Encore’s Web Forms: A Key Tool for Streamlining Data Collection
In a previous enhancement to Encore, we released Form Workflows, a feature that allows one of your mobile employees in the field to begin filling out a digital document and then send it in a chain of command to other staff members for completion. Now, we’ve improved this functionality even further with Web Forms. Available […]
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Recap: Actsoft at Geotab Connect 2020
As you may know, last week we had the opportunity to be a part of this year’s Geotab Connect event. Hosted in San Diego, the event brought together fleet industry experts and leaders to share their knowledge, demonstrate their services, and give insight into the future of fleet. For us at Actsoft, in addition to […]
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Encore’s Dispatching Scheduler: The Solution to Work Order Inefficiencies
In one of last week’s blog posts, we discussed some of the difficulties a field service company faced without having a tool to plan out their mobile employees’ work orders in advance. In addition to productivity and brand reputation suffering due to confusions in scheduling, the company was also spending too much money on paper […]
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Communication is Key!
Actsoft aids in utility company response times. As much as we would like to avoid it, accidents happen. Trees and power lines fall on roads, water pipes burst, and traffic lights go out. There isn’t much we can do about it except hope that the utility companies that handle the messes are well prepared. Responding […]
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How to Establish a Team of Safe Fleet Drivers
We’ve talked about ways to help keep your drivers safe on the road when perilous winter conditions introduce hazardous obstacles. But what measures can you take to make sure your drivers know how to stay safe in general? After all, these are people you’re entrusting with your costly vehicles, and who are ostensibly serving as […]
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Field Service Scheduling: Dispatchers Hold The Keys To Success
In order for a business to be successful, employees need to work together as a unit. For field service companies, the dispatcher plays a vital role, fulfilling customer expectations while monitoring operations and workflow. Dispatchers must respond to critical situations, ensuring that every job site has an available worker and that all units are functioning […]
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