04.10
2018

Industry Spotlight: Actsoft Solutions in Professional Service

Conveying a brand of expertise is vital in the professional service industry. Professionalism must be marketed as an essential ingredient of business, particularly for companies that deal in realty, security, or insurance, as it fortifies trust, something that inevitably leads to customer loyalty.

Actsoft takes pride in developing solutions that help businesses enhance the efficiency and positive image of companies to consumers. Using our digital tools, send a message of professionalism every single time your organization interacts with clients, and organize your team’s processes with ease.

Enhancing your organization with Encore

Branding matters, regardless of what type of service your company provides. With Actsoft’s Encore solution, your professional service business can create a customized management application of its own, complete with personalized logos and hand-selected color combinations to match your company’s aesthetic. On the functionality side, Encore bridges the gaps between your remote employees’ mobile devices and your office’s desktop computers, connecting the field to headquarters seamlessly. Select only the features and modules that specifically fit your business’s needs, and direct your mobile workforce effortlessly.

Wireless Forms

With Wireless Forms, you can create custom digital versions of all of your company’s documents, and have remote employees fill them out using mobile devices. This feature simplifies the process of form completion through decision logic, which only presents relevant fields of the document to fill out, based on an employee’s previous answers. Form Workflows, a new addition to Wireless Forms also empowers your team to work together by letting specific users complete portions of a wireless form, and then send it electronically from one person to another until it’s finished. Save time, money, and resources using the power of this tool, while fostering the consistency of your brand as well.

Mobile Timekeeping

Fulfilling the needs of customers remains a high priority for any service-providing company. Mobile Timekeeping helps your remote staff reach clients quicker than ever, by allowing them to clock in directly from the field using a smartphone or tablet. Through accurate timesheets and shortened response times to customers, you can further standardize your company’s operations, help your team buy in even more to a culture of professionalism, and save money by reducing unnecessary overtime hours.

Call (888) 732-6638 or Receive a Live Webinar

 

17.08
2018

Useful Tips for Avoiding Traffic

As a regular factor for many commuters, heavy traffic can put a strain on mental health, car lifespans, and time management abilities. It can also end up costing drivers significantly more on fuel over time.

At Actsoft, we’ve realized that these negative factors of roadway congestion can hinder operations for companies with mobile workforces in particular. And while dealing with traffic is inevitable at times, there’s plenty of cases where it could’ve been avoided entirely by simply taking a better route, or getting equipped with smarter tools for planning ahead. Here’s three ways that our solutions can help businesses like yours circumvent the hassles of packed streets on a daily basis.

GPS tracking in near real-time

While traffic may be worsening in some developing areas and urban centers due to increasing amounts of cars on the road, the power of technology continues to advance. GPS tracking solutions like the ones we engineer now allow you to analyze, strategize, and optimize the daily processes of your workforce on the fly. With our GPS Tracking feature, you can see the locations of your dispersed workers, and find the most efficient ways to direct certain employees to new job sites in the field digitally. Traffic can certainly play a factor in how quickly an employee can get to a new job assignment, regardless of how far away they are. Use our applications to accurately monitor the positions of your mobile team members, and manage roadway congestion with ease.

Traffic Overlay

The toll of heavy traffic can cause your business to lose money in more ways than one. Prolonged instances of idle time accelerate vehicle wear-and-tear, stall productivity, and unnecessarily burn gasoline, making them something to consider reducing. Now, we’ve made it simpler than ever to keep vehicle idling at a minimum using our new Traffic Overlay feature.

As one of our latest enhancements to Encore, our flagship solution, Traffic Overlay gives you the ability to see near real-time traffic patterns on top of your dashboard’s live view maps. Look at which intersections or interstates have the heaviest amounts of traffic prior to sending out employees to work zones, and make smarter route decisions that will conserve more resources.

Optimize schedules

Rush hour remains one of the most constricted times of the day for traffic patterns, as commuters depart from their jobs all at once. Thankfully, our Timekeeping feature enables your remote employees to clock in and out directly from their mobile devices, eliminating any need for them to drive to the office and register time punches before starting or ending work. Get your staff to job assignments quicker, and allow them to get a head start on common rush hour traffic times using our powerful solutions.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

07.08
2018

Encore Updates: Manager App, Security Enhancements, and More

At Actsoft, we’re constantly creating new ways to advance the power of our business solutions, and our latest product update is just another example of how we’re continuing to elevate the bar in both telematics and workforce management alike. Here’s everything that our latest release has to offer to users of Encore, our flagship solution.

Manager App

This new feature is designed to bring an extra measure of versatility to your mobile operations. With our Manager App, your company’s administrators can view the near real-time locations of dispersed employees and assets from a mobile device, eliminating any need for them to be tied down to a desktop computer. The Manager App view is directly accessible from within Encore’s mobile application, and it’s a powerful way to stay in touch with your workforce while on the go.

GPS APIs

Your company’s developers are now able to access important locational data, and then integrate it with third-party systems such as GIS or weather mapping software. By providing another avenue of consolidation to the way your business manages its information, experience even greater efficiency when it comes to managing and analyzing the GPS positions of your employees.

Don’t have on staff developers? Let our Professional Services Team help you integrate Encore data with your existing software.

Tracking Schedules

We’ve recently engineered features that help your company comply better with union concerns about tracking employees outside of working hours. Using GPS tracking schedules, feel free to set specific time periods for when tracking will occur, aligning them to fit with the shift times of mobile workers. The Encore application can also easily be set to monitor worker positions only while they’re clocked in, allowing management to further respect of the privacy of staff members when they’re not at work.

Traffic Overlay

Reduce the negative impacts of roadway congestion on your team’s operations with Traffic Overlay. When dispatching mobile employees to job locations, use this feature to monitor traffic patterns on the fly, and strategically pick the best routes for your drivers to take.

Additional Alerts

Instances of logins and logouts of the Encore application by employees can now trigger alerts to administrators. Any time the Encore application is launched or crashed on a mobile device, supervisors will also be made aware, and they’re now able to know when an employee disables or enables the GPS Tracking feature on a handset via digital notifications.

With all of these exciting new updates to our Encore solution, go forward with a revamped application that provides continual peace of mind regarding your mobile workforce’s routine operations. Save your business time, money, and resources with our latest host of improvements leading the way.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar