12.03
2019

Keep Parcels More Secure During Holiday Deliveries with Asset Tracking

As mentioned in a previous post, the number of parcels being delivered this holiday season is likely to increase from years past. With companies like Amazon making online ordering and residential delivery even more popular, it’s clear that accessibility and convenience are currently as important as ever to the average consumer during their shopping experience.

For companies needing to ship packages, especially around Christmastime, tracking the delivery vehicles is one thing, but if those vehicles become separated from the cargo they’re hauling, product security also becomes jeopardized. Luckily, with Actsoft solutions, your team can gain comprehensive knowledge on where its shipping containers and trailers are, with Alerts for tampering outside of specific hours. Easily attach compatible sensors to the doors of your semi-truck trailers to help keep parcels more secure, as you’ll know precisely when the shipping containers they’re in are opened.

Run a more secure and efficient delivery operation with Asset Tracking that works to keep your administrators informed in near real-time. Our software solutions function in tandem with many different types of tracking hardware to display GPS positions of all your business’s assets, allowing you to choose the devices that are best for your business’s specific trailer types. From the warehouse to the distribution zone, your team can also easily establish digital perimeters with Geofences and receive notifications any time a trailer with valuable cargo enters or exits their boundaries.

Save time and money and provide additional peace of mind to your customers by using Asset Tracking to help verify that the products your business ships remain secure at all times. The stress surrounding holiday season logistics can hurt your company’s reputation and bottom line if left to spiral out of control; make sure the parcels in your delivery vehicles’ trailers are reaching their destinations securely and expediently with our digital tracking solutions.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

11.22
2019

Using Actsoft Solutions to Sustain Your Business

Reliability is a big part of what we develop our applications for at Actsoft. We place a heavy emphasis on making our solutions ultra-dependable in order to help your business ingrain every feature of them into routine operations for consistent, sustained support that continues to elevate the power of your workforce.

Versatility is another philosophy we’ve made essential to the design process of our solutions. For our customers, having a single application to address many of the challenges associated with managing mobile employees, assets, and vehicles is critically important. Michael Courter, Actsoft’s vice president of product management, knows the value of consolidation and adaptability as two essential traits for our software, and he’s continuously learning about new ways in which they’re improving processes for our clients.

“One of my favorite things to do is to go out and visit with customers. It’s important to see how they are using the product and gain feedback on how we can make things even better,” said Courter. “As part of this, it’s always amazing to see how leveraging Actsoft solutions has made an impact on so many businesses. From using forms to capture information, leveraging GPS Tracking and Job Dispatching to save time and money, or using geofence alerts or other methods of communication throughout the software, companies have transformed how they do business.”

Courter believes in the power of what Actsoft solutions can do for organizations of any size. Through systems integration that provides adaptability to workforces, as well as a suite of features to streamline communication, our products bring dispersed staff closer together and reduce gaps in their teams’ productivity, efficiency, and transparency.

“Implementing technology that connects the office to the field not only saves our customers money,” Courter said. “It also continues to help them truly provide better service in order to gain and retain more of their own customer base.”

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

08.02
2019

The Do’s and Don’ts of HIPAA Compliance

If your company has a long history of working within the medical world, then there’s a good chance that you have a deep-seated understanding of the Health Insurance Portability and Accountability Act (HIPAA). The rules, which were passed by Congress back in 1996, were put into place in order to protect patients’ coverage and personal information, as well as reduce the instances of healthcare fraud.

But if your company is still in the early stages of branching off into healthcare-related services, or you just want a refresher course, you may not be as familiar. For those in need of some brushing up, we thought we’d share a list of some of the biggest do’s and don’ts to make sure you’re staying compliant when handling such sensitive information.

DO
First and foremost, it’s of the utmost importance that you know exactly what is considered protected health information (PHI). Examples include names, addresses and contact information, social security numbers, medical record information, personally identifying dates (birth, death, appointments, etc.), and photographs. If you’re unsure whether something qualifies, your best bet is to err on the side of caution and treat it as though it does.

DON’T
If you need to have a discussion about a patient of yours with someone else, make sure that person is authorized and that you aren’t doing it in a public setting. Instead, find a private setting to do so and avoid the potential that anyone else overhears what’s being discussed.

DO
Keep your login information to yourself. Under no circumstances should you ever share this information with anyone else, even if it’s a colleague that you trust. Along the same vein, never write down this information even as a personal reminder for yourself. In both situations, it constitutes a breach of security and counts as an infraction.

DON’T
Never leave patient information in plain sight. This means that, whether you’re at the back office or in the field, don’t leave your devices unlocked and able to be seen by anyone else. It doesn’t matter if you’re stepping away for 20 minutes or 20 seconds.

DO
When patient PHI and ePHI retention periods expire and you are no longer required to hold onto this information, if you choose to dispose of the records, you must be sure they are fully destroyed. Hard copies must be shredded, pulped, or incinerated, while electronics must be securely wiped or the device on which the ePHI is stored can be destroyed, if need be.

DON’T
If your patients want access to their own records, it’s your responsibility to provide them within 30 days of their request. If patients choose to share this information with other entities, that is at their discretion, but denying them the right is a violation and can result in hefty fines.

DO
Implement software that truly supports HIPAA compliance. The Vault tier of our Encore software allows you to collect sensitive customer information and transmit it to your back office with complete end-to-end data encryption. We even brought in third-party experts for an additional layer of vetting to help make sure we covered all our bases and confidently stand by our ability to keep your client information safeguarded.

You can never be too safe when you’re working in the healthcare industry. By taking a few cautionary steps, as well as implementing trustworthy software to help you with your daily needs, you’ll be well on your way to running a HIPAA-ready business.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

07.26
2019

What Are Geofences and How Do They Work?

One of the biggest issues that managers face when it comes to having a predominantly mobile staff is keeping track of their team to make sure they’re staying on task throughout the day. It’s impossible to have eyes on everyone at all times and this is especially true when your team is remote. While there is a certain level of trust administrators must put in their team, there are extra measures you can take to keep your team accountable.

We’ve discussed how our GPS-stamped Timekeeping feature helps to prevent mobile employees from preemptively punching in at the start of the day, prior to arriving at job sites. But how do you know they actually remain on-site for the duration of the day? It’s not feasible to continually check in throughout the day, using the live view map; as a business owner, there are much more important things you can (and should) be focusing on.

So what do you do? Enter: Geofences.

Simply put, geofences are virtual boundaries that define a designated area and can trigger a predetermined response whenever they are “breached.” With Encore, you can set up geofences around hotspots — such as work sites — in order to monitor both the arrival and departure of people, vehicles, and equipment.

What does this mean for you?

Once your workers are on the clock, our tracking solution helps assure that they will remain on-site for the duration of their shift. Because if for any reason they depart the geofence zone, you and/or whichever administrator you put in charge, will receive an alert letting you know about this departure. From there, you can determine if it was an authorized move or if it warrants a discussion.

Just knowing that this capability exists is typically enough to keep your workers on-site and accountable for their actions. For those that still feel the need to wander, you’re left with indisputable proof that documents their departure from the worksite and the length of time they were gone. (And you can still track where they went, if they’re still on the clock.)

In addition to keeping your team in check, geofences can also be used to make sure your important (and costly) equipment and vehicles remain where they should be. This added layer of protection helps to prevent both theft and unauthorized use by employees for personal business.

This is just one example of how we embrace the power of GPS to help you make the most of your business. Give us a call and we’ll set up a demo to show you all the other ways our solution can help maximize your workforce.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

07.16
2019

Managing a Construction Worksite with Encore

In any construction operation, it’s critical for the office to know what’s happening at its project locations in near real-time. However, managing workforce safety, asset security, and employee accountability all at once can prove to be a difficult task for supervisors to maintain if the right solutions aren’t being used. Actsoft’s flagship application Encore enables construction companies to get the most out of their operations by helping them better protect their equipment, stay in OSHA compliance, and remain on track with building project timelines. Here are just a few of the useful features Encore can provide to companies looking to enhance the ways they manage their construction worksites:

Intra-Company Messaging

Build stronger communication channels between your managers and construction workers in the field by using Intra-Company Messaging to relay new information on the fly. Desktop-to-handset integration allows your administrators at the office to message multiple employees at once, saving time and resources. Past conversations can also be reviewed for reference if need be, and your team members can relay project statuses or any new materials requests back to the office using this powerful tool.

GPS Tracking and Geofences

Communication between headquartered administrators and your remote teams is certainly valuable, but our solution takes workforce insight a step further than just Intra-Company Messaging. With GPS Tracking and Geofences, you can draw specified digital boundaries around your building sites on Encore’s live view map, see employee and equipment locations, and be notified any time the perimeters are breached by tracked points of interest. Enhance the transparency of your workforce by using this tandem of tools to help ensure tasks are being completed and that employees are at their assigned locations during working hours.

Asset Recovery

Leave the heavy machinery your company needs in the field overnight and monitor it with Encore’s GPS-enabled technology. If one of your tracked assets becomes lost, you can see its position via the solution’s live view map and easily recover it. In addition to helping prevent expensive costs to replace stolen or misplaced equipment, you can use asset tracking to make sure that no tools are being used improperly after working hours have ceased for the day. Encore’s proficiency in improving workforce, asset, and fleet efficiency makes it a powerful companion for any construction business.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

05.24
2019

Game of Thrones and Business Strategy

Unless you’ve been living under a rock for the last eight years, you’re at least somewhat familiar with the HBO series “Game of Thrones.” Regardless of whether you watched the medieval fantasy, it was —and continues to be — virtually impossible to avoid the seemingly constant chatter that infiltrated every form of media through the years. It almost always centered around fan theories: What was going to happen next? Who would ultimately lay claim to the prized Iron Throne? As of late, however, the conversation has taken a sharp turn as fans discussed what they liked or absolutely hated about this week’s finale.

Regardless of how you felt about the finale, if you were watching, then you undoubtedly spent the last eight years traversing the peaks and valleys of this epic adventure. You were there for the highs and the lows, the wins and the losses, and the deaths. The many, many deaths. Along the course of this journey, you may have noticed a couple of themes that went hand-in-hand with victory. While we can pretty confidently say — and we hope we’re right — that your business practices are nothing like the events that transpired in the fantastical world of Westeros, there are some takeaways from their strategies that you can carry over into your day-to-day practices … with our help and modern updates, of course.

First, the people leading the pack were always in the know. They knew where their people were. They knew where the most important landmarks were. And they knew the best routes to travel. Having this information, more often than not, was key to helping them come out on top.

With our GPS Tracking feature, we give you the insight to always be on top of the same type of information. Knowing the positions of the workers that are manning your “front lines” puts you in a much better position to win at the game of business. Having the near real-time locations of everyone in the field, plotted on a live map, gives you high ground against your competition, allowing you to quickly and easily identify the person best positioned to fall out and take on a new work order. This gives customers more incentive to give you their business since they’ll have a better idea of when they can expect service to arrive.

Second, they were able to relay messages to necessary parties much faster than anyone else. This gave them a leg up in terms of changing strategies based on evolving conditions, rather than taking the risk of entering a situation that became potentially more dangerous than they previously thought.

Now, in Westeros, this was accomplished rather precariously with ravens. We use Intra-Company Messaging, which lets you instantly send important messages to one person, or a group of people, through a secure network. So, when major changes arise that could affect schedules, priorities, or even worker safety, all necessary parties are informed at once, assuring that the whole team is on the same page. And with our method, you never have to worry about an arrow strike getting in the way of your message.

With the help of our suite of solutions — and the absence of dragons, direwolves, the Dothraki, and feudal sabotage — you’ll find yourself in a much better position to lead the charge to reign supreme in your field.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

05.21
2019

The Advanced Aspects of GPS Tracking in Encore

The GPS Tracking feature in Encore is a multifaceted tool that uses advanced solutions such as Breadcrumb Trails, Traffic Overlay, and Geofences to provide companies with ways to save. Each of these aspects do this by working to increase efficiency and security even further for businesses that employ a mobile workforce.

Breadcrumb Trails

Past routes that mobile employees have taken to job sites are recorded and presented on Encore’s map through Breadcrumb Trails. Any time a driver travels to a location during working hours, their business vehicle’s position is picked up and archived in the system’s memory. Company supervisors can then go back and review trip histories to enhance accountability and verify job completion.

Traffic Overlay

At the beginning of each work day, administrators in a company’s home office can also use Traffic Overlay to see near real-time congestion patterns on roadways. By identifying the most traffic-heavy routes to job sites prior to travel, companies can help their mobile employees avoid excessive idling, save time and fuel, and reach customer locations faster.

Geofences

Geofences help businesses improve fleet and asset security, employee accountability, and quality control, all at once. These are digital boundaries that can be custom constructed on Encore’s live view map around job sites in the field. Geofences are used in tandem with Alerts to electronically notify managers whenever an asset, employee, or vehicle enters or exits set perimeters, providing an extra layer of surveillance for their valuable equipment. In addition to better theft prevention, geofence monitoring helps organizations ensure that their workers are arriving to and leaving assignment destinations right on schedule.

These three aspects of GPS Tracking in Encore give companies like yours even more ways to save time and money. Through providing increased detail about your workforce’s daily routine, Breadcrumb Trails, Traffic Overlay, and Geofences can help you run a more effective operation.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

 

05.17
2019

Aladdin and the Path to Success

More than a quarter century ago (Yikes!), audiences worldwide were introduced to Disney’s interpretation of the 18th-century story of Aladdin. The somewhat dark, yet still lighthearted (thanks to a slew of catchy tunes and a slapstick-happy Genie) tale is set to once again dazzle the big screen as part of Disney’s recent trend of reimagining its classics, using advanced technology to cast these age-old stories in an entirely new light.

Aladdin is a magical rags-to-riches tale. Most of you know the story: The title character is tasked with the mission of retrieving an enchanted (unbeknownst to him) golden lamp and, in doing so, he inadvertently releases a mystical, powerful genie who is bound to the unassuming treasure. For freeing the genie, he’s rewarded with three wishes.

With his sights set on the Sultan’s stunning, witty, and street-savvy princess, Aladdin’s first wish is to be elevated from his rather humble lifestyle and transformed into a powerful, successful prince. And the story continues on from there.

We all have our reasons to strive for excellence in the world today, whether it’s for love, like Aladdin, or something entirely different. But you don’t need the help of some magical genie to raise yourself up as you trek the path to success. You simply need a solid business idea, a foolproof plan, and the right tools to help you along the road.

Think of Encore as the genie and its suite of tools as the magic that helps your business realize its maximum potential. You’ve already done the hard work. You’ve established the foundation by launching your business, and you’ve already seen success in your field. Our solutions simply give you an easier way to take this success to the next level by helping you to affordably maximize the efficiency of your processes.

If your field workers are still carting around bulky, cumbersome paper forms to fill out at job sites, think of the benefits from making the switch to our Wireless Forms. First, you reduce the burden of keeping track of all those physical sheets, along with eliminating the cost of constantly purchasing more paper. Decision logic speeds up the filling-out process by helping workers skip unnecessary sections, and back-end processing is further sped up because there’s no waiting around for forms to be hand delivered (Poof! It’s at the office.), nor is there holdup due to confusion from illegible handwriting.

We also make it easy to set up a wide range of alerts that help keep you constantly in the loop. For example, in conjunction with Geofences (virtual boundaries that can be established around various geographic sites), you can be informed if workers are preemptively leaving job sites faster than Princess Jasmine when she hightails it out of the Sultan’s palace. This helps keep your team accountable for their whereabouts. And you can be notified should your costly equipment suddenly vacate the premises, helping to reduce instances of theft.

Speaking of theft, should equipment or vehicles go missing, installing our Fleet and Asset Tracking devices can be the simple solution that stands between a quick, full recovery of your property and you having to head to the Cave of Wonders to replace it.

While our solutions may not exactly be as fantastical as a magical genie erupting from an ancient lamp to grant wishes on demand, they do have their own transformative powers. We barely dived into the plethora of offerings we have here. But we’re standing by to help you discover just how these, and the rest of them, can help bring your business the wishes it desires.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar

01.30
2019

The Importance of the Trucking Industry

The trucking industry is the backbone of the economy in the United States. With so much of the country’s goods transported across the U.S. in trucks, the industry is invaluable to the country. Nearly 70% of all the freight tonnage moved in the U.S. goes on trucks. This amounts to about 10.5 million tons moved each year, transported via some 3.5 million heavy-duty trucks that consume around 39 billion gallons of diesel fuel in the process. Needless to say, the trucking industry is a huge operation.

To keep America going the trucking industry needs everything to be reliable. Everything from the brakes to vehicle maintenance, knowing who’s behind the wheel of each vehicle to where each vehicle is at all time, is vital for all the fleet managers across the country to stay on top of. The industry calls for reliability in many different areas. We bring reliability to all different parts of a fleet.

With our solutions, company owners can set up maintenance alerts on vehicles. Having the ability to set up notifications for eliminates the guesswork for which ones need to be serviced and what specifically needs to be worked on. These alerts are a part of the reporting feature and can be included in a regular report emailed to management.

The alerts can be set up far in advance or created as needed, and they become even more helpful when used in conjunction with other alerts that keep management aware of driving behavior. Administration receives alerts when vehicles are excessively idling, speeding, hard accelerating or braking, in unauthorized locations, and if used off hours.

Knowing all the details of a vehicle’s usage helps decision-makers know if vehicle A should get a tire rotation, if vehicle B should be in line for a battery check, or if vehicle C needs some more coolant, all before the check-engine light comes on.

Our solutions do much more than just keep fleet owners on top of when their vehicles should be serviced. They provide a clear insight into the daily happenings within their fleet. They allow management to track the location of vehicles with GPS precision, set up alerts such as speeding and hard braking, and to know when a vehicle travels outside of a designated area. These notifications and metrics are put together in a report that can be viewed when needed or can be sent as a reoccurring report.

There are issues with fleets that even the best driver might let slip through the cracks, like idling, which can account for up to eight percent of fuel costs. For perspective, a truck that spends $70,000 a year on fuel is spending $5,600 of that on idling. Just ten seconds of idling uses more fuel than restarting the engine. Our solutions report idling to ensure every ounce of fuel is put toward getting the job done.

At Actsoft, we provide reliability throughout your fleet.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 FREE or Receive a Live Webinar

11.27
2018

Stocks, Assets, and Work Site Tracking

For many investors, it’s a common belief that maintaining a diverse financial portfolio is an effective way to minimize risk. To those who follow this strategy, the idea is that holding stocks in multiple different sectors can potentially offset some of the losses that would’ve arisen from having placed all their chips on a single failing investment. Their ownership of shares in a wide array of other better-performing investments may serve as a buoy to the negatives that they’ll inevitably encounter when trading.

That being said, it should come as no surprise that purchasing shares of stocks always carries a certain measure of risk with it, as past returns will never guarantee future market results. However, the potential of compounding interest still entices investors to put their money into the market, and weigh its risks accordingly.

Physical assets that your company might own such as equipment, cargo, and fleet vehicles are all just as much valuable investments as they are functional tools, and with Actsoft solutions, they can be shielded from risk. Features of our software like GPS Tracking and Alerts help your team thoroughly manage its materials, and use them more efficiently in the field by detailing their near real-time locations. Any time you’re unsure of where a particular asset is located, simply open up your Actsoft application and pinpoint it.

Take asset security a step further with Geofences, another feature of our products. Using Geofences, you can draw boundaries around job zones on your solution’s live view map, and monitor any entries or exits of the perimeter by your team’s tracked equipment. Alerts keep administrators informed of work site activity on the fly, and help them verify that company tools are being used properly around the clock.

Never leave the assets that your business requires to chance with our solutions. Once risk has been eliminated from the picture of equipment security, retain peace of mind while your tools are dispersed, and allow some of the most accurate tracking technology available to start saving you money.

Have any questions on how Actsoft can help you?

Call (888) 732-6638 or Receive a Live Webinar