08.07
2019

How Excellent Communication Enhances Project Management

For any team project, effective communication is essential. Coordinating various tasks that need to be accomplished is much easier when there’s open communication between staff members and supervisors; however, this can be a struggle to maintain consistently at times.

Requesting feedback from your staff regarding how much work they’ve got on their schedules is an excellent way to encourage honesty, reduce overwhelming feelings for individuals in your organization, and pinpoint the objectives at hand with laser focus. It can also give you the best idea of who has additional availability to take on more work. However, there’s no way to gauge expendable bandwidth without solid communication. David Knight, Actsoft’s vice president of customer experience believes that without clear connectivity, collaborative efforts will become limited for a workforce.

“The key to teamwork is collaboration, which can only be achieved with effective communication,” said Knight. “Effective communication keeps teams on the same page at the same time, but more importantly, helps teams avoid conflicts and misunderstandings, which reduce collaboration.”

If everyone in your company is on the same page, meeting deadlines also becomes infinitely easier. A mission statement is a great way to communicate your business’s vision, uniting your workforce around a central theme that keeps staff up to date with the values and objectives that your organization is striving to accomplish during project execution.

Actsoft’s solutions offer intuitive features to make project management easier through enhanced communication. Intra-Company Messaging and Job Dispatching help keep all aspects of your company in the know by providing platforms to securely transmit key information about jobs in the field, regardless of how far away your mobile employees may be. With the power of our applications, strengthen your business’s communication channels and improve the ways that your team collaborates on its daily projects.

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07.30
2019

What is Electronic Visit Verification (EVV)?

Technology is rapidly changing the ways that businesses in the healthcare industry reach and serve their patients. A relevant example of this is through Electronic Visit Verification (EVV), a type of system that helps companies document proof of their service delivered to patients. EVV is especially crucial for home healthcare providers with mobile medical staff as they make visits to clients in the field.

Aside from providing key returns like reduced paper costs, more secure data storage and transmission, and efficient workforce coordination, an EVV solution can help your healthcare organization remain in compliance with federal mandates, as healthcare companies will eventually be required to implement one, according to the 21st Century Cures Act. The implementation deadline is January 1, 2020, for Personal Care Services; Home Healthcare Services must have an EVV solution by January 1, 2023, in order to avoid fines and stay in regulation.

There are six key data elements that an EVV system must track: patient names, dates, locations, types of service performed, the home health provider’s name, and the start and finish times of care delivered. Recently, we released Encore Vault, a version of our flagship solution whose EVV options let you capture this information. Encore Vault contains even more features for enhanced security and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This new tier’s timekeeping- and scheduling-based options for EVV give healthcare companies like yours the flexibility they need to select a plan that works for them.

Benefits of Encore Vault include:

  • The ability to eliminate overbilling by pinpointing and logging visits
  • The ability to reduce insurance fraud and falsely filed invoices with GPS-tagged records
  • Enhanced worker safety
  • Timestamped trips by caregivers for accurate visit times
  • A highly secure messaging platform to communicate on

Unlike most lower price point EVV applications, Encore Vault also offers GPS Tracking as a complement to all of its proof of service delivery functionalities. See the near real-time positions of your mobile nurses and delivery people to verify that they’re at the correct locations, help them choose the most fuel- and time-efficient routes to patient homes, and increase workforce accountability using this intuitive feature. With our diverse EVV solutions, your organization can stay compliant and optimize its daily visit schedules through improved locational insight. Find out more today about what Encore Vault can do to help your healthcare company better serve its patients.

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07.24
2019

The Customization Abilities of Encore

Actsoft’s premier mobile resource management solution, Encore, offers multiple customization options, allowing users to craft a version of it that works best for their business practices. Three of the most powerful customizations possible with Encore are being able to brand the application to your business, choose certain modules over others, and run selected reports that have specialized data sets.

Branding

Make our solution truly yours by altering its look and feel to fit your business’s brand. Select different color schemes for your interface and easily import your company’s logo into the application to integrate Encore with your business’s message and existing employee workflows. Having an application that’s in compliance with your company’s brand can also help staff become acclimated with the solution more expediently.

Module Customization

Encore gives companies the ability to choose only the features they can benefit from the most with module customization. With options for Timekeeping, Wireless Forms, GPS Tracking, Job Dispatching, and more, Encore helps your team improve upon the biggest weaknesses in your mobile workforce’s operations, ensuring you’re only paying for the capabilities you need.

“Companies today are looking for an adjustable, bespoke business application like Encore,” said Xavier Charles, Actsoft’s director of marketing. “Encore is built in a modular format, allowing organizations to truly tailor the solution’s features strictly to what their businesses require and nothing they don’t. While many other solutions offer too many unnecessary features at too high of a price, our affordable-but-powerful solution puts the business owner in control by letting them customize its functionalities to their company’s specific needs.”

Custom Reporting

Focus solely on the metrics that you need and nothing else using Custom Reporting. Having to sift through irrelevant information while reviewing generalized reports can slow down productivity for your team, make it harder to pinpoint analytics that directly impact revenue, and drain bandwidth; Custom Reporting eliminates these issues by allowing your admins to send reports to selected individuals and tailor them to only include key data points.

Encore’s customization abilities work to make versatility achievable for your workforce. Contact us today to find out more about how your organization can gain benefits like increased revenue, more informed decision-making, and streamlined productivity using the power of our ultra-tailorable solution.

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07.09
2019

Our Purpose at Actsoft

At Actsoft, our purpose is to do more than just create and support innovative business software. Our solutions are designed to help deliver the most possible return on investment to your company, giving it new ways to learn more about its field operations. By bringing your workforce’s various aspects closer together, Actsoft applications help connect, enhance, and organize how you can coordinate your mobile employees.

In addition to improving workforce management, our solutions collect and report useful data about how your employees are performing their jobs away from the office. With detailed reports that can be scheduled or produced at will, administrators can see intuitive graphs about driving behaviors and time spent at job sites to fine-tune their business practices.

“Actsoft’s purpose is to help businesses run more efficiently, productively, and profitably by leveraging our software solutions,” said Kevin Thigpen, Actsoft’s chief operating officer. “We empower customers by providing them with information on a near real-time basis, allowing them to proactively make business decisions that are more informed.”

The capability to run reports on the fly is one of the most powerful features that our products offer. Managers within a company can receive near real-time analytics about how things are going in the field, enabling them to craft better strategies during time-crucial situations. This feature ultimately adds an extra element of versatility to a workforce, providing additional ways to save in the process.

All of our solutions’ intuitive features work together to increase potential for organizations of any size. This defines our vision for our customers: to help them grow their businesses through greater savings, better communication, and stronger insight.

“We hope to build solutions that help customers evolve their business using the latest and greatest technology,” said Thigpen. “Our software delivers value through the vital information it collects and provides to our customers daily.”

Have any questions on how Actsoft can help you?

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06.11
2019

Setting the Pace for Your Workforce

High productivity doesn’t necessarily mean just staying constantly busy. In fact, time management is perhaps the most crucial aspect to keeping productivity optimized for your workforce. Without a plan of how your team needs to be spending its working hours, you could actually end up setting your organization backwards a few steps.

To enhance time management and productivity, first start by outlining the jobs that your workforce needs to complete. Whether they’re revenue-based, retention-based, or internal, the importance level of each will be vital in helping your administrative team delegate its tasks. Arrange these initiatives by priority to help your entire company target its most pressing goals and better achieve them through clear, concise communication with the staff members that will complete them.

It’s also important to set a good pace for how realistic it will be for your team to finish each task. Do this by reviewing past projects, how long it took for those to get done, and evaluating any new steps that your current ones will require accordingly. Establishing realistic, flexible timeframes allows your employees to experience less pressure, effectively switch to new initiatives on the fly, and even deliver more consistently on deadlines.

Actsoft solutions are able to help you carve out a path to streamlined business strategy execution using a wealth of tools. Our products provide near real-time analytics about your mobile workforce’s daily operations, assisting your management team with tracking ongoing job progress, keeping productivity optimized, and adjusting timelines if need be. Features of Actsoft applications like GPS Tracking and Timekeeping can even help you pinpoint areas of your employees’ workflows that could be further optimized for greater efficiency, like certain prohibited driving behaviors using company vehicles or instances of breaks taken too frequently.

With the power of our mobile resource management innovations, poise your organization for more reliable pacesetting, additional savings, and greater growth.

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05.21
2019

The Advanced Aspects of GPS Tracking in Encore

The GPS Tracking feature in Encore is a multifaceted tool that uses advanced solutions such as Breadcrumb Trails, Traffic Overlay, and Geofences to provide companies with ways to save. Each of these aspects do this by working to increase efficiency and security even further for businesses that employ a mobile workforce.

Breadcrumb Trails

Past routes that mobile employees have taken to job sites are recorded and presented on Encore’s map through Breadcrumb Trails. Any time a driver travels to a location during working hours, their business vehicle’s position is picked up and archived in the system’s memory. Company supervisors can then go back and review trip histories to enhance accountability and verify job completion.

Traffic Overlay

At the beginning of each work day, administrators in a company’s home office can also use Traffic Overlay to see near real-time congestion patterns on roadways. By identifying the most traffic-heavy routes to job sites prior to travel, companies can help their mobile employees avoid excessive idling, save time and fuel, and reach customer locations faster.

Geofences

Geofences help businesses improve fleet and asset security, employee accountability, and quality control, all at once. These are digital boundaries that can be custom constructed on Encore’s live view map around job sites in the field. Geofences are used in tandem with Alerts to electronically notify managers whenever an asset, employee, or vehicle enters or exits set perimeters, providing an extra layer of surveillance for their valuable equipment. In addition to better theft prevention, geofence monitoring helps organizations ensure that their workers are arriving to and leaving assignment destinations right on schedule.

These three aspects of GPS Tracking in Encore give companies like yours even more ways to save time and money. Through providing increased detail about your workforce’s daily routine, Breadcrumb Trails, Traffic Overlay, and Geofences can help you run a more effective operation.

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05.02
2019

3 Ways Actsoft Solutions Help Sustain Productivity

Employees are the driving force behind your team’s success. However, if there’s no accountability within your workforce, productivity can suffer, and end up doing damage to your company’s bottom line in the long run.

Actsoft solutions are built to provide your management with all the tools they need to know their workforces inside and out. By creating a clearer picture of what is happening in the field for supervisors to see, our applications deliver a user-friendly experience that works to keep accountability high. Here are three features of our solutions that help bolster productivity across your entire workforce.

GPS Tracking

The ability to track mobile employees during working hours enables businesses to ensure that their teams are in the right places at the right time. This is the first step in verifying that tasks are being completed efficiently. Our solutions’ GPS Tracking feature also extends to fleet management by allowing your managers to see work vehicle positions around the clock, ensuring that they’re always at proper locations.

Alerts

Whenever mobile employees travel using company vehicles to work sites, you can use Alerts to receive notifications about certain driving behaviors they may exhibit. Our solutions work in tandem with hardware that’s easy to install into your vehicles, giving you an electronic notice any time activities like excessive idling occur. If your vehicles are remaining stationary but their engines are left running, it can serve as a good indicator that your remote workers may be stalling on the job.

Job Dispatching

Communication as a whole should always be optimized within your business. Job Dispatching helps to foster better connectivity by allowing you to route the closest available employees to a new job site in the field. This feature helps to improve productivity by eliminating unnecessary trips to the office and serving as an easier, faster, and less costly way to reach new customers.

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04.17
2019

3 Ways Actsoft Solutions Provide Return on Investment

At Actsoft, our primary goal is to build solutions that offer your business the most possible return on investment. In engineering our Encore solution, we’ve managed to integrate multiple different features within a single application, providing mobile workforces like yours with necessary tools to gain maximum ROI. Here are three of the most important ways that our software products can help you see positive results on your bottom line.

Mileage

For companies that distribute fleet vehicles to their mobile employees, managing miles on the job can be a challenging task. By providing near real-time locations of business vehicles, as well as route histories, our solutions can help keep employee accountability strong when it comes to what your staff are using their work vehicles for. If even just 10 employees out of a team of 50 are taking the scenic route to a frequented job site, adding an extra three miles to each of their daily trips in the process, that can add up significantly. With an average gasoline price per gallon of $2.20, the total annual loss comes to almost $1,650 on fuel alone.

Using our GPS-enabled solutions, you can easily identify the most efficient routes for your mobile employees to take daily and verify that they’re following designated paths. Check out our interactive ROI calculator to see specific, achievable savings that your organization could net from reduced fuel expenditure.

Data entry

Data entry is a tedious task that, while necessary, can chew up excessive amounts of time during the course of a workday. Thanks to Actsoft’s Wireless Forms and integration, however, your team can save valuable resources by eliminating it entirely. Instead of having to translate paperwork to digital storage, use Wireless Forms to input data directly from the field and seamlessly integrate it with a number of third-party systems.

Efficiency-driven revenue

Our solution’s Timekeeping feature helps to reduce unnecessary drive time for mobile employees by allowing them to clock in and out remotely from a smartphone or tablet. Instead of having to drive to and from the office to register time-punches, your mobile employees can use that extra saved time to accomplish more tasks, driving revenue even higher for your business.

Return on investment is something that we specialize in at Actsoft. Use our solutions to generate ROI by discovering more about your mobile workforce’s daily operations.

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04.02
2019

Feature Study: GPS Tracking on Encore

Companies employing a mobile workforce are faced with a need to monitor their remote teams during working hours and ensure that operations remain productive. However, keeping tabs on dispersed staff, vehicles, and other assets can be difficult to do all at once. Encore’s GPS Tracking feature is able to eliminate this problem by providing a live view map that displays each relevant position in an intuitive, easy-to-understand format.

What are the benefits of GPS Tracking?

Managing a team of remote employees poses challenges in and of itself, no matter the industry. How can productivity be efficiently monitored by administrators back at a company’s headquarters? Encore’s GPS Tracking feature helps supervisors and executives ensure that their employees are where they need to be during working hours by reporting their near real-time locations.

Many companies also have valuable assets that they require to facilitate routine operations. GPS Tracking helps to bring down costs from wasted time and unnecessary fuel expenditure by making it easier for businesses to leave these pieces of equipment in the field overnight. Due to around-the-clock tracking, your team can experience additional potential benefits such as theft prevention and asset recovery, if something gets misplaced or improperly used.

The versatility of GPS Tracking is another aspect that provides return on investment. As one of the core features of Encore, GPS Tracking works in tandem with multiple other tools that the solution offers, like Job Dispatching, Alerts, and Wireless Forms. Use the near real-time locations of employees to reroute nearby workers to new jobs, receive notifications any time assets enter or exit specified parameters, and even see location-stamped markers whenever a digital form is submitted from the field.

GPS Tracking is Encore’s bedrock feature and remains one of the most important mobile resource management tools available today. Modern-day businesses like yours can use our location-enabled application to enhance productivity, optimize workflows, and manage with ease.

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03.11
2019

Feature Study: Job Dispatching on Encore

To continue our series of feature studies, next we’ll look at Encore’s Job Dispatching feature, and what it can do for businesses of any size. This aspect of the solution helps employees make the most of their time in the field during working hours by making communication and team coordination easier to accomplish.

Administrators at company headquarters can use Job Dispatching to reroute mobile staff on the fly. They’re able to see the near real-time positions of workers in the field and direct the nearest ones with open availability to new tasks. In addition to strengthening connectivity, this feature helps businesses save money by helping them improve time management. Making efficient use of the hours in a typical workday is a balancing act, and it’s one that directly impacts productivity. By using Job Dispatching to direct, change workflows, and stay in contact with mobile employees, businesses with remote workforces can ensure that their scheduling remains optimized.

If your employees are able to reach new work locations quicker, customer satisfaction can also increase. Job Dispatching works in tandem with GPS Tracking to make finding and sending out the nearest available worker simpler, allowing them to accelerate their response times to new tasks. Use these features together to help enhance the reputation of your brand to customers even more, while potentially increasing revenue at the same time.

The task of communicating out new instructions effectively to remote workers can be difficult if the right tools aren’t being used, but for all things mobile resource management, there’s Job Dispatching on Encore. See how this feature can help companies like yours today with a free live demo.

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