01.21
2020

Communication is Key!

Actsoft aids in utility company response times.

As much as we would like to avoid it, accidents happen. Trees and power lines fall on roads, water pipes burst, and traffic lights go out. There isn’t much we can do about it except hope that the utility companies that handle the messes are well prepared. Responding quickly to emergencies, as well as communicating information efficiently, are two extremely important factors that make up a successful utility company. They’re both essential to help assure a timely response, and guarantees they have all the information needed to correct the problem.

Communication is key! Our solutions help utility companies by bridging the gap between the accident and the solution.

Actsoft combines GPS and wireless technology to maximize productivity.

  • Reduce response times in critical situations.
  • Date, time, and GPS location–stamped reports give indisputable proof of service.
  • Collect timely and accurate field data.
  • Provide factual data for regulatory and compliance reporting.
  • Send and receive accurate, up-to-the-minute updates and changes.
  • Reduce unproductive trips to the office.
  • Panic button notifies the office immediately in case of an emergency or dangerous situation.

Sometimes when we see the utility trucks on the side of the road with employees fast at work, we assume they just magically appear there. Not true. It takes a coordinated effort between the dispatchers and drivers to get each truck where they need to be. And that effort is made much easier with our software.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

12.20
2019

Star Wars and Workforce Management

If you’re a science fiction fanatic, you undoubtedly know today marks the release of yet another installment in the enduring Star Wars franchise. “Star Wars: The Rise of Skywalker” is the ninth and final film produced in the epic space opera collectively known as The Skywalker Saga, the first of which dates all the way back to 1977. Without giving away too much, the beginning half of the film centers largely around central characters hopping from planet to planet as they attempt to track down an artifact that may prove to be a crucial piece in completing their mission.

Naturally, there’s a tremendous sense of urgency as they hurriedly attempt to track down this lost artifact, for which they only have a handful of clues to go by in order to find. And yet, the fates of countless worlds are in their hands. (If you want to know how the heroes fare, you’ll have to check out the movie for yourself; you won’t find any spoilers here.)

Imagine how much easier it would have been for the heroes to find their much-needed artifact if there was a means of easily tracking it down, without all that guesswork. Encore’s GPS Tracking capabilities allow you to keep tabs on your most important equipment — the things that are essential for you to complete your job on a day-to-day basis. So whenever you need to use something, you know exactly where it is, saving you from wasting time tracking it down or, worse, finding that it fell into the wrong hands.

Not only is GPS Tracking a great tool for safeguarding your valuable equipment, but it’s also the best way to watch over all your employees in the field. (Imagine how much easier it would have been for the heroes in “Star Wars” if they both had a simple solution for tracking down what they needed and for keeping tabs on their companions, too.) So whether you have all your people at one job site and want to make sure they stay there the entire time they’re on the clock, or they’re dispersed throughout multiple job sites, seeing exactly where they are is as simple as pulling up the solution’s dashboard.

What’s more, for both equipment and people, you can even take advantage of the Geofence feature and set up virtual boundaries around job sites. With these, alerts can be sent to your phone the minute a piece of equipment breaches the boundary, or whenever an employee does so during working hours.

Whether you’re an intergalactic troupe on a mission to save the galaxy, or a local business working hard to get the job done, efficiency is always the name of the game.

May the workforce be with you.

Have any questions on how Actsoft can help you?

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12.18
2019

Mobile Technology: 5 Ways Mobile Devices Can Improve Field Services

Nowadays, it de rigueur to see people of all ages walking around with the latest mobile device in tow. Little Johnny is busy playing games on his new tablet, while grandma is Facetiming with her loved ones. These devices are increasingly becoming more powerful, sleek, and easy to use. So why not use what’s hot and apply it to your business?

Chances are, if you own a service company, your techs in the field already own a smartphone, tablet, or both. Even if they’re one of the few that don’t own one, odds are they at least know how to use one. With mobile technology booming, why not utilize the power of these devices to increase your daily productivity?

1. Don’t Get Lost in the Shuffle
Route optimization is key when dispatching mobile workers. It is vital that drivers know both the address of their destination and a clear-cut way to get there. A good mobile device can intuitively provide driving directions and route alternatives which will get techs to job sites with ease.

2. The Early Bird Gets the Worm
No one likes to sit around and wait for the cable guy or electrician. Knowing exactly when a driver reaches a job site is imperative to a dispatcher’s workflow. With mobile technology, the home office has a bird’s-eye view of what is going on in the field. So when a customer calls, they can receive an accurate estimated time of arrival rather than a dreaded five-hour estimate.

3. Communication is Key
Every service company knows that jobs are not always cut and dry. Unexpected issues can arise, no matter the size of the job. With an effective mobile solution, workers can quickly alert the office of a new update in the schedule. Being able to communicate in near real-time is a benefit to both customer and technician. The office is alerted of the issue and can assist the technician by providing a resolution on the spot.

4. Clipboards are a Thing of the Past
Gone are the days of the bulky clipboard. No one wants to manage stacks of paperwork. Digital technology can eliminate paperwork and maximize efficiency. Can you imagine doing away with unnecessary trips to the office to pick up and drop off work orders? Now you can create wireless versions of your paper forms and take them on the road using something your company already has: mobile devices. This way, workers can collect information and signatures from customers and transmit data back to the office, without any delays or the worry of errors due to illegibility.

5. Prove It
The customer may always be right, but having the ability to prove the whereabouts of a technician through GPS check-in helps keep everyone honest. If a customer mentions that a tech was late to a job site, the dispatcher can quickly validate the exact arrival and departure time. Mobile devices also allow workers to capture photos, signatures, and proof of delivery and service.

It’s safe to say that smartphones and tablets are game changers in the world of field service. When technicians are armed with the tools that mobile devices offer, they are able to complete tasks more quickly, respond to customers more efficiently, and stay focused on their daily workload. If mobile devices make all that and more possible, isn’t it time that you tried one to help increase the efficiency of your business?

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

12.11
2019

GPS Tracking Helps Position Businesses For Greater Efficiency

GPS Tracking For Vehicle Management: Is It Right For Your Business?
Utilizing GPS tracking technology is the right thing to do for most businesses hoping to cut unnecessary costs and boost employee production and accountability. In a world where efficiency is a top priority, employees need to be held accountable for their actions, and production needs to keep moving forward.

GPS trackers designed for businesses usually have a few cool features that include recording vehicle stop and idle times, the routes they traveled, etc. These tools also offer companies a way to:

  • Observe routes employees are taking to reduce fuel costs.
  • Monitor employees taking excessive breaks, arriving to job sites late, or leaving job sites early.
  • Enhance fleet management through improved routing, dispatching, and mileage documentation.
  • Ensure safe driving habits.
  • Alert fleet management if or when a driver departs from a particular area.

Vehicle Management: Is It Right For Your Business?
Although it is true that every business has different needs when it comes to the management of mobile assets, vehicle-tracking devices have an impressive record of helping both small businesses and Fortune 500 companies, whether the need is for monitoring one vehicle or an entire fleet of vehicles.

The best part about adopting a plan to use GPS trackers to increase profit and production is that it is very low risk and high reward. Investing in a near real-time GPS tracking solution is a wise choice for most fleet management businesses, because it keeps workers accountable, helps to reduce fuel costs, and increases productivity.

Track Your Fleet With Precision
Actsoft has the solution! With Encore, you can send workers to the next job site using tools that help improve routing, reduce downtime, and cut costs.

Features include:

  • Idle monitoring
  • GPS tracking
  • Alerts
  • Event notification
  • Reporting dashboard

Benefits include:

  • Increased productivity
  • Maintained accountability
  • Streamlined efficiency
  • Near real-time visibility

Encore’s GPS Tracking allows you to identify, locate, and manage your fleet with ease. View the entire fleet or a single vehicle from the application’s dashboard. Receive more accurate information and exact on/off ignition readings to help you manage your fleet with precision. Gain near real-time notifications for vehicle arrivals and departures, geofence breach, excessive speeding, and more. Receive in-depth data collection, including doors open/closed, speed breaches, second engine activity, or power take off for fuel use tax credits. Customize the data you want to receive. The software’s reporting feature will provide an overview to help you make better business decisions.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

 

12.04
2019

Locate and Safeguard Your High-Value Equipment with Asset Trackers

Asset Trackers for Shipping Containers

As a business owner, have you run across a scenario that goes something like this? Your company is moving delicate, rare, or expensive equipment to another city. Each item is precisely packed into padded, tightly secured shipping cases. Then each case is numbered, its contents recorded and gently loaded into company vehicles, and carefully unloaded for storage at its destination. But somehow, despite all of these safeguards, one or more of the cases gets lost, ends up missing, or cannot be accounted for.

It may be hard to believe, but it happens every day. An employee steals a shipping case awaiting delivery. An office assistant assigns it to the wrong storage space. Maybe it never even leaves the loading dock. You may never know what went wrong initially, but in the end, the only questions you may have are: Where is it? What if it gets into the wrong hands?

Asset trackers can eliminate the worry of not knowing where your high-value assets are. When you attach them to your shipping cases, you can immediately pinpoint their location. While it’s win-win for any company who is responsible for shipping valuable goods, it also produces an immediate ROI when time is of the essence. When products are needed for a trade show, or technical instruments are required in an urgent situation, the time that a GPS asset tracker can save is invaluable.

Shipping cases get lost every day. But what if somebody gained access to your most valuable possessions or company information? Asset trackers can eliminate lost or stolen data. You’ll know exactly where the case has been stored and what road it is traveling on. With this information, you can contact law enforcement and have your assets, equipment, or valuables quickly returned.

But you can gain peace of mind by knowing where your equipment is supposed to be. Alerts are sent out when unauthorized movement is detected reducing theft or off-limit usage. The CalAmp LMU 600, 700, and 2800 series devices include powerful features including superior cellular and GPS quality, motion-sensing accelerometer, internal antennas, and simple installation. All three are designed to dramatically reduce cost while providing excellent field reliability for virtually any mobile asset.

Benefits

  • Vehicle Monitoring – Responds instantly to pre-defined threshold conditions: time, date, location, geo-zone, input.
  • Visibility – Tracks equipment, vehicles, heavy machinery, cargo, and shipments.
  • Asset Utilization – Locates equipment closest to job sites, and reduces transportation costs and downtime.
  • Property Protection Reduces theft, vandalism, and unauthorized use through automatic alerts.
  • Easy to Use – Portable; there’s nothing to install or configure.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

11.20
2019

GPS Fleet Tracking for the EMS Industry

Arriving at the scene of an emergency or tending to a critical patient in a timely manner is important to the success of your business. Unlike other service industries, the level of service can literally mean the difference between life and death. Arriving as a first responder or taking the time to tend to an elderly patient isn’t always as easy as turning on a siren.

If your emergency crew is scattered across a large footprint, it can be difficult to send the closest vehicle to the scene of an urgent accident. Add to that the hassle of finding the quickest route to a location if there are delays, traffic, and construction.

Your dispatcher is responsible for providing the best current information, but what if their information is outdated? Lag time of even 90 seconds can be an eternity in any medical crisis or situation, and could also mean the difference between life and death.

Like any business, providing proper patient care is crucial to providing the best possible service to retain and win new business and contracts. The costly overhead expenses of supplying each of your emergency vehicles with the necessary supplies and employing experienced and trained EMS professionals can add enormous expenses to any EMS business.

Fleet tracking technology can help provide the best patient care possible while helping to reduce fuel, maintenance, and insurance costs. More importantly, it can help you dispatch the closest vehicle to an emergency situation, saving valuable time.

Increase Productivity, Efficiency, and Accountability

The solutions provided in our Encore suite of tools can help improve the efficiencies of any fleet operation. Our high-performance GPS tracking devices, combined with Wireless Forms, can increase visibility and productivity in the daily activities of fleet vehicles. They can allow you to:

  • Identify locations of fleet vehicles or cargo
  • Review idle and stop times
  • Expedite dispatching
  • Improve fleet routing efficiency
  • Reduce theft of high-value assets
  • Ensure equipment is located at the job site
  • Send paperless forms from the field to the office
  • Track trends to make better future business decisions

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

11.12
2019

Shipping During the Holiday Season and Actsoft Solutions

In 2017, UPS estimated that they’d be shipping nearly 750 million packages during the course of the entire holiday season. This year, that number isn’t likely to drop. With a steadily increasing number of gifts being given around Christmastime, companies that are in charge of package transportation must use technology and precision to ensure that there are as few delivery hiccups as possible.

At Actsoft, we engineer digital solutions that help streamline operations for companies in industries like transportation for both the driver and the administrator. By making things easier for all employees involved in the shipping process, our solutions help delivery businesses maintain efficiency, even during their busiest quarters of the year. Two applications in particular that we offer are essential for transportation companies: ELD and GPS Tracking.

Powered by VisTracks, our Electronic Logging Device (ELD) solution enables delivery drivers to focus strictly on safe and efficient driving by automatically logging their active time behind the wheel. Rather than having to manually fill out nationally mandated forms for Hours of Service (HOS), semi-truck operators can reach their destinations as quickly and safely as possible with instant documentation preventing their attention from being diverted toward cumbersome paperwork tasks. Information about rest compliance that’s automatically logged on a driver-by-driver basis is readily available to administrators and can help reduce their business’s potential to incur regulatory fines.

On the administrative side, our solutions’ GPS Tracking feature enables location positioning to help keep cargo and trucks safe, even if they become separated from one another. Track semi-truck trailers, the vehicles themselves, and even employees during working hours with accuracy from our software’s live view map. Monitoring all mobile operations via GPS technology helps keep fuel usage optimized, package containers secure, and drivers accountable.

With the power of Actsoft solutions, transportation businesses can maintain ultimate control on their operations. Cut costs for your delivery company and keep efficiency high throughout the frenzied pace of the holiday season using our mobile management software.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

10.08
2019

How Actsoft Solutions Help Improve Your Bottom Line

With every new innovation we add to our solutions, we’re continuing to make things easier, more efficient, and more connected for your business. And all three of these aspects working together result in a major boost to your company’s bottom line annually, with reductions in costs such as:

Fuel

Managing a cost-conscious workforce isn’t exactly simple, but it’s easier to do with GPS Tracking. Our solutions provide near real-time updates on your fleet vehicles’ activities, allowing you to be notified of any instances of excessive idling or speeding by your drivers. Equipping your vehicles with devices like the Geotab GO9 also remains a great way to integrate Encore, our flagship solution, with intuitive hardware that provides diverse insight on how your vehicles are routinely being operated. When it comes to fleet management, use this tandem of software and hardmount technology to identify and curb costly practices your mobile employees may be unintentionally conducting.

Paper

Antiquated processes like filling out paper documents and manually delivering them can be largely eliminated with Wireless Forms. Our applications provide the tools you need to go completely digital with all of your company’s documentation, helping to reduce potential costs associated with paper usage like errors from manual data entry, high purchasing expenses, and time spent driving paperwork back to the office.

Overtime

Actsoft’s Timekeeping feature gives businesses like yours the ability to clamp down on unnecessary overtime payouts with mobile time-punches. Your remote employees can clock in and out using a smartphone or tablet from our Encore solution’s single integrated portal, allowing them to track start and stop times while working with greater accuracy. Over the course of weeks and years, all those saved minutes from more accurate time-punches can have a sustainable positive impact on your company’s bottom line.

To find out more about how our solutions can help carve a path to savings for your workforce, check out our interactive return on investment calculator here, or schedule a demo today to gain an in-depth look at what our applications can do.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

10.01
2019

How Football Player Speed Tracking Is Similar To Fleet Analytics

This past Sunday, Cleveland Browns running back Nick Chubb ran for 165 yards and three touchdowns, helping his team secure a 40-25 win over the Baltimore Ravens. On his most explosive run of the day, an 88-yard bolt to the end zone, Chubb reached a ridiculous top speed of 21.95 miles per hour, per Next Gen Stats.

The National Football League has been experimenting with new ways to track player performance, measuring advanced statistics using cutting-edge technology. Thanks to concepts like ultra-accurate speed clocking and catch percentage measurements on tight-window throws, insightful data is readily available on how players are performing, and as a result, the performance analysis process is more detailed than it’s ever been.

At Actsoft, our applications’ GPS Tracking feature mirrors many of the innovative technologies the NFL uses to track routes and top speeds by its players on long touchdown runs. Our tracking solutions are able to record the top speeds and route histories of each individual vehicle in your organization’s fleet using a combination of hardware and software, providing a powerful new way for you to regulate operations in the field. From your Actsoft solution’s dashboard, see a live view map of your vehicles in near real-time, as well as the directions they’re traveling. Advanced statistics on stop times, route histories, and speeds traveled by your mobile employees in company vehicles are also available to managers, allowing your business team to enhance quality, safety, and efficient fuel usage. If certain staff members are traveling faster than you’d like for them to while en route to an assignment, use Alerts to receive  notifications any time your customized thresholds for speeding are exceeded.

With advanced technology that collects and reports data on your fleet’s activities, Actsoft solutions are designed to help your managers stay in control of the mobile workforce they employ. Use our tools to increase team accountability by identifying excessive speeding and unnecessary stops by members of your remote teams while they’re on their way to scoring you more business.

Have any questions on how Actsoft can help you?

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09.10
2019

The Benefits of Encore Vault’s EVV Solution

We’ve already discussed the upcoming Electronic Visit Verification (EVV) mandates that mobile healthcare companies must eventually have an answer for, but aside from just simple compliance, what are some of the extra benefits that an EVV system can provide your workforce with?

From a perspective of running the most efficient mobile healthcare operation possible, taking advantage of an EVV solution’s feature set is nearly as essential as remaining in regulatory compliance. After all, if you’re paying for an EVV solution, it’s wise to use it for the most possible enhancements to your business, while it helps your team stay in line at the same time. Our EVV solution, offered through Encore Vault, is designed to provide your organization with a treasure trove of features and valuable benefits for upgraded operations, including:

Verification of delivered services

It’s within the acronym, and it’s perhaps the most important aspect of our EVV solution: Verification. An ability to document and save data about patient visits made by your mobile medical staff is crucial for success, and in addition to helping track service quality, it can offer your team greater protection, as well as a dynamic new way to submit information.

Redirecting mobile nurses with ease

For mobile healthcare teams that must make multiple trips to different clients daily, the ability to schedule and reroute staff members on the fly can make things infinitely easier. Encore Vault EVV helps your business save fuel, reach patients quicker during emergency situations, and see the near real-time GPS positions of its personnel during working hours.

Helping eliminate insurance fraud and reducing overbilling

Recorded histories of patient visitations with accompanying location markers can help enhance the quality of your healthcare company’s reputation amongst its clientele by fostering consistency. With our application’s ability to notate precise start and stop times for delivered services, you can also help eliminate falsified claims and boost the accuracy of submitted logs.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar