11.22
2019

Using Actsoft Solutions to Sustain Your Business

Reliability is a big part of what we develop our applications for at Actsoft. We place a heavy emphasis on making our solutions ultra-dependable in order to help your business ingrain every feature of them into routine operations for consistent, sustained support that continues to elevate the power of your workforce.

Versatility is another philosophy we’ve made essential to the design process of our solutions. For our customers, having a single application to address many of the challenges associated with managing mobile employees, assets, and vehicles is critically important. Michael Courter, Actsoft’s vice president of product management, knows the value of consolidation and adaptability as two essential traits for our software, and he’s continuously learning about new ways in which they’re improving processes for our clients.

“One of my favorite things to do is to go out and visit with customers. It’s important to see how they are using the product and gain feedback on how we can make things even better,” said Courter. “As part of this, it’s always amazing to see how leveraging Actsoft solutions has made an impact on so many businesses. From using forms to capture information, leveraging GPS Tracking and Job Dispatching to save time and money, or using geofence alerts or other methods of communication throughout the software, companies have transformed how they do business.”

Courter believes in the power of what Actsoft solutions can do for organizations of any size. Through systems integration that provides adaptability to workforces, as well as a suite of features to streamline communication, our products bring dispersed staff closer together and reduce gaps in their teams’ productivity, efficiency, and transparency.

“Implementing technology that connects the office to the field not only saves our customers money,” Courter said. “It also continues to help them truly provide better service in order to gain and retain more of their own customer base.”

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10.08
2019

How Actsoft Solutions Help Improve Your Bottom Line

With every new innovation we add to our solutions, we’re continuing to make things easier, more efficient, and more connected for your business. And all three of these aspects working together result in a major boost to your company’s bottom line annually, with reductions in costs such as:

Fuel

Managing a cost-conscious workforce isn’t exactly simple, but it’s easier to do with GPS Tracking. Our solutions provide near real-time updates on your fleet vehicles’ activities, allowing you to be notified of any instances of excessive idling or speeding by your drivers. Equipping your vehicles with devices like the Geotab GO9 also remains a great way to integrate Encore, our flagship solution, with intuitive hardware that provides diverse insight on how your vehicles are routinely being operated. When it comes to fleet management, use this tandem of software and hardmount technology to identify and curb costly practices your mobile employees may be unintentionally conducting.

Paper

Antiquated processes like filling out paper documents and manually delivering them can be largely eliminated with Wireless Forms. Our applications provide the tools you need to go completely digital with all of your company’s documentation, helping to reduce potential costs associated with paper usage like errors from manual data entry, high purchasing expenses, and time spent driving paperwork back to the office.

Overtime

Actsoft’s Timekeeping feature gives businesses like yours the ability to clamp down on unnecessary overtime payouts with mobile time-punches. Your remote employees can clock in and out using a smartphone or tablet from our Encore solution’s single integrated portal, allowing them to track start and stop times while working with greater accuracy. Over the course of weeks and years, all those saved minutes from more accurate time-punches can have a sustainable positive impact on your company’s bottom line.

To find out more about how our solutions can help carve a path to savings for your workforce, check out our interactive return on investment calculator here, or schedule a demo today to gain an in-depth look at what our applications can do.

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09.10
2019

The Benefits of Encore Vault’s EVV Solution

We’ve already discussed the upcoming Electronic Visit Verification (EVV) mandates that mobile healthcare companies must eventually have an answer for, but aside from just simple compliance, what are some of the extra benefits that an EVV system can provide your workforce with?

From a perspective of running the most efficient mobile healthcare operation possible, taking advantage of an EVV solution’s feature set is nearly as essential as remaining in regulatory compliance. After all, if you’re paying for an EVV solution, it’s wise to use it for the most possible enhancements to your business, while it helps your team stay in line at the same time. Our EVV solution, offered through Encore Vault, is designed to provide your organization with a treasure trove of features and valuable benefits for upgraded operations, including:

Verification of delivered services

It’s within the acronym, and it’s perhaps the most important aspect of our EVV solution: Verification. An ability to document and save data about patient visits made by your mobile medical staff is crucial for success, and in addition to helping track service quality, it can offer your team greater protection, as well as a dynamic new way to submit information.

Redirecting mobile nurses with ease

For mobile healthcare teams that must make multiple trips to different clients daily, the ability to schedule and reroute staff members on the fly can make things infinitely easier. Encore Vault EVV helps your business save fuel, reach patients quicker during emergency situations, and see the near real-time GPS positions of its personnel during working hours.

Helping eliminate insurance fraud and reducing overbilling

Recorded histories of patient visitations with accompanying location markers can help enhance the quality of your healthcare company’s reputation amongst its clientele by fostering consistency. With our application’s ability to notate precise start and stop times for delivered services, you can also help eliminate falsified claims and boost the accuracy of submitted logs.

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07.30
2019

What is Electronic Visit Verification (EVV)?

Technology is rapidly changing the ways that businesses in the healthcare industry reach and serve their patients. A relevant example of this is through Electronic Visit Verification (EVV), a type of system that helps companies document proof of their service delivered to patients. EVV is especially crucial for home healthcare providers with mobile medical staff as they make visits to clients in the field.

Aside from providing key returns like reduced paper costs, more secure data storage and transmission, and efficient workforce coordination, an EVV solution can help your healthcare organization remain in compliance with federal mandates, as healthcare companies will eventually be required to implement one, according to the 21st Century Cures Act. The implementation deadline is January 1, 2020, for Personal Care Services; Home Healthcare Services must have an EVV solution by January 1, 2023, in order to avoid fines and stay in regulation.

There are six key data elements that an EVV system must track: patient names, dates, locations, types of service performed, the home health provider’s name, and the start and finish times of care delivered. Recently, we released Encore Vault, a version of our flagship solution whose EVV options let you capture this information. Encore Vault contains even more features for enhanced security and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This new tier’s timekeeping- and scheduling-based options for EVV give healthcare companies like yours the flexibility they need to select a plan that works for them.

Benefits of Encore Vault include:

  • The ability to eliminate overbilling by pinpointing and logging visits
  • The ability to reduce insurance fraud and falsely filed invoices with GPS-tagged records
  • Enhanced worker safety
  • Timestamped trips by caregivers for accurate visit times
  • A highly secure messaging platform to communicate on

Unlike most lower price point EVV applications, Encore Vault also offers GPS Tracking as a complement to all of its proof of service delivery functionalities. See the near real-time positions of your mobile nurses and delivery people to verify that they’re at the correct locations, help them choose the most fuel- and time-efficient routes to patient homes, and increase workforce accountability using this intuitive feature. With our diverse EVV solutions, your organization can stay compliant and optimize its daily visit schedules through improved locational insight. Find out more today about what Encore Vault can do to help your healthcare company better serve its patients.

Have any questions on how Actsoft can help you?

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05.02
2019

3 Ways Actsoft Solutions Help Sustain Productivity

Employees are the driving force behind your team’s success. However, if there’s no accountability within your workforce, productivity can suffer, and end up doing damage to your company’s bottom line in the long run.

Actsoft solutions are built to provide your management with all the tools they need to know their workforces inside and out. By creating a clearer picture of what is happening in the field for supervisors to see, our applications deliver a user-friendly experience that works to keep accountability high. Here are three features of our solutions that help bolster productivity across your entire workforce.

GPS Tracking

The ability to track mobile employees during working hours enables businesses to ensure that their teams are in the right places at the right time. This is the first step in verifying that tasks are being completed efficiently. Our solutions’ GPS Tracking feature also extends to fleet management by allowing your managers to see work vehicle positions around the clock, ensuring that they’re always at proper locations.

Alerts

Whenever mobile employees travel using company vehicles to work sites, you can use Alerts to receive notifications about certain driving behaviors they may exhibit. Our solutions work in tandem with hardware that’s easy to install into your vehicles, giving you an electronic notice any time activities like excessive idling occur. If your vehicles are remaining stationary but their engines are left running, it can serve as a good indicator that your remote workers may be stalling on the job.

Job Dispatching

Communication as a whole should always be optimized within your business. Job Dispatching helps to foster better connectivity by allowing you to route the closest available employees to a new job site in the field. This feature helps to improve productivity by eliminating unnecessary trips to the office and serving as an easier, faster, and less costly way to reach new customers.

Have any questions on how Actsoft can help you?

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04.02
2019

Feature Study: GPS Tracking on Encore

Companies employing a mobile workforce are faced with a need to monitor their remote teams during working hours and ensure that operations remain productive. However, keeping tabs on dispersed staff, vehicles, and other assets can be difficult to do all at once. Encore’s GPS Tracking feature is able to eliminate this problem by providing a live view map that displays each relevant position in an intuitive, easy-to-understand format.

What are the benefits of GPS Tracking?

Managing a team of remote employees poses challenges in and of itself, no matter the industry. How can productivity be efficiently monitored by administrators back at a company’s headquarters? Encore’s GPS Tracking feature helps supervisors and executives ensure that their employees are where they need to be during working hours by reporting their near real-time locations.

Many companies also have valuable assets that they require to facilitate routine operations. GPS Tracking helps to bring down costs from wasted time and unnecessary fuel expenditure by making it easier for businesses to leave these pieces of equipment in the field overnight. Due to around-the-clock tracking, your team can experience additional potential benefits such as theft prevention and asset recovery, if something gets misplaced or improperly used.

The versatility of GPS Tracking is another aspect that provides return on investment. As one of the core features of Encore, GPS Tracking works in tandem with multiple other tools that the solution offers, like Job Dispatching, Alerts, and Wireless Forms. Use the near real-time locations of employees to reroute nearby workers to new jobs, receive notifications any time assets enter or exit specified parameters, and even see location-stamped markers whenever a digital form is submitted from the field.

GPS Tracking is Encore’s bedrock feature and remains one of the most important mobile resource management tools available today. Modern-day businesses like yours can use our location-enabled application to enhance productivity, optimize workflows, and manage with ease.

Have any questions on how Actsoft can help you?

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03.11
2019

Feature Study: Job Dispatching on Encore

To continue our series of feature studies, next we’ll look at Encore’s Job Dispatching feature, and what it can do for businesses of any size. This aspect of the solution helps employees make the most of their time in the field during working hours by making communication and team coordination easier to accomplish.

Administrators at company headquarters can use Job Dispatching to reroute mobile staff on the fly. They’re able to see the near real-time positions of workers in the field and direct the nearest ones with open availability to new tasks. In addition to strengthening connectivity, this feature helps businesses save money by helping them improve time management. Making efficient use of the hours in a typical workday is a balancing act, and it’s one that directly impacts productivity. By using Job Dispatching to direct, change workflows, and stay in contact with mobile employees, businesses with remote workforces can ensure that their scheduling remains optimized.

If your employees are able to reach new work locations quicker, customer satisfaction can also increase. Job Dispatching works in tandem with GPS Tracking to make finding and sending out the nearest available worker simpler, allowing them to accelerate their response times to new tasks. Use these features together to help enhance the reputation of your brand to customers even more, while potentially increasing revenue at the same time.

The task of communicating out new instructions effectively to remote workers can be difficult if the right tools aren’t being used, but for all things mobile resource management, there’s Job Dispatching on Encore. See how this feature can help companies like yours today with a free live demo.

Have any questions on how Actsoft can help you?

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02.20
2019

3 Ways Encore’s Traffic Overlay Feature Benefits Businesses

At Actsoft, we’re constantly pushing the boundaries of what our applications can do so you can continue to witness high returns on investment. We do this by adding capabilities on a quarterly basis and rolling out enhancements to our application that refine the power of our existing features, creating new ways for you to improve your business plan.

Traffic Overlay is an enhancement we recently made to Encore’s GPS Tracking feature. Providing color-coded glimpses into near real-time traffic patterns, Traffic Overlay helps your supervisors identify and plan for drivers to take routes that are least affected by roadway congestion. Here are some of the key benefits this tool can provide to businesses like yours:

Less idle time

Use Traffic Overlay to reduce the amount of idle time that your company’s drivers must deal with by having them avoid high congestion areas, whenever it may be possible. As sitting idle in traffic takes a toll on the long-term performance of your vehicles and puts unnecessary stress on your remote employees, keeping your fleet mobile can improve equipment longevity and the mental health of your staff.

Faster response times

The time of both your employees and customers is valuable, especially during critical situations. Use Traffic Overlay to enhance punctuality across your workforce and fulfill the needs of your clientele faster, on average. Dispatchers can use the feature to see what routes are clearest, helping field employees get to the job sites they need to be at quickly.

Lower fuel costs

It’s obvious that a 30-minute drive with open roadways is going to burn less gasoline than an hour-long trip spent mostly in bumper-to-bumper traffic. When played out over the course of a year, this disparity can cause your business’s fuel costs to soar if the most efficient routes aren’t being selected beforehand. Traffic Overlay allows your team to increase its savings by displaying congestion levels in near real-time, making it easy to pick routes that are optimal.

Have any questions on how Actsoft can help you?

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01.28
2019

Running Your Business While Employees are on Vacation

At some point, every individual working full time needs the ability to take a few days off for relaxation and rejuvenation, as it enables them to pursue a high level of long-term productivity at work. However, if you’re running a business, juggling your employees’ vacation time requests can be difficult, especially if many of them are submitted for the same timeframe. Here are three ways that Actsoft solutions can help you remain in control of your business, whenever it might be short-staffed.

Mobile Timekeeping

Allow your employees to clock in and out from their mobile devices, and save time. Our solutions are equipped to help mobile workforces like yours spend less time on unnecessary trips to and from the office, and more at work sites instead. Despite any staffing shortages you might have to deal with during peak vacation seasons, you can still ensure that the employees you do have working are given additional time to be productive by letting them start their days as soon as they enter their work vehicles.

Wireless Forms

With Actsoft’s Wireless Forms feature, your staff can submit documents wirelessly and fill them out from mobile devices. Enhance the efficiency of your operations by using a digital system to manage and store PTO requests for vacation, as well as many other types of documents that can be customized to your organization’s needs. Through the power of this feature, benefit from streamlined information flows and a modernized approach to workforce management.

Job Dispatching

Job Dispatching makes team coordination easier than ever to accomplish, because it lets you see the near real-time positions of your remote employees during working hours and communicate new instructions to them. Make adjustments on the fly to various job assignments, and ensure that there’s enough staff at each respective point of interest. Effectively rerouting employees with this feature helps your company save revenue over time, and continuously make the most of your available labor.

As important as it is for employees to take advantage of their allotted vacation days, the show must still go on for your business, no matter how many team members are away from the office at a given time. Use Actsoft solutions to optimize productivity, coordinate with simplicity, and remove the stress from managing during times of worker scarcity.

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01.08
2019

Corporate Growth and Motivating Employees

As any corporation experiences growth, the need to cultivate new leaders within it will naturally exist. For many employees, the prospect of eventually rising to a management role is something that they strive for, and if your organization is continuing to expand, there’s nothing but positive trajectory for everyone.

With corporate growth, however, comes the need to develop the skills of staff. Over time, the valuable traits that each of your employees bring to the table for your business’s success should be identified, refined, and highlighted. Effective management starts with empowering those around you, and routinely motivating them through the progression of their abilities.

If there’s potential for growth within your company, better candidates may be more enticed to take open positions, allowing you to hire only the most impactful people. Individuals that truly make a difference for your organization typically all have strong work ethics, and new positions created during times of expansion can help to put in place additional structure for your organization.

By using Actsoft solutions to help your team flourish, you can provide your employees with clearer paths to success. Features of our digital products like GPS Tracking, Dispatching, and Wireless Forms all continue to play an active role in helping countless businesses reduce the costs of their operations, and maintain higher standards of efficiency. As any company’s bottom line must be in good standing before more employees can be brought on, our solutions can help to increase workforce productivity and efficiency, saving additional funds. New hiring is a huge benefit, and a great sign that growth is occurring. It also leaves room for tenured staff to potentially achieve positions of leadership.

If staff feel empowered to ascend in their careers, the ramifications for your business are huge. Employee productivity as a whole can increase, and you’ll be able to continue effectively growing your company. To gain a better handle on growth, bring down operational costs, and make promoting your team members easier, allow Actsoft’s suite of applications to help.

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