03.11
2019

Feature Study: Job Dispatching on Encore

To continue our series of feature studies, next we’ll look at Encore’s Job Dispatching feature, and what it can do for businesses of any size. This aspect of the solution helps employees make the most of their time in the field during working hours by making communication and team coordination easier to accomplish.

Administrators at company headquarters can use Job Dispatching to reroute mobile staff on the fly. They’re able to see the near real-time positions of workers in the field and direct the nearest ones with open availability to new tasks. In addition to strengthening connectivity, this feature helps businesses save money by helping them improve time management. Making efficient use of the hours in a typical workday is a balancing act, and it’s one that directly impacts productivity. By using Job Dispatching to direct, change workflows, and stay in contact with mobile employees, businesses with remote workforces can ensure that their scheduling remains optimized.

If your employees are able to reach new work locations quicker, customer satisfaction can also increase. Job Dispatching works in tandem with GPS Tracking to make finding and sending out the nearest available worker simpler, allowing them to accelerate their response times to new tasks. Use these features together to help enhance the reputation of your brand to customers even more, while potentially increasing revenue at the same time.

The task of communicating out new instructions effectively to remote workers can be difficult if the right tools aren’t being used, but for all things mobile resource management, there’s Job Dispatching on Encore. See how this feature can help companies like yours today with a free live demo.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

10.02
2018

Industry Spotlight: Actsoft Solutions in Field Service

Whether your field service business deals in machinery installation, commercial repair work, landscaping, or industrial servicing, the need for efficiency persists. And as employees of field service-based companies are typically supplied with tasks located away from the office, transparency between company headquarters and remote work zones is key to a job well done.

At Actsoft, we know the inconveniences that can be posed from the burden of having to manage a mobile workforce, and the diversity of the field service industry makes it a perfect fit with the power of our versatile solutions. Here’s a few of the ways that our software is able to bring extra efficiency, sharpened communication, and greater modernity to your workforce’s operations.

Staying connected

Directing in near real-time is simpler than ever with Actsoft’s solutions. Your field technicians can remain connected to headquartered administrators by using GPS Tracking, Messaging, and Job Dispatching to facilitate better communications channels, and make adjustments on the fly. Quickly disseminating directives out to your team’s various components also becomes a much easier process, once the power of mobile technology has been tapped into. Our solutions excel at integrating smartphones and tablets with the desktop computers at your home office, tying everything together digitally.

Increasing efficiency

If your field service company was given a tool for reducing wasted time, improving productivity, and holding employees more accountable all in one, what more could it accomplish? Using the features of our software packages, feel free to save your business more money and resources. Unnecessary trips to the office can be trimmed down with Timekeeping, as staff can clock in and out remotely via mobile devices. Give back more time for your employees to tend to the needs of customers in the field, and make the most out of every work day by enhancing your team’s productivity.

Powering workforces

The future landscape for mobile workforces includes an increasing reliance on technology to streamline operations. Teams that are managed using the latest in business-enhancing solutions are poised for success, savings, and tighter coordination. Let’s get to work on making your business thrive, with the capabilities of our unparalleled solutions supporting it the entire way forward.

Call (888) 732-6638 or Receive a Live Webinar