07.30
2019

What is Electronic Visit Verification (EVV)?

Technology is rapidly changing the ways that businesses in the healthcare industry reach and serve their patients. A relevant example of this is through Electronic Visit Verification (EVV), a type of system that helps companies document proof of their service delivered to patients. EVV is especially crucial for home healthcare providers with mobile medical staff as they make visits to clients in the field.

Aside from providing key returns like reduced paper costs, more secure data storage and transmission, and efficient workforce coordination, an EVV solution can help your healthcare organization remain in compliance with federal mandates, as healthcare companies will eventually be required to implement one, according to the 21st Century Cures Act. The implementation deadline is January 1, 2020, for Personal Care Services; Home Healthcare Services must have an EVV solution by January 1, 2023, in order to avoid fines and stay in regulation.

There are six key data elements that an EVV system must track: patient names, dates, locations, types of service performed, the home health provider’s name, and the start and finish times of care delivered. Recently, we released Encore Vault, a version of our flagship solution whose EVV options let you capture this information. Encore Vault contains even more features for enhanced security and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This new tier’s timekeeping- and scheduling-based options for EVV give healthcare companies like yours the flexibility they need to select a plan that works for them.

Benefits of Encore Vault include:

  • The ability to eliminate overbilling by pinpointing and logging visits
  • The ability to reduce insurance fraud and falsely filed invoices with GPS-tagged records
  • Enhanced worker safety
  • Timestamped trips by caregivers for accurate visit times
  • A highly secure messaging platform to communicate on

Unlike most lower price point EVV applications, Encore Vault also offers GPS Tracking as a complement to all of its proof of service delivery functionalities. See the near real-time positions of your mobile nurses and delivery people to verify that they’re at the correct locations, help them choose the most fuel- and time-efficient routes to patient homes, and increase workforce accountability using this intuitive feature. With our diverse EVV solutions, your organization can stay compliant and optimize its daily visit schedules through improved locational insight. Find out more today about what Encore Vault can do to help your healthcare company better serve its patients.

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05.02
2019

3 Ways Actsoft Solutions Help Sustain Productivity

Employees are the driving force behind your team’s success. However, if there’s no accountability within your workforce, productivity can suffer, and end up doing damage to your company’s bottom line in the long run.

Actsoft solutions are built to provide your management with all the tools they need to know their workforces inside and out. By creating a clearer picture of what is happening in the field for supervisors to see, our applications deliver a user-friendly experience that works to keep accountability high. Here are three features of our solutions that help bolster productivity across your entire workforce.

GPS Tracking

The ability to track mobile employees during working hours enables businesses to ensure that their teams are in the right places at the right time. This is the first step in verifying that tasks are being completed efficiently. Our solutions’ GPS Tracking feature also extends to fleet management by allowing your managers to see work vehicle positions around the clock, ensuring that they’re always at proper locations.

Alerts

Whenever mobile employees travel using company vehicles to work sites, you can use Alerts to receive notifications about certain driving behaviors they may exhibit. Our solutions work in tandem with hardware that’s easy to install into your vehicles, giving you an electronic notice any time activities like excessive idling occur. If your vehicles are remaining stationary but their engines are left running, it can serve as a good indicator that your remote workers may be stalling on the job.

Job Dispatching

Communication as a whole should always be optimized within your business. Job Dispatching helps to foster better connectivity by allowing you to route the closest available employees to a new job site in the field. This feature helps to improve productivity by eliminating unnecessary trips to the office and serving as an easier, faster, and less costly way to reach new customers.

Have any questions on how Actsoft can help you?

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04.02
2019

Feature Study: GPS Tracking on Encore

Companies employing a mobile workforce are faced with a need to monitor their remote teams during working hours and ensure that operations remain productive. However, keeping tabs on dispersed staff, vehicles, and other assets can be difficult to do all at once. Encore’s GPS Tracking feature is able to eliminate this problem by providing a live view map that displays each relevant position in an intuitive, easy-to-understand format.

What are the benefits of GPS Tracking?

Managing a team of remote employees poses challenges in and of itself, no matter the industry. How can productivity be efficiently monitored by administrators back at a company’s headquarters? Encore’s GPS Tracking feature helps supervisors and executives ensure that their employees are where they need to be during working hours by reporting their near real-time locations.

Many companies also have valuable assets that they require to facilitate routine operations. GPS Tracking helps to bring down costs from wasted time and unnecessary fuel expenditure by making it easier for businesses to leave these pieces of equipment in the field overnight. Due to around-the-clock tracking, your team can experience additional potential benefits such as theft prevention and asset recovery, if something gets misplaced or improperly used.

The versatility of GPS Tracking is another aspect that provides return on investment. As one of the core features of Encore, GPS Tracking works in tandem with multiple other tools that the solution offers, like Job Dispatching, Alerts, and Wireless Forms. Use the near real-time locations of employees to reroute nearby workers to new jobs, receive notifications any time assets enter or exit specified parameters, and even see location-stamped markers whenever a digital form is submitted from the field.

GPS Tracking is Encore’s bedrock feature and remains one of the most important mobile resource management tools available today. Modern-day businesses like yours can use our location-enabled application to enhance productivity, optimize workflows, and manage with ease.

Have any questions on how Actsoft can help you?

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03.11
2019

Feature Study: Job Dispatching on Encore

To continue our series of feature studies, next we’ll look at Encore’s Job Dispatching feature, and what it can do for businesses of any size. This aspect of the solution helps employees make the most of their time in the field during working hours by making communication and team coordination easier to accomplish.

Administrators at company headquarters can use Job Dispatching to reroute mobile staff on the fly. They’re able to see the near real-time positions of workers in the field and direct the nearest ones with open availability to new tasks. In addition to strengthening connectivity, this feature helps businesses save money by helping them improve time management. Making efficient use of the hours in a typical workday is a balancing act, and it’s one that directly impacts productivity. By using Job Dispatching to direct, change workflows, and stay in contact with mobile employees, businesses with remote workforces can ensure that their scheduling remains optimized.

If your employees are able to reach new work locations quicker, customer satisfaction can also increase. Job Dispatching works in tandem with GPS Tracking to make finding and sending out the nearest available worker simpler, allowing them to accelerate their response times to new tasks. Use these features together to help enhance the reputation of your brand to customers even more, while potentially increasing revenue at the same time.

The task of communicating out new instructions effectively to remote workers can be difficult if the right tools aren’t being used, but for all things mobile resource management, there’s Job Dispatching on Encore. See how this feature can help companies like yours today with a free live demo.

Have any questions on how Actsoft can help you?

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02.20
2019

3 Ways Encore’s Traffic Overlay Feature Benefits Businesses

At Actsoft, we’re constantly pushing the boundaries of what our applications can do so you can continue to witness high returns on investment. We do this by adding capabilities on a quarterly basis and rolling out enhancements to our application that refine the power of our existing features, creating new ways for you to improve your business plan.

Traffic Overlay is an enhancement we recently made to Encore’s GPS Tracking feature. Providing color-coded glimpses into near real-time traffic patterns, Traffic Overlay helps your supervisors identify and plan for drivers to take routes that are least affected by roadway congestion. Here are some of the key benefits this tool can provide to businesses like yours:

Less idle time

Use Traffic Overlay to reduce the amount of idle time that your company’s drivers must deal with by having them avoid high congestion areas, whenever it may be possible. As sitting idle in traffic takes a toll on the long-term performance of your vehicles and puts unnecessary stress on your remote employees, keeping your fleet mobile can improve equipment longevity and the mental health of your staff.

Faster response times

The time of both your employees and customers is valuable, especially during critical situations. Use Traffic Overlay to enhance punctuality across your workforce and fulfill the needs of your clientele faster, on average. Dispatchers can use the feature to see what routes are clearest, helping field employees get to the job sites they need to be at quickly.

Lower fuel costs

It’s obvious that a 30-minute drive with open roadways is going to burn less gasoline than an hour-long trip spent mostly in bumper-to-bumper traffic. When played out over the course of a year, this disparity can cause your business’s fuel costs to soar if the most efficient routes aren’t being selected beforehand. Traffic Overlay allows your team to increase its savings by displaying congestion levels in near real-time, making it easy to pick routes that are optimal.

Have any questions on how Actsoft can help you?

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01.28
2019

Running Your Business While Employees are on Vacation

At some point, every individual working full time needs the ability to take a few days off for relaxation and rejuvenation, as it enables them to pursue a high level of long-term productivity at work. However, if you’re running a business, juggling your employees’ vacation time requests can be difficult, especially if many of them are submitted for the same timeframe. Here are three ways that Actsoft solutions can help you remain in control of your business, whenever it might be short-staffed.

Mobile Timekeeping

Allow your employees to clock in and out from their mobile devices, and save time. Our solutions are equipped to help mobile workforces like yours spend less time on unnecessary trips to and from the office, and more at work sites instead. Despite any staffing shortages you might have to deal with during peak vacation seasons, you can still ensure that the employees you do have working are given additional time to be productive by letting them start their days as soon as they enter their work vehicles.

Wireless Forms

With Actsoft’s Wireless Forms feature, your staff can submit documents wirelessly and fill them out from mobile devices. Enhance the efficiency of your operations by using a digital system to manage and store PTO requests for vacation, as well as many other types of documents that can be customized to your organization’s needs. Through the power of this feature, benefit from streamlined information flows and a modernized approach to workforce management.

Job Dispatching

Job Dispatching makes team coordination easier than ever to accomplish, because it lets you see the near real-time positions of your remote employees during working hours and communicate new instructions to them. Make adjustments on the fly to various job assignments, and ensure that there’s enough staff at each respective point of interest. Effectively rerouting employees with this feature helps your company save revenue over time, and continuously make the most of your available labor.

As important as it is for employees to take advantage of their allotted vacation days, the show must still go on for your business, no matter how many team members are away from the office at a given time. Use Actsoft solutions to optimize productivity, coordinate with simplicity, and remove the stress from managing during times of worker scarcity.

Have any questions on how Actsoft can help you?

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01.08
2019

Corporate Growth and Motivating Employees

As any corporation experiences growth, the need to cultivate new leaders within it will naturally exist. For many employees, the prospect of eventually rising to a management role is something that they strive for, and if your organization is continuing to expand, there’s nothing but positive trajectory for everyone.

With corporate growth, however, comes the need to develop the skills of staff. Over time, the valuable traits that each of your employees bring to the table for your business’s success should be identified, refined, and highlighted. Effective management starts with empowering those around you, and routinely motivating them through the progression of their abilities.

If there’s potential for growth within your company, better candidates may be more enticed to take open positions, allowing you to hire only the most impactful people. Individuals that truly make a difference for your organization typically all have strong work ethics, and new positions created during times of expansion can help to put in place additional structure for your organization.

By using Actsoft solutions to help your team flourish, you can provide your employees with clearer paths to success. Features of our digital products like GPS Tracking, Dispatching, and Wireless Forms all continue to play an active role in helping countless businesses reduce the costs of their operations, and maintain higher standards of efficiency. As any company’s bottom line must be in good standing before more employees can be brought on, our solutions can help to increase workforce productivity and efficiency, saving additional funds. New hiring is a huge benefit, and a great sign that growth is occurring. It also leaves room for tenured staff to potentially achieve positions of leadership.

If staff feel empowered to ascend in their careers, the ramifications for your business are huge. Employee productivity as a whole can increase, and you’ll be able to continue effectively growing your company. To gain a better handle on growth, bring down operational costs, and make promoting your team members easier, allow Actsoft’s suite of applications to help.

Have any questions on how Actsoft can help you?

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12.11
2018

Happy Holidays and Merry Christmas From Actsoft

Perhaps one of the best things about working for Actsoft is the positive work environment that’s been established here. We take pride in helping to ensure that all of our employees get the most out of their jobs, and strive to create a family-oriented culture at our office that empowers everyone. With that being said, there’s no better time of year for us to build and grow as a team than around the holiday season.

Whether it’s due to the crisp winter air, the sparkling radiance of Christmas lights, or the fresh scents of pine wafting through the city streets, it’s safe to say that the holidays are one of our favorite times on the entire calendar. This past week was our organization’s sales week, company meeting, and Christmas party, three events that always hold great significance for our team. With our remote employees being flown in from all over the United States for these annual events, everyone at our organization is always given the chance to reconnect, celebrate accomplishments, and set goals for the future at them. After last week concluded, our company came back to the office this week with a stronger, more unified vision of how to better serve you.

As we move into 2019, we plan to continue improving our solutions and customer experiences in new ways, so that your company can benefit even more. Actsoft remains committed to helping your business find true efficiency, optimization, and all the tools it needs to stay an industry leader throughout the holidays and beyond. So here’s to the success of your company, as 2018 comes to an end and the new year begins to roll in.

Happy holidays and merry Christmas from us at Actsoft, and may your organization’s season be filled with success.

Have any questions on how Actsoft can help you?

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10.02
2018

Industry Spotlight: Actsoft Solutions in Field Service

Whether your field service business deals in machinery installation, commercial repair work, landscaping, or industrial servicing, the need for efficiency persists. And as employees of field service-based companies are typically supplied with tasks located away from the office, transparency between company headquarters and remote work zones is key to a job well done.

At Actsoft, we know the inconveniences that can be posed from the burden of having to manage a mobile workforce, and the diversity of the field service industry makes it a perfect fit with the power of our versatile solutions. Here’s a few of the ways that our software is able to bring extra efficiency, sharpened communication, and greater modernity to your workforce’s operations.

Staying connected

Directing in near real-time is simpler than ever with Actsoft’s solutions. Your field technicians can remain connected to headquartered administrators by using GPS Tracking, Messaging, and Job Dispatching to facilitate better communications channels, and make adjustments on the fly. Quickly disseminating directives out to your team’s various components also becomes a much easier process, once the power of mobile technology has been tapped into. Our solutions excel at integrating smartphones and tablets with the desktop computers at your home office, tying everything together digitally.

Increasing efficiency

If your field service company was given a tool for reducing wasted time, improving productivity, and holding employees more accountable all in one, what more could it accomplish? Using the features of our software packages, feel free to save your business more money and resources. Unnecessary trips to the office can be trimmed down with Timekeeping, as staff can clock in and out remotely via mobile devices. Give back more time for your employees to tend to the needs of customers in the field, and make the most out of every work day by enhancing your team’s productivity.

Powering workforces

The future landscape for mobile workforces includes an increasing reliance on technology to streamline operations. Teams that are managed using the latest in business-enhancing solutions are poised for success, savings, and tighter coordination. Let’s get to work on making your business thrive, with the capabilities of our unparalleled solutions supporting it the entire way forward.

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09.25
2018

Industry Spotlight: Actsoft Solutions in Construction

Actsoft solutions help to power forward the construction industry by bringing dispersed workforces together. Three of the most important things for effective building strategies are consistently meeting deadlines, ensuring that worker safety remains accounted for, and protecting assets around the clock. All of these critical objectives can be attained using the capabilities of our software.

Stay right on schedule

Once a building project has been planned and announced, the clock is immediately ticking on its completion. One of the best ways for contractors to establish a sterling reputation with their customers is to consistently deliver on project timelines, and features of our solutions like Wireless Forms and Mobile Timekeeping make it easy to do. By allowing workers to complete more of their daily tasks while away from the home office, these tools help companies save time and money effectively.

Enhance work site safety

Construction work often times requires heavy machinery, which can carry a certain degree of danger. Actsoft’s GPS Tracking tool makes the pinpointed locations of employees readily available to see, so companies know exactly where their staff are in case of a critical situation. Dispatching is another powerful feature of our software that can help to keep employees safe, as it enables construction businesses to send out requests for assistance nearly instantly via wireless notifications, whenever an emergency might occur.

Keep important equipment secure

Heavy machinery like bulldozers, cranes, and crawler excavators can cost thousands of dollars to replace if lost. Thankfully, contracting companies can use Actsoft’s Asset Tracking technology to be constantly in-the-know about where their important construction equipment is. The ability to leave machinery dispersed in the field overnight gives businesses an immense amount of extra potential for savings, and with custom alerts for unauthorized movements, contracting businesses can rest assured that their assets are monitored around the clock.

Have any questions on how Actsoft can help you?

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