08.21
2019

Encore’s Capabilities During Mission-Critical Situations

When emergencies strike for a mobile workforce, the ability to retain connectivity is crucial. Organizations that are tasked with disaster recovery efforts in particular need ways to efficiently communicate more than ever when bandwidth is stretched thin and communication channels are limited. With the power of Encore, Actsoft’s premier solution, organizations can have an easier time directing their mobile employees, collecting data in the field, and restoring order during emergency situations.

Encore provides multiple ways for departments to send and receive data with their mobile employees through features like Wireless Forms, Job Dispatching, and Intra-Company Messaging; plus, the solution’s ability to operate over Wi-Fi and cellular networks alike gives your workforce the versatility it needs to stay in tune with itself during periods of connectivity shortage. Data collection is able to remain even more secure throughout the entire process with Encore Vault, our newest solution tier.

In addition to helping facilitate strong communication between the office and the field, Encore can provide your team with even more ways to increase its safety protocols through greater insight. Organizations in remediation services, the public sector, and waste collection can rely on our solution’s GPS Tracking functionality to see all aspects of their mobile workforces at once and keep their personnel safer through positional data that’s brought straight to their solution’s live view map. If an employee is injured on the job while performing work, their pinpointed location can be easily identified, allowing dispatchers to send out assistance to them quickly and efficiently.

Encore remains a valuable tool for organizations that are called upon during mission-critical situations because of its ability to enhance communication and visibility for their mobile workforces. With features for location monitoring, secure instant messaging, and versatile dispatching, your organization can be better prepared for the next emergency event and save time and money throughout the entire process.

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08.13
2019

What a Company Mission Statement Should Accomplish

As we’ve discussed in previous posts, effective communication is essential to success in the world of business. How your message comes across to both prospective customers and your internal team alike matters, and perhaps one of the best ways to send a powerful and meaningful one to all is through a thoughtful mission statement that sticks. Your organization’s mission statement should:

Unite the company toward a common goal

One crucial benefit of a good mission statement is its ability to get everyone on the same page internally. The primary purpose of your organization should be carefully reflected in the diction used within the statement, and it should also be readily available to employees, especially those who interact with customers on a daily basis. Another important thing to do is to welcome feedback from all of your staff regarding the message. This helps to ensure that everyone is onboard, ready to start collectively moving in the direction that company leadership has outlined. Requesting input can even foster more effective collaboration amongst your personnel once the statement’s concept has been established.

Provide an accurate, professional description of your corporate identity to customers

Start with an identification process that considers everything your organization does, and then try to whittle it down into a few simple statements. What is your corporate identity? Asking this question first can help your team pinpoint the sheer scope of everything your company hopes to provide to its customers, and then find greater clarity when going about formulating the best way to convey that to them.

Express the values that your organization upholds in a concise but powerful manner

Above anything else, make sure your team’s mission statement encompasses your business’s key principles and ethics points. However, try to keep brevity and consistency in mind when beginning to compose the statement, especially when including your company’s values. Too many words or unrelated ideas can be confusing, defeating the purpose of having a mission statement in the first place. Lastly, verify that the message passes compliance with any and all branding guidelines as a final litmus test before publishing. With these tips in mind, feel free to craft a renewed mission statement that offers a fresh new perspective and refocused company vision for your team heading into the second half of the year.

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07.30
2019

What is Electronic Visit Verification (EVV)?

Technology is rapidly changing the ways that businesses in the healthcare industry reach and serve their patients. A relevant example of this is through Electronic Visit Verification (EVV), a type of system that helps companies document proof of their service delivered to patients. EVV is especially crucial for home healthcare providers with mobile medical staff as they make visits to clients in the field.

Aside from providing key returns like reduced paper costs, more secure data storage and transmission, and efficient workforce coordination, an EVV solution can help your healthcare organization remain in compliance with federal mandates, as healthcare companies will eventually be required to implement one, according to the 21st Century Cures Act. The implementation deadline is January 1, 2020, for Personal Care Services; Home Healthcare Services must have an EVV solution by January 1, 2023, in order to avoid fines and stay in regulation.

There are six key data elements that an EVV system must track: patient names, dates, locations, types of service performed, the home health provider’s name, and the start and finish times of care delivered. Recently, we released Encore Vault, a version of our flagship solution whose EVV options let you capture this information. Encore Vault contains even more features for enhanced security and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This new tier’s timekeeping- and scheduling-based options for EVV give healthcare companies like yours the flexibility they need to select a plan that works for them.

Benefits of Encore Vault include:

  • The ability to eliminate overbilling by pinpointing and logging visits
  • The ability to reduce insurance fraud and falsely filed invoices with GPS-tagged records
  • Enhanced worker safety
  • Timestamped trips by caregivers for accurate visit times
  • A highly secure messaging platform to communicate on

Unlike most lower price point EVV applications, Encore Vault also offers GPS Tracking as a complement to all of its proof of service delivery functionalities. See the near real-time positions of your mobile nurses and delivery people to verify that they’re at the correct locations, help them choose the most fuel- and time-efficient routes to patient homes, and increase workforce accountability using this intuitive feature. With our diverse EVV solutions, your organization can stay compliant and optimize its daily visit schedules through improved locational insight. Find out more today about what Encore Vault can do to help your healthcare company better serve its patients.

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07.09
2019

Our Purpose at Actsoft

At Actsoft, our purpose is to do more than just create and support innovative business software. Our solutions are designed to help deliver the most possible return on investment to your company, giving it new ways to learn more about its field operations. By bringing your workforce’s various aspects closer together, Actsoft applications help connect, enhance, and organize how you can coordinate your mobile employees.

In addition to improving workforce management, our solutions collect and report useful data about how your employees are performing their jobs away from the office. With detailed reports that can be scheduled or produced at will, administrators can see intuitive graphs about driving behaviors and time spent at job sites to fine-tune their business practices.

“Actsoft’s purpose is to help businesses run more efficiently, productively, and profitably by leveraging our software solutions,” said Kevin Thigpen, Actsoft’s chief operating officer. “We empower customers by providing them with information on a near real-time basis, allowing them to proactively make business decisions that are more informed.”

The capability to run reports on the fly is one of the most powerful features that our products offer. Managers within a company can receive near real-time analytics about how things are going in the field, enabling them to craft better strategies during time-crucial situations. This feature ultimately adds an extra element of versatility to a workforce, providing additional ways to save in the process.

All of our solutions’ intuitive features work together to increase potential for organizations of any size. This defines our vision for our customers: to help them grow their businesses through greater savings, better communication, and stronger insight.

“We hope to build solutions that help customers evolve their business using the latest and greatest technology,” said Thigpen. “Our software delivers value through the vital information it collects and provides to our customers daily.”

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04.24
2019

The Benefits of Spring Cleaning

If cleanliness is next to godliness, then the changeover from winter to spring is a very important time of year. Spring cleaning gives us all a chance for a fresh start. Organizing your home or office can give you a blissful feeling.

Not only does organization free up space and create a good feeling; being organized can also improve productivity. According to the Small Business Chron, having structure in a company can lead to how efficiently it runs. Communication is especially key to fostering creativity and growth in a working environment.

Literal organization and cleanliness are huge, too. It’s proven that eliminating clutter can make your workforce better. A study conducted by researchers at Princeton University’s Neuroscience Institute concluded that working in an environment with disorder negatively affects focus and workflow. This means a messy office riddled with paperwork and work orders is a nightmare for companies looking to run a smooth operation.

At Actsoft we know of a way to get rid of the clutter and improve efficiency: consolidation. We’re not all neat freaks who have everything alphabetized and organized by size, shape, color, and date. But with Wireless Forms, you can turn all of those paper forms into an electronic form that can be accessed from a mobile device, filled out with ease, sent back and forth from employees to management, and stored without the need for a room full of filing cabinets.

Wireless Forms is a slick solution that is easy to use. Simply use its web-based form generator to create an online version of existing forms, send them to employees, and then save space, trees, and money by cutting out the paper. Wireless Forms is perfect for replacing work orders. They can also be used to keep inventory and make receipts for customers. Plus it comes with a reporting feature to let companies keep track of vital company information.

Spring cleaning allows us a fresh start to the new year; to leap forward and head in the right direction in 2015. Don’t miss the opportunity to make your business more efficient and organized. After all, cleanliness is next to godliness.

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04.17
2019

3 Ways Actsoft Solutions Provide Return on Investment

At Actsoft, our primary goal is to build solutions that offer your business the most possible return on investment. In engineering our Encore solution, we’ve managed to integrate multiple different features within a single application, providing mobile workforces like yours with necessary tools to gain maximum ROI. Here are three of the most important ways that our software products can help you see positive results on your bottom line.

Mileage

For companies that distribute fleet vehicles to their mobile employees, managing miles on the job can be a challenging task. By providing near real-time locations of business vehicles, as well as route histories, our solutions can help keep employee accountability strong when it comes to what your staff are using their work vehicles for. If even just 10 employees out of a team of 50 are taking the scenic route to a frequented job site, adding an extra three miles to each of their daily trips in the process, that can add up significantly. With an average gasoline price per gallon of $2.20, the total annual loss comes to almost $1,650 on fuel alone.

Using our GPS-enabled solutions, you can easily identify the most efficient routes for your mobile employees to take daily and verify that they’re following designated paths. Check out our interactive ROI calculator to see specific, achievable savings that your organization could net from reduced fuel expenditure.

Data entry

Data entry is a tedious task that, while necessary, can chew up excessive amounts of time during the course of a workday. Thanks to Actsoft’s Wireless Forms and integration, however, your team can save valuable resources by eliminating it entirely. Instead of having to translate paperwork to digital storage, use Wireless Forms to input data directly from the field and seamlessly integrate it with a number of third-party systems.

Efficiency-driven revenue

Our solution’s Timekeeping feature helps to reduce unnecessary drive time for mobile employees by allowing them to clock in and out remotely from a smartphone or tablet. Instead of having to drive to and from the office to register time-punches, your mobile employees can use that extra saved time to accomplish more tasks, driving revenue even higher for your business.

Return on investment is something that we specialize in at Actsoft. Use our solutions to generate ROI by discovering more about your mobile workforce’s daily operations.

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02.26
2019

Feature Study: Wireless Forms on Encore

Encore’s Wireless Forms feature is among one of our solution’s most practical tools for companies of any size, and the benefits of implementing it reach far beyond just increased convenience. As a wide-ranging feature that helps businesses like yours save both time and money, Wireless Forms makes mobile workforces more efficient through decision logic, reduced errors, and smarter usage of resources.

Decision logic

With decision logic, you’re able to build custom digital versions of all your organization’s documents, and guide employees through the form completion process with ease. Instead of presenting fields to fill out that are irrelevant, decision logic only displays required fields based on the previous answers of those who are filling out the form. By eliminating irrelevancy from the mix when it comes to submitting documents, this feature of Wireless Forms helps to speed up operations.

Reduce errors

Issues with form data accuracy can prove to be costly, especially when it comes to tasks like taking inventory. Illegible handwriting or miscalculated totals both pose problems to efficiency by requiring extra time to fix, and in digitizing your paper forms, errors like these can be largely reduced. Wireless Forms can also be set up to calculate totals automatically whenever numbers are entered into certain portions of a form, saving time while keeping documents accurate.

Save money

By lowering the amount of paper your company uses, Wireless Forms on Encore can help your organization save revenue in multiple areas. Transportation costs for delivering paper forms back to the office often cause more damage to company budgets than administrators may realize, and a reduction in expenses from storing and using paper also helps to conserve extra revenue for your business.

Wireless Forms is just one of the many business tools that Encore includes in its robust package of features. Start saving your company time and money by going paperless today.

Have any questions on how Actsoft can help you?

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02.05
2019

Using Encore’s Manager App While Traveling

At Actsoft, we know what a powerful asset mobility can be to today’s businesses. While you might not be able to be omnipresent at all your company’s different work sites, our flagship solution Encore now has an extra degree of portability with its Manager App tool, allowing you to manage multiple teams from virtually any location. Running an entire organization’s various tasks at once isn’t an easy feat, but it can be simplified with Manager App.

As a solution that’s truly tailored to the needs of a traveling administrator, Manager App brings all your desktop application’s features to the interface of a mobile device. Oversee your dispersed workforce if you’re away from business headquarters, and direct employees efficiently from the tap of a button. Manager App even allows you to gain insight and adjust your workforce on an international scale by allowing you to travel out of the country as needed, while still helping to keep you informed about things that are relevant to your business back home.

Benefits of Manager App

Enhance efficiency by using Manager App to direct while on the go. Unnecessary trips to the office can add up to losses of both time and money, and by taking your desktop application’s features with you, you’re able to reduce these costs and boost productivity. Receive near real-time updates when users fill out forms, optimize routes to job sites, and send out additional personnel to job locations from any position with Manager App. Eliminate the need to be tied down to a desktop computer to access certain features of the Encore application, thanks to the solution’s portability and seamless functionality.

Whether you’re localized or traveling abroad, it’s always important to ensure that operations for your business are continuing to run smoothly. Use Manager App to work smarter, not harder, and efficiently direct your team from a smartphone or tablet while you’re away from the office.

Have any questions on how Actsoft can help you?

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01.28
2019

Running Your Business While Employees are on Vacation

At some point, every individual working full time needs the ability to take a few days off for relaxation and rejuvenation, as it enables them to pursue a high level of long-term productivity at work. However, if you’re running a business, juggling your employees’ vacation time requests can be difficult, especially if many of them are submitted for the same timeframe. Here are three ways that Actsoft solutions can help you remain in control of your business, whenever it might be short-staffed.

Mobile Timekeeping

Allow your employees to clock in and out from their mobile devices, and save time. Our solutions are equipped to help mobile workforces like yours spend less time on unnecessary trips to and from the office, and more at work sites instead. Despite any staffing shortages you might have to deal with during peak vacation seasons, you can still ensure that the employees you do have working are given additional time to be productive by letting them start their days as soon as they enter their work vehicles.

Wireless Forms

With Actsoft’s Wireless Forms feature, your staff can submit documents wirelessly and fill them out from mobile devices. Enhance the efficiency of your operations by using a digital system to manage and store PTO requests for vacation, as well as many other types of documents that can be customized to your organization’s needs. Through the power of this feature, benefit from streamlined information flows and a modernized approach to workforce management.

Job Dispatching

Job Dispatching makes team coordination easier than ever to accomplish, because it lets you see the near real-time positions of your remote employees during working hours and communicate new instructions to them. Make adjustments on the fly to various job assignments, and ensure that there’s enough staff at each respective point of interest. Effectively rerouting employees with this feature helps your company save revenue over time, and continuously make the most of your available labor.

As important as it is for employees to take advantage of their allotted vacation days, the show must still go on for your business, no matter how many team members are away from the office at a given time. Use Actsoft solutions to optimize productivity, coordinate with simplicity, and remove the stress from managing during times of worker scarcity.

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01.08
2019

Corporate Growth and Motivating Employees

As any corporation experiences growth, the need to cultivate new leaders within it will naturally exist. For many employees, the prospect of eventually rising to a management role is something that they strive for, and if your organization is continuing to expand, there’s nothing but positive trajectory for everyone.

With corporate growth, however, comes the need to develop the skills of staff. Over time, the valuable traits that each of your employees bring to the table for your business’s success should be identified, refined, and highlighted. Effective management starts with empowering those around you, and routinely motivating them through the progression of their abilities.

If there’s potential for growth within your company, better candidates may be more enticed to take open positions, allowing you to hire only the most impactful people. Individuals that truly make a difference for your organization typically all have strong work ethics, and new positions created during times of expansion can help to put in place additional structure for your organization.

By using Actsoft solutions to help your team flourish, you can provide your employees with clearer paths to success. Features of our digital products like GPS Tracking, Dispatching, and Wireless Forms all continue to play an active role in helping countless businesses reduce the costs of their operations, and maintain higher standards of efficiency. As any company’s bottom line must be in good standing before more employees can be brought on, our solutions can help to increase workforce productivity and efficiency, saving additional funds. New hiring is a huge benefit, and a great sign that growth is occurring. It also leaves room for tenured staff to potentially achieve positions of leadership.

If staff feel empowered to ascend in their careers, the ramifications for your business are huge. Employee productivity as a whole can increase, and you’ll be able to continue effectively growing your company. To gain a better handle on growth, bring down operational costs, and make promoting your team members easier, allow Actsoft’s suite of applications to help.

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