11.06
2019

What Makes Encore’s Wireless Forms Feature Dynamic?

Encore’s Wireless Forms feature offers a much more robust experience to companies than what traditional paperwork offers. By allowing your mobile employees to document and submit form data from a smartphone or tablet, the feature is able to harness all the capabilities of mobile technology to increase efficiency and detail with every form submission. Here are three specific ways Wireless Forms offers a more dynamic documentation process than traditional paperwork.

Dynamic fields

Perform anything from mathematical equations to signature captures with dynamic fields on Wireless Forms. These portions of a digital form provide more versatility and functionality than traditional paper documents, making the form completion process simpler, smarter, and more detailed. Four types of dynamic fields include:

  • Signature Capture (with a touchscreen device)
  • Photo Capture
  • Audio Capture
  • Barcode Scanning

Data analysis

Form data submitted back to the office from the field is formatted and collected on our Encore solution’s dashboard, making it easy for your administrative team to see and analyze graphical representations of all submitted data from your company’s mobile staff. Manual data entry is eliminated from paper forms to desktop computers, increasing your team’s productivity and providing it with extra insight on your workforce’s activities.

Faster information reception

Instead of having to drive truckloads of paperwork to and from the office, or worse, paying for security companies to transport it far distances, rely on Wireless Forms to transmit information nearly instantly on a highly safeguarded digital platform from mobile devices back to the office. Encore Vault’s heightened security levels are able to help keep document data secure at rest and in transit, allowing you to receive document submissions quickly and confidentially.

Reduce paper costs, damage from handwriting or mathematical errors, and wasted time with Wireless Forms. By providing your team with additional savings avenues, this feature of Encore adds documentation that’s truly dynamic to your workforce’s processes.

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10.22
2019

Actsoft’s Strategic Partnership With Geotab

As a strategic partner of ours that supplies top-notch fleet tracking devices and fleet technology, Geotab is the perfect complement to Actsoft’s solutions. Our alliance with Geotab allows us to pair ultra-advanced hardware and fleet diagnostics with the workforce management capabilities of our solutions to give your team a truly robust digital management platform.

Through Geotab GO9 devices, the MyGeotab software, and Actsoft integration, companies can have a rich and detailed fleet management experience, gaining tools for advanced collision detection, driver reports, and more, as well as the features they need to effectively manage all other aspects of their workforces.

After employees have exited their business vehicles and begin working, insight can sometimes become lost; this is where handset tracking comes in. Our solutions provide device monitoring technology, allowing you to keep tabs on each member of your team during working hours in the field. In addition to handset tracking, we also provide solutions for Timekeeping, Job Dispatching, Intra-Company Messaging, and Wireless Forms, allowing your team to take its processes fully digital and control its operations with higher efficiency. When paired with Geotab’s proficiency in the fleet management sphere, our solutions can provide even greater potential for your business.

Use Actsoft and Geotab to gain full insight on both your fleet and remote workforce in near real-time. Our strategic partnership with Geotab allows us to expand the capabilities of our mobile management solutions, help our existing customers continue to succeed, and create meaningful new relationships both now and in the future.

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10.21
2019

How to Make Data Work For You

Every day companies are collecting data, whether intentionally seeking it out or as a byproduct from conducting business as usual. This information is usually varied and potentially meaningful, from customer service queries and sales information to ethnographic and geographic statistics. All of it can make an impact on your business if its properly understood and used to inform strategy. According to “Hypotheses in Marketing Science: Literature Review and Publication Audit” by J. Scott Armstrong, Roderick J. Brodie, and Andrew G. Parsons, marketing research uses the scientific method in that data is collected and analyzed to test prior notions or hypotheses. Experts in marketing research have found that studies featuring multiple and often competing hypotheses yield more meaningful results than those featuring only one dominant hypothesis. Therefore, objective analysis coupled with a few hypotheses and a structured series of tests may be the smartest way to yield positive results.

With so many avenues from which companies are receiving information, figuring out how to capture that information, or even how much of it to capture can be daunting. (Do we need to figure out how many clients with red trucks are purchasing a particular product, and if there’s a trend?) However, the good news is that with the acceleration of technological progress, there’s also more access to data-capturing tools, and at more affordable costs. Who knows? You may even have those tools now, but don’t realize it.

Actsoft’s Wireless Forms is a perfect example of a solution that provides various functionality, including data capture and analysis. Many clients use these forms, which replace cumbersome paper variations, simply for placing orders. This is fantastic as it saves them time, energy, and tons of money on paper costs and storage. But many are missing out on leveraging all that data they’re collecting to spot trends among their customers. And what’s more, this component of Wireless Forms is included in the monthly costs, so it costs nothing extra to get reports, charts, graphs, and more. All you need to do is set the parameters and let our software do the rest.

In this day and age, when more and more people are competing for business, it’s necessary to take advantage of every opportunity to gain insight into your customer base to hit that sweet spot others might be missing … even if just barely.

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10.08
2019

How Actsoft Solutions Help Improve Your Bottom Line

With every new innovation we add to our solutions, we’re continuing to make things easier, more efficient, and more connected for your business. And all three of these aspects working together result in a major boost to your company’s bottom line annually, with reductions in costs such as:

Fuel

Managing a cost-conscious workforce isn’t exactly simple, but it’s easier to do with GPS Tracking. Our solutions provide near real-time updates on your fleet vehicles’ activities, allowing you to be notified of any instances of excessive idling or speeding by your drivers. Equipping your vehicles with devices like the Geotab GO9 also remains a great way to integrate Encore, our flagship solution, with intuitive hardware that provides diverse insight on how your vehicles are routinely being operated. When it comes to fleet management, use this tandem of software and hardmount technology to identify and curb costly practices your mobile employees may be unintentionally conducting.

Paper

Antiquated processes like filling out paper documents and manually delivering them can be largely eliminated with Wireless Forms. Our applications provide the tools you need to go completely digital with all of your company’s documentation, helping to reduce potential costs associated with paper usage like errors from manual data entry, high purchasing expenses, and time spent driving paperwork back to the office.

Overtime

Actsoft’s Timekeeping feature gives businesses like yours the ability to clamp down on unnecessary overtime payouts with mobile time-punches. Your remote employees can clock in and out using a smartphone or tablet from our Encore solution’s single integrated portal, allowing them to track start and stop times while working with greater accuracy. Over the course of weeks and years, all those saved minutes from more accurate time-punches can have a sustainable positive impact on your company’s bottom line.

To find out more about how our solutions can help carve a path to savings for your workforce, check out our interactive return on investment calculator here, or schedule a demo today to gain an in-depth look at what our applications can do.

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09.23
2019

Practical Uses for Form Workflows

As one of the most dynamic tools that our Wireless Forms feature has to offer, Form Workflows* is an essential way for companies using our solutions to streamline their documentation processes. This is done through employees digitally sending incomplete forms from one mobile device to the next, allowing them to fill out any relevant information in a seamless chain of command. In addition to helping your staff save time, Form Workflows can also help enhance the accuracy of your documents’ data, as well as allow you to implement authorization processes for submitted forms. Personnel who have greater permissions are able to reject and send back an electronic document once it’s been submitted to them to the previous user if there are certain portions missing or if the data is incorrect. Here are a few practical ways that Form Workflows can be used in three different industries:

Construction

A construction company can rely on Form Workflows to track the near real-time progress of their building projects with documentation routing. As certain aspects of a project gradually become finished, the teams that were responsible for their completion can fill in details about the construction site’s timeline and send them back wirelessly for management at the home office to review.

Healthcare

For healthcare organizations, monitoring medical services delivered remains key for quality control and verification purposes. Using Form Workflows, these companies can store and transmit data back to headquarters in a highly secure environment, giving individuals on their administrative teams extra abilities to sign off on and evaluate details about conducted patient visits.

Transportation

Moving cargo is easier to do by using Form Workflows to help trace vehicle stops and shipment statuses. Truck drivers who are taking goods from the warehouse to the airport for worldwide distribution can use a tandem of Form Workflows and Signature Capture to ensure that deliveries are successfully handed off. As a result, customer service can remain optimized, as increasingly efficient workflow tracking provides more realistic package arrival times for the clients awaiting them.

Find out more about how Form Workflows can help your organization implement accuracy checklists, save your company time and money, and improve its service levels to customers today.

*Form Workflows is a feature exclusively available to users of Encore’s Ultimate tier.

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09.05
2019

Why Data Encryption Matters

In today’s digital age, data is increasingly valuable. With that, however, comes an even greater necessity to protect it. Hefty fines can be leveled against organizations that fail to adhere to federal regulations on certain data types like Personal Health Information (PHI). Any kind of financial information that becomes compromised can also subject the firm in charge of it to massive data breach payouts.

The answer why is simple: Data is crucial to personal security. The potential damage that leaks or hacks can wreak on anything from privacy to financial health can be devastating to both the customer and the company storing it.

So, if your organization is in charge of keeping data heavily secure, what are some of its options? One of the most cost-effective but secure ones lies with our Encore Vault solution. Along with being backed by mandatory and thorough compliance training for our employees on a routine basis, our application is equipped with a slew of security levels to help you truly lock down client information, including:

  • TLS 1.2 data encryption
  • FIPS 140-2 compliance
  • 256-bit AES encryption
  • Advanced Data Security (ADS)
  • Microsoft Azure Web Application Firewall (WAF)
  • Support of HIPAA compliance for sensitive medical information

Encore Vault’s proficiencies aren’t strictly limited to efficient data collection and highly secure storage, however. The solution provides tools for you to coordinate all aspects of your mobile workforce on a platform that’s even more safeguarded. Powerful features like Job Dispatching, Intra-Company Messaging, and GPS Tracking still allow you to monitor points of interest regarding your workforce in the field and adjust workflows in near real-time. Encore Vault is designed to give companies in finance, healthcare, the public sector, and more all the functionality they’ve come to expect from a top-tier workforce management solution, but with the uncompromising levels of encryption they require.

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08.27
2019

A Synopsis of Encore Vault

Our Encore Vault solution is built to encompass all the additional security measures your organization may need over its data, communications, and analytics. Backed by Advanced Threat Protection for Microsoft Azure (ATP), Vault is a highly secure version of our flagship application that is an ideal fit for companies who require additional safety protocols.

At Actsoft, our staff have been through stringent training sessions in order to make sure that the services and engineering processes we abide by align with any and all security regulations; as a result, we’re able to provide a product that can now even more directly assist businesses in verticals like healthcare, professional service, and the public sector.

Encore Vault’s Wireless Forms feature supports compliance with the Health Insurance Portability and Accountability Act (HIPAA), which remains a necessity for many businesses, particularly those in healthcare. In addition to incurring costly fines, organizations whose documentation procedures don’t comply with federal mandates may be subject to additional sanctions; Vault’s ability to help check the compliance boxes for your company allows you to benefit from its features even faster and keep fines away. Affordable solutions for Electronic Visit Verification (EVV) are also offered with Vault, making it a truly dynamic and useful application in the healthcare space.

Aside from HIPAA compliance, Wireless Forms with increased security measures is valuable to organizations in other industries like professional service and the public sector. For these fields, remote data collection needs to stay highly secure, and with ATP locking down form transmissions, organizations in verticals like these can still reap benefits of saved time, money, and heightened efficiency. Data breaches can also be incredibly costly to recover from for any company’s bottom line; Vault helps mitigate data loss potential with geo-redundant storage, expanding the ways that your company can stay protected.

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08.21
2019

Encore’s Capabilities During Mission-Critical Situations

When emergencies strike for a mobile workforce, the ability to retain connectivity is crucial. Organizations that are tasked with disaster recovery efforts in particular need ways to efficiently communicate more than ever when bandwidth is stretched thin and communication channels are limited. With the power of Encore, Actsoft’s premier solution, organizations can have an easier time directing their mobile employees, collecting data in the field, and restoring order during emergency situations.

Encore provides multiple ways for departments to send and receive data with their mobile employees through features like Wireless Forms, Job Dispatching, and Intra-Company Messaging; plus, the solution’s ability to operate over Wi-Fi and cellular networks alike gives your workforce the versatility it needs to stay in tune with itself during periods of connectivity shortage. Data collection is able to remain even more secure throughout the entire process with Encore Vault, our newest solution tier.

In addition to helping facilitate strong communication between the office and the field, Encore can provide your team with even more ways to increase its safety protocols through greater insight. Organizations in remediation services, the public sector, and waste collection can rely on our solution’s GPS Tracking functionality to see all aspects of their mobile workforces at once and keep their personnel safer through positional data that’s brought straight to their solution’s live view map. If an employee is injured on the job while performing work, their pinpointed location can be easily identified, allowing dispatchers to send out assistance to them quickly and efficiently.

Encore remains a valuable tool for organizations that are called upon during mission-critical situations because of its ability to enhance communication and visibility for their mobile workforces. With features for location monitoring, secure instant messaging, and versatile dispatching, your organization can be better prepared for the next emergency event and save time and money throughout the entire process.

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08.20
2019

Mobile-izing Your Workforce

What does this information mean for entrepreneurs, start-ups, and small businesses globally? In a word: mobile-ize. Your mobile device is one of the most powerful — and economical tools — available. This small computer has the power to practically connect you to anyone, anywhere, anytime. But more than that, it gives you the flexibility to do business wherever you are. From taking payments to taking pictures to tracking inventory and more, your mobile device is the new office. More and more entrepreneurs are fulfilling orders from the road, running payroll from their home office, and sending invoices and contracts between flights.

As many smaller-to-mid-size businesses know, the key to success is flexibility and right now the most flexible weapon you have is your mobile device, tablets, and smartphones.

The question is: What apps do you need to maximize your business’s potential? Many experts say to start by eliminating paper. Expensive, inefficient, and high risk, paper is one of the first things businesses should cut from their monthly expenses. Imagine replacing paper contracts with digital ones — available right on your phone or tablet. You can fill out a form, sign a contract, submit an invoice, and more with applications such as Wireless Forms. The application stores the data and, once in coverage or connected through Wi-Fi, sends the form to the office.

Running out of contracts, order forms, and other money-making documents is a thing of the past. With Wireless Forms, you create the form you need — complete with specific fields, questions, and even answer styles, such as radio buttons or multiple choice. And just think of all the time you’ll save, and guesswork you’ll eliminate, by having digital answers instead of handwritten ones. No more coffee spills ruining a document or lost-in-the-mail contracts. It’s all there, ready to deploy back to your email, home office, or third party.

And if doing business from virtually anywhere isn’t enough, solutions like Wireless Forms also allow you to create reports based on the information you collect in your forms. For example, if you want to find out how many people ordered a particular product, simply schedule a report so you can analyze the data and get a clear snapshot of your customers’ behaviors.

Are you ready to monetize, optimize and mobile-ize?

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07.30
2019

What is Electronic Visit Verification (EVV)?

Technology is rapidly changing the ways that businesses in the healthcare industry reach and serve their patients. A relevant example of this is through Electronic Visit Verification (EVV), a type of system that helps companies document proof of their service delivered to patients. EVV is especially crucial for home healthcare providers with mobile medical staff as they make visits to clients in the field.

Aside from providing key returns like reduced paper costs, more secure data storage and transmission, and efficient workforce coordination, an EVV solution can help your healthcare organization remain in compliance with federal mandates, as healthcare companies will eventually be required to implement one, according to the 21st Century Cures Act. The implementation deadline is January 1, 2020, for Personal Care Services; Home Healthcare Services must have an EVV solution by January 1, 2023, in order to avoid fines and stay in regulation.

There are six key data elements that an EVV system must track: patient names, dates, locations, types of service performed, the home health provider’s name, and the start and finish times of care delivered. Recently, we released Encore Vault, a version of our flagship solution whose EVV options let you capture this information. Encore Vault contains even more features for enhanced security and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This new tier’s timekeeping- and scheduling-based options for EVV give healthcare companies like yours the flexibility they need to select a plan that works for them.

Benefits of Encore Vault include:

  • The ability to eliminate overbilling by pinpointing and logging visits
  • The ability to reduce insurance fraud and falsely filed invoices with GPS-tagged records
  • Enhanced worker safety
  • Timestamped trips by caregivers for accurate visit times
  • A highly secure messaging platform to communicate on

Unlike most lower price point EVV applications, Encore Vault also offers GPS Tracking as a complement to all of its proof of service delivery functionalities. See the near real-time positions of your mobile nurses and delivery people to verify that they’re at the correct locations, help them choose the most fuel- and time-efficient routes to patient homes, and increase workforce accountability using this intuitive feature. With our diverse EVV solutions, your organization can stay compliant and optimize its daily visit schedules through improved locational insight. Find out more today about what Encore Vault can do to help your healthcare company better serve its patients.

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