08.21
2019

Encore’s Capabilities During Mission-Critical Situations

When emergencies strike for a mobile workforce, the ability to retain connectivity is crucial. Organizations that are tasked with disaster recovery efforts in particular need ways to efficiently communicate more than ever when bandwidth is stretched thin and communication channels are limited. With the power of Encore, Actsoft’s premier solution, organizations can have an easier time directing their mobile employees, collecting data in the field, and restoring order during emergency situations.

Encore provides multiple ways for departments to send and receive data with their mobile employees through features like Wireless Forms, Job Dispatching, and Intra-Company Messaging; plus, the solution’s ability to operate over Wi-Fi and cellular networks alike gives your workforce the versatility it needs to stay in tune with itself during periods of connectivity shortage. Data collection is able to remain even more secure throughout the entire process with Encore Vault, our newest solution tier.

In addition to helping facilitate strong communication between the office and the field, Encore can provide your team with even more ways to increase its safety protocols through greater insight. Organizations in remediation services, the public sector, and waste collection can rely on our solution’s GPS Tracking functionality to see all aspects of their mobile workforces at once and keep their personnel safer through positional data that’s brought straight to their solution’s live view map. If an employee is injured on the job while performing work, their pinpointed location can be easily identified, allowing dispatchers to send out assistance to them quickly and efficiently.

Encore remains a valuable tool for organizations that are called upon during mission-critical situations because of its ability to enhance communication and visibility for their mobile workforces. With features for location monitoring, secure instant messaging, and versatile dispatching, your organization can be better prepared for the next emergency event and save time and money throughout the entire process.

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07.30
2019

What is Electronic Visit Verification (EVV)?

Technology is rapidly changing the ways that businesses in the healthcare industry reach and serve their patients. A relevant example of this is through Electronic Visit Verification (EVV), a type of system that helps companies document proof of their service delivered to patients. EVV is especially crucial for home healthcare providers with mobile medical staff as they make visits to clients in the field.

Aside from providing key returns like reduced paper costs, more secure data storage and transmission, and efficient workforce coordination, an EVV solution can help your healthcare organization remain in compliance with federal mandates, as healthcare companies will eventually be required to implement one, according to the 21st Century Cures Act. The implementation deadline is January 1, 2020, for Personal Care Services; Home Healthcare Services must have an EVV solution by January 1, 2023, in order to avoid fines and stay in regulation.

There are six key data elements that an EVV system must track: patient names, dates, locations, types of service performed, the home health provider’s name, and the start and finish times of care delivered. Recently, we released Encore Vault, a version of our flagship solution whose EVV options let you capture this information. Encore Vault contains even more features for enhanced security and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This new tier’s timekeeping- and scheduling-based options for EVV give healthcare companies like yours the flexibility they need to select a plan that works for them.

Benefits of Encore Vault include:

  • The ability to eliminate overbilling by pinpointing and logging visits
  • The ability to reduce insurance fraud and falsely filed invoices with GPS-tagged records
  • Enhanced worker safety
  • Timestamped trips by caregivers for accurate visit times
  • A highly secure messaging platform to communicate on

Unlike most lower price point EVV applications, Encore Vault also offers GPS Tracking as a complement to all of its proof of service delivery functionalities. See the near real-time positions of your mobile nurses and delivery people to verify that they’re at the correct locations, help them choose the most fuel- and time-efficient routes to patient homes, and increase workforce accountability using this intuitive feature. With our diverse EVV solutions, your organization can stay compliant and optimize its daily visit schedules through improved locational insight. Find out more today about what Encore Vault can do to help your healthcare company better serve its patients.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar