12.21
2018

Reinventing Disney Classics and Mobile Workforces

The year is almost at an end and, though there is ostensibly no discernable difference between December 31 and January 1, many of us opt to use the New Year to signify new beginnings. We make promises to improve various aspects of our lives and hope that, with the coming year, we can usher in better versions of ourselves.

Likewise, in Hollywood, the creatives behind all the biggest blockbusters are constantly trying to one-up the last hit. Sometimes that involves breathing new life into something older. In 2019, we’ll see the masterminds from Disney reintroduce three of the biggest classics from yesteryear, implementing new technologies that let them retell the same story in a completely new light.

In “The Lion King,” we’ll see Simba as we’ve never seen him before, as though he’s a real, living, and breathing feline. “Aladdin” promises to take us on a magic carpet ride to the mythical land of Agrabah brought to life. And everyone’s favorite floppy-eared, flying elephant is bound to win the hearts of a whole new generation in “Dumbo.”

Now, whether or not these modernized versions of the classics are actually upgrades or not is a subject of contention for many. But the fact of the matter is: Technology today allows the storytellers to dazzle audiences with a new, upgraded look that they simply were not capable of when these films were first introduced.

Likewise, introducing our software to your business allows you to complete the same tasks that you are now, but in a much more efficient manner. And unlike the reimagined movies that are coming to the big screen next year, there’s really no disputing the benefits you’ll see from upgrading to our solution.

If you’re constantly dealing with massive amounts of paperwork, particularly with forms that need to be filled out at each job site, there is so much waste (both resources and expenses) that comes from needlessly using so much paper product. Plus, with decision logic, your digital modules automatically know to skip to certain questions based on your responses, saving your crew time.

Companies with fleets can use our solution to reduce the amount of fuel used. Vehicle monitoring lets management know if drivers are allowing their trucks to idle needlessly, burning fuel that could be saved simply by switching off the engine. Additional driver behavior (e.g. hard braking or accelerating and speeding) is tracked so you can make sure your crew is driving as safely as possible. When they’re following safe practices, there’s a reduced risk in accidents, which can be costly both to your bottom line and reputation.

And when you have employees that work in the field, you can save time wasted by letting them punch in and out from the field, rather than having them come all the way into the office. Plus, with GPS Tracking tied into their time punches, there’s an added level of accountability, since you know they’re exactly where they’re supposed to be when you start paying them.

So while everyone may not be all on the same page when it comes to the reimagining of classic movies, it’s okay; we don’t always have to agree. But when it comes time to reinvent your business, it’s hard to argue with the results.

Have any questions on how Actsoft can help you?

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11.16
2018

Thanksgiving, the Holidays, and Managing Your Business

It’s hard to believe, but Thanksgiving is just around the corner. With it marks the unofficial start of the holiday season. It’s a time when we all — even those of us down here in the Sunshine State — start to break out the warmer clothes as the mercury levels perpetually drop. It’s when you and your family come together to celebrate, catch up, and enjoy a plethora of hearty home-cooked meals (while dodging the uncomfortable questions about your life choices that inevitably come your way from that one distant relative you only see this time of year).

Beyond the gathering of friends and family, the roasted turkeys and hams, the piles of sugar cookies, and the exchange of gifts, there are still businesses to be run. And as a business owner, you know by now that, similar to the slew of vacation requests that come in each and every summer, this is another time when work crews tend to be working at half capacity due to all the time off requests.

What does this mean for you? Simply that, during the holiday season, you need to make some adjustments in order to allow your staff the time off they’ve earned, while keeping up with business as normal. (Not to mention, you may actually be even busier than usual, so slowing down is not an option.)

That’s where our software comes in. When you have our solutions in place, the level of efficiency you’re able to run your business at increases exponentially. How? Here are a few examples.

Wireless Forms
Ditching those cumbersome paper forms is the easiest way to save time on the job. All the information your workers need to collect from customers, including signatures and photographs, is done and sent back to the home office in near real-time, directly from the field. With only pertinent information included on the forms and no illegible handwriting to decipher, this is processed much quicker. Plus, since workers no longer have to go back to the office to turn in stacks of paper, they can easily fit more customers into their daily schedules.

Dispatching
It’s one thing to have a carefully orchestrated schedule set up ahead of time, so you can prepare your team to tackle each days’ work in a way that makes the most sense. But as we all know, the unexpected is almost always bound to pop up. Customers cancel. New customer requests come in. People call out sick. Using our dispatching feature, you can see a top-level overview of each person’s schedules, availabilities, and current locations. So when new orders need to be assigned, you’re able to send it to the right people, fitting in as many as possible.

Timekeeping
With decreased staff numbers come increased hours for the ones holding the fort. Our mobile timekeeping solution not only lets staffers make the most of their workdays by eliminating the need to stop by the office before heading to the first job site, but also by letting management review hours worked no matter where they are. This helps administrators make smarter decisions when distributing tasks so that unnecessary overtime is avoided when possible, or at least minimized when unavoidable.

These are just three of the many tools in our suite of solutions. As you can see, there’s already so much they can do to help you run a more efficient business and, in doing so, increase your bottom line. Whether your business is in peak vacation season, or it’s just another normal workweek, you’re going to get the most out of your workers the minute our software becomes a part of your daily procedure. It will allow you to approach the holiday season — and every other time of the year — with far less stress, and more confidence that it will be business as usual … always.

Have any questions on how Actsoft can help you?

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11.14
2018

HVAC 911: Winter Emergencies and How to Ramp Up Your Service

When temperatures drop, calls requesting HVAC service start to rise because nobody wants to spend winter in the cold when their heater stops working. In warmer states like Texas and Florida, many heaters break just in time for the colder months because all year they’re simply collecting dust, and those particles can damage heaters.

Handling these emergency calls efficiently and professionally can both save you money while it makes you thousands of extra dollars and dozens of happy customers. Of course, by mishandling calls — being late, not showing up, double booking, and poor route management, your company can miss out on lucrative jobs, get terrible reviews and lose potential lifelong clients.

This leads us to the million-dollar question: How can HVAC companies best handle a surge in calls during the winter season?

The simple answer is: by streamlining operations on both the front and back ends using simple software solutions for computers and mobile devices. These solutions, such as Actsoft’s suite of tools, enable your office and your drivers to communicate quickly, clearly, and effectively.

For example with GPS Tracking, your dispatcher can see (in near real-time) where your drivers are, if they’re still with clients, and who is closest to the next job. With this information, they can immediately send an alert to the driver’s mobile phone with the new job assignment.

This is also a useful feature in giving customers accurate time estimates, so they know when to expect a driver to arrive. By looking at the driver map, office personnel can see the distance between a driver and a customer. This type of information is invaluable when you’re dealing with heavy volume.

On top of the incredible customer service benefits, GPS tracking also helps to drastically cut down on fuel costs by optimizing routes and finding the shortest distances, while also avoiding congestion, for drivers to travel. Over months of use, this technology can save your company thousands of dollars.

Wireless Forms
Enhance your service even more by executing paperwork quickly and clearly with digital forms. Just like any form on a website, solutions like our Wireless Forms allow you to create your forms digitally and then deploy them to mobile devices. This means your employee can simply pull up a form, the client can read and sign it via an electronic signature, and the employee can send that form straight to the office for processing. This eliminates the possibility of technical errors (illegible handwriting, missing forms, etc.), thus delaying service and creating a huge back-up of customers waiting for assistance. It also eliminates the problems of losing forms or having to make extra trips to the office to drop them off or pick new ones up.

Barcode Inventory
Another great asset during the busy season is using barcode scanning to keep track of tools and inventory. When you have several drivers on the field juggling many requests it’s easy to forget to order more supplies; before you know it, you’re out of the material you need to do a job. This means you’re not only losing money on that project, but your lost customer is now taking their business to a competitor — which could be a lifelong customer loss for you.

By using a simple tool like Barcode Scanning, your techs simply scan each part as they use it; that information is tracked, and when the supply dips below a predetermined amount an alert is sent to the office personnel to reorder more supplies.

If you’re ready to boost your company’s efficiency for just pennies a day, call an Actsoft rep today and will walk you through our line of solutions geared to save and make you money.

Have any questions on how Actsoft can help you?

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11.13
2018

The Benefits of Integrated Technology

The businesses of today rely on technology to power their workforces, especially if they’re mobile. Without solutions for managing remote operations, it’s difficult for companies to optimize efficiency and maintain a competitive advantage over other organizations in their industry. The problem, however, lies in the fact that these businesses often times use multiple different applications to handle their various inefficiencies. In doing so, they can end up paying much more for a laundry list of different software licenses, and still not have the same kind of control that a single, end-to-end business application would provide them with. Instead of buying a wireless forms solution, a tracking solution, a dispatching solution, and a timekeeping solution, why not just acquire one that includes all four, plus even more tools to make your business thrive?

At Actsoft, we realize that today’s companies need solutions that don’t add more guesswork and unnecessary costs to their daily processes. That’s why we’ve created Encore, our flagship application for data collection and business management. With Encore, you’ll be able to seamlessly integrate your remote staff’s mobile business devices with your organization’s desktops, and manage from the convenience of an all-in-one solution. Reap benefits like these as a result of integrating your business’s technology, through our most intuitive application’s potential.

Stronger Connectivity

Integration naturally bridges gaps in communication, making connecting with your team easier than ever to do. Encore’s Dispatching and Messaging features provide a seamless environment for effective, on the fly communication, and establish links between the handsets of mobile employees and your office’s backend systems. Save time and money by efficiently rerouting staff as need be, and getting crucial instructions to them quickly.

Accessibility

What more could your business accomplish if it had nearly instant, yet secure access to the valuable data it’s gathered from the field? Integrating technology allows your mobile operations to succeed, and provides your home base with all of the information it requires more efficiently. Wireless Forms on Encore lets you easily create digital copies of all of your business’s most important documents, and enables your employees to submit forms from the field. In doing this, supervisors have faster access to analytics, and can make data-driven decisions for saving revenue, and smarter resource allocation.

Consolidation

Reduce the amount of different solutions your business uses with Encore. As an all-in-one application, it can help your company save, centralize its information, and simplify the ways that it manages. Learn more about how Encore can help you integrate and enhance your business today.

Have any questions on how Actsoft can help you?

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10.23
2018

Industry Spotlight: Actsoft Solutions in Healthcare

Much like the public sector, healthcare is often times a mission-critical industry. Mere minutes and seconds can have life-saving implications, especially when it comes to emergency response. Because of this, organizations that provide medical services need solutions that can keep them better in tune with their mobile employees. Crucial situations that call for clear, open lines of communication are more easily managed through Actsoft’s workforce management applications, and we take pride in being able to assist organizations that help those in need find greater efficiency.

Fleet Tracking

Ambulance fleets that are monitored using our solutions’ GPS tracking capabilities are better equipped to operate safer and more efficiently. Our fleet tracking applications go even further than traditional solutions by displaying data charts about the activities of each of your respective fleet vehicles, allowing you to make better, more informed decisions about your mobile workforce. Let Actsoft solutions help your team regularly reduce its ambulances’ fuel consumption and wear-and-tear today.

Dispatching

Easily make on the fly adjustments to your workforce using Actsoft’s Dispatching tool. Both palliative care services and EMS can use the power of mobile technology to strategically direct the different parts of their workforce in near real-time, as employee positions in the field help administrators dictate who should get routed to a new location. With Dispatching, your workers can receive nearly instant notifications of procedural adjustments to their handsets, making your team better-rounded and more versatile than ever before.

Wireless Forms

A system for digital documentation takes the guesswork out of filling out and submitting paperwork, and is an especially useful asset in a time-sensitive industry like healthcare. Wireless Forms lets healthcare companies fill out forms electronically, and aspects of the feature such as decision logic help to reduce entry errors by showing employees only relevant portions of a document to complete, based on their previous answers.

Have any questions on how Actsoft can help you?

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10.17
2018

Encore’s New Barcode Scanning Feature is Here!

We’re proud to announce that our premier solution, Encore, has received a powerful new enhancement to its Wireless Forms feature! With barcode scanning, you can now use the cameras of your workforces’ mobile devices to scan QR codes and barcodes.

The applications of this feature are practical for virtually any company that regularly needs to fulfill checklists, manage inventory, and accurately track employee hours. By simplifying processes and eliminating the need to purchase separate barcode scanning devices, Actsoft has made it possible for your business to consolidate, and save even more resources.

Inventory Management

Experience improved efficiency when it comes to keeping track of inventory. Barcode scanning lets you scan codes to input data into a wireless form, making it easier for your team to take note of any tools that were used and successfully returned throughout the course of a workday. Standardizing the process of inventory management can help to prevent equipment loss, and it also gives your staff a unique advantage by helping them easily identify what parts need to be ordered for a job’s completion.

Timekeeping

Barcode scanning can be used in tandem with Timekeeping, and in doing so, you’re able to verify that your employees are remaining accountable whenever they clock in or out. As long as a wireless form is attached, registered time punches can be accompanied by ID code scans, helping you preserve the integrity of your staff’s timesheet data.

Proof of Work Completion

Companies in multiple different verticals can efficiently document the completion of work and daily work orders with Encore’s barcode scanning enhancement. If your organization must conduct routine inspections at close of business, barcode stickers placed at specific locations can help you verify that workers went to those positions and successfully checked them at the end of the day.

Encore’s barcode scanning tool is yet another example of how we’re constantly looking to make our solution even more practical for the everyday needs of your business. Leave behind expensive barcode scanners, timecard uncertainties, and any inefficiencies surrounding task documentation with our newest update.

Have any questions on how Actsoft can help you?

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10.04
2018

Industry Spotlight: Actsoft Solutions in Professional Service

Conveying a brand of expertise is vital in the professional service industry. Professionalism must be marketed as an essential ingredient of business, particularly for companies that deal in realty, security, or insurance, as it fortifies trust, something that inevitably leads to customer loyalty.

Actsoft takes pride in developing solutions that help businesses enhance the efficiency and positive image of companies to consumers. Using our digital tools, send a message of professionalism every single time your organization interacts with clients, and organize your team’s processes with ease.

Enhancing your organization with Encore

Branding matters, regardless of what type of service your company provides. With Actsoft’s Encore solution, your professional service business can create a customized management application of its own, complete with personalized logos and hand-selected color combinations to match your company’s aesthetic. On the functionality side, Encore bridges the gaps between your remote employees’ mobile devices and your office’s desktop computers, connecting the field to headquarters seamlessly. Select only the features and modules that specifically fit your business’s needs, and direct your mobile workforce effortlessly.

Wireless Forms

With Wireless Forms, you can create custom digital versions of all of your company’s documents, and have remote employees fill them out using mobile devices. This feature simplifies the process of form completion through decision logic, which only presents relevant fields of the document to fill out, based on an employee’s previous answers. Form Workflows, a new addition to Wireless Forms also empowers your team to work together by letting specific users complete portions of a wireless form, and then send it electronically from one person to another until it’s finished. Save time, money, and resources using the power of this tool, while fostering the consistency of your brand as well.

Mobile Timekeeping

Fulfilling the needs of customers remains a high priority for any service-providing company. Mobile Timekeeping helps your remote staff reach clients quicker than ever, by allowing them to clock in directly from the field using a smartphone or tablet. Through accurate timesheets and shortened response times to customers, you can further standardize your company’s operations, help your team buy in even more to a culture of professionalism, and save money by reducing unnecessary overtime hours.

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09.25
2018

Industry Spotlight: Actsoft Solutions in Construction

Actsoft solutions help to power forward the construction industry by bringing dispersed workforces together. Three of the most important things for effective building strategies are consistently meeting deadlines, ensuring that worker safety remains accounted for, and protecting assets around the clock. All of these critical objectives can be attained using the capabilities of our software.

Stay right on schedule

Once a building project has been planned and announced, the clock is immediately ticking on its completion. One of the best ways for contractors to establish a sterling reputation with their customers is to consistently deliver on project timelines, and features of our solutions like Wireless Forms and Mobile Timekeeping make it easy to do. By allowing workers to complete more of their daily tasks while away from the home office, these tools help companies save time and money effectively.

Enhance work site safety

Construction work often times requires heavy machinery, which can carry a certain degree of danger. Actsoft’s GPS Tracking tool makes the pinpointed locations of employees readily available to see, so companies know exactly where their staff are in case of a critical situation. Dispatching is another powerful feature of our software that can help to keep employees safe, as it enables construction businesses to send out requests for assistance nearly instantly via wireless notifications, whenever an emergency might occur.

Keep important equipment secure

Heavy machinery like bulldozers, cranes, and crawler excavators can cost thousands of dollars to replace if lost. Thankfully, contracting companies can use Actsoft’s Asset Tracking technology to be constantly in-the-know about where their important construction equipment is. The ability to leave machinery dispersed in the field overnight gives businesses an immense amount of extra potential for savings, and with custom alerts for unauthorized movements, contracting businesses can rest assured that their assets are monitored around the clock.

Have any questions on how Actsoft can help you?

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09.18
2018

Industry Spotlight: Actsoft Solutions in Utilities

Utility companies are able to use a variety of Actsoft solutions to streamline their workflows, and ensure that they’re getting the most out of everyday operations. Businesses dealing in water, HVAC servicing, electrical repair, and plumbing almost exclusively conduct daily work at remote locations, which can open up a world of possibilities for breaks in connectivity to occur. The reliability of a business solution then becomes vital, if management teams are to establish and maintain solid communication with their mobile technicians.

Features of Actsoft solutions like GPS Tracking, Dispatching, and Wireless Forms are all readily applicable to the utilities industry, collectively providing extra efficiency to daily operations. Here’s how utilities businesses can benefit from these particular tools:

GPS Tracking

With GPS Tracking, utilities companies can know the near real-time positions of their scattered employees on the fly. This feature is a versatile one that functions seamlessly with other Actsoft tools, leaving workforces more equipped than ever to handle the unexpected. GPS monitoring of employees, fleet vehicles, and assets can enhance safety for workers, better safeguard business equipment, and make team coordination a breeze to sustain.

Dispatching

This feature enables businesses to redirect their field techs to new job locations on the fly via electronic communication. Managers can perceive the locations of their organization’s mobile employees in near real-time, and identify the closest available staff members to new work sites.

Quick response times to critical situations like pipe breaks, electrical failures, and water stoppages are integral to providing the best possible service to your customers. If your company was equipped with a solution for helping staff identify and reach new jobs as efficiently as possible, what more could it accomplish?

Wireless Forms

Receiving vital paperwork back from the field in a timely manner is another pain point for many organizations, as it’s often times impractical and costly to deal with. For companies that choose to use Actsoft’s Wireless Forms solution, however, documentation is kept streamlined via the power of digital systems. Employees of utilities companies can fill out custom work orders and billing documents from the convenience of mobile devices, saving time, money, and resources daily.

Have any questions on how Actsoft can help you?

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09.10
2018

Industry Spotlight: Actsoft Solutions in the Public Sector

Public sector entities can experience mission-critical situations on a routine basis during daily operations, making timeliness and attention to detail imperative. As a result, for government-sponsored agencies such as law enforcement, city utilities, inspectors, and parks and recreation, it’s always a necessity to have clear lines of communication, strong insight, and effective mobile workforce management strategies in place. In the wake of natural disasters and other types of emergencies, solutions that help to reduce any points of inefficiency can be key to accelerating response times, and providing better service to the public.

Actsoft has taken a versatile approach to our digital solutions’ development process, particularly when it comes to what public sector jobs specifically need for success out of an application. Our library of features has been engineered to encompass everything a department could possibly require for sustained efficiency, simplified processes, and better task delegation. Here’s a few of our solutions’ most applicable features to the public sector:

Dispatching

Take the guesswork out of coordinating your mobile workforce with Dispatching. Directing remote employees to new job sites via smartphones or tablets can increase responsiveness to critical scenarios, and make communication between dispatchers and first responders easier than ever to maintain.

Wireless Forms

With Wireless Forms, the hassles of traditional forms are no more. Allow Actsoft to help transition all of your paper documents onto a clean, digital system that works for your organization, and receive crucial data from the field nearly instantly. Electronic storage is able to safeguard sensitive information, and also help to ensure that it never gets lost by accident.

Mobile Timekeeping

Employees can clock in and out remotely using this powerful feature, and when used in tandem with GPS Tracking, they’re able to safely keep business vehicles at their homes overnight. Save on fuel costs, reduce unnecessary trips back to the office for clocking in, and enhance workforce productivity with Mobile Timekeeping.

GPS Tracking

GPS Tracking allows for employees and fleet vehicles to be surveilled around the clock. Squad cars, utility vehicles, and other assets can be monitored via satellite-enabled tracking, making GPS pinpointing a vital tool that helps to facilitate strong team direction on the fly.

Have any questions on how Actsoft can help you?

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