07.30
2019

What is Electronic Visit Verification (EVV)?

Technology is rapidly changing the ways that businesses in the healthcare industry reach and serve their patients. A relevant example of this is through Electronic Visit Verification (EVV), a type of system that helps companies document proof of their service delivered to patients. EVV is especially crucial for home healthcare providers with mobile medical staff as they make visits to clients in the field.

Aside from providing key returns like reduced paper costs, more secure data storage and transmission, and efficient workforce coordination, an EVV solution can help your healthcare organization remain in compliance with federal mandates, as healthcare companies will eventually be required to implement one, according to the 21st Century Cures Act. The implementation deadline is January 1, 2020, for Personal Care Services; Home Healthcare Services must have an EVV solution by January 1, 2023, in order to avoid fines and stay in regulation.

There are six key data elements that an EVV system must track: patient names, dates, locations, types of service performed, the home health provider’s name, and the start and finish times of care delivered. Recently, we released Encore Vault, a version of our flagship solution whose EVV options let you capture this information. Encore Vault contains even more features for enhanced security and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This new tier’s timekeeping- and scheduling-based options for EVV give healthcare companies like yours the flexibility they need to select a plan that works for them.

Benefits of Encore Vault include:

  • The ability to eliminate overbilling by pinpointing and logging visits
  • The ability to reduce insurance fraud and falsely filed invoices with GPS-tagged records
  • Enhanced worker safety
  • Timestamped trips by caregivers for accurate visit times
  • A highly secure messaging platform to communicate on

Unlike most lower price point EVV applications, Encore Vault also offers GPS Tracking as a complement to all of its proof of service delivery functionalities. See the near real-time positions of your mobile nurses and delivery people to verify that they’re at the correct locations, help them choose the most fuel- and time-efficient routes to patient homes, and increase workforce accountability using this intuitive feature. With our diverse EVV solutions, your organization can stay compliant and optimize its daily visit schedules through improved locational insight. Find out more today about what Encore Vault can do to help your healthcare company better serve its patients.

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07.24
2019

The Customization Abilities of Encore

Actsoft’s premier mobile resource management solution, Encore, offers multiple customization options, allowing users to craft a version of it that works best for their business practices. Three of the most powerful customizations possible with Encore are being able to brand the application to your business, choose certain modules over others, and run selected reports that have specialized data sets.

Branding

Make our solution truly yours by altering its look and feel to fit your business’s brand. Select different color schemes for your interface and easily import your company’s logo into the application to integrate Encore with your business’s message and existing employee workflows. Having an application that’s in compliance with your company’s brand can also help staff become acclimated with the solution more expediently.

Module Customization

Encore gives companies the ability to choose only the features they can benefit from the most with module customization. With options for Timekeeping, Wireless Forms, GPS Tracking, Job Dispatching, and more, Encore helps your team improve upon the biggest weaknesses in your mobile workforce’s operations, ensuring you’re only paying for the capabilities you need.

“Companies today are looking for an adjustable, bespoke business application like Encore,” said Xavier Charles, Actsoft’s director of marketing. “Encore is built in a modular format, allowing organizations to truly tailor the solution’s features strictly to what their businesses require and nothing they don’t. While many other solutions offer too many unnecessary features at too high of a price, our affordable-but-powerful solution puts the business owner in control by letting them customize its functionalities to their company’s specific needs.”

Custom Reporting

Focus solely on the metrics that you need and nothing else using Custom Reporting. Having to sift through irrelevant information while reviewing generalized reports can slow down productivity for your team, make it harder to pinpoint analytics that directly impact revenue, and drain bandwidth; Custom Reporting eliminates these issues by allowing your admins to send reports to selected individuals and tailor them to only include key data points.

Encore’s customization abilities work to make versatility achievable for your workforce. Contact us today to find out more about how your organization can gain benefits like increased revenue, more informed decision-making, and streamlined productivity using the power of our ultra-tailorable solution.

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07.16
2019

Managing a Construction Worksite with Encore

In any construction operation, it’s critical for the office to know what’s happening at its project locations in near real-time. However, managing workforce safety, asset security, and employee accountability all at once can prove to be a difficult task for supervisors to maintain if the right solutions aren’t being used. Actsoft’s flagship application Encore enables construction companies to get the most out of their operations by helping them better protect their equipment, stay in OSHA compliance, and remain on track with building project timelines. Here are just a few of the useful features Encore can provide to companies looking to enhance the ways they manage their construction worksites:

Intra-Company Messaging

Build stronger communication channels between your managers and construction workers in the field by using Intra-Company Messaging to relay new information on the fly. Desktop-to-handset integration allows your administrators at the office to message multiple employees at once, saving time and resources. Past conversations can also be reviewed for reference if need be, and your team members can relay project statuses or any new materials requests back to the office using this powerful tool.

GPS Tracking and Geofences

Communication between headquartered administrators and your remote teams is certainly valuable, but our solution takes workforce insight a step further than just Intra-Company Messaging. With GPS Tracking and Geofences, you can draw specified digital boundaries around your building sites on Encore’s live view map, see employee and equipment locations, and be notified any time the perimeters are breached by tracked points of interest. Enhance the transparency of your workforce by using this tandem of tools to help ensure tasks are being completed and that employees are at their assigned locations during working hours.

Asset Recovery

Leave the heavy machinery your company needs in the field overnight and monitor it with Encore’s GPS-enabled technology. If one of your tracked assets becomes lost, you can see its position via the solution’s live view map and easily recover it. In addition to helping prevent expensive costs to replace stolen or misplaced equipment, you can use asset tracking to make sure that no tools are being used improperly after working hours have ceased for the day. Encore’s proficiency in improving workforce, asset, and fleet efficiency makes it a powerful companion for any construction business.

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06.11
2019

Setting the Pace for Your Workforce

High productivity doesn’t necessarily mean just staying constantly busy. In fact, time management is perhaps the most crucial aspect to keeping productivity optimized for your workforce. Without a plan of how your team needs to be spending its working hours, you could actually end up setting your organization backwards a few steps.

To enhance time management and productivity, first start by outlining the jobs that your workforce needs to complete. Whether they’re revenue-based, retention-based, or internal, the importance level of each will be vital in helping your administrative team delegate its tasks. Arrange these initiatives by priority to help your entire company target its most pressing goals and better achieve them through clear, concise communication with the staff members that will complete them.

It’s also important to set a good pace for how realistic it will be for your team to finish each task. Do this by reviewing past projects, how long it took for those to get done, and evaluating any new steps that your current ones will require accordingly. Establishing realistic, flexible timeframes allows your employees to experience less pressure, effectively switch to new initiatives on the fly, and even deliver more consistently on deadlines.

Actsoft solutions are able to help you carve out a path to streamlined business strategy execution using a wealth of tools. Our products provide near real-time analytics about your mobile workforce’s daily operations, assisting your management team with tracking ongoing job progress, keeping productivity optimized, and adjusting timelines if need be. Features of Actsoft applications like GPS Tracking and Timekeeping can even help you pinpoint areas of your employees’ workflows that could be further optimized for greater efficiency, like certain prohibited driving behaviors using company vehicles or instances of breaks taken too frequently.

With the power of our mobile resource management innovations, poise your organization for more reliable pacesetting, additional savings, and greater growth.

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05.21
2019

The Advanced Aspects of GPS Tracking in Encore

The GPS Tracking feature in Encore is a multifaceted tool that uses advanced solutions such as Breadcrumb Trails, Traffic Overlay, and Geofences to provide companies with ways to save. Each of these aspects do this by working to increase efficiency and security even further for businesses that employ a mobile workforce.

Breadcrumb Trails

Past routes that mobile employees have taken to job sites are recorded and presented on Encore’s map through Breadcrumb Trails. Any time a driver travels to a location during working hours, their business vehicle’s position is picked up and archived in the system’s memory. Company supervisors can then go back and review trip histories to enhance accountability and verify job completion.

Traffic Overlay

At the beginning of each work day, administrators in a company’s home office can also use Traffic Overlay to see near real-time congestion patterns on roadways. By identifying the most traffic-heavy routes to job sites prior to travel, companies can help their mobile employees avoid excessive idling, save time and fuel, and reach customer locations faster.

Geofences

Geofences help businesses improve fleet and asset security, employee accountability, and quality control, all at once. These are digital boundaries that can be custom constructed on Encore’s live view map around job sites in the field. Geofences are used in tandem with Alerts to electronically notify managers whenever an asset, employee, or vehicle enters or exits set perimeters, providing an extra layer of surveillance for their valuable equipment. In addition to better theft prevention, geofence monitoring helps organizations ensure that their workers are arriving to and leaving assignment destinations right on schedule.

These three aspects of GPS Tracking in Encore give companies like yours even more ways to save time and money. Through providing increased detail about your workforce’s daily routine, Breadcrumb Trails, Traffic Overlay, and Geofences can help you run a more effective operation.

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05.14
2019

Feature Study: ELD on Encore

Encore’s Electronic Logging Device (ELD) solution helps businesses in the transportation industry easily keep track of the information that they need to regularly document and report. Powered by VisTracks, our ELD application is a powerful tool that can automatically log important data regarding drivers’ active time behind the wheel.

Why is documentation important?

The Federal Motor Carrier Safety Administration (FMCSA) put in place Hours of Service (HoS) regulations that transportation companies must abide by, as a means of enhancing highway safety. HoS mandates set the total amount of time that commercial drivers can spend on the road before they’re required to rest, making documentation of these hours off critical for remaining in compliance.

Manually logging driver data takes time, isn’t always accurate, and doesn’t provide the detailed analytics that our ELD solution does. From Encore’s web portal, you can see reports of your truck drivers’ drive times and hours off, all from an integrated system that automatically captures and displays relevant data.

Benefits of ELD on Encore

ELD on Encore offers multiple benefits to transportation companies that can help them save both time and money. Costly fines can stem from HoS infractions; however, our ELD solution is able to provide your team with all the tools it needs to organize and automatically record its data, lowering your potential to incur regulatory fees like these.

Encore’s ELD solution uses a simple combination of hardware mounted into company vehicles and back end software to automatically document driver logs. This tandem consistently works to provide your drivers with extra time during daily working hours, allowing them to only focus on safe, efficient driving.

Actsoft is constantly developing new solutions to help transportation companies like yours enhance cost efficiency, improve safety, and save resources. Use our ELD solution to take the guesswork out of remaining in compliance with HoS mandates today.

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05.02
2019

3 Ways Actsoft Solutions Help Sustain Productivity

Employees are the driving force behind your team’s success. However, if there’s no accountability within your workforce, productivity can suffer, and end up doing damage to your company’s bottom line in the long run.

Actsoft solutions are built to provide your management with all the tools they need to know their workforces inside and out. By creating a clearer picture of what is happening in the field for supervisors to see, our applications deliver a user-friendly experience that works to keep accountability high. Here are three features of our solutions that help bolster productivity across your entire workforce.

GPS Tracking

The ability to track mobile employees during working hours enables businesses to ensure that their teams are in the right places at the right time. This is the first step in verifying that tasks are being completed efficiently. Our solutions’ GPS Tracking feature also extends to fleet management by allowing your managers to see work vehicle positions around the clock, ensuring that they’re always at proper locations.

Alerts

Whenever mobile employees travel using company vehicles to work sites, you can use Alerts to receive notifications about certain driving behaviors they may exhibit. Our solutions work in tandem with hardware that’s easy to install into your vehicles, giving you an electronic notice any time activities like excessive idling occur. If your vehicles are remaining stationary but their engines are left running, it can serve as a good indicator that your remote workers may be stalling on the job.

Job Dispatching

Communication as a whole should always be optimized within your business. Job Dispatching helps to foster better connectivity by allowing you to route the closest available employees to a new job site in the field. This feature helps to improve productivity by eliminating unnecessary trips to the office and serving as an easier, faster, and less costly way to reach new customers.

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04.17
2019

3 Ways Actsoft Solutions Provide Return on Investment

At Actsoft, our primary goal is to build solutions that offer your business the most possible return on investment. In engineering our Encore solution, we’ve managed to integrate multiple different features within a single application, providing mobile workforces like yours with necessary tools to gain maximum ROI. Here are three of the most important ways that our software products can help you see positive results on your bottom line.

Mileage

For companies that distribute fleet vehicles to their mobile employees, managing miles on the job can be a challenging task. By providing near real-time locations of business vehicles, as well as route histories, our solutions can help keep employee accountability strong when it comes to what your staff are using their work vehicles for. If even just 10 employees out of a team of 50 are taking the scenic route to a frequented job site, adding an extra three miles to each of their daily trips in the process, that can add up significantly. With an average gasoline price per gallon of $2.20, the total annual loss comes to almost $1,650 on fuel alone.

Using our GPS-enabled solutions, you can easily identify the most efficient routes for your mobile employees to take daily and verify that they’re following designated paths. Check out our interactive ROI calculator to see specific, achievable savings that your organization could net from reduced fuel expenditure.

Data entry

Data entry is a tedious task that, while necessary, can chew up excessive amounts of time during the course of a workday. Thanks to Actsoft’s Wireless Forms and integration, however, your team can save valuable resources by eliminating it entirely. Instead of having to translate paperwork to digital storage, use Wireless Forms to input data directly from the field and seamlessly integrate it with a number of third-party systems.

Efficiency-driven revenue

Our solution’s Timekeeping feature helps to reduce unnecessary drive time for mobile employees by allowing them to clock in and out remotely from a smartphone or tablet. Instead of having to drive to and from the office to register time-punches, your mobile employees can use that extra saved time to accomplish more tasks, driving revenue even higher for your business.

Return on investment is something that we specialize in at Actsoft. Use our solutions to generate ROI by discovering more about your mobile workforce’s daily operations.

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02.12
2019

How Sports Dynasties Are Similar to Elite Workforces

One thing that all sports dynasties have in common is that they’re dedicated to maintaining a standard of excellence every single season. Regardless of what sport they’re dominating year in and year out, a combination of elite talent, strong leadership from the coaching staff, and championship-level teamwork are the primary traits responsible for putting the team in a constant position of title contention.

Players on a dynastic team sustain this kind of success by buying in fully to a winning culture, holding themselves and their teammates accountable on a performance-by-performance basis. It’s no secret that it takes hard work to remain at the top, and the same can be said for the employees that comprise an elite mobile workforce.

While you’ve likely acquired all the talent needed to build a productive team, certain inefficiencies in communication and coordination can end up holding your workforce back from becoming the best version of itself possible. Actsoft’s business solutions are designed to help your team achieve and sustain an elite level of performance, so that it can remain a competitive force both now and for years to come.

Communicating on the fly with mobile employees is crucial when it comes to managing efficiently and empowering your staff. By using our solutions to redirect your workers and ensure that every task is being taken care of, you can enhance the reputability of your brand, serve your customers better, and even save money in the process. These benefits help to optimize your business and provide you with a consistent return on investment.

Just as every professional sports franchise has the goal of building an organization that wins championships, your company can use resources like ours to develop a winning team. With Actsoft solutions, kickstart a dynasty of efficiency for your mobile workforce, and help it ascend from an effective level to a truly elite one.

 

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02.05
2019

Using Encore’s Manager App While Traveling

At Actsoft, we know what a powerful asset mobility can be to today’s businesses. While you might not be able to be omnipresent at all your company’s different work sites, our flagship solution Encore now has an extra degree of portability with its Manager App tool, allowing you to manage multiple teams from virtually any location. Running an entire organization’s various tasks at once isn’t an easy feat, but it can be simplified with Manager App.

As a solution that’s truly tailored to the needs of a traveling administrator, Manager App brings all your desktop application’s features to the interface of a mobile device. Oversee your dispersed workforce if you’re away from business headquarters, and direct employees efficiently from the tap of a button. Manager App even allows you to gain insight and adjust your workforce on an international scale by allowing you to travel out of the country as needed, while still helping to keep you informed about things that are relevant to your business back home.

Benefits of Manager App

Enhance efficiency by using Manager App to direct while on the go. Unnecessary trips to the office can add up to losses of both time and money, and by taking your desktop application’s features with you, you’re able to reduce these costs and boost productivity. Receive near real-time updates when users fill out forms, optimize routes to job sites, and send out additional personnel to job locations from any position with Manager App. Eliminate the need to be tied down to a desktop computer to access certain features of the Encore application, thanks to the solution’s portability and seamless functionality.

Whether you’re localized or traveling abroad, it’s always important to ensure that operations for your business are continuing to run smoothly. Use Manager App to work smarter, not harder, and efficiently direct your team from a smartphone or tablet while you’re away from the office.

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