01.21
2020

Communication is Key!

Actsoft aids in utility company response times.

As much as we would like to avoid it, accidents happen. Trees and power lines fall on roads, water pipes burst, and traffic lights go out. There isn’t much we can do about it except hope that the utility companies that handle the messes are well prepared. Responding quickly to emergencies, as well as communicating information efficiently, are two extremely important factors that make up a successful utility company. They’re both essential to help assure a timely response, and guarantees they have all the information needed to correct the problem.

Communication is key! Our solutions help utility companies by bridging the gap between the accident and the solution.

Actsoft combines GPS and wireless technology to maximize productivity.

  • Reduce response times in critical situations.
  • Date, time, and GPS location–stamped reports give indisputable proof of service.
  • Collect timely and accurate field data.
  • Provide factual data for regulatory and compliance reporting.
  • Send and receive accurate, up-to-the-minute updates and changes.
  • Reduce unproductive trips to the office.
  • Panic button notifies the office immediately in case of an emergency or dangerous situation.

Sometimes when we see the utility trucks on the side of the road with employees fast at work, we assume they just magically appear there. Not true. It takes a coordinated effort between the dispatchers and drivers to get each truck where they need to be. And that effort is made much easier with our software.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

09.18
2018

Industry Spotlight: Actsoft Solutions in Utilities

Utility companies are able to use a variety of Actsoft solutions to streamline their workflows, and ensure that they’re getting the most out of everyday operations. Businesses dealing in water, HVAC servicing, electrical repair, and plumbing almost exclusively conduct daily work at remote locations, which can open up a world of possibilities for breaks in connectivity to occur. The reliability of a business solution then becomes vital, if management teams are to establish and maintain solid communication with their mobile technicians.

Features of Actsoft solutions like GPS Tracking, Dispatching, and Wireless Forms are all readily applicable to the utilities industry, collectively providing extra efficiency to daily operations. Here’s how utilities businesses can benefit from these particular tools:

GPS Tracking

With GPS Tracking, utilities companies can know the near real-time positions of their scattered employees on the fly. This feature is a versatile one that functions seamlessly with other Actsoft tools, leaving workforces more equipped than ever to handle the unexpected. GPS monitoring of employees, fleet vehicles, and assets can enhance safety for workers, better safeguard business equipment, and make team coordination a breeze to sustain.

Dispatching

This feature enables businesses to redirect their field techs to new job locations on the fly via electronic communication. Managers can perceive the locations of their organization’s mobile employees in near real-time, and identify the closest available staff members to new work sites.

Quick response times to critical situations like pipe breaks, electrical failures, and water stoppages are integral to providing the best possible service to your customers. If your company was equipped with a solution for helping staff identify and reach new jobs as efficiently as possible, what more could it accomplish?

Wireless Forms

Receiving vital paperwork back from the field in a timely manner is another pain point for many organizations, as it’s often times impractical and costly to deal with. For companies that choose to use Actsoft’s Wireless Forms solution, however, documentation is kept streamlined via the power of digital systems. Employees of utilities companies can fill out custom work orders and billing documents from the convenience of mobile devices, saving time, money, and resources daily.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

09.10
2018

Industry Spotlight: Actsoft Solutions in the Public Sector

Public sector entities can experience mission-critical situations on a routine basis during daily operations, making timeliness and attention to detail imperative. As a result, for government-sponsored agencies such as law enforcement, city utilities, inspectors, and parks and recreation, it’s always a necessity to have clear lines of communication, strong insight, and effective mobile workforce management strategies in place. In the wake of natural disasters and other types of emergencies, solutions that help to reduce any points of inefficiency can be key to accelerating response times, and providing better service to the public.

Actsoft has taken a versatile approach to our digital solutions’ development process, particularly when it comes to what public sector jobs specifically need for success out of an application. Our library of features has been engineered to encompass everything a department could possibly require for sustained efficiency, simplified processes, and better task delegation. Here’s a few of our solutions’ most applicable features to the public sector:

Dispatching

Take the guesswork out of coordinating your mobile workforce with Dispatching. Directing remote employees to new job sites via smartphones or tablets can increase responsiveness to critical scenarios, and make communication between dispatchers and first responders easier than ever to maintain.

Wireless Forms

With Wireless Forms, the hassles of traditional forms are no more. Allow Actsoft to help transition all of your paper documents onto a clean, digital system that works for your organization, and receive crucial data from the field nearly instantly. Electronic storage is able to safeguard sensitive information, and also help to ensure that it never gets lost by accident.

Mobile Timekeeping

Employees can clock in and out remotely using this powerful feature, and when used in tandem with GPS Tracking, they’re able to safely keep business vehicles at their homes overnight. Save on fuel costs, reduce unnecessary trips back to the office for clocking in, and enhance workforce productivity with Mobile Timekeeping.

GPS Tracking

GPS Tracking allows for employees and fleet vehicles to be surveilled around the clock. Squad cars, utility vehicles, and other assets can be monitored via satellite-enabled tracking, making GPS pinpointing a vital tool that helps to facilitate strong team direction on the fly.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar