05.24
2019

Game of Thrones and Business Strategy

Unless you’ve been living under a rock for the last eight years, you’re at least somewhat familiar with the HBO series “Game of Thrones.” Regardless of whether you watched the medieval fantasy, it was —and continues to be — virtually impossible to avoid the seemingly constant chatter that infiltrated every form of media through the years. It almost always centered around fan theories: What was going to happen next? Who would ultimately lay claim to the prized Iron Throne? As of late, however, the conversation has taken a sharp turn as fans discussed what they liked or absolutely hated about this week’s finale.

Regardless of how you felt about the finale, if you were watching, then you undoubtedly spent the last eight years traversing the peaks and valleys of this epic adventure. You were there for the highs and the lows, the wins and the losses, and the deaths. The many, many deaths. Along the course of this journey, you may have noticed a couple of themes that went hand-in-hand with victory. While we can pretty confidently say — and we hope we’re right — that your business practices are nothing like the events that transpired in the fantastical world of Westeros, there are some takeaways from their strategies that you can carry over into your day-to-day practices … with our help and modern updates, of course.

First, the people leading the pack were always in the know. They knew where their people were. They knew where the most important landmarks were. And they knew the best routes to travel. Having this information, more often than not, was key to helping them come out on top.

With our GPS Tracking feature, we give you the insight to always be on top of the same type of information. Knowing the positions of the workers that are manning your “front lines” puts you in a much better position to win at the game of business. Having the near real-time locations of everyone in the field, plotted on a live map, gives you high ground against your competition, allowing you to quickly and easily identify the person best positioned to fall out and take on a new work order. This gives customers more incentive to give you their business since they’ll have a better idea of when they can expect service to arrive.

Second, they were able to relay messages to necessary parties much faster than anyone else. This gave them a leg up in terms of changing strategies based on evolving conditions, rather than taking the risk of entering a situation that became potentially more dangerous than they previously thought.

Now, in Westeros, this was accomplished rather precariously with ravens. We use Intra-Company Messaging, which lets you instantly send important messages to one person, or a group of people, through a secure network. So, when major changes arise that could affect schedules, priorities, or even worker safety, all necessary parties are informed at once, assuring that the whole team is on the same page. And with our method, you never have to worry about an arrow strike getting in the way of your message.

With the help of our suite of solutions — and the absence of dragons, direwolves, the Dothraki, and feudal sabotage — you’ll find yourself in a much better position to lead the charge to reign supreme in your field.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

04.06
2018

HBO’s “Westworld” and Behind-the-Scenes Management

In late 2016, HBO fans were introduced to a fantasy world that reinvented the classic western, adding an element of science-fiction to the concept we’re all familiar with. “Westworld,” based on the 1973 film of the same name, is about an expansive, immersive theme park that caters to the elite. Those who are willing (and able) to shell out the hefty price of admission are treated to a cornucopia of possibility, where the only limit is their imagination.

On April 22, fans will once again be whisked away into this western reverie-cum-reality. The theme park, which spreads across enough land to encompass multiple towns, stretches of desert, and shows absolutely no sign of modern civilization, is sought after by people looking to lose themselves in an experience that allows them to leave their lives behind, if only for a little while.

Westworld is populated mostly by highly advanced animatronic “hosts,” who are so incredibly lifelike, it’s virtually impossible to distinguish them from flesh-and-blood human beings. The guests are treated to whatever western-themed outing they are looking for, be it an old-fashioned showdown with a bad guy or an afternoon of companionship at a saloon.

While the guests are allowed to lose themselves in the fantasy that Westworld is, behind the scenes is an entirely different matter. The scientists and technical experts responsible for creating the hosts also came up with a way to keep constant surveillance over the hosts. The puppet masters, so to speak, monitor the park at all times, assuring that robots are functioning properly, to the standard of patrons, and that any abnormalities are able to be addressed expediently and with as little interruption as possible, so as not to break the illusion.

In many ways, this front-end/back-end relationship we see here reflects the experience of using our software in your business’s day-to-day. When you have a staff that largely works in the field — the hosts, so to speak — you need a way to make sure they remain on task, regardless of who is or isn’t there to monitor in person. GPS Tracking gives managers back at the office the inside scoop on where their employees are at any given time. In other words, if they’re supposed to be with a customer at a certain time, you can make sure they’re on track for that appointment and, if there are any delays, customers can be notified.

Knowing where employees are also lets you choose wisely when tasking new job assignments. Reviewing the GPS coordinates, along with the open work orders for the day, managers can easily assign new projects to the person that makes the most sense, in order to maximize efficiency.

And making the switch to wireless forms over the wasteful use of piles of papers isn’t just a great choice for environment-minded folks. The clarity of forms filled out digitally, versus sheets filled out with illegible and/or smudgeable (not to mention, easy to misplace) script, guarantees a smoother processing once submitted to managers; this, in turn, reduces the chances of inputting misinformation on file, therefore minimizing the threat of customer disputes.

Much like in the fantasy world portrayed by “Westworld,” our solutions help to simplify an otherwise complicated undertaking, so the experience you are delivering to your customers runs as smoothly as possible. The processes remain on top of any potential hiccups, and the end result is a satisfied customer that is none the wiser about anything that happened behind the scenes.

Season 2 of Westworld returns April 22, 2018, on HBO.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar