08.13
2019

What a Company Mission Statement Should Accomplish

As we’ve discussed in previous posts, effective communication is essential to success in the world of business. How your message comes across to both prospective customers and your internal team alike matters, and perhaps one of the best ways to send a powerful and meaningful one to all is through a thoughtful mission statement that sticks. Your organization’s mission statement should:

Unite the company toward a common goal

One crucial benefit of a good mission statement is its ability to get everyone on the same page internally. The primary purpose of your organization should be carefully reflected in the diction used within the statement, and it should also be readily available to employees, especially those who interact with customers on a daily basis. Another important thing to do is to welcome feedback from all of your staff regarding the message. This helps to ensure that everyone is onboard, ready to start collectively moving in the direction that company leadership has outlined. Requesting input can even foster more effective collaboration amongst your personnel once the statement’s concept has been established.

Provide an accurate, professional description of your corporate identity to customers

Start with an identification process that considers everything your organization does, and then try to whittle it down into a few simple statements. What is your corporate identity? Asking this question first can help your team pinpoint the sheer scope of everything your company hopes to provide to its customers, and then find greater clarity when going about formulating the best way to convey that to them.

Express the values that your organization upholds in a concise but powerful manner

Above anything else, make sure your team’s mission statement encompasses your business’s key principles and ethics points. However, try to keep brevity and consistency in mind when beginning to compose the statement, especially when including your company’s values. Too many words or unrelated ideas can be confusing, defeating the purpose of having a mission statement in the first place. Lastly, verify that the message passes compliance with any and all branding guidelines as a final litmus test before publishing. With these tips in mind, feel free to craft a renewed mission statement that offers a fresh new perspective and refocused company vision for your team heading into the second half of the year.

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07.30
2019

What is Electronic Visit Verification (EVV)?

Technology is rapidly changing the ways that businesses in the healthcare industry reach and serve their patients. A relevant example of this is through Electronic Visit Verification (EVV), a type of system that helps companies document proof of their service delivered to patients. EVV is especially crucial for home healthcare providers with mobile medical staff as they make visits to clients in the field.

Aside from providing key returns like reduced paper costs, more secure data storage and transmission, and efficient workforce coordination, an EVV solution can help your healthcare organization remain in compliance with federal mandates, as healthcare companies will eventually be required to implement one, according to the 21st Century Cures Act. The implementation deadline is January 1, 2020, for Personal Care Services; Home Healthcare Services must have an EVV solution by January 1, 2023, in order to avoid fines and stay in regulation.

There are six key data elements that an EVV system must track: patient names, dates, locations, types of service performed, the home health provider’s name, and the start and finish times of care delivered. Recently, we released Encore Vault, a version of our flagship solution whose EVV options let you capture this information. Encore Vault contains even more features for enhanced security and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This new tier’s timekeeping- and scheduling-based options for EVV give healthcare companies like yours the flexibility they need to select a plan that works for them.

Benefits of Encore Vault include:

  • The ability to eliminate overbilling by pinpointing and logging visits
  • The ability to reduce insurance fraud and falsely filed invoices with GPS-tagged records
  • Enhanced worker safety
  • Timestamped trips by caregivers for accurate visit times
  • A highly secure messaging platform to communicate on

Unlike most lower price point EVV applications, Encore Vault also offers GPS Tracking as a complement to all of its proof of service delivery functionalities. See the near real-time positions of your mobile nurses and delivery people to verify that they’re at the correct locations, help them choose the most fuel- and time-efficient routes to patient homes, and increase workforce accountability using this intuitive feature. With our diverse EVV solutions, your organization can stay compliant and optimize its daily visit schedules through improved locational insight. Find out more today about what Encore Vault can do to help your healthcare company better serve its patients.

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07.24
2019

The Customization Abilities of Encore

Actsoft’s premier mobile resource management solution, Encore, offers multiple customization options, allowing users to craft a version of it that works best for their business practices. Three of the most powerful customizations possible with Encore are being able to brand the application to your business, choose certain modules over others, and run selected reports that have specialized data sets.

Branding

Make our solution truly yours by altering its look and feel to fit your business’s brand. Select different color schemes for your interface and easily import your company’s logo into the application to integrate Encore with your business’s message and existing employee workflows. Having an application that’s in compliance with your company’s brand can also help staff become acclimated with the solution more expediently.

Module Customization

Encore gives companies the ability to choose only the features they can benefit from the most with module customization. With options for Timekeeping, Wireless Forms, GPS Tracking, Job Dispatching, and more, Encore helps your team improve upon the biggest weaknesses in your mobile workforce’s operations, ensuring you’re only paying for the capabilities you need.

“Companies today are looking for an adjustable, bespoke business application like Encore,” said Xavier Charles, Actsoft’s director of marketing. “Encore is built in a modular format, allowing organizations to truly tailor the solution’s features strictly to what their businesses require and nothing they don’t. While many other solutions offer too many unnecessary features at too high of a price, our affordable-but-powerful solution puts the business owner in control by letting them customize its functionalities to their company’s specific needs.”

Custom Reporting

Focus solely on the metrics that you need and nothing else using Custom Reporting. Having to sift through irrelevant information while reviewing generalized reports can slow down productivity for your team, make it harder to pinpoint analytics that directly impact revenue, and drain bandwidth; Custom Reporting eliminates these issues by allowing your admins to send reports to selected individuals and tailor them to only include key data points.

Encore’s customization abilities work to make versatility achievable for your workforce. Contact us today to find out more about how your organization can gain benefits like increased revenue, more informed decision-making, and streamlined productivity using the power of our ultra-tailorable solution.

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07.16
2019

Managing a Construction Worksite with Encore

In any construction operation, it’s critical for the office to know what’s happening at its project locations in near real-time. However, managing workforce safety, asset security, and employee accountability all at once can prove to be a difficult task for supervisors to maintain if the right solutions aren’t being used. Actsoft’s flagship application Encore enables construction companies to get the most out of their operations by helping them better protect their equipment, stay in OSHA compliance, and remain on track with building project timelines. Here are just a few of the useful features Encore can provide to companies looking to enhance the ways they manage their construction worksites:

Intra-Company Messaging

Build stronger communication channels between your managers and construction workers in the field by using Intra-Company Messaging to relay new information on the fly. Desktop-to-handset integration allows your administrators at the office to message multiple employees at once, saving time and resources. Past conversations can also be reviewed for reference if need be, and your team members can relay project statuses or any new materials requests back to the office using this powerful tool.

GPS Tracking and Geofences

Communication between headquartered administrators and your remote teams is certainly valuable, but our solution takes workforce insight a step further than just Intra-Company Messaging. With GPS Tracking and Geofences, you can draw specified digital boundaries around your building sites on Encore’s live view map, see employee and equipment locations, and be notified any time the perimeters are breached by tracked points of interest. Enhance the transparency of your workforce by using this tandem of tools to help ensure tasks are being completed and that employees are at their assigned locations during working hours.

Asset Recovery

Leave the heavy machinery your company needs in the field overnight and monitor it with Encore’s GPS-enabled technology. If one of your tracked assets becomes lost, you can see its position via the solution’s live view map and easily recover it. In addition to helping prevent expensive costs to replace stolen or misplaced equipment, you can use asset tracking to make sure that no tools are being used improperly after working hours have ceased for the day. Encore’s proficiency in improving workforce, asset, and fleet efficiency makes it a powerful companion for any construction business.

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07.09
2019

Our Purpose at Actsoft

At Actsoft, our purpose is to do more than just create and support innovative business software. Our solutions are designed to help deliver the most possible return on investment to your company, giving it new ways to learn more about its field operations. By bringing your workforce’s various aspects closer together, Actsoft applications help connect, enhance, and organize how you can coordinate your mobile employees.

In addition to improving workforce management, our solutions collect and report useful data about how your employees are performing their jobs away from the office. With detailed reports that can be scheduled or produced at will, administrators can see intuitive graphs about driving behaviors and time spent at job sites to fine-tune their business practices.

“Actsoft’s purpose is to help businesses run more efficiently, productively, and profitably by leveraging our software solutions,” said Kevin Thigpen, Actsoft’s chief operating officer. “We empower customers by providing them with information on a near real-time basis, allowing them to proactively make business decisions that are more informed.”

The capability to run reports on the fly is one of the most powerful features that our products offer. Managers within a company can receive near real-time analytics about how things are going in the field, enabling them to craft better strategies during time-crucial situations. This feature ultimately adds an extra element of versatility to a workforce, providing additional ways to save in the process.

All of our solutions’ intuitive features work together to increase potential for organizations of any size. This defines our vision for our customers: to help them grow their businesses through greater savings, better communication, and stronger insight.

“We hope to build solutions that help customers evolve their business using the latest and greatest technology,” said Thigpen. “Our software delivers value through the vital information it collects and provides to our customers daily.”

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06.18
2019

Ways to Enhance Your Company’s Brand

One of the most effective ways to increase customer loyalty is to focus on enhancing your organization’s brand. However, developing a powerful name in your respective market can be challenging to do when you’re just starting out, and even once your company has achieved this, it’s still a constant process to maintain.

Every aspect of your business should be optimized to help you effectively address the needs of your customers. Here are a few tips to help your company do just that, and craft a sterling brand at the same time.

Redefine your company’s mission

If it’s been a while since your organization has realigned its focus and business strategy, you may want to think about giving it some attention. As the market is constantly changing, it’s important to take note of any changes in interest by your target customer base, and tailor your business practices to meet their new needs. Redefining goals also helps to unify your team and give them a clearer understanding of what new strategies they can implement to better address customer requests.

Focus on timely and attentive customer care

Build a brand backed by an excellent reputation to foster repeat business. Delivering timely, attentive service remains one of the best ways to retain customer loyalty, garner new opportunities, and build up a quality standing in the market, so make sure that the positive experiences of your clientele are highly emphasized. Highlighting these will allow your company to generate a brand that has the wellbeing of customers as its top priority.

Consider a brand makeover

If your business’s logos, color schemes, or overall visual representations to customers are outdated, you could be falling behind your competition. Brand makeovers serve as adaptations to the marketplace of the 21st century; stay relevant by ensuring that your organization’s appearance reflects both modernity and reliability to its prospective customers.

Just like these tips can help you enhance your company’s brand, Actsoft solutions can assist your organization with increasing its performance. You can even customize your Actsoft application to include attributes of your brand such as updated logos and color palettes to truly drive home your message. Use our solutions today to improve punctuality, efficiency, and productivity across your entire workforce, boosting the potency of your brand in the process.

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05.14
2019

Feature Study: ELD on Encore

Encore’s Electronic Logging Device (ELD) solution helps businesses in the transportation industry easily keep track of the information that they need to regularly document and report. Powered by VisTracks, our ELD application is a powerful tool that can automatically log important data regarding drivers’ active time behind the wheel.

Why is documentation important?

The Federal Motor Carrier Safety Administration (FMCSA) put in place Hours of Service (HoS) regulations that transportation companies must abide by, as a means of enhancing highway safety. HoS mandates set the total amount of time that commercial drivers can spend on the road before they’re required to rest, making documentation of these hours off critical for remaining in compliance.

Manually logging driver data takes time, isn’t always accurate, and doesn’t provide the detailed analytics that our ELD solution does. From Encore’s web portal, you can see reports of your truck drivers’ drive times and hours off, all from an integrated system that automatically captures and displays relevant data.

Benefits of ELD on Encore

ELD on Encore offers multiple benefits to transportation companies that can help them save both time and money. Costly fines can stem from HoS infractions; however, our ELD solution is able to provide your team with all the tools it needs to organize and automatically record its data, lowering your potential to incur regulatory fees like these.

Encore’s ELD solution uses a simple combination of hardware mounted into company vehicles and back end software to automatically document driver logs. This tandem consistently works to provide your drivers with extra time during daily working hours, allowing them to only focus on safe, efficient driving.

Actsoft is constantly developing new solutions to help transportation companies like yours enhance cost efficiency, improve safety, and save resources. Use our ELD solution to take the guesswork out of remaining in compliance with HoS mandates today.

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02.05
2019

Using Encore’s Manager App While Traveling

At Actsoft, we know what a powerful asset mobility can be to today’s businesses. While you might not be able to be omnipresent at all your company’s different work sites, our flagship solution Encore now has an extra degree of portability with its Manager App tool, allowing you to manage multiple teams from virtually any location. Running an entire organization’s various tasks at once isn’t an easy feat, but it can be simplified with Manager App.

As a solution that’s truly tailored to the needs of a traveling administrator, Manager App brings all your desktop application’s features to the interface of a mobile device. Oversee your dispersed workforce if you’re away from business headquarters, and direct employees efficiently from the tap of a button. Manager App even allows you to gain insight and adjust your workforce on an international scale by allowing you to travel out of the country as needed, while still helping to keep you informed about things that are relevant to your business back home.

Benefits of Manager App

Enhance efficiency by using Manager App to direct while on the go. Unnecessary trips to the office can add up to losses of both time and money, and by taking your desktop application’s features with you, you’re able to reduce these costs and boost productivity. Receive near real-time updates when users fill out forms, optimize routes to job sites, and send out additional personnel to job locations from any position with Manager App. Eliminate the need to be tied down to a desktop computer to access certain features of the Encore application, thanks to the solution’s portability and seamless functionality.

Whether you’re localized or traveling abroad, it’s always important to ensure that operations for your business are continuing to run smoothly. Use Manager App to work smarter, not harder, and efficiently direct your team from a smartphone or tablet while you’re away from the office.

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11.27
2018

Stocks, Assets, and Work Site Tracking

For many investors, it’s a common belief that maintaining a diverse financial portfolio is an effective way to minimize risk. To those who follow this strategy, the idea is that holding stocks in multiple different sectors can potentially offset some of the losses that would’ve arisen from having placed all their chips on a single failing investment. Their ownership of shares in a wide array of other better-performing investments may serve as a buoy to the negatives that they’ll inevitably encounter when trading.

That being said, it should come as no surprise that purchasing shares of stocks always carries a certain measure of risk with it, as past returns will never guarantee future market results. However, the potential of compounding interest still entices investors to put their money into the market, and weigh its risks accordingly.

Physical assets that your company might own such as equipment, cargo, and fleet vehicles are all just as much valuable investments as they are functional tools, and with Actsoft solutions, they can be shielded from risk. Features of our software like GPS Tracking and Alerts help your team thoroughly manage its materials, and use them more efficiently in the field by detailing their near real-time locations. Any time you’re unsure of where a particular asset is located, simply open up your Actsoft application and pinpoint it.

Take asset security a step further with Geofences, another feature of our products. Using Geofences, you can draw boundaries around job zones on your solution’s live view map, and monitor any entries or exits of the perimeter by your team’s tracked equipment. Alerts keep administrators informed of work site activity on the fly, and help them verify that company tools are being used properly around the clock.

Never leave the assets that your business requires to chance with our solutions. Once risk has been eliminated from the picture of equipment security, retain peace of mind while your tools are dispersed, and allow some of the most accurate tracking technology available to start saving you money.

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10.30
2018

How Inefficient Quarterback Play is Similar to Poor Management

Quarterback is far and away the most important role one could have in the game of football, and it’s arguably the most essential position in all of sports. No matter what a football team’s offense does, nearly everything is channeled through its quarterback orchestrating efficiency on a routine basis. Elite signal callers are experts at managing multiple responsibilities when directing scoring drives, and tend to make their best plays during high-pressure situations, while thousands spectate.

Generational talents at quarterback, like the Green Bay Packers’ Aaron Rodgers, can make up for personnel deficiencies on their team by elevating the effectiveness of players around them, and using an extensive knowledge of various pre-snap coverages to audible out of bad plays before they even have a chance to develop. They’re more than capable of putting their team on their back and carrying it to victory during less-than-ideal situations, especially whenever not a lot of extra help is available.

In addition to being tasked with directing excellent passing attacks, NFL quarterbacks are typically anointed as the faces of billion-dollar franchises, entities that are just as much businesses as they are ball clubs. Signal callers at the professional level become highly marketed for jersey sales, advertisements, and other forms of revenue streams. Quarterbacks that struggle at the professional level, however, often times cripple their team by negating effective drives with costly turnovers, and it’s no secret why when they don’t receive nearly the same kinds of lucrative contracts and endorsement deals that the superstars do. The game and position is constantly changing, but one thing will always remain essential: a need for long-term efficiency.

In this respect, running a business is in a lot of ways similar to quarterbacking an NFL team. Without a foundation of efficient, low-mistake management, today’s companies aren’t able to sustain success. The same goes for any NFL offense that’s under the guidance of a franchise gunslinger.

The best NFL quarterbacks are proficient at making adjustments, based on what they’re seeing from an opposing defense in near real-time. Much like managing a company with mobile employees, good quarterbacks are also versatile leaders through efficient communication with their team members. Features of Actsoft solutions such as Dispatching help businesses communicate better on the fly, and relay important updates or changes in workflows to mobile employees quickly.

In recent years, most NFL teams are relying on a throw-first offensive strategy, which enhances the importance of having a competent player under center even more. Learn how Actsoft solutions can help you better quarterback your team, and build a more productive, versatile, and efficiently-managed business today.

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