11.06
2019

What Makes Encore’s Wireless Forms Feature Dynamic?

Encore’s Wireless Forms feature offers a much more robust experience to companies than what traditional paperwork offers. By allowing your mobile employees to document and submit form data from a smartphone or tablet, the feature is able to harness all the capabilities of mobile technology to increase efficiency and detail with every form submission. Here are three specific ways Wireless Forms offers a more dynamic documentation process than traditional paperwork.

Dynamic fields

Perform anything from mathematical equations to signature captures with dynamic fields on Wireless Forms. These portions of a digital form provide more versatility and functionality than traditional paper documents, making the form completion process simpler, smarter, and more detailed. Four types of dynamic fields include:

  • Signature Capture (with a touchscreen device)
  • Photo Capture
  • Audio Capture
  • Barcode Scanning

Data analysis

Form data submitted back to the office from the field is formatted and collected on our Encore solution’s dashboard, making it easy for your administrative team to see and analyze graphical representations of all submitted data from your company’s mobile staff. Manual data entry is eliminated from paper forms to desktop computers, increasing your team’s productivity and providing it with extra insight on your workforce’s activities.

Faster information reception

Instead of having to drive truckloads of paperwork to and from the office, or worse, paying for security companies to transport it far distances, rely on Wireless Forms to transmit information nearly instantly on a highly safeguarded digital platform from mobile devices back to the office. Encore Vault’s heightened security levels are able to help keep document data secure at rest and in transit, allowing you to receive document submissions quickly and confidentially.

Reduce paper costs, damage from handwriting or mathematical errors, and wasted time with Wireless Forms. By providing your team with additional savings avenues, this feature of Encore adds documentation that’s truly dynamic to your workforce’s processes.

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09.23
2019

Practical Uses for Form Workflows

As one of the most dynamic tools that our Wireless Forms feature has to offer, Form Workflows* is an essential way for companies using our solutions to streamline their documentation processes. This is done through employees digitally sending incomplete forms from one mobile device to the next, allowing them to fill out any relevant information in a seamless chain of command. In addition to helping your staff save time, Form Workflows can also help enhance the accuracy of your documents’ data, as well as allow you to implement authorization processes for submitted forms. Personnel who have greater permissions are able to reject and send back an electronic document once it’s been submitted to them to the previous user if there are certain portions missing or if the data is incorrect. Here are a few practical ways that Form Workflows can be used in three different industries:

Construction

A construction company can rely on Form Workflows to track the near real-time progress of their building projects with documentation routing. As certain aspects of a project gradually become finished, the teams that were responsible for their completion can fill in details about the construction site’s timeline and send them back wirelessly for management at the home office to review.

Healthcare

For healthcare organizations, monitoring medical services delivered remains key for quality control and verification purposes. Using Form Workflows, these companies can store and transmit data back to headquarters in a highly secure environment, giving individuals on their administrative teams extra abilities to sign off on and evaluate details about conducted patient visits.

Transportation

Moving cargo is easier to do by using Form Workflows to help trace vehicle stops and shipment statuses. Truck drivers who are taking goods from the warehouse to the airport for worldwide distribution can use a tandem of Form Workflows and Signature Capture to ensure that deliveries are successfully handed off. As a result, customer service can remain optimized, as increasingly efficient workflow tracking provides more realistic package arrival times for the clients awaiting them.

Find out more about how Form Workflows can help your organization implement accuracy checklists, save your company time and money, and improve its service levels to customers today.

*Form Workflows is a feature exclusively available to users of Encore’s Ultimate tier.

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09.18
2019

Five Supported Types of Integration with Actsoft

The versatility that our solutions provide is a powerful resource for companies with mobile workforces. By having compatibility with many third-party systems, our Encore solution makes it simple for your team to stay adaptable during daily operations and sync data collected by it* with many of the existing software types your business already uses. Integration between our solution and outside ones is possible with five kinds of API data:

Orders

Historical records of instructions you dispatched to your workforce can be accessed from your Actsoft solution’s API and synced with some third-party systems. Review and integrate past directives issued to your team for quality control, proof of service, and checklist verification purposes.

Client and User Lists

Keep better track of customer totals with user list integrations. Your clientele is essential to successful operations; use API integration to retain detailed logs of all users involved with your company.

GPS Positions

Past locations of employees, assets, and fleet vehicles can all be called up whenever you need them by accessing the Actsoft API. Sync GPS data with anything from weather maps to Esri GIS systems to better understand your workforce’s resiliency, spatial analytics, and historical dispersion.

Form Data

Using our Encore solution to create custom digital versions of all your company’s documents provides your company with a cleaner, faster, and more cost-effective way to process its information. You can then integrate this data with many alternative software types for simpler, more consolidated storage.

Timesheet Data

QuickBooks and Kronos are a couple examples of solutions that are compatible with Encore’s Timekeeping feature. When your remote employees clock in or out from their mobile devices while in the field, their timesheet information is stored within the Actsoft API, making it easy to be synced. Save time and money by eliminating manual entry entirely while trying to merge payroll or accounting systems with data from Encore.

*API integration is only supported on the Ultimate tier of our Encore solution.

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04.02
2019

Feature Study: GPS Tracking on Encore

Companies employing a mobile workforce are faced with a need to monitor their remote teams during working hours and ensure that operations remain productive. However, keeping tabs on dispersed staff, vehicles, and other assets can be difficult to do all at once. Encore’s GPS Tracking feature is able to eliminate this problem by providing a live view map that displays each relevant position in an intuitive, easy-to-understand format.

What are the benefits of GPS Tracking?

Managing a team of remote employees poses challenges in and of itself, no matter the industry. How can productivity be efficiently monitored by administrators back at a company’s headquarters? Encore’s GPS Tracking feature helps supervisors and executives ensure that their employees are where they need to be during working hours by reporting their near real-time locations.

Many companies also have valuable assets that they require to facilitate routine operations. GPS Tracking helps to bring down costs from wasted time and unnecessary fuel expenditure by making it easier for businesses to leave these pieces of equipment in the field overnight. Due to around-the-clock tracking, your team can experience additional potential benefits such as theft prevention and asset recovery, if something gets misplaced or improperly used.

The versatility of GPS Tracking is another aspect that provides return on investment. As one of the core features of Encore, GPS Tracking works in tandem with multiple other tools that the solution offers, like Job Dispatching, Alerts, and Wireless Forms. Use the near real-time locations of employees to reroute nearby workers to new jobs, receive notifications any time assets enter or exit specified parameters, and even see location-stamped markers whenever a digital form is submitted from the field.

GPS Tracking is Encore’s bedrock feature and remains one of the most important mobile resource management tools available today. Modern-day businesses like yours can use our location-enabled application to enhance productivity, optimize workflows, and manage with ease.

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02.26
2019

Feature Study: Wireless Forms on Encore

Encore’s Wireless Forms feature is among one of our solution’s most practical tools for companies of any size, and the benefits of implementing it reach far beyond just increased convenience. As a wide-ranging feature that helps businesses like yours save both time and money, Wireless Forms makes mobile workforces more efficient through decision logic, reduced errors, and smarter usage of resources.

Decision logic

With decision logic, you’re able to build custom digital versions of all your organization’s documents, and guide employees through the form completion process with ease. Instead of presenting fields to fill out that are irrelevant, decision logic only displays required fields based on the previous answers of those who are filling out the form. By eliminating irrelevancy from the mix when it comes to submitting documents, this feature of Wireless Forms helps to speed up operations.

Reduce errors

Issues with form data accuracy can prove to be costly, especially when it comes to tasks like taking inventory. Illegible handwriting or miscalculated totals both pose problems to efficiency by requiring extra time to fix, and in digitizing your paper forms, errors like these can be largely reduced. Wireless Forms can also be set up to calculate totals automatically whenever numbers are entered into certain portions of a form, saving time while keeping documents accurate.

Save money

By lowering the amount of paper your company uses, Wireless Forms on Encore can help your organization save revenue in multiple areas. Transportation costs for delivering paper forms back to the office often cause more damage to company budgets than administrators may realize, and a reduction in expenses from storing and using paper also helps to conserve extra revenue for your business.

Wireless Forms is just one of the many business tools that Encore includes in its robust package of features. Start saving your company time and money by going paperless today.

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01.15
2019

The Importance of Creating a Budget

Whether it’s in business or personal finance, the importance of budgeting can’t be understated. Out of control spending can derail finances for anyone, and companies that successfully keep their bottom lines in check are able to hire more employees, gain larger market share, and most importantly, avoid bankruptcy. Here’s a few tips on how to implement an effective corporate spending plan.

Sticking to a flexible plan

When formulating a budget, it’s important to avoid rigidity. While any spending plan has to involve some level of structure, a strict, no-exceptions-allowed plan can actually end up doing more harm than good, because it can be impossible to stick to. Always try to maximize the gap between your business’s cost of operations and the cash flow being brought in, but as more revenue is generated, feel free to scale up and spend more when necessary. With that being said, be sure to confirm that there’s more than enough profits to back up the expansion of your budget’s parameters before doing so.

Preparing for the unexpected

Any business will have unforeseen expenses come up at one point or another. However, the key differentiator between a financially smart business and one that’s lacking is in the preparations. Things that break in the office and deadline shifts requiring overtime are just a couple of examples of unexpected costs that may arise, and leaving room in your company’s budget for things like these eliminates the anxiety associated with scraping together sufficient funds to deal with them.

Keeping costs low

Don’t cut corners on expenses to the point where your business would suffer, but still look for ways to reduce spending wherever possible. By acquiring an Actsoft business solution, you can gain return on investment by creating new strategies to slash operational costs. For example, our Timekeeping feature allows your business to reduce unnecessary overtime, and accurately manage employee timecards. Wireless Forms is another application of ours that can allow you to save more through smartphone-to-desktop integration. Digitize budget proposals and any other company documents to eliminate paper expenses, unnecessary waste, and processing delays using this tool.

By putting in place a flexible but effective budget, your business can continue to thrive by remaining in control of its bottom line. To create new ways for your organization to retain more of its profits, use the power of our business solutions, and lower your team’s cost of operations.

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12.04
2018

Handling the Inefficiencies of Harsh Winter Weather

The biting cold of winter can bring with it a slew of inefficiencies for organizations that must regularly deploy a mobile workforce. From icy roadways causing driving hazards to snowstorms affecting work performed outdoors, the toll that harsh winter weather imposes on operations should always be accounted for in any business’s game plan.

Construction and transportation companies in particular must deal with some of the worst symptoms of bad winter weather. As either road travel or working outdoors are essential to both of these industries, safety remains a major concern. And while our software can’t prevent bad weather from occurring, it can help your team stay on its feet during these kinds of less-than-ideal conditions. Features of Actsoft solutions like GPS Tracking make navigating roads simpler to do, especially when icy conditions have impacted available routes. In the case of an emergency situation, pinged positions of your employees’ mobile devices and fleet vehicles help your business know the whereabouts of its workforce’s various pieces on the fly. These positions also assist your administrators with finding the best routes for company drivers to take to job locations in the field.

Building delays from blizzards or other forms of inclement seasonal weather can also pose threats to your business’s success. However, our applications can help you communicate more efficiently with your staff during times like these, and find a more intuitive method to convey crucial information about project statuses. Save time and money by coordinating your workforce from the convenience of a single digital solution, and connect your team across distanced locations, even in the midst of bleak conditions outside.

Through the power of Actsoft, fight the inefficiencies that harsh winter weather can create for your company’s objectives. Our products make gaining insight into field operations and employee communication easy, no matter the amount of forecasted snowfall.

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11.13
2018

The Benefits of Integrated Technology

The businesses of today rely on technology to power their workforces, especially if they’re mobile. Without solutions for managing remote operations, it’s difficult for companies to optimize efficiency and maintain a competitive advantage over other organizations in their industry. The problem, however, lies in the fact that these businesses often times use multiple different applications to handle their various inefficiencies. In doing so, they can end up paying much more for a laundry list of different software licenses, and still not have the same kind of control that a single, end-to-end business application would provide them with. Instead of buying a wireless forms solution, a tracking solution, a dispatching solution, and a timekeeping solution, why not just acquire one that includes all four, plus even more tools to make your business thrive?

At Actsoft, we realize that today’s companies need solutions that don’t add more guesswork and unnecessary costs to their daily processes. That’s why we’ve created Encore, our flagship application for data collection and business management. With Encore, you’ll be able to seamlessly integrate your remote staff’s mobile business devices with your organization’s desktops, and manage from the convenience of an all-in-one solution. Reap benefits like these as a result of integrating your business’s technology, through our most intuitive application’s potential.

Stronger Connectivity

Integration naturally bridges gaps in communication, making connecting with your team easier than ever to do. Encore’s Dispatching and Messaging features provide a seamless environment for effective, on the fly communication, and establish links between the handsets of mobile employees and your office’s backend systems. Save time and money by efficiently rerouting staff as need be, and getting crucial instructions to them quickly.

Accessibility

What more could your business accomplish if it had nearly instant, yet secure access to the valuable data it’s gathered from the field? Integrating technology allows your mobile operations to succeed, and provides your home base with all of the information it requires more efficiently. Wireless Forms on Encore lets you easily create digital copies of all of your business’s most important documents, and enables your employees to submit forms from the field. In doing this, supervisors have faster access to analytics, and can make data-driven decisions for saving revenue, and smarter resource allocation.

Consolidation

Reduce the amount of different solutions your business uses with Encore. As an all-in-one application, it can help your company save, centralize its information, and simplify the ways that it manages. Learn more about how Encore can help you integrate and enhance your business today.

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10.23
2018

Industry Spotlight: Actsoft Solutions in Healthcare

Much like the public sector, healthcare is often times a mission-critical industry. Mere minutes and seconds can have life-saving implications, especially when it comes to emergency response. Because of this, organizations that provide medical services need solutions that can keep them better in tune with their mobile employees. Crucial situations that call for clear, open lines of communication are more easily managed through Actsoft’s workforce management applications, and we take pride in being able to assist organizations that help those in need find greater efficiency.

Fleet Tracking

Ambulance fleets that are monitored using our solutions’ GPS tracking capabilities are better equipped to operate safer and more efficiently. Our fleet tracking applications go even further than traditional solutions by displaying data charts about the activities of each of your respective fleet vehicles, allowing you to make better, more informed decisions about your mobile workforce. Let Actsoft solutions help your team regularly reduce its ambulances’ fuel consumption and wear-and-tear today.

Dispatching

Easily make on the fly adjustments to your workforce using Actsoft’s Dispatching tool. Both palliative care services and EMS can use the power of mobile technology to strategically direct the different parts of their workforce in near real-time, as employee positions in the field help administrators dictate who should get routed to a new location. With Dispatching, your workers can receive nearly instant notifications of procedural adjustments to their handsets, making your team better-rounded and more versatile than ever before.

Wireless Forms

A system for digital documentation takes the guesswork out of filling out and submitting paperwork, and is an especially useful asset in a time-sensitive industry like healthcare. Wireless Forms lets healthcare companies fill out forms electronically, and aspects of the feature such as decision logic help to reduce entry errors by showing employees only relevant portions of a document to complete, based on their previous answers.

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10.04
2018

Industry Spotlight: Actsoft Solutions in Professional Service

Conveying a brand of expertise is vital in the professional service industry. Professionalism must be marketed as an essential ingredient of business, particularly for companies that deal in realty, security, or insurance, as it fortifies trust, something that inevitably leads to customer loyalty.

Actsoft takes pride in developing solutions that help businesses enhance the efficiency and positive image of companies to consumers. Using our digital tools, send a message of professionalism every single time your organization interacts with clients, and organize your team’s processes with ease.

Enhancing your organization with Encore

Branding matters, regardless of what type of service your company provides. With Actsoft’s Encore solution, your professional service business can create a customized management application of its own, complete with personalized logos and hand-selected color combinations to match your company’s aesthetic. On the functionality side, Encore bridges the gaps between your remote employees’ mobile devices and your office’s desktop computers, connecting the field to headquarters seamlessly. Select only the features and modules that specifically fit your business’s needs, and direct your mobile workforce effortlessly.

Wireless Forms

With Wireless Forms, you can create custom digital versions of all of your company’s documents, and have remote employees fill them out using mobile devices. This feature simplifies the process of form completion through decision logic, which only presents relevant fields of the document to fill out, based on an employee’s previous answers. Form Workflows, a new addition to Wireless Forms also empowers your team to work together by letting specific users complete portions of a wireless form, and then send it electronically from one person to another until it’s finished. Save time, money, and resources using the power of this tool, while fostering the consistency of your brand as well.

Mobile Timekeeping

Fulfilling the needs of customers remains a high priority for any service-providing company. Mobile Timekeeping helps your remote staff reach clients quicker than ever, by allowing them to clock in directly from the field using a smartphone or tablet. Through accurate timesheets and shortened response times to customers, you can further standardize your company’s operations, help your team buy in even more to a culture of professionalism, and save money by reducing unnecessary overtime hours.

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