-trafficked route. It enhances service experience by giving dispatchers the ability to update customers on the locations of drivers, giving them realistic arrival expectations. It can even come in handy from a legal standpoint, verifying worker locations at job sites if ever there is a dispute as to whether someone showed to do the work.

Another important functionality is the ability to monitor worker locations in near real-time. Not only does this help to ensure that worker accountability remains at max, but it can also help keep them safe while at remote jobs.

But what happens when you find yourself in a mission-critical situation? When waiting 60 seconds for employee location updates is no longer a viable option? Recognizing that there is a need for certain customers of ours to have more immediate location updates, we recently unveiled our latest feature: Adjustable Ping Rates.

Now, customers using Encore Vault can toggle the rates of their team’s individual location updates (pings) down to just a couple of seconds, giving administrators a much more accurate sense of exactly where everyone is.

Consider, for example, the ongoing battle against the devastating bushfires raging throughout vast swaths of land in Australia right now. Battling these infernos indisputably puts firefighters in an onslaught of precarious positions, especially given the unpredictability with such a battle. One sudden shift in the wind direction can change everything.

In a situation like this, administrators on the back end that are in charge of monitoring responder locations don’t benefit very much from location updates that come in once a minute. A lot can happen in that seemingly short time span. Toggling the ping rate down to just a couple of seconds paints a clearer picture and helps keep those in the field much safer.

It should be noted that increasing the frequency of these ping rates does have a direct effect on the battery lives of the field workers’ mobile devices, as well as data use, so be sure to take this into consideration and restore them back to their standard frequency once the emergency situation is resolved.

Of course, there are plenty of other circumstances in which this great new feature will come in handy, running the gamut from dire emergencies like the example given to the simple need or desire to keep a closer eye on activities.

If you’re using Encore Vault, you already have access to Adjustable Ping Rates. But if you’re not, or if you just want more information on how this new feature works, just give us a call; our experts are standing by to help you out.

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20.12
2019

Star Wars and Workforce Management

If you’re a science fiction fanatic, you undoubtedly know today marks the release of yet another installment in the enduring Star Wars franchise. “Star Wars: The Rise of Skywalker” is the ninth and final film produced in the epic space opera collectively known as The Skywalker Saga, the first of which dates all the way back to 1977. Without giving away too much, the beginning half of the film centers largely around central characters hopping from planet to planet as they attempt to track down an artifact that may prove to be a crucial piece in completing their mission.

Naturally, there’s a tremendous sense of urgency as they hurriedly attempt to track down this lost artifact, for which they only have a handful of clues to go by in order to find. And yet, the fates of countless worlds are in their hands. (If you want to know how the heroes fare, you’ll have to check out the movie for yourself; you won’t find any spoilers here.)

Imagine how much easier it would have been for the heroes to find their much-needed artifact if there was a means of easily tracking it down, without all that guesswork. Encore’s GPS Tracking capabilities allow you to keep tabs on your most important equipment — the things that are essential for you to complete your job on a day-to-day basis. So whenever you need to use something, you know exactly where it is, saving you from wasting time tracking it down or, worse, finding that it fell into the wrong hands.

Not only is GPS Tracking a great tool for safeguarding your valuable equipment, but it’s also the best way to watch over all your employees in the field. (Imagine how much easier it would have been for the heroes in “Star Wars” if they both had a simple solution for tracking down what they needed and for keeping tabs on their companions, too.) So whether you have all your people at one job site and want to make sure they stay there the entire time they’re on the clock, or they’re dispersed throughout multiple job sites, seeing exactly where they are is as simple as pulling up the solution’s dashboard.

What’s more, for both equipment and people, you can even take advantage of the Geofence feature and set up virtual boundaries around job sites. With these, alerts can be sent to your phone the minute a piece of equipment breaches the boundary, or whenever an employee does so during working hours.

Whether you’re an intergalactic troupe on a mission to save the galaxy, or a local business working hard to get the job done, efficiency is always the name of the game.

May the workforce be with you.

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03.12
2019

Keep Parcels More Secure During Holiday Deliveries with Asset Tracking

As mentioned in a previous post, the number of parcels being delivered this holiday season is likely to increase from years past. With companies like Amazon making online ordering and residential delivery even more popular, it’s clear that accessibility and convenience are currently as important as ever to the average consumer during their shopping experience.

For companies needing to ship packages, especially around Christmastime, tracking the delivery vehicles is one thing, but if those vehicles become separated from the cargo they’re hauling, product security also becomes jeopardized. Luckily, with Actsoft solutions, your team can gain comprehensive knowledge on where its shipping containers and trailers are, with Alerts for tampering outside of specific hours. Easily attach compatible sensors to the doors of your semi-truck trailers to help keep parcels more secure, as you’ll know precisely when the shipping containers they’re in are opened.

Run a more secure and efficient delivery operation with Asset Tracking that works to keep your administrators informed in near real-time. Our software solutions function in tandem with many different types of tracking hardware to display GPS positions of all your business’s assets, allowing you to choose the devices that are best for your business’s specific trailer types. From the warehouse to the distribution zone, your team can also easily establish digital perimeters with Geofences and receive notifications any time a trailer with valuable cargo enters or exits their boundaries.

Save time and money and provide additional peace of mind to your customers by using Asset Tracking to help verify that the products your business ships remain secure at all times. The stress surrounding holiday season logistics can hurt your company’s reputation and bottom line if left to spiral out of control; make sure the parcels in your delivery vehicles’ trailers are reaching their destinations securely and expediently with our digital tracking solutions.

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22.11
2019

Using Actsoft Solutions to Sustain Your Business

Reliability is a big part of what we develop our applications for at Actsoft. We place a heavy emphasis on making our solutions ultra-dependable in order to help your business ingrain every feature of them into routine operations for consistent, sustained support that continues to elevate the power of your workforce.

Versatility is another philosophy we’ve made essential to the design process of our solutions. For our customers, having a single application to address many of the challenges associated with managing mobile employees, assets, and vehicles is critically important. Michael Courter, Actsoft’s vice president of product management, knows the value of consolidation and adaptability as two essential traits for our software, and he’s continuously learning about new ways in which they’re improving processes for our clients.

“One of my favorite things to do is to go out and visit with customers. It’s important to see how they are using the product and gain feedback on how we can make things even better,” said Courter. “As part of this, it’s always amazing to see how leveraging Actsoft solutions has made an impact on so many businesses. From using forms to capture information, leveraging GPS Tracking and Job Dispatching to save time and money, or using geofence alerts or other methods of communication throughout the software, companies have transformed how they do business.”

Courter believes in the power of what Actsoft solutions can do for organizations of any size. Through systems integration that provides adaptability to workforces, as well as a suite of features to streamline communication, our products bring dispersed staff closer together and reduce gaps in their teams’ productivity, efficiency, and transparency.

“Implementing technology that connects the office to the field not only saves our customers money,” Courter said. “It also continues to help them truly provide better service in order to gain and retain more of their own customer base.”

Have any questions on how Actsoft can help you?

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12.11
2019

Shipping During the Holiday Season and Actsoft Solutions

In 2017, UPS estimated that they’d be shipping nearly 750 million packages during the course of the entire holiday season. This year, that number isn’t likely to drop. With a steadily increasing number of gifts being given around Christmastime, companies that are in charge of package transportation must use technology and precision to ensure that there are as few delivery hiccups as possible.

At Actsoft, we engineer digital solutions that help streamline operations for companies in industries like transportation for both the driver and the administrator. By making things easier for all employees involved in the shipping process, our solutions help delivery businesses maintain efficiency, even during their busiest quarters of the year. Two applications in particular that we offer are essential for transportation companies: ELD and GPS Tracking.

Powered by VisTracks, our Electronic Logging Device (ELD) solution enables delivery drivers to focus strictly on safe and efficient driving by automatically logging their active time behind the wheel. Rather than having to manually fill out nationally mandated forms for Hours of Service (HOS), semi-truck operators can reach their destinations as quickly and safely as possible with instant documentation preventing their attention from being diverted toward cumbersome paperwork tasks. Information about rest compliance that’s automatically logged on a driver-by-driver basis is readily available to administrators and can help reduce their business’s potential to incur regulatory fines.

On the administrative side, our solutions’ GPS Tracking feature enables location positioning to help keep cargo and trucks safe, even if they become separated from one another. Track semi-truck trailers, the vehicles themselves, and even employees during working hours with accuracy from our software’s live view map. Monitoring all mobile operations via GPS technology helps keep fuel usage optimized, package containers secure, and drivers accountable.

With the power of Actsoft solutions, transportation businesses can maintain ultimate control on their operations. Cut costs for your delivery company and keep efficiency high throughout the frenzied pace of the holiday season using our mobile management software.

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22.10
2019

Actsoft’s Strategic Partnership With Geotab

As a strategic partner of ours that supplies top-notch fleet tracking devices and fleet technology, Geotab is the perfect complement to Actsoft’s solutions. Our alliance with Geotab allows us to pair ultra-advanced hardware and fleet diagnostics with the workforce management capabilities of our solutions to give your team a truly robust digital management platform.

Through Geotab GO9 devices, the MyGeotab software, and Actsoft integration, companies can have a rich and detailed fleet management experience, gaining tools for advanced collision detection, driver reports, and more, as well as the features they need to effectively manage all other aspects of their workforces.

After employees have exited their business vehicles and begin working, insight can sometimes become lost; this is where handset tracking comes in. Our solutions provide device monitoring technology, allowing you to keep tabs on each member of your team during working hours in the field. In addition to handset tracking, we also provide solutions for Timekeeping, Job Dispatching, Intra-Company Messaging, and Wireless Forms, allowing your team to take its processes fully digital and control its operations with higher efficiency. When paired with Geotab’s proficiency in the fleet management sphere, our solutions can provide even greater potential for your business.

Use Actsoft and Geotab to gain full insight on both your fleet and remote workforce in near real-time. Our strategic partnership with Geotab allows us to expand the capabilities of our mobile management solutions, help our existing customers continue to succeed, and create meaningful new relationships both now and in the future.

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15.10
2019

Help Keep Fleet Maintenance Costs Under Control with Actsoft

Fleet management comes at a cost. In addition to fluctuating fuel expenses, the price of maintenance on even a small group of vehicles can add up over time and worsen if no attention is paid.

And while wear and tear is inevitable on your business’s fleet vehicles, with necessary maintenance coming up at times, Actsoft solutions can help reduce the frequency at which your fleet may need repairs with alerts for routine maintenance, aggressive driving, and more. Our applications integrate with easily installed hardware in each of your fleet’s vehicles to report vital data about the ways they’re being operated, so that you can stay updated on maintenance schedules and damaging driving habits.

As routine check-ups can help prevent even costlier repairs down the line for your vehicles, our applications work to keep your administrative team updated about each individual truck or car in your fleet. Past maintenance schedules can be reviewed from our solutions’ interfaces, and you can receive reminders about when specific vehicles are due for a tune-up on the fly. As certain vehicles in your fleet may be driven more than others, diagnostics on individual usage provide you with a more detailed experience that allows you to save time and money. For example, rather than changing the oil on all of your fleet vehicles at the same time, you can pinpoint which ones are approaching the recommended 3,000-mile limit since their last oil change, and only replace the fluids on those particular cars.

Aggressive driving behaviors can also speed up wear-down, particularly for engines, the power steering, and the brakes in each of your vehicles; however, nearly instant notifications through Encore’s dashboard can help you identify and curb excessive instances of harsh braking or hard accelerations by your employees while they drive company vehicles. Designate specific thresholds for speed, accelerations, and slowdowns to track staff driving behaviors and optimize the lifespan of your fleet.

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