11.08
2019

Radio Waves and Data Security

If, like me, you have a propensity for following tech blogs, you may have heard about a recent snafu that occurred across the pond. The incident I’m referring to involves an amateur radio enthusiast who set up an automatic feed that picked up stray radio waves and converted these transmissions into text. This text was then displayed on a computer screen and its content was broadcast via webcam onto a live feed that was open to anyone who stumbled across it.

The biggest issue here: This setup was picking up messages from the pagers — yes, those seemingly archaic devices we all wanted back in the 90s still do exist — used by medical professionals and, as such, the information that was being recorded and transmitted included sensitive patient information from emergency ambulatory calls. Names, addresses, and injuries were being put on display for anyone to see.

Upon discovering this, the radio enthusiast’s internet provider was contacted and the user — who said he was unaware of the type of information that was actually being recorded and shared — ended the webcam feed. But who knows just how many patients had their personal information splashed across the page of an otherwise innocuous, automated web feed? And it begs another question: How many more patients will have their personal information broadcast over an unsecured network? The UK’s National Health Service said that medical facilities have until 2022 to convert from pagers to a more secure system. That’s a long time to wait for patient confidentiality!

Stateside, however, healthcare providers are governed by regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) of 1996. With HIPAA, patient confidentiality takes center stage. There are serious repercussions here if it’s discovered that a patient’s private information is leaked, including hefty monetary penalties.

Data security — particularly within the healthcare industry — is a big part of why we developed the Vault version of our Encore solution. With Encore Vault, you get a solution with end-to-end data encryption that guarantees all information recorded is fully secure while at rest and when being transmitted to the home office. We even enlisted a neutral third-party company to verify that our software meets the standards of HIPAA compliance.

Whether you’re an at-home care provider and simply need a secure digital form that allows you to satisfy the requirements of Electronic Visit Verification (EVV) as mandated by the 21st Century Cures Act, or you need the benefits that come with the more robust, complete version of our software — which includes Job Dispatching, Timekeeping, near real-time GPS Tracking, and much more — we can help bring greater efficiency to your company while keeping all of your important information leak-free.

Don’t let your healthcare company become a front-page headline for all the wrong reasons. Give us a call and let’s chat about the ways Encore Vault can boost your efficiency and keep your private information secure.

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03.27
2019

Actsoft and HIPAA Compliance

Actsoft is pleased to announce its compliance with the Health Insurance Portability and Accountability Act (HIPAA). We’ve realized the need that organizations in the healthcare industry have to keep sensitive health information secure; in turn, our company has taken steps to ensure that we are able to provide a solution that’s tailored to their necessities.

By enhancing our security levels even more and having our dedicated team of employees undergo extensive training on HIPAA requirements, organizations can rest assured that we’re able to effectively help them keep the Personal Health Information (PHI) of their patients safe. While our solutions have always been able to help businesses of nearly any industry increase their efficiency and productivity, we will soon be able to assist healthcare companies in particular better than ever with Electronic Visit Verification (EVV) and encrypted PHI storage.

The milestone of becoming HIPAA-compliant is a huge step into the future for our organization and is just one of the many goals we’ve accomplished during the process of fulfilling our team’s vision for 2019. Stay tuned for specific launch dates regarding our line of HIPAA-compliant solutions for businesses in the healthcare industry.

Have any questions on how Actsoft can help you?

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11.27
2018

Stocks, Assets, and Work Site Tracking

For many investors, it’s a common belief that maintaining a diverse financial portfolio is an effective way to minimize risk. To those who follow this strategy, the idea is that holding stocks in multiple different sectors can potentially offset some of the losses that would’ve arisen from having placed all their chips on a single failing investment. Their ownership of shares in a wide array of other better-performing investments may serve as a buoy to the negatives that they’ll inevitably encounter when trading.

That being said, it should come as no surprise that purchasing shares of stocks always carries a certain measure of risk with it, as past returns will never guarantee future market results. However, the potential of compounding interest still entices investors to put their money into the market, and weigh its risks accordingly.

Physical assets that your company might own such as equipment, cargo, and fleet vehicles are all just as much valuable investments as they are functional tools, and with Actsoft solutions, they can be shielded from risk. Features of our software like GPS Tracking and Alerts help your team thoroughly manage its materials, and use them more efficiently in the field by detailing their near real-time locations. Any time you’re unsure of where a particular asset is located, simply open up your Actsoft application and pinpoint it.

Take asset security a step further with Geofences, another feature of our products. Using Geofences, you can draw boundaries around job zones on your solution’s live view map, and monitor any entries or exits of the perimeter by your team’s tracked equipment. Alerts keep administrators informed of work site activity on the fly, and help them verify that company tools are being used properly around the clock.

Never leave the assets that your business requires to chance with our solutions. Once risk has been eliminated from the picture of equipment security, retain peace of mind while your tools are dispersed, and allow some of the most accurate tracking technology available to start saving you money.

Have any questions on how Actsoft can help you?

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10.04
2018

Industry Spotlight: Actsoft Solutions in Professional Service

Conveying a brand of expertise is vital in the professional service industry. Professionalism must be marketed as an essential ingredient of business, particularly for companies that deal in realty, security, or insurance, as it fortifies trust, something that inevitably leads to customer loyalty.

Actsoft takes pride in developing solutions that help businesses enhance the efficiency and positive image of companies to consumers. Using our digital tools, send a message of professionalism every single time your organization interacts with clients, and organize your team’s processes with ease.

Enhancing your organization with Encore

Branding matters, regardless of what type of service your company provides. With Actsoft’s Encore solution, your professional service business can create a customized management application of its own, complete with personalized logos and hand-selected color combinations to match your company’s aesthetic. On the functionality side, Encore bridges the gaps between your remote employees’ mobile devices and your office’s desktop computers, connecting the field to headquarters seamlessly. Select only the features and modules that specifically fit your business’s needs, and direct your mobile workforce effortlessly.

Wireless Forms

With Wireless Forms, you can create custom digital versions of all of your company’s documents, and have remote employees fill them out using mobile devices. This feature simplifies the process of form completion through decision logic, which only presents relevant fields of the document to fill out, based on an employee’s previous answers. Form Workflows, a new addition to Wireless Forms also empowers your team to work together by letting specific users complete portions of a wireless form, and then send it electronically from one person to another until it’s finished. Save time, money, and resources using the power of this tool, while fostering the consistency of your brand as well.

Mobile Timekeeping

Fulfilling the needs of customers remains a high priority for any service-providing company. Mobile Timekeeping helps your remote staff reach clients quicker than ever, by allowing them to clock in directly from the field using a smartphone or tablet. Through accurate timesheets and shortened response times to customers, you can further standardize your company’s operations, help your team buy in even more to a culture of professionalism, and save money by reducing unnecessary overtime hours.

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08.29
2018

Industry Spotlight: Actsoft Solutions in Agriculture

Agriculture has remained essential to human existence over the course of history. As society has developed, the process of growing and harvesting crops has become even more efficient than ever before, thanks to developments in technology over time which have helped this particular industry expand in terms of both volume and future potential. Farming is also an industry that’s proving to be more and more crucial as the world’s populace continues to increase. Still, it’s no easy feat to coordinate and provide a constant supply of food internationally.

To help facilitate this vertical’s around-the-clock processes, Actsoft solutions are here to provide practical applications for better operations management. These three features of our business solutions in particular are some of the most crucial for companies in the industry of agriculture, primarily due to their ability to enhance efficiency and keep valuable equipment in the field safe.

Asset Tracking

With Asset Tracking, farming businesses can keep tabs on the positions of important tools such as harvesting equipment and transportation supplies at virtually any time of the day. Collecting and distributing huge portions of crops in today’s age requires the use of heavy machinery to accomplish, and often times that heavy machinery isn’t cheap. Keep your agriculture company’s assets and equipment safeguarded 24/7 by using Asset Tracking to monitor them via GPS technology.

Wireless Forms

As another addition to the repertoire of the modern workforce, Wireless Forms’ applications in farming are frequently underestimated. Use this feature to streamline information flows on a digital scale, and complete documents such as orders, equipment repair forms, and data logs about harvest yields without having to deal with the inconveniences of paper.

Alerts

Alerts are able to add further security to assets by sending automatic notifications to property owners if a piece of equipment is moved without their authorization. In certain cases, Alerts is a feature that can also enable farmers to prolong the lifespan of their vehicular equipment by reminding them whenever routine maintenance needs to be performed. Through intelligent reporting, this capability helps agriculture businesses save on their bottom line by helping to reduce instances of equipment loss, and prevent cases of possible damage from occurring.

Have any questions on how Actsoft can help you?

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08.07
2018

Encore Updates: Manager App, Security Enhancements, and More

At Actsoft, we’re constantly creating new ways to advance the power of our business solutions, and our latest product update is just another example of how we’re continuing to elevate the bar in both telematics and workforce management alike. Here’s everything that our latest release has to offer to users of Encore, our flagship solution.

Manager App

This new feature is designed to bring an extra measure of versatility to your mobile operations. With our Manager App, your company’s administrators can view the near real-time locations of dispersed employees and assets from a mobile device, eliminating any need for them to be tied down to a desktop computer. The Manager App view is directly accessible from within Encore’s mobile application, and it’s a powerful way to stay in touch with your workforce while on the go.

GPS APIs

Your company’s developers are now able to access important locational data, and then integrate it with third-party systems such as GIS or weather mapping software. By providing another avenue of consolidation to the way your business manages its information, experience even greater efficiency when it comes to managing and analyzing the GPS positions of your employees.

Don’t have on staff developers? Let our Professional Services Team help you integrate Encore data with your existing software.

Tracking Schedules

We’ve recently engineered features that help your company comply better with union concerns about tracking employees outside of working hours. Using GPS tracking schedules, feel free to set specific time periods for when tracking will occur, aligning them to fit with the shift times of mobile workers. The Encore application can also easily be set to monitor worker positions only while they’re clocked in, allowing management to further respect of the privacy of staff members when they’re not at work.

Traffic Overlay

Reduce the negative impacts of roadway congestion on your team’s operations with Traffic Overlay. When dispatching mobile employees to job locations, use this feature to monitor traffic patterns on the fly, and strategically pick the best routes for your drivers to take.

Additional Alerts

Instances of logins and logouts of the Encore application by employees can now trigger alerts to administrators. Any time the Encore application is launched or crashed on a mobile device, supervisors will also be made aware, and they’re now able to know when an employee disables or enables the GPS Tracking feature on a handset via digital notifications.

With all of these exciting new updates to our Encore solution, go forward with a revamped application that provides continual peace of mind regarding your mobile workforce’s routine operations. Save your business time, money, and resources with our latest host of improvements leading the way.

Have any questions on how Actsoft can help you?

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