25.03
2020

Tips for Communicating Efficiently While Working Away From the Office

Communicating efficiently is a big part of what makes an office properly function, but what happens in a remote work setting, when face-to-face conversations aren’t always realistic? Barriers to communication shouldn’t be a reason for productivity to lag when employees are performing work away from the office. Here are four ways that you can make connecting with your dispersed remote workers much easier, efficient, and productive, especially during a time like this.

Use voice calls, when necessary

Calling remote employees from time to time, rather than exclusively messaging or emailing them, adds a personalized touch and can even help transmit your positive company culture across long distances. Verbal check-ins with remote staff also provide an easier outlet for them to ask follow-up questions and gain clarification on certain tasks, if necessary.

Retain records of past conversations

To ensure that conversations remain on task and work-related, make sure you’re using a system of communication that records chat logs in near real-time. This can also be beneficial if an employee forgets something; they can simply refer back to a past conversation they had with their manager to be reminded of what’s needed next, potentially cutting out a lot of unnecessary back-and-forth. Note: If you’re looking for a solution to help your company with this, Encore, our flagship application, has an Intra-Company Messaging feature that enables you to connect with multiple remote employees at once, while also saving records of past conversations for your team to reference in the future.

Rely on a project management software

Planning out work using a project management software can greatly assist everyone in your organization with getting on the same page about the current standing of things. Assigning tasks by employee lets managers and employees know when a step along the way of completing the project is on hold and also who specifically is responsible for its pending status. If remote employees are able to visualize the individual steps in an assignment in a checklist-style format, as well as see whose turn it is to act next, they’re empowered to more effectively collaborate without the need to ask unnecessary questions.

Send information to multiple remote employees at once

It sounds obvious, but any time you need to reach out to remote employees about an assignment, always only identify those who are involved with it and communicate exclusively with them. Communicating only with those who have a part in the project gets it moving forward faster, while also helping to prevent inbox overload and wasted time for those in your organization who aren’t a part of it. Also, as mentioned previously, Encore’s Intra-Company Messaging feature allows companies to communicate with multiple remote employees at once via desktop-to-handset integration, serving as a faster, less cumbersome alternative to email. Ask us today how we at Actsoft can set your company up with this feature and optimize your team’s efficiency, particularly when it comes to remote communication.

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18.03
2020

Employee Accountability: How Are You Keeping Your Remote Workers Productive?

Any time you have a situation where employees are working remotely, there’s always the possibility for productivity to slip. Even if you have a great deal of trust in your staff, it can still be tough to regulate and manage assignments while they’re away from the office.

Actsoft solutions are designed to help ensure productivity remains optimized while coordinating a mobile or remote workforce. Making the switch to a remote worker scenario can seem daunting, but it doesn’t have to be with Encore, our end-to-end workforce management solution. Three key features of our flagship application that help ease the process of taking your operations remote are Timekeeping, Geofences, and Intra-Company Messaging.

With Timekeeping, your remote employees can easily clock in and out from a smartphone or tablet in the field, saving time and allowing them to start their days faster. Plus, with this feature, you have the ability to run reports on timesheet data, letting you verify the accuracy of worked hours with ease.

Geofences help maintain that labor performed away from the office is only done so from approved locations. If employees enter or exit a set location’s perimeter in the field, managers will receive notifications nearly instantly. These enable your workforce’s accountability, in terms of geography, to be truly optimized while employees are remote.

Perhaps most important of all when managing a remote workforce is to have a reliable method of communication with your dispersed employees. Directives and instructions can change on the fly, regardless of whether or not your employees are actually at the office; use Intra-Company Messaging to convey assignments to remote employees from the convenience of a desktop computer. You can even review past records of conversations to ensure they stayed work-related, helping to further keep staff accountability in check.

Timekeeping, Geofences, and Intra-Company Messaging are just three key features of Encore that can help you instill high productivity and accountability in your remote workforce, as they give management prime insight on how work is being done away from the office. Learn more today about how our solution can quickly, easily, and safely help you implement a remote work strategy for your staff.

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11.03
2020

Identifying Your Target Audience: Essential to Success in Business

Throughout the process of creating or selling a product, one common denominator remains when it comes to success: you need to have a clear understanding of whose problem you’re trying to solve.

In a broader sense, this means to define your audience. Products or services targeted at specific groups will always do better than those that aren’t, no matter what it is that’s being sold. So, with that being said, what’s the best way to go about defining your key audience? Follow these three strategies for a step in the right direction.

Look at who other similar products or services seem to be targeting.

Begin by investigating the most similar field to your product or service that’s currently available. The less saturated that field is, the better. However, if your idea does tend to fall in line within the realm of a specific industry housing many other existing businesses, there’s no need to panic. You’ll just need to see what ways your future competition is currently marketing its goods or services and try to deduce the specific audience they seem to be targeting.

Understand the market.

Is the industry you’re trying to break into well-developed or is it a niche, and is your business model scalable? These are things to consider when trying to get a decent look at the scope of your idea’s end goal. And, as mentioned in a previous post, the true key to success as far as giving the idea traction and taking it from just that (an idea) and refining it into a truly marketable solution is to pitch it on the basis of its problem-solving potential to your targeted audience.

Use analytics to back up your business strategies.

Once you’ve surveyed the field and done your research, track your analytics and sales to test your strategy’s effectiveness. If sales aren’t where they should be, it could very well be a matter of simply needing to tweak your definition of your target audience. Once you’ve continued adjusting the parameters of your target audience (particularly through social media marketing), it’ll become easier to identify trends in revenue, eventually allowing you to get to a point where you’ve truly nailed your core demographic.

At Actsoft, our solutions can help you track analytics on all the other aspects of your company, giving you more time to create, manage more efficiently, and drive revenue. As your idea begins to really resonate with your target audience, rely on our software for everything else to run an entirely data-backed business operation.

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04.03
2020

All Industries With a Mobile Workforce Suffer From Four Well-Known “Illnesses”

Wasted Tripitis. Believed to be the major margin thief for suppliers, field service, and specialized trades.

  • How much could you save if you eliminated just 50 percent of wasted trips?
  • How much would you save if your employees could clock in and out electronically from the job site?
  • What if they could send every bit of information directly back to you from the field without having to fill out paperwork?

Waiting to Work Syndrome. Unproductive time drains resources.

  • There’s a logical order to things. A carpenter can’t trim until the drywall is up and painted. You don’t want flooring down before the painter is done.
  • How much time do you think you’d save if you could sequence the phases of a job so nobody is standing around, waiting?

LYME (Locate Your Missing Employee) Disease.  This needs no explanation. It’s very serious.

  • How often do you wonder where your employees are? Wouldn’t it be nice to just look at a map and see?
  • What if you could get an alert when they’re stopped for more than a specific amount of time?
  • What if a truck breaks down on the highway? A piece of equipment is lost or stolen? An employee is injured or in distress? Seconds count. GPS accuracy means improved response rates.

SWINE (So Where Is My Nearest Employee?) Flu. 

  • When a service call comes in, wouldn’t it be great to quickly deploy the closest resource?
  • How much better would it be if you could locate the nearest available employee with the matching skill set and equipment to do the job?

Actsoft is the antidote. In today’s competitive environment — with gas prices unstable and more of your workforce on the road — a little preventative medicine and some positive ROI won’t hurt!

Have any questions on how Actsoft can help you?

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03.03
2020

Ways to Save with Encore’s Wireless Forms Feature

Wireless Forms on Encore provides a variety of ways for your company to spend less. With a suite of tools built in to make data collection more dynamic, faster, and completely digital, enjoy the savings that Wireless Forms can provide to your team through benefits like these:

Reduced paper costs

Use Wireless Forms to reduce the amount of money you spend on paper annually. In addition to eliminating nearly all of your paperwork expenses (between processing and order purchasing), you’re also able to access data collected from the field nearly instantly, as it’s securely stored with the Encore application.

Saved time

Faster data reception means more time for tending to customer needs. Unlike paper documents that require manual delivery, digital documents can be sent directly from the field to the office, drastically reducing the amount of time it takes to both bill for and record completed jobs. Plus, capture photos, calculate expenses, scan barcodes, register signatures, and more, all directly through custom-built forms that make data processing even faster and more dynamic.

Less errors

Whether it’s a computing-based error or an instance of illegible handwriting, mistakes associated with manual data entry can prove to be quite costly, as they often add unnecessary time to the submission process. In response, we’ve designed our Wireless Forms feature to make everything easier for your workforce to understand. Cut down on wasted time by automatically calculating totals within your forms and use keyboard-enabled data entry to reduce your team’s number of documents that are hard to read.

Better procedures with Form Workflows*

In addition to helping your workforce collaborate better, Form Workflows on Wireless Forms lets one of your employees automatically reroute a purchasing order to the handset of a manager for approval or denial. In performing this function, your team can reduce miscommunications and help ensure that any proposed expenses are properly vetted by those with decision-making power first.

These are just a few of the key ways that Encore’s Wireless Forms feature can make your organization smarter, faster, and more resourceful. Schedule a demo with one of our solutions experts today to gain a firsthand experience of how this tool can revolutionize the ways you may currently be doing business.

Have any questions on how Actsoft can help you?

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27.02
2020

The Importance of Networking for a Startup Business

Making connections via networking is a proven tactic for growing a business, especially when you’re just starting out. Whether it’s through an event such as a convention, or simply meeting other local entrepreneurs at a coworking space, networking can help accelerate the timeline of what you want your business to accomplish.

Here are three key ways that establishing a connections web early on can benefit your company:

Building an initial foundation

For service-based business models in particular, it’s more crucial than ever to use networking as a groundwork-laying tool. Perhaps there’s an area of your business you’re weaker at developing. There’s more than likely another professional you can meet in a networking session who is proficient in the skill you’re deficient at. Being able to connect and potentially reciprocate assistance to one another is just one of the many results that can come with building a foundation first to jumpstart your company.

Gradually scaling operations

As your network becomes more and more established, explore any connections that might warrant it for new leads, rather than just business partnerships. A popular concept in entrepreneurship is to hire your weakness as soon as you can afford to, and with an influx in leads and revenue over time, you’ll be able to do so. As revenue and connections continue to ascend, consistently add pieces to your team until you’ve built a cohesive unit that covers all your bases.

Learning from others’ mistakes along the way

Your product or service should be marketed strictly based on how it can solve the problems your target consumer regularly faces, whether they’re currently aware of them or not. Networking allows you to collaborate with others in your industry from a strategy perspective, especially in a startup incubator setting (if they aren’t direct competitors of yours, obviously). See firsthand more effectively what some of their strategies are, discuss what worked for them and what didn’t, and use your findings to try and collectively increase sales.

At Actsoft, our software solutions are crafted to provide businesses like yours with analytics that truly empower. Much like how networking can uncover additional information to help you run your business smarter, our digital tools provide robust data about how your workforce is operating in near real-time, enabling your team to create powerful new strategies for reduced costs and greater productivity.

Have any questions on how Actsoft can help you?

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27.02
2020

How Tracking Monitors Speed and Helps Reduce Fuel Consumption

Every day, organizations of all sizes dispatch delivery trucks, service vehicles, vans, passenger cars, and large trucks onto the streets and highways with one goal in mind: Get there as fast (and safely) as possible.

This sense of urgency can sometimes cause drivers to hurry to jobs, often exceeding posted speed limits. The negative side effects of this behavior are fairly obvious: Excessive speeding is dangerous, burns fuel needlessly, adds risk, and increases the expense of overall fleet operations.

The Environmental Protection Agency estimates that excessive speeding decreases fuel economy by up to 20 percent. Even in a small fleet of just 25 vehicles, saving 20 percent of fuel costs each year per vehicle quickly makes an impact. So you can imagine the dramatic impact it can have on larger fleets.

GPS and wireless technology have evolved to the point where vehicle tracking and fleet management technology leverages data such as satellite maps, traffic, and posted speed limits (in near real-time) to help organizations communicate, increase efficiencies, and track data such as fuel consumption, fuel efficiency, vehicle speed, and maintenance schedules. Leveraging this data to improve operational efficiency reduces fuel consumption and saves businesses thousands of dollars a year.

Implementing Encore’s solutions encourages drivers to practice safer driving habits because any unsafe practices are indisputably recorded and they will be held accountable. Once employees know you are monitoring their driving, speed, and gas mileage, they tend to take greater care in how they use company vehicles. This improved behavior saves fuel, reduces unsafe driving, and enhances a company’s reputation with the public.

Have any questions on how Actsoft can help you?

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21.02
2020

Why a Small Team Can Be Better for Business Growth

When you think about all that it takes to elevate a business from a small startup to a national or global brand, you might think that the most important thing to do is increase the number of people in charge of running your company. Wouldn’t that make the most sense? To achieve growth, onboard a slew of high-level executives to help you reach that goal by taking advantage of their years of experience. But what if we told you that a smaller team was actually the better direction to go?

Why is that? One entrepreneur recently wrote about the subject for Fast Company and began with an anecdote that sums up the reason in a rather succinct and relatable way.

I’m standing in the middle of a crowded living room full of my favorite people. All around me, I hear a cacophony of opinions about where to dine. There’s 12 of us, and we’re all getting impatient, louder, and more than a little hungry. Over 30 minutes later, and no one can decide on where to eat. Instead of opting for trying something new, we end up ordering pizza. Again.

When it comes to building a team of decision-makers for your business, despite the growth you may be experiencing, fewer people can actually be more beneficial. Here at Actsoft, we’re focused on efficiency, so if you can get more done by using fewer resources, we’re all about that life. But before we come into the picture, consider the benefits that come from starting off with a smaller executive team.

The big picture takes center stage.
Some business owners feel that it’s important to have a dozen or more individuals that are experts in specific niches. While there can be some benefits to that, the downside is that these area experts may fail to see the bigger picture because they’re too focused on a single viewpoint. Instead, having a smaller executive team composed of individuals whose knowledge spans multiple disciplines means that you have a group that is more likely to approach situations from a variety of angles.

They stay more focused.
Have you ever been in a meeting with so many people, it becomes a standing room–only ordeal? How often are you able to make much progress in these situations? Chances are, there’s a lot more clashing of ideas than anything. These turn into “too many cooks in the kitchen” scenarios. You end up with an excessive amount of people trying to be heard over each other or, conversely, people withdrawing from the conversation because there is a cacophony of noise to cut through in order to simply speak. Smaller groups, however, have an easier time staying on task.

Communication is streamlined.
How many times in your life have you been faced with a situation that requires immediate attention? Now, imagine this is the case and your decision will permanently (and dramatically) affect the future of your business. Of course, you want to seek out the advice of your executive team. But just think about how much quicker you can all gather to discuss when you’re a smaller group. A consensus can be reached much faster, allowing the company forward in the right direction without delay.

As you may already know, our solution helps you make the most of your team when they’re in the field. It’s our mission to help companies around the world increase their efficiency and lower their costs, particularly when it comes to organizing mobile employees. But the ability to do this all starts at the top. Create a smaller executive team of impactful, expert individuals that share the same mission of success for your company, and we’ll help you with the rest.

Have any questions on how Actsoft can help you?

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19.02
2020

How GPS Solutions Save Gas and Money

Gas prices are out of control and could go higher. So, why wouldn’t you want to save a tank a month, particularly if you have a number of work vehicles constantly on the go? If you have ten trucks on the road and each one costs $80 to fill up, conservatively thinking, you can easily save $800 a week. (My Prius costs $40 to fill right now, so I’m being very kind with this estimate.) That’s $41,600 a year!

How, you ask? A GPS vehicle tracking device can help companies and fleet owners squeeze every drop of value from their liquid gold (aka fuel). A number of fuel-saving measures involve using a vehicle efficiently and wisely. By using a GPS tracking device, companies can ensure and enforce efficient of use with their vehicles.

Here are four ways to reduce fuel consumption:

  1. Drive slower. Studies have shown that fuel economy drops by 17.1 percent as speeds increase from 50 mph to 70 mph. Every 5 mph of additional speed over 60 mph costs drivers an additional 30 cents per gallon in fuel costs.
  2. Idle less. Fifteen minutes of idle time uses half a gallon of gasoline, and even 30 seconds of idle time uses more fuel than turning the engine off and then on again.
  3. Plan Routes. Direct routes that avoid traffic snares help eliminate delays. Being able to easily see which driver is closest to a last-minute requirement is invaluable.
  4. Eliminate side jobs. Think some of your employees might use your vehicles to make a little side cash? It happens, especially when the economy gets tight. Find out exactly where your vehicles travel to make sure they’re never veering off course without a valid reason.

Companies using GPS tracking solutions can tackle every one of these issues. Knowing where vehicles are, when and how fast vehicles are speeding, how long they’re idling, which vehicle was fueled where, and what route they should take to save time and fuel can pay significant dividends and improve bottom lines.

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18.02
2020

Recap: Actsoft’s Visit to the 2020 Synapse Summit

Last week, a few of our staff members were treated to an incredible experience, gaining the opportunity to attend the 2020 Synapse Summit at Amalie Arena in Tampa, Florida. As a convention for all things entrepreneurial and technological, the Synapse Summit gave our team the chance to take a couple of days to learn more about startup business and city development as a whole in the Tampa area.

Speakers at the event included Jeffrey Vinik, owner of the Tampa Bay Lightning, Sara Blakely, founder and CEO of Spanx, Jeff Hoffman, founder of Priceline.com, and Steven Currall, president and CEO of the University of South Florida, just to name a few. Each keynote brought a unique perspective to the table about scaling a company, personal growth, and the future of business. Separately from the main stage speakers, smaller breakout sessions took place, with industry experts offering discussions on topics ranging anywhere from trends in healthcare to new advances in military applications.

Out of all the valuable information the Actsoft team received at the Synapse Summit, one of the most crucial things we took away from the event was that the Tampa tech community is truly sprawling, and we’re so proud to be a part of it. Getting a chance to see where many of the industries our mobile workforce management solutions play in are headed was also immensely beneficial, as we plan to take our findings to the drawing board in an effort to continue pushing the boundaries of what our solutions can do.

The Synapse Summit reminded us as a company that the future is brighter than ever, not just for local developments in technology, but more specifically, the future landscape of software as a whole. We’ve returned from it inspired and rejuvenated, ready to provide an application that provides even more return on investment for your mobile workforce.

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