08.21
2019

Encore’s Capabilities During Mission-Critical Situations

When emergencies strike for a mobile workforce, the ability to retain connectivity is crucial. Organizations that are tasked with disaster recovery efforts in particular need ways to efficiently communicate more than ever when bandwidth is stretched thin and communication channels are limited. With the power of Encore, Actsoft’s premier solution, organizations can have an easier time directing their mobile employees, collecting data in the field, and restoring order during emergency situations.

Encore provides multiple ways for departments to send and receive data with their mobile employees through features like Wireless Forms, Job Dispatching, and Intra-Company Messaging; plus, the solution’s ability to operate over Wi-Fi and cellular networks alike gives your workforce the versatility it needs to stay in tune with itself during periods of connectivity shortage. Data collection is able to remain even more secure throughout the entire process with Encore Vault, our newest solution tier.

In addition to helping facilitate strong communication between the office and the field, Encore can provide your team with even more ways to increase its safety protocols through greater insight. Organizations in remediation services, the public sector, and waste collection can rely on our solution’s GPS Tracking functionality to see all aspects of their mobile workforces at once and keep their personnel safer through positional data that’s brought straight to their solution’s live view map. If an employee is injured on the job while performing work, their pinpointed location can be easily identified, allowing dispatchers to send out assistance to them quickly and efficiently.

Encore remains a valuable tool for organizations that are called upon during mission-critical situations because of its ability to enhance communication and visibility for their mobile workforces. With features for location monitoring, secure instant messaging, and versatile dispatching, your organization can be better prepared for the next emergency event and save time and money throughout the entire process.

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07.30
2019

What is Electronic Visit Verification (EVV)?

Technology is rapidly changing the ways that businesses in the healthcare industry reach and serve their patients. A relevant example of this is through Electronic Visit Verification (EVV), a type of system that helps companies document proof of their service delivered to patients. EVV is especially crucial for home healthcare providers with mobile medical staff as they make visits to clients in the field.

Aside from providing key returns like reduced paper costs, more secure data storage and transmission, and efficient workforce coordination, an EVV solution can help your healthcare organization remain in compliance with federal mandates, as healthcare companies will eventually be required to implement one, according to the 21st Century Cures Act. The implementation deadline is January 1, 2020, for Personal Care Services; Home Healthcare Services must have an EVV solution by January 1, 2023, in order to avoid fines and stay in regulation.

There are six key data elements that an EVV system must track: patient names, dates, locations, types of service performed, the home health provider’s name, and the start and finish times of care delivered. Recently, we released Encore Vault, a version of our flagship solution whose EVV options let you capture this information. Encore Vault contains even more features for enhanced security and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This new tier’s timekeeping- and scheduling-based options for EVV give healthcare companies like yours the flexibility they need to select a plan that works for them.

Benefits of Encore Vault include:

  • The ability to eliminate overbilling by pinpointing and logging visits
  • The ability to reduce insurance fraud and falsely filed invoices with GPS-tagged records
  • Enhanced worker safety
  • Timestamped trips by caregivers for accurate visit times
  • A highly secure messaging platform to communicate on

Unlike most lower price point EVV applications, Encore Vault also offers GPS Tracking as a complement to all of its proof of service delivery functionalities. See the near real-time positions of your mobile nurses and delivery people to verify that they’re at the correct locations, help them choose the most fuel- and time-efficient routes to patient homes, and increase workforce accountability using this intuitive feature. With our diverse EVV solutions, your organization can stay compliant and optimize its daily visit schedules through improved locational insight. Find out more today about what Encore Vault can do to help your healthcare company better serve its patients.

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07.16
2019

Managing a Construction Worksite with Encore

In any construction operation, it’s critical for the office to know what’s happening at its project locations in near real-time. However, managing workforce safety, asset security, and employee accountability all at once can prove to be a difficult task for supervisors to maintain if the right solutions aren’t being used. Actsoft’s flagship application Encore enables construction companies to get the most out of their operations by helping them better protect their equipment, stay in OSHA compliance, and remain on track with building project timelines. Here are just a few of the useful features Encore can provide to companies looking to enhance the ways they manage their construction worksites:

Intra-Company Messaging

Build stronger communication channels between your managers and construction workers in the field by using Intra-Company Messaging to relay new information on the fly. Desktop-to-handset integration allows your administrators at the office to message multiple employees at once, saving time and resources. Past conversations can also be reviewed for reference if need be, and your team members can relay project statuses or any new materials requests back to the office using this powerful tool.

GPS Tracking and Geofences

Communication between headquartered administrators and your remote teams is certainly valuable, but our solution takes workforce insight a step further than just Intra-Company Messaging. With GPS Tracking and Geofences, you can draw specified digital boundaries around your building sites on Encore’s live view map, see employee and equipment locations, and be notified any time the perimeters are breached by tracked points of interest. Enhance the transparency of your workforce by using this tandem of tools to help ensure tasks are being completed and that employees are at their assigned locations during working hours.

Asset Recovery

Leave the heavy machinery your company needs in the field overnight and monitor it with Encore’s GPS-enabled technology. If one of your tracked assets becomes lost, you can see its position via the solution’s live view map and easily recover it. In addition to helping prevent expensive costs to replace stolen or misplaced equipment, you can use asset tracking to make sure that no tools are being used improperly after working hours have ceased for the day. Encore’s proficiency in improving workforce, asset, and fleet efficiency makes it a powerful companion for any construction business.

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06.11
2019

Setting the Pace for Your Workforce

High productivity doesn’t necessarily mean just staying constantly busy. In fact, time management is perhaps the most crucial aspect to keeping productivity optimized for your workforce. Without a plan of how your team needs to be spending its working hours, you could actually end up setting your organization backwards a few steps.

To enhance time management and productivity, first start by outlining the jobs that your workforce needs to complete. Whether they’re revenue-based, retention-based, or internal, the importance level of each will be vital in helping your administrative team delegate its tasks. Arrange these initiatives by priority to help your entire company target its most pressing goals and better achieve them through clear, concise communication with the staff members that will complete them.

It’s also important to set a good pace for how realistic it will be for your team to finish each task. Do this by reviewing past projects, how long it took for those to get done, and evaluating any new steps that your current ones will require accordingly. Establishing realistic, flexible timeframes allows your employees to experience less pressure, effectively switch to new initiatives on the fly, and even deliver more consistently on deadlines.

Actsoft solutions are able to help you carve out a path to streamlined business strategy execution using a wealth of tools. Our products provide near real-time analytics about your mobile workforce’s daily operations, assisting your management team with tracking ongoing job progress, keeping productivity optimized, and adjusting timelines if need be. Features of Actsoft applications like GPS Tracking and Timekeeping can even help you pinpoint areas of your employees’ workflows that could be further optimized for greater efficiency, like certain prohibited driving behaviors using company vehicles or instances of breaks taken too frequently.

With the power of our mobile resource management innovations, poise your organization for more reliable pacesetting, additional savings, and greater growth.

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06.04
2019

The Benefits of Asset Tracking

Most businesses employing a mobile workforce also rely on at least a few pieces of vital equipment to conduct daily operations. With the power of Actsoft’s asset tracking technology, your team can keep constant tabs on its machinery and gain key benefits like these.

Theft prevention

Your assets, most likely, collectively add up to a high monetary value, making security crucial. Actsoft applications are able to provide you with an extra way to surveil any relevant equipment and protect it more effectively against being stolen. Return on investment comes in many different forms with our solutions; in addition to common benefits like better fuel efficiency and productivity, theft prevention helps companies like yours regularly receive additional savings.

Saved time

Leaving the assets your company regularly uses in the field overnight can reward your team with extra time to complete jobs. Rather than having to task your employees with returning equipment to the office before finishing a workday, you can allow staff to leave the machinery at the job site, giving them more time to complete work. Rest assured that assets remain safe while left behind, ready for use the following morning, as they’re being monitored via our GPS Tracking feature.

Increased accountability

Improper usage of assets by employees outside of working hours can be a big problem for businesses to deal with, especially if it’s a frequent occurrence. Implement a greater standard of workforce accountability through our GPS Tracking feature’s ability to pinpoint assets. If any pieces of equipment deviated from their specified locations after day’s end, you can see detailed reports of where they were taken, along with accompanying timestamps. You can even set up alerts to notify you if they move at unauthorized times.

Our asset tracking capabilities can help businesses in industries from construction to transportation improve their operations. Give your workforce an additional method of security by using Actsoft solutions to help safeguard the valuable equipment your business relies on today.

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05.24
2019

Game of Thrones and Business Strategy

Unless you’ve been living under a rock for the last eight years, you’re at least somewhat familiar with the HBO series “Game of Thrones.” Regardless of whether you watched the medieval fantasy, it was —and continues to be — virtually impossible to avoid the seemingly constant chatter that infiltrated every form of media through the years. It almost always centered around fan theories: What was going to happen next? Who would ultimately lay claim to the prized Iron Throne? As of late, however, the conversation has taken a sharp turn as fans discussed what they liked or absolutely hated about this week’s finale.

Regardless of how you felt about the finale, if you were watching, then you undoubtedly spent the last eight years traversing the peaks and valleys of this epic adventure. You were there for the highs and the lows, the wins and the losses, and the deaths. The many, many deaths. Along the course of this journey, you may have noticed a couple of themes that went hand-in-hand with victory. While we can pretty confidently say — and we hope we’re right — that your business practices are nothing like the events that transpired in the fantastical world of Westeros, there are some takeaways from their strategies that you can carry over into your day-to-day practices … with our help and modern updates, of course.

First, the people leading the pack were always in the know. They knew where their people were. They knew where the most important landmarks were. And they knew the best routes to travel. Having this information, more often than not, was key to helping them come out on top.

With our GPS Tracking feature, we give you the insight to always be on top of the same type of information. Knowing the positions of the workers that are manning your “front lines” puts you in a much better position to win at the game of business. Having the near real-time locations of everyone in the field, plotted on a live map, gives you high ground against your competition, allowing you to quickly and easily identify the person best positioned to fall out and take on a new work order. This gives customers more incentive to give you their business since they’ll have a better idea of when they can expect service to arrive.

Second, they were able to relay messages to necessary parties much faster than anyone else. This gave them a leg up in terms of changing strategies based on evolving conditions, rather than taking the risk of entering a situation that became potentially more dangerous than they previously thought.

Now, in Westeros, this was accomplished rather precariously with ravens. We use Intra-Company Messaging, which lets you instantly send important messages to one person, or a group of people, through a secure network. So, when major changes arise that could affect schedules, priorities, or even worker safety, all necessary parties are informed at once, assuring that the whole team is on the same page. And with our method, you never have to worry about an arrow strike getting in the way of your message.

With the help of our suite of solutions — and the absence of dragons, direwolves, the Dothraki, and feudal sabotage — you’ll find yourself in a much better position to lead the charge to reign supreme in your field.

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05.21
2019

The Advanced Aspects of GPS Tracking in Encore

The GPS Tracking feature in Encore is a multifaceted tool that uses advanced solutions such as Breadcrumb Trails, Traffic Overlay, and Geofences to provide companies with ways to save. Each of these aspects do this by working to increase efficiency and security even further for businesses that employ a mobile workforce.

Breadcrumb Trails

Past routes that mobile employees have taken to job sites are recorded and presented on Encore’s map through Breadcrumb Trails. Any time a driver travels to a location during working hours, their business vehicle’s position is picked up and archived in the system’s memory. Company supervisors can then go back and review trip histories to enhance accountability and verify job completion.

Traffic Overlay

At the beginning of each work day, administrators in a company’s home office can also use Traffic Overlay to see near real-time congestion patterns on roadways. By identifying the most traffic-heavy routes to job sites prior to travel, companies can help their mobile employees avoid excessive idling, save time and fuel, and reach customer locations faster.

Geofences

Geofences help businesses improve fleet and asset security, employee accountability, and quality control, all at once. These are digital boundaries that can be custom constructed on Encore’s live view map around job sites in the field. Geofences are used in tandem with Alerts to electronically notify managers whenever an asset, employee, or vehicle enters or exits set perimeters, providing an extra layer of surveillance for their valuable equipment. In addition to better theft prevention, geofence monitoring helps organizations ensure that their workers are arriving to and leaving assignment destinations right on schedule.

These three aspects of GPS Tracking in Encore give companies like yours even more ways to save time and money. Through providing increased detail about your workforce’s daily routine, Breadcrumb Trails, Traffic Overlay, and Geofences can help you run a more effective operation.

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05.02
2019

3 Ways Actsoft Solutions Help Sustain Productivity

Employees are the driving force behind your team’s success. However, if there’s no accountability within your workforce, productivity can suffer, and end up doing damage to your company’s bottom line in the long run.

Actsoft solutions are built to provide your management with all the tools they need to know their workforces inside and out. By creating a clearer picture of what is happening in the field for supervisors to see, our applications deliver a user-friendly experience that works to keep accountability high. Here are three features of our solutions that help bolster productivity across your entire workforce.

GPS Tracking

The ability to track mobile employees during working hours enables businesses to ensure that their teams are in the right places at the right time. This is the first step in verifying that tasks are being completed efficiently. Our solutions’ GPS Tracking feature also extends to fleet management by allowing your managers to see work vehicle positions around the clock, ensuring that they’re always at proper locations.

Alerts

Whenever mobile employees travel using company vehicles to work sites, you can use Alerts to receive notifications about certain driving behaviors they may exhibit. Our solutions work in tandem with hardware that’s easy to install into your vehicles, giving you an electronic notice any time activities like excessive idling occur. If your vehicles are remaining stationary but their engines are left running, it can serve as a good indicator that your remote workers may be stalling on the job.

Job Dispatching

Communication as a whole should always be optimized within your business. Job Dispatching helps to foster better connectivity by allowing you to route the closest available employees to a new job site in the field. This feature helps to improve productivity by eliminating unnecessary trips to the office and serving as an easier, faster, and less costly way to reach new customers.

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04.11
2019

Feature Study: Alerts on Encore

Encore’s Alerts feature provides businesses with an extra dimension of insight into their mobile workforces. While displayed GPS locations of employees during working hours help to ensure that staff are at correct locations, Alerts notify administrators of certain events that occur during the course of a workday and help organizations expand the consistent return on investment they receive from using our solutions.

Geofence Alerts

Alerts bridge the gap between GPS Tracking and Geofences by using both of these features to keep a company’s administrators up to date about their employees’ activities during working hours. As Geofences are digital boundaries that companies can draw around job sites they frequent or areas they would like employees to stay out of, Alerts can be set up to run any time these boundaries are breached by employees or assets. Geofence Alerts are instrumental in protecting equipment from theft or improper use outside of normal working hours, and also improve employee accountability by helping supervisors ensure that staff are where they’re supposed to be when on the clock.

Vehicle Alerts

Fleet vehicles that register certain types of driving behaviors will also trigger alerts. Excessive speeding, aggressive braking, and hard accelerations are three instances where supervisors can receive notifications about the statuses of their convoys. Vehicle events can also be monitored via alerts. These include check engine lights, low battery indicators, and ignition on/off monitoring. Vehicle alerts are valuable to companies because they help improve driver safety, enhance fuel efficiency, and reduce vehicle wear-and-tear, all through the power of data collection and reporting.

As one of the most wide-ranging features of Encore, Alerts increases the versatility of a workforce by helping to keep mobile operations running smoothly. It serves as a money-saving tool that can be used around the clock, allowing your team to leave valuable equipment in the field overnight due to intuitive monitoring. To learn more about the capabilities of this feature and how it can take your business to the next level, schedule a live demo today.

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04.02
2019

Feature Study: GPS Tracking on Encore

Companies employing a mobile workforce are faced with a need to monitor their remote teams during working hours and ensure that operations remain productive. However, keeping tabs on dispersed staff, vehicles, and other assets can be difficult to do all at once. Encore’s GPS Tracking feature is able to eliminate this problem by providing a live view map that displays each relevant position in an intuitive, easy-to-understand format.

What are the benefits of GPS Tracking?

Managing a team of remote employees poses challenges in and of itself, no matter the industry. How can productivity be efficiently monitored by administrators back at a company’s headquarters? Encore’s GPS Tracking feature helps supervisors and executives ensure that their employees are where they need to be during working hours by reporting their near real-time locations.

Many companies also have valuable assets that they require to facilitate routine operations. GPS Tracking helps to bring down costs from wasted time and unnecessary fuel expenditure by making it easier for businesses to leave these pieces of equipment in the field overnight. Due to around-the-clock tracking, your team can experience additional potential benefits such as theft prevention and asset recovery, if something gets misplaced or improperly used.

The versatility of GPS Tracking is another aspect that provides return on investment. As one of the core features of Encore, GPS Tracking works in tandem with multiple other tools that the solution offers, like Job Dispatching, Alerts, and Wireless Forms. Use the near real-time locations of employees to reroute nearby workers to new jobs, receive notifications any time assets enter or exit specified parameters, and even see location-stamped markers whenever a digital form is submitted from the field.

GPS Tracking is Encore’s bedrock feature and remains one of the most important mobile resource management tools available today. Modern-day businesses like yours can use our location-enabled application to enhance productivity, optimize workflows, and manage with ease.

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