09.18
2019

Five Supported Types of Integration with Actsoft

The versatility that our solutions provide is a powerful resource for companies with mobile workforces. By having compatibility with many third-party systems, our Encore solution makes it simple for your team to stay adaptable during daily operations and sync data collected by it* with many of the existing software types your business already uses. Integration between our solution and outside ones is possible with five kinds of API data:

Orders

Historical records of instructions you dispatched to your workforce can be accessed from your Actsoft solution’s API and synced with some third-party systems. Review and integrate past directives issued to your team for quality control, proof of service, and checklist verification purposes.

Client and User Lists

Keep better track of customer totals with user list integrations. Your clientele is essential to successful operations; use API integration to retain detailed logs of all users involved with your company.

GPS Positions

Past locations of employees, assets, and fleet vehicles can all be called up whenever you need them by accessing the Actsoft API. Sync GPS data with anything from weather maps to Esri GIS systems to better understand your workforce’s resiliency, spatial analytics, and historical dispersion.

Form Data

Using our Encore solution to create custom digital versions of all your company’s documents provides your company with a cleaner, faster, and more cost-effective way to process its information. You can then integrate this data with many alternative software types for simpler, more consolidated storage.

Timesheet Data

QuickBooks and Kronos are a couple examples of solutions that are compatible with Encore’s Timekeeping feature. When your remote employees clock in or out from their mobile devices while in the field, their timesheet information is stored within the Actsoft API, making it easy to be synced. Save time and money by eliminating manual entry entirely while trying to merge payroll or accounting systems with data from Encore.

*API integration is only supported on the Ultimate tier of our Encore solution.

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11.13
2018

The Benefits of Integrated Technology

The businesses of today rely on technology to power their workforces, especially if they’re mobile. Without solutions for managing remote operations, it’s difficult for companies to optimize efficiency and maintain a competitive advantage over other organizations in their industry. The problem, however, lies in the fact that these businesses often times use multiple different applications to handle their various inefficiencies. In doing so, they can end up paying much more for a laundry list of different software licenses, and still not have the same kind of control that a single, end-to-end business application would provide them with. Instead of buying a wireless forms solution, a tracking solution, a dispatching solution, and a timekeeping solution, why not just acquire one that includes all four, plus even more tools to make your business thrive?

At Actsoft, we realize that today’s companies need solutions that don’t add more guesswork and unnecessary costs to their daily processes. That’s why we’ve created Encore, our flagship application for data collection and business management. With Encore, you’ll be able to seamlessly integrate your remote staff’s mobile business devices with your organization’s desktops, and manage from the convenience of an all-in-one solution. Reap benefits like these as a result of integrating your business’s technology, through our most intuitive application’s potential.

Stronger Connectivity

Integration naturally bridges gaps in communication, making connecting with your team easier than ever to do. Encore’s Dispatching and Messaging features provide a seamless environment for effective, on the fly communication, and establish links between the handsets of mobile employees and your office’s backend systems. Save time and money by efficiently rerouting staff as need be, and getting crucial instructions to them quickly.

Accessibility

What more could your business accomplish if it had nearly instant, yet secure access to the valuable data it’s gathered from the field? Integrating technology allows your mobile operations to succeed, and provides your home base with all of the information it requires more efficiently. Wireless Forms on Encore lets you easily create digital copies of all of your business’s most important documents, and enables your employees to submit forms from the field. In doing this, supervisors have faster access to analytics, and can make data-driven decisions for saving revenue, and smarter resource allocation.

Consolidation

Reduce the amount of different solutions your business uses with Encore. As an all-in-one application, it can help your company save, centralize its information, and simplify the ways that it manages. Learn more about how Encore can help you integrate and enhance your business today.

Have any questions on how Actsoft can help you?

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10.04
2018

Industry Spotlight: Actsoft Solutions in Professional Service

Conveying a brand of expertise is vital in the professional service industry. Professionalism must be marketed as an essential ingredient of business, particularly for companies that deal in realty, security, or insurance, as it fortifies trust, something that inevitably leads to customer loyalty.

Actsoft takes pride in developing solutions that help businesses enhance the efficiency and positive image of companies to consumers. Using our digital tools, send a message of professionalism every single time your organization interacts with clients, and organize your team’s processes with ease.

Enhancing your organization with Encore

Branding matters, regardless of what type of service your company provides. With Actsoft’s Encore solution, your professional service business can create a customized management application of its own, complete with personalized logos and hand-selected color combinations to match your company’s aesthetic. On the functionality side, Encore bridges the gaps between your remote employees’ mobile devices and your office’s desktop computers, connecting the field to headquarters seamlessly. Select only the features and modules that specifically fit your business’s needs, and direct your mobile workforce effortlessly.

Wireless Forms

With Wireless Forms, you can create custom digital versions of all of your company’s documents, and have remote employees fill them out using mobile devices. This feature simplifies the process of form completion through decision logic, which only presents relevant fields of the document to fill out, based on an employee’s previous answers. Form Workflows, a new addition to Wireless Forms also empowers your team to work together by letting specific users complete portions of a wireless form, and then send it electronically from one person to another until it’s finished. Save time, money, and resources using the power of this tool, while fostering the consistency of your brand as well.

Mobile Timekeeping

Fulfilling the needs of customers remains a high priority for any service-providing company. Mobile Timekeeping helps your remote staff reach clients quicker than ever, by allowing them to clock in directly from the field using a smartphone or tablet. Through accurate timesheets and shortened response times to customers, you can further standardize your company’s operations, help your team buy in even more to a culture of professionalism, and save money by reducing unnecessary overtime hours.

Call (888) 732-6638 or Receive a Live Webinar

 

08.07
2018

Encore Updates: Manager App, Security Enhancements, and More

At Actsoft, we’re constantly creating new ways to advance the power of our business solutions, and our latest product update is just another example of how we’re continuing to elevate the bar in both telematics and workforce management alike. Here’s everything that our latest release has to offer to users of Encore, our flagship solution.

Manager App

This new feature is designed to bring an extra measure of versatility to your mobile operations. With our Manager App, your company’s administrators can view the near real-time locations of dispersed employees and assets from a mobile device, eliminating any need for them to be tied down to a desktop computer. The Manager App view is directly accessible from within Encore’s mobile application, and it’s a powerful way to stay in touch with your workforce while on the go.

GPS APIs

Your company’s developers are now able to access important locational data, and then integrate it with third-party systems such as GIS or weather mapping software. By providing another avenue of consolidation to the way your business manages its information, experience even greater efficiency when it comes to managing and analyzing the GPS positions of your employees.

Don’t have on staff developers? Let our Professional Services Team help you integrate Encore data with your existing software.

Tracking Schedules

We’ve recently engineered features that help your company comply better with union concerns about tracking employees outside of working hours. Using GPS tracking schedules, feel free to set specific time periods for when tracking will occur, aligning them to fit with the shift times of mobile workers. The Encore application can also easily be set to monitor worker positions only while they’re clocked in, allowing management to further respect of the privacy of staff members when they’re not at work.

Traffic Overlay

Reduce the negative impacts of roadway congestion on your team’s operations with Traffic Overlay. When dispatching mobile employees to job locations, use this feature to monitor traffic patterns on the fly, and strategically pick the best routes for your drivers to take.

Additional Alerts

Instances of logins and logouts of the Encore application by employees can now trigger alerts to administrators. Any time the Encore application is launched or crashed on a mobile device, supervisors will also be made aware, and they’re now able to know when an employee disables or enables the GPS Tracking feature on a handset via digital notifications.

With all of these exciting new updates to our Encore solution, go forward with a revamped application that provides continual peace of mind regarding your mobile workforce’s routine operations. Save your business time, money, and resources with our latest host of improvements leading the way.

Have any questions on how Actsoft can help you?

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06.11
2018

Protecting Your Equipment with Innovative Software

For many businesses, the security of high-value equipment is essential to making sure that operations run smoothly on a routine basis. One particular cause for concern, however, is how exactly these important and often costly assets are being kept safe during non-working hours.

While mobile employees are in the field, it’s easy to keep tabs on the equipment they’re using in near real-time with the assistance of an adequate solution. But what happens to the tools a workforce uses once its workers have clocked out for the day? How exactly are these assets being protected against theft, misuse, and damages?

With Actsoft, ensure that your valuable tools are being safely monitored around-the-clock using features of our applications such as Geofences, Alerts, and GPS Tracking. On our solutions’ live view maps, the positions of precious equipment like fleet vehicles and company-owned mobile devices are all plotted and can be checked in near real-time. Geofences are customizable, and designate the boundaries for remote work zones on the live view map. Any time an asset enters or exits these boundaries during specified times, notifications will be sent back to a company’s in-office team, keeping them always informed.

Businesses like Gardner-Watson Decking use Actsoft to monitor the whereabouts of their dispersed equipment on a daily basis. Through effective tracking and strong workforce transparency, they’ve been able to witness significant return on investment.

“We have had a vehicle stolen, and we’ve been able to track it and have the police respond to it within approximately 30 minutes of knowing the truck was stolen,” said Rick Vassallo, chief financial officer and vice president of operations at Gardner-Watson Decking. “We got one hundred percent of our equipment back, minor damage to the vehicle. So, a fifty or sixty thousand-dollar equipped truck is a huge savings.”

Consider letting Actsoft help your business retain and maintain its high-value equipment today. With a vast array of specialized solutions available, we can help you gain peace of mind and greater knowledge regarding the security of your company’s essential assets.

Have any questions on how Actsoft can help you?

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06.05
2018

Three Essential Tips for Improving Time Management

Time is the one of the few resources that can’t ever be gained back once it’s been spent.

This statement particularly resonates in the workplace setting, where optimized productivity and the acquisition of true efficiency are essential to success. Because abundant surpluses of wasted time can be detrimental to high motivation, ensuring that your company’s time management skills are adept is vital.

Every single second that passes by is a moment that’s filled with opportunity, and by making the most out of the time you spend in the workplace, you can even gain more out of your leisure time away from the office. It’s a reciprocal relationship, as coming back to work from a vacation recharged and refocused also can assist you with sustaining long-term productivity at work. Here’s three tips that may help you enhance the effectiveness of your time management skills.

Work smarter, not harder.

There’s a fine line between cutting corners and working efficiently. When completing daily tasks during the workday, finding ways to consolidate and multi-task, while also ensuring that each job is being done to a satisfactory level is key. Accessing the right resources from the get-go before completing a project is a surefire way to make sure that your productivity won’t suffer later on, and that your workforce will remain firing on all cylinders. If there’s a way to simplify a task without compromising on the quality of work being done, it’s usually a smart idea to do so.

Schedule accordingly.

While too much rigidity in scheduling can actually become a deterrent to improved time management, crafting a flexible outline of weekly tasks, deadlines, and meetings can help you sharpen your punctuality. This extends beyond the scope of the workplace as well. When planning a vacation, it’s wise to have some concrete, scheduled events on the itinerary, but make sure you don’t overbook. The whole point of a getaway is to relax, and stressing over getting to certain events at every hour of every day can wear thin quick. In short, plan as much as you can ahead of time, but leave some room for the unexpected.

Use tools to help you manage time and improvise better.

Technology has always been centered on making life easier, and as time progresses, our reliance on it continues to increase. With Actsoft’s solutions, your company can truly optimize its productivity, helping you save time, money, and resources. Some of our digital tools like Mobile Timekeeping and Job Dispatching can help you ensure that your mobile employees are maximizing their time while in the field. This tandem of features allows them to clock-in directly from mobile devices and receive updates about new work orders in near real-time. GPS Tracking from Actsoft also provides the ability to monitor remote employees, so you can verify your workers’ respective locations while they’re dispersed at different job sites.

Improved time management is key to optimized margins, a healthy bottom line, and ultimate customer satisfaction. With Actsoft, your workforce can enhance its productivity on an hourly basis, helping you gain the most out of each and every minute that your business is operating.

Have any questions on how Actsoft can help you?

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