03.11
2019

Feature Study: Job Dispatching on Encore

To continue our series of feature studies, next we’ll look at Encore’s Job Dispatching feature, and what it can do for businesses of any size. This aspect of the solution helps employees make the most of their time in the field during working hours by making communication and team coordination easier to accomplish.

Administrators at company headquarters can use Job Dispatching to reroute mobile staff on the fly. They’re able to see the near real-time positions of workers in the field and direct the nearest ones with open availability to new tasks. In addition to strengthening connectivity, this feature helps businesses save money by helping them improve time management. Making efficient use of the hours in a typical workday is a balancing act, and it’s one that directly impacts productivity. By using Job Dispatching to direct, change workflows, and stay in contact with mobile employees, businesses with remote workforces can ensure that their scheduling remains optimized.

If your employees are able to reach new work locations quicker, customer satisfaction can also increase. Job Dispatching works in tandem with GPS Tracking to make finding and sending out the nearest available worker simpler, allowing them to accelerate their response times to new tasks. Use these features together to help enhance the reputation of your brand to customers even more, while potentially increasing revenue at the same time.

The task of communicating out new instructions effectively to remote workers can be difficult if the right tools aren’t being used, but for all things mobile resource management, there’s Job Dispatching on Encore. See how this feature can help companies like yours today with a free live demo.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

02.20
2019

3 Ways Encore’s Traffic Overlay Feature Benefits Businesses

At Actsoft, we’re constantly pushing the boundaries of what our applications can do so you can continue to witness high returns on investment. We do this by adding capabilities on a quarterly basis and rolling out enhancements to our application that refine the power of our existing features, creating new ways for you to improve your business plan.

Traffic Overlay is an enhancement we recently made to Encore’s GPS Tracking feature. Providing color-coded glimpses into near real-time traffic patterns, Traffic Overlay helps your supervisors identify and plan for drivers to take routes that are least affected by roadway congestion. Here are some of the key benefits this tool can provide to businesses like yours:

Less idle time

Use Traffic Overlay to reduce the amount of idle time that your company’s drivers must deal with by having them avoid high congestion areas, whenever it may be possible. As sitting idle in traffic takes a toll on the long-term performance of your vehicles and puts unnecessary stress on your remote employees, keeping your fleet mobile can improve equipment longevity and the mental health of your staff.

Faster response times

The time of both your employees and customers is valuable, especially during critical situations. Use Traffic Overlay to enhance punctuality across your workforce and fulfill the needs of your clientele faster, on average. Dispatchers can use the feature to see what routes are clearest, helping field employees get to the job sites they need to be at quickly.

Lower fuel costs

It’s obvious that a 30-minute drive with open roadways is going to burn less gasoline than an hour-long trip spent mostly in bumper-to-bumper traffic. When played out over the course of a year, this disparity can cause your business’s fuel costs to soar if the most efficient routes aren’t being selected beforehand. Traffic Overlay allows your team to increase its savings by displaying congestion levels in near real-time, making it easy to pick routes that are optimal.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar