09.05
2019

Why Data Encryption Matters

In today’s digital age, data is increasingly valuable. With that, however, comes an even greater necessity to protect it. Hefty fines can be leveled against organizations that fail to adhere to federal regulations on certain data types like Personal Health Information (PHI). Any kind of financial information that becomes compromised can also subject the firm in charge of it to massive data breach payouts.

The answer why is simple: Data is crucial to personal security. The potential damage that leaks or hacks can wreak on anything from privacy to financial health can be devastating to both the customer and the company storing it.

So, if your organization is in charge of keeping data heavily secure, what are some of its options? One of the most cost-effective but secure ones lies with our Encore Vault solution. Along with being backed by mandatory and thorough compliance training for our employees on a routine basis, our application is equipped with a slew of security levels to help you truly lock down client information, including:

  • TLS 1.2 data encryption
  • FIPS 140-2 compliance
  • 256-bit AES encryption
  • Advanced Data Security (ADS)
  • Microsoft Azure Web Application Firewall (WAF)
  • Support of HIPAA compliance for sensitive medical information

Encore Vault’s proficiencies aren’t strictly limited to efficient data collection and highly secure storage, however. The solution provides tools for you to coordinate all aspects of your mobile workforce on a platform that’s even more safeguarded. Powerful features like Job Dispatching, Intra-Company Messaging, and GPS Tracking still allow you to monitor points of interest regarding your workforce in the field and adjust workflows in near real-time. Encore Vault is designed to give companies in finance, healthcare, the public sector, and more all the functionality they’ve come to expect from a top-tier workforce management solution, but with the uncompromising levels of encryption they require.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

08.27
2019

A Synopsis of Encore Vault

Our Encore Vault solution is built to encompass all the additional security measures your organization may need over its data, communications, and analytics. Backed by Advanced Threat Protection for Microsoft Azure (ATP), Vault is a highly secure version of our flagship application that is an ideal fit for companies who require additional safety protocols.

At Actsoft, our staff have been through stringent training sessions in order to make sure that the services and engineering processes we abide by align with any and all security regulations; as a result, we’re able to provide a product that can now even more directly assist businesses in verticals like healthcare, professional service, and the public sector.

Encore Vault’s Wireless Forms feature supports compliance with the Health Insurance Portability and Accountability Act (HIPAA), which remains a necessity for many businesses, particularly those in healthcare. In addition to incurring costly fines, organizations whose documentation procedures don’t comply with federal mandates may be subject to additional sanctions; Vault’s ability to help check the compliance boxes for your company allows you to benefit from its features even faster and keep fines away. Affordable solutions for Electronic Visit Verification (EVV) are also offered with Vault, making it a truly dynamic and useful application in the healthcare space.

Aside from HIPAA compliance, Wireless Forms with increased security measures is valuable to organizations in other industries like professional service and the public sector. For these fields, remote data collection needs to stay highly secure, and with ATP locking down form transmissions, organizations in verticals like these can still reap benefits of saved time, money, and heightened efficiency. Data breaches can also be incredibly costly to recover from for any company’s bottom line; Vault helps mitigate data loss potential with geo-redundant storage, expanding the ways that your company can stay protected.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

08.21
2019

Encore’s Capabilities During Mission-Critical Situations

When emergencies strike for a mobile workforce, the ability to retain connectivity is crucial. Organizations that are tasked with disaster recovery efforts in particular need ways to efficiently communicate more than ever when bandwidth is stretched thin and communication channels are limited. With the power of Encore, Actsoft’s premier solution, organizations can have an easier time directing their mobile employees, collecting data in the field, and restoring order during emergency situations.

Encore provides multiple ways for departments to send and receive data with their mobile employees through features like Wireless Forms, Job Dispatching, and Intra-Company Messaging; plus, the solution’s ability to operate over Wi-Fi and cellular networks alike gives your workforce the versatility it needs to stay in tune with itself during periods of connectivity shortage. Data collection is able to remain even more secure throughout the entire process with Encore Vault, our newest solution tier.

In addition to helping facilitate strong communication between the office and the field, Encore can provide your team with even more ways to increase its safety protocols through greater insight. Organizations in remediation services, the public sector, and waste collection can rely on our solution’s GPS Tracking functionality to see all aspects of their mobile workforces at once and keep their personnel safer through positional data that’s brought straight to their solution’s live view map. If an employee is injured on the job while performing work, their pinpointed location can be easily identified, allowing dispatchers to send out assistance to them quickly and efficiently.

Encore remains a valuable tool for organizations that are called upon during mission-critical situations because of its ability to enhance communication and visibility for their mobile workforces. With features for location monitoring, secure instant messaging, and versatile dispatching, your organization can be better prepared for the next emergency event and save time and money throughout the entire process.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

08.20
2019

Mobile-izing Your Workforce

What does this information mean for entrepreneurs, start-ups, and small businesses globally? In a word: mobile-ize. Your mobile device is one of the most powerful — and economical tools — available. This small computer has the power to practically connect you to anyone, anywhere, anytime. But more than that, it gives you the flexibility to do business wherever you are. From taking payments to taking pictures to tracking inventory and more, your mobile device is the new office. More and more entrepreneurs are fulfilling orders from the road, running payroll from their home office, and sending invoices and contracts between flights.

As many smaller-to-mid-size businesses know, the key to success is flexibility and right now the most flexible weapon you have is your mobile device, tablets, and smartphones.

The question is: What apps do you need to maximize your business’s potential? Many experts say to start by eliminating paper. Expensive, inefficient, and high risk, paper is one of the first things businesses should cut from their monthly expenses. Imagine replacing paper contracts with digital ones — available right on your phone or tablet. You can fill out a form, sign a contract, submit an invoice, and more with applications such as Wireless Forms. The application stores the data and, once in coverage or connected through Wi-Fi, sends the form to the office.

Running out of contracts, order forms, and other money-making documents is a thing of the past. With Wireless Forms, you create the form you need — complete with specific fields, questions, and even answer styles, such as radio buttons or multiple choice. And just think of all the time you’ll save, and guesswork you’ll eliminate, by having digital answers instead of handwritten ones. No more coffee spills ruining a document or lost-in-the-mail contracts. It’s all there, ready to deploy back to your email, home office, or third party.

And if doing business from virtually anywhere isn’t enough, solutions like Wireless Forms also allow you to create reports based on the information you collect in your forms. For example, if you want to find out how many people ordered a particular product, simply schedule a report so you can analyze the data and get a clear snapshot of your customers’ behaviors.

Are you ready to monetize, optimize and mobile-ize?

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

07.30
2019

What is Electronic Visit Verification (EVV)?

Technology is rapidly changing the ways that businesses in the healthcare industry reach and serve their patients. A relevant example of this is through Electronic Visit Verification (EVV), a type of system that helps companies document proof of their service delivered to patients. EVV is especially crucial for home healthcare providers with mobile medical staff as they make visits to clients in the field.

Aside from providing key returns like reduced paper costs, more secure data storage and transmission, and efficient workforce coordination, an EVV solution can help your healthcare organization remain in compliance with federal mandates, as healthcare companies will eventually be required to implement one, according to the 21st Century Cures Act. The implementation deadline is January 1, 2020, for Personal Care Services; Home Healthcare Services must have an EVV solution by January 1, 2023, in order to avoid fines and stay in regulation.

There are six key data elements that an EVV system must track: patient names, dates, locations, types of service performed, the home health provider’s name, and the start and finish times of care delivered. Recently, we released Encore Vault, a version of our flagship solution whose EVV options let you capture this information. Encore Vault contains even more features for enhanced security and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This new tier’s timekeeping- and scheduling-based options for EVV give healthcare companies like yours the flexibility they need to select a plan that works for them.

Benefits of Encore Vault include:

  • The ability to eliminate overbilling by pinpointing and logging visits
  • The ability to reduce insurance fraud and falsely filed invoices with GPS-tagged records
  • Enhanced worker safety
  • Timestamped trips by caregivers for accurate visit times
  • A highly secure messaging platform to communicate on

Unlike most lower price point EVV applications, Encore Vault also offers GPS Tracking as a complement to all of its proof of service delivery functionalities. See the near real-time positions of your mobile nurses and delivery people to verify that they’re at the correct locations, help them choose the most fuel- and time-efficient routes to patient homes, and increase workforce accountability using this intuitive feature. With our diverse EVV solutions, your organization can stay compliant and optimize its daily visit schedules through improved locational insight. Find out more today about what Encore Vault can do to help your healthcare company better serve its patients.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

07.19
2019

Heat Waves and Bad-Weather Management

It sure looks like it’s gonna be another hot one out there, eh?

Ah, weather. That go-to, default topic reserved especially for workplace conversations when, well, frankly you aren’t sure what else to talk about in a given situation. (Think: when you’re waiting for the elevator to finish its slow crawl to your floor so you can finally be on your way.)

Well, that’s typically the case anyway. But if you’ve been paying attention to the news in recent days (or years, really), then you know the weather is actually a hot-button topic. Right now, Europe is not-so-eagerly awaiting its second bout of record-breaking temperatures expected to hit next week. This comes just three weeks after the first heat wave of the year, which saw an all-time high temperature in France.

Stateside, the Midwest and East Coast are both bracing for impact, so to speak, as temperatures are expected to soar into the 90s and 100s over the weekend, with the possibility of surpassing even 110 degrees in some areas, and there is little expected relief to look forward to even after the sun dips below the horizon. (It’s so bad, New York City actually canceled its much-anticipated triathlon this weekend, the first time its ever had to do this.)

Of course, this is on par with an apparent influx in severe weather many have been experiencing in recent years, whether it’s storms hitting harder and more frequently than they ever have before, or sparse amounts of regular rainfall helping fuel rampant wildfires.

Depending on your business, weather can have a severe impact on your day-to-day operations. If you’re flying blind, so to speak, you might find yourself at a bit of a loss when chaos throws your plans into disarray. But you’ll find yourself in a much better position if you have a management system in place that helps you easily oversee your employees’ activities throughout the day.

For example, should the weather result in one or more emergencies warranting immediate attention, you can use GPS Tracking to determine which team member(s) are best positioned to handle the situation. Then use our Job Dispatching feature to send the new work order(s) and reprioritize so your workers can change course.

If severe weather is impacting your company’s ability to do its job due to safety concerns, you can quickly disperse a secure, team-wide message to the masses, giving them important updates — such as telling them to pack up and seek shelter — that help to make sure everyone receives the same message across the board.

Timekeeping will help you keep track of all those odd hours your workers might be pulling due to weather-related shifts in duties. The GPS stamp on each time punch verifies their locations while on the clock, and you can run ad hoc reports to keep on top of overtime to help make sure it’s evenly dispersed, if necessary.

Next time you find yourself at a loss for original conversation, at least you now know that weather can actually be the jumping-off point for bigger, business-related conversation. And hopefully, that conversation eventually leads to further discussion about a solution — our solution — to your weather-related business conundrums.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

07.12
2019

That Busy CEO Life and How Actsoft Can Help

Recently, while perusing the latest tech headlines, as I’m wont to do, I came across a headline that stood out to me for two reasons. One: Even though it was clearly labeled a sponsored post, I actually felt compelled enough by the headline to click through, which is a rarity for me. (Kudos, Mashable, you clever monkey.) Two: It promised to show the day of one New York City–based CEO in 60 seconds … a New York minute, if you will. Given the nature of the company I worked for, I thought it would be both interesting and insightful to get a little glimpse of what that life can be like.

If you’re a business owner, you’re more than familiar with the concept of nonstop busy days. Days where, between your personal responsibilities and your work obligations, your waking hours are pretty much spoken for. But as we’ve mentioned in the past, as important as it is to give your all in making sure your company is a thriving success, it’s just as vital that you carve out time to maintain some semblance of a work-life balance.That’s why it’s essential to find and implement the right tools that serve to streamline processes, cut out unnecessary steps, and improve efficiency in your day-to-day activities. That’s exactly where we come into the picture.

Using our suite of tools, business owners are given the ability to simplify many of the daily tasks they and their team undertake. Timely procedures are sped up, leaving your workers with more time during the day during which they can take on more work orders, increasing your company’s bottom line.

As a business owner, you can rely more on your management team to mold your field workers into a synergetic efficiency machine using these day-to-day tools. This lets you focus on the bigger picture, which our tools also help with while removing the necessity of being on-site as frequently as you would need to be otherwise.

Using our system, you can pull up top-level overviews of the goings on at your business, running reports on everything from timekeeping (to make sure employees aren’t clocking egregious amounts of overtime due to early/offsite punching in/out) to vehicle paths (to curb inefficiently long routes driven between job sites, as well as excessively wasteful idling times). Forms that require your signature, such as expense reports, can all be digitized and sent to your phone, letting you quickly sign off and pass them along to your accounting team for faster processing.

All of this — and so much more — can be done using our tools. Not to mention, our recently released Manager App gives you all of this functionality from your mobile device, so you don’t even have to be at a desktop anymore, giving you so much more flexibility to run your business without giving up your social life.

Our job is to make your job easier. Because part of owning a successful business is being able to make the time to enjoy the fruits of your labor.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

07.10
2019

Talent Is Not the Key to Success

You might be surprised by what is. In a word: organization. The ability to assemble a variety of moving parts in such a way that they work efficiently is the key to any company’s success — whether you own an accounting firm or doughnut shop. Understanding and managing the flow of daily operations can save businesses hundreds of thousands of dollars. And with today’s user-friendly technology, more and more people are adopting software solutions to help them streamline their processes and manage employee activities, meetings, appointments, and projects.

“Time management isn’t just a personal productivity issue over which companies have no control. It has increasingly become an organizational issue whose root causes are deeply embedded in corporate structures and cultures,” says Aaron De Smet in McKinsey Quarterly, speaking on the necessity of sound time management throughout a company’s internal structure.

From Forbes to the Wall Street Journal to week-long trainings and seminars, there are countless articles citing top organizational applications while managers across the country attend high-ticket conferences on, you got it: How to get organized.

Actosft’s suite of solutions helps to optimize daily performance through a wide range of functions designed to make each minute count. They were also designed to help employees reduce the amount of busy work they do so that areas like innovation, customer service, and critical thinking–oriented issues can take precedence.

Features of these two solutions include meaningful ways to tackle some of the most common communication and administrative tasks of most companies and organizations, such as:

  • Instant Visibility View your entire workload and status updates for each job, assignment, stop, or project.
  • Drag-and-Drop Dispatching Assign work simply with a drag-and-drop interface and workers will be notified with each update.
  • No Lost Paperwork Attach Wireless Forms to orders and collect job updates, inventory utilized, before and after pictures, and signatures.
  • Calendars and Scheduling Sync workforce availability with customer schedules.
  • Detailed Profiles Create detailed profiles of your customers and employees while having complete access to current workload and job history.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

06.28
2019

Summer Vacation Season and Workforce Management

Believe it or not, 2019 is already halfway over. That means business owners everywhere are beginning the processes of reviewing all the important numbers as we approach the end of Q2. As they do this, they’re also making any adjustments needed so they’re able to hit the ground running the second Q3 starts.

Kicking off Q3 with a bang can seem like a daunting task, because not only might there be huge expectations from a business point of view, but there’s also another major event taking place at the same time: the unofficial launch of the vacation season.

Just in time for schools across the country to wrap up classes, summer this year officially kicked off on June 21. With mercury levels rising, kids out of the classrooms, and parents itching to get away for some quality time with the family — not to mention vacation deals galore — this is when businesses everywhere tend to notice their teams may not be running at maximum capacity.

But running with a less-than-full staff doesn’t mean your numbers have to suffer. Vacations go hand-in-hand with operating a business. This time of year just happens to be when more people are out more frequently. So how do you go about making sure it’s business as normal all through the summer?

That’s when our software comes into play. With a proper workforce management software in place, like our flagship Encore solution, you’re able to maintain a bird’s-eye view of all the goings on at your business, no matter where you are or how many people are actively working.

Job Dispatching helps to make sure all of your work orders are being addressed in as efficient a manner as possible. Have projects mapped out well in advance and then in comes a vacation request? No problem! Reassign the work orders to team members who have the availability.

Wireless Forms helps to speed up processes whether you’re fully staffed or down to one person. Eliminating guesswork due to chicken-scratch handwriting is a huge timesaver. Decision logic helps workers zip through forms quicker than ever since the system automatically skips over sections deemed irrelevant to the job at hand. And with no need to drop off forms back at the office, “paperwork” can begin processing almost immediately.

Now, with fewer people helping to produce the same amount of work, it may be inevitable that some overtime comes into play. But with our easy-to-use Timekeeping feature, you can help to minimize the amount you’ll have to pay out. First, with GPS-based punch ins, you can make sure you aren’t paying your workers until they actually show up at a job site. Second, with on-call reporting, you can quickly review the number of hours each person has worked and assign new orders accordingly. Finally, if you do have to rely on some overtime, you can keep the peace by dispersing the work evenly.

Vacation is a necessary part of every business. Your workers do their best work when they are rested, both physically and mentally. And you’ll able to run a successful operation knowing that, thanks in part to our streamlining solution, while your hard-working team is off enjoying the fruits of their labor, it’s still business as usual on the work front.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

06.26
2019

How Small Business Is Helping the Environment

It’s easier than ever for entrepreneurs to start a business. With the low cost of setting up an LLC, creating websites, and other tools needed to market and do business, there are virtually no barriers to a new enterprise.

The one thing many of these businesspeople are doing right is cutting expenses and overhead in all the right places. Today, savvy entrepreneurs are using tools they already have to conduct business efficiently and affordably.

While larger enterprises with deeper pockets often waste money on unnecessary expenses, small businesses can’t afford to waste a penny on things like paper — especially when there are tools, like Actsoft’s Wireless Forms, that are more cost-effective and work better.

Along with eliminating paper waste, we’re seeing the small biz folks also eliminating employee waste by getting their remote workers to clock in and out from their phones and work from home. While many start-ups don’t have the budget for big offices, electric bills, and insurance, they’re employing freelance staff to work remotely — while using innovative tools to track time. This way they can keep track of hours without wasting a lot of time and money filling out paper forms.

Our software allows remote employees the ability to clock in from anywhere. All this adds up to a more environmentally friendly company that uses resources wisely and mitigates risk.

If you want to know how much you can save by cutting down on inefficient processes, call Actsoft today and we’ll do a free evaluation.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar